49 Dhcp Server Jobs

Hi, We are hiring for the Leading ITES Company for L1 Network Support profile. Overview This Network Support role focuses on troubleshooting and resolving network and system issues for clients. Key tasks include configuring network services (DNS, DHCP), managing network security (firewalls, threat removal), and handling daily service requests and tickets. The position requires strong communication skills, analytical thinking, and a solid grasp of networking fundamentals. Key Skills: Any Graduate can Apply Minimum 1 year Experience in Networking Support CCNA Certificate would be added advantage To Apply, WhatsApp 'Hi' @ 9151555419 Follow the Steps Below: >Click on Start option to Apply and fill the details >Select the location as Other ( to get multiple location option ) a) To Apply for above Job Role ( Chennai ) Type : Job Code # 236 Job Description: Any Graduate can Apply Minimum 1 year Experience in Networking Support Fundamentals of computer OS, Networking Excellent communication skills Maintain basic knowledge of client products and/or services Strong computer navigation skills and PC Knowledge Logical & analytical thinking System Restore & Boot Options Use Microsoft office Suit( Word/Excel/Outlook/power point/ ) Windows Tools i.e. Task Manager, Task Scheduler, Event Viewer, Security Auditing, Perfmon, MSConfig, Sysinternals, ProcMon Acknowledge issues mails and reverting on time. Responsible to handle daily service request & daily issue from client. Responsible for solving ticket by using ticketing tool. Monitor all alerts in applications. System Restore & Windows Services Installing and Configuring DNS, DHCP and Active directory, IIS. Troubleshooting for Application and device Control Policy, Firewall policy and IPS on Network. Assist our clients in managing network security and best practices. Hands on experience in threat removal, client - firewall configuration. Handling threat outbreaks and OS, Application vulnerability patch management. Involved in configuration and troubleshooting of Routers, Access points, Bridges and Switches like Ping, Telnet, TraceRT CCNA Certificate would be added advantage Network: OSI Layers DHCP, DNS Port forwarding NAT Modem & router IP Addressing, Configuration Different types networking devices i.e. Switches & Routers Ping, Telnet, TraceRT

Job Overview: We are seeking a skilled and experienced System Administrator to manage and maintain our Windows Server and Windows / Linux client systems. The ideal candidate will ensure the stability, integrity, Security and efficient operation of the organization's IT infrastructure, with a focus on both server and desktop environments. This role involves day-to-day management of servers, workstations, network systems, and other critical IT services to meet business needs and security requirements. Key Responsibilities: Server Administration : Install, configure, and maintain Windows Server systems. Manage and configure Active Directory (AD), users, groups, and organizational units (OUs). Set up and maintain Group Policy Objects (GPOs) and Group Policy Management . Administer DHCP , DNS , and File & Print Services . Oversee Backup and Disaster Recovery procedures, ensuring systems are regularly backed up and disaster recovery plans are in place and tested. Monitor server health and performance, responding to alerts and taking appropriate corrective actions. Manage and support Virtualization using Hyper-V . Client Systems Management : Install, configure, and manage Windows / Linux operating systems on client workstations. Support end-user computing environments, including remote work configurations (VPN, RDP). Perform troubleshooting for hardware, software, and network issues related to client systems. Ensure the deployment and configuration of software, updates, and patches across all client systems. Administer Windows Update and ensure that security patches are applied across client systems. Network Administration : Configure, maintain, and troubleshoot network infrastructure (including routers, switches, and firewalls). Manage user network access, permissions, and VPN configurations. Support network file sharing, including SMB and NFS protocols. Security and Compliance : Implement and maintain security protocols for both servers and workstations. Administer BitLocker encryption on client devices and servers. Monitor security policies, conduct regular audits, and assist in vulnerability management. Manage Windows Defender or other endpoint protection software across the organization. Ensure compliance with company security policies and industry standards (GDPR, HIPAA, etc.). Automation and Scripting : Utilize PowerShell and other scripting languages to automate repetitive administrative tasks (user provisioning, system health checks, etc.). Develop and maintain scripts for server and workstation management. Documentation and Reporting : Create and maintain technical documentation for system configurations, network topologies, and procedures. Provide regular reports on system health, performance, backups, and security status. Document incidents, troubleshooting steps, and resolutions to ensure knowledge sharing. User Support : Provide support for end-user issues related to server or client systems. Assist users with login issues, software installation, and network connectivity problems. Train and assist users with best practices related to system security and troubleshooting. Skills & Qualifications: Required : Proven experience as a System Administrator, IT Administrator, or similar role. Hands-on experience with Windows Server 2019/2021 (installation, configuration, management, troubleshooting). Strong understanding of Active Directory , DNS , DHCP , and Group Policy . Experience with Windows 10/11 client management and troubleshooting. Proficiency in PowerShell scripting for automation. Experience with Hyper-V virtualization and management. Strong understanding of networking protocols (TCP/IP, DHCP, DNS, VPN). Familiarity with Windows Update Services (WSUS) and System Center Configuration Manager (SCCM) . Experience with backup solutions and disaster recovery planning. Knowledge of security practices such as BitLocker , Windows Defender , and patch management. Solid problem-solving and troubleshooting skills. Strong communication skills and ability to work effectively with end-users and IT teams. Nice to Have : Certifications such as Microsoft Certified: Windows Server Fundamentals . Familiarity with cloud platforms like Azure or AWS . Experience with PowerShell . Experience with server monitoring tools. Education & Experience: Bachelors degree in Computer Science, Electronics and Communication, Information Technology, Instrumentation, MCA or a related field (or equivalent experience). 1 year of professional experience in Windows Server administration and management. Benefits: Competitive salary and comprehensive benefits package. Opportunities for career advancement and skill development. Collaborative and inclusive team environment. PF, Health insurance and other applicable benefits.

Looking for immediate joiner, Senior Technical Advisor (AD/Server/Networking), Pune. Role & responsibilities: US Voice Process Profile Requirement: 1. UG / Grad both eligible with 1year of documented Technical Experience (Min 1 yr Windows Server Exp for Premier) 2. Internal Students not eligible 3. Designation offered: Technical Support Associate 4. Core Competencies/Skills/Knowledge: a. Strong Problem Solving and Troubleshooting Skills & thinks logically. b. Working knowledge of personal computer architecture and network architecture. c. Passion for Technology (curious, has desire to learn, doesnt rely on past knowledge, stays on top of latest technologies). d. EPS (Server support) operates on callback model where the cases are created for the customers and the engineers talk to the customers. They require assistance with troubleshooting on 2003,2008, 2008r2, SCCM, SCMON, Win XP, Vista, Win7, Exchange 2007, IIS, ISA e. Working/knowledge of Windows NT Server and/or Windows 2000 Server and Windows NT Workstation and/or Windows 2000 Professional f. MCP/MTA/MCSA/MCITP/MCSE Certified in Windows Server Operating Systems recommended. g. Understanding of Active Directory, DNS, DHCP, System Set up, System Performance and Domain Environment, Boot Process (Backup Process, Types Of Backup, Hyper-V Type 1 & Type 2 , Storage. 5. Salary upto 8 LPA Preferred candidate profile: *UG / Grad both eligible with 1year of documented Technical Experience and Excellent English Communication Mandate* Interested, Call: Rose (9873538143 / WA : 8595800635) rose2hiresquad@gmail.com

Hiring for US and UK Brands need excellent communication skills UG/Grad with experience and freshers eligible salary upto 8.5 LPA/unlimited performance based incentives 5 days working/2 days offs location- Gurgaon/Noida Mob;- YASH : 9650805915

Looking for immediate joiner, for Senior Technical Advisor (AD/Server/Networking), Pune. Role & responsibilities: US Voice Process Profile Requirement: 1. UG / Grad both eligible with 1year of documented Technical Experience (Min 1 yr Windows Server Exp for Premier) 2. Internal Students not eligible 3. Designation offered: Technical Support Associate 4. Core Competencies/Skills/Knowledge: a. Strong Problem Solving and Troubleshooting Skills & thinks logically. b. Working knowledge of personal computer architecture and network architecture. c. Passion for Technology (curious, has desire to learn, doesnt rely on past knowledge, stays on top of latest technologies). d. EPS (Server support) operates on callback model where the cases are created for the customers and the engineers talk to the customers. They require assistance with troubleshooting on 2003,2008, 2008r2, SCCM, SCMON, Win XP, Vista, Win7, Exchange 2007, IIS, ISA e. Working/knowledge of Windows NT Server and/or Windows 2000 Server and Windows NT Workstation and/or Windows 2000 Professional f. MCP/MTA/MCSA/MCITP/MCSE Certified in Windows Server Operating Systems recommended. g. Understanding of Active Directory, DNS, DHCP, System Set up, System Performance and Domain Environment, Boot Process (Backup Process, Types Of Backup, Hyper-V Type 1 & Type 2 , Storage. 5. Salary upto 8 LPA Preferred candidate profile: *UG / Grad both eligible with 1year of documented Technical Experience and Excellent English Communication Mandate* Interested, Call: Rose (9873538143 / WA : 8595800635) rose2hiresquad@gmail.com

Role & responsibilities Job Title: Assistant Manager (Server and Domain) Job Type: Full-Time. Website: https://switchgear.in/ About Us: Switchgear and Control Technics Pvt Ltd ( SCTPL ) is a leading manufacturer of low and medium voltage switchboards, distribution boards, enclosures, and sheet metal parts. We're specialized in customized engineering solutions for greenfield projects, focusing on power management, power distribution, and automation. Partnering with Schneider Electric India, we deliver high-quality products and services that exceed customer expectations. Job Summary: We are looking for a skilled and proactive Server and Domain to manage and support our IT infrastructure with a focus on Windows servers, domain management, network security, and user support. The ideal candidate will ensure high availability, security, and performance of our server environment to support our operations in the electrical switchgear and control systems industry. Key Responsibilities: Manage and maintain Windows Server infrastructure ( AD, DNS, DHCP, Group Policy, etc .). Administer Active Directory users, groups, and organizational units. Monitor server performance, uptime, and resource utilization. Implement and maintain backup and disaster recovery plans. Provide support for domain-related issues including user authentication, access rights, and permissions. Manage Office 365 / Microsoft Exchange user accounts and mail flow. Troubleshoot and resolve hardware, software, and networking issues. Collaborate with other IT team members to support cybersecurity and compliance standards. Maintain documentation for server configurations, network diagrams, and procedures. Coordinate with external vendors for support and upgrades when necessary. Assist with system upgrades, patches, and routine maintenance. Qualifications: Bachelors degree in information technology , Computer Science, or a related field. 5+ years of experience in server and domain administration. Strong knowledge of Windows Server OS , Active Directory, DNS, DHCP, and Group Policy. Experience with virtualization (e.g., VMware, Hyper-V ) is a plus. Working knowledge of network security, firewalls, and endpoint protection. Good problem-solving skills and ability to work independently. Excellent communication and documentation skills.

Openings for System Admin Location : Ghanoli Qualification : Graduate Experience : Min 3+ years Installation & troubleshooting of Server. Should know installation of Windows Server operating system. Basic knowledge of Cloud Computing. Server admin and Office 365 Troubleshooting of Windows Server OS. Experience with SAN Storage. Experience with Active Directory. Knowledge of DNS & DHCP. Knowledge of Security Products like Antivirus, DLP & Data Backup. Good Communication Skills, Has experience in providing support to Sr. Management. Willing to provide remote support Email id : albina.shere@pentagon.co.in

1.Installing, configuring, and maintaining servers 2.Regularly monitoring server performance, ensuring optimal uptime and security. 3.Handle Troubleshooting , Backup Interested candidates, kindly share your cv on mansi.hajarnis@dynacons.com

Hi, We are Hiring for international voice process for technical support required exp in skills(AD/DNS/DHCP/O365/WINDOWS) Loc- Gurugram/Pune Max salary 8Lpa Both side cab Contact and ping on 8920254429- Deepanshi deepanshi.imaginators@gmail.com

Hiring Sr. Advisor 1- Technical Support (Voice Process) Location : Pune 24/7 Shift UG/ Graduate + 1year of technical experience Joining :Immediate Call : Shreyal TMS- 8291772291

Hiring: Sr. Advisor 1 – Technical Support (Voice Process) Location: PUNE Shifts: 24x7 Rotational Eligibility: UG/Grad with 1+ year Technical Experience WFO Call: 8291772291 ( Shreyal TMS) Joining: Immediate

Server Support in Microsoft Operating environment,Server admin,DNS, DHCP, AD, AV tools, Disk,Subsystem, Storage Configuration,maintenance & system security of Microsoft Operating systems including AD Implement policies for OS security.

Hi, We are hiring for the Leading ITES Company for L1 Network Support profile. Job Description: Any Graduate can Apply Minimum 1 year Experience in Networking Support Fundamentals of computer OS, Networking Excellent communication skills Maintain basic knowledge of client products and/or services Strong computer navigation skills and PC Knowledge Logical & analytical thinking System Restore & Boot Options Use Microsoft office Suit( Word/Excel/Outlook/power point/ ) Windows Tools i.e. Task Manager, Task Scheduler, Event Viewer, Security Auditing, Perfmon, MSConfig, Sysinternals, ProcMon Acknowledge issues mails and reverting on time. Responsible to handle daily service request & daily issue from client. Responsible for solving ticket by using ticketing tool. Monitor all alerts in applications. System Restore & Windows Services Installing and Configuring DNS, DHCP and Active directory, IIS. Troubleshooting for Application and device Control Policy, Firewall policy and IPS on Network. Assist our clients in managing network security and best practices. Hands on experience in threat removal, client - firewall configuration. Handling threat outbreaks and OS, Application vulnerability patch management. Involved in configuration and troubleshooting of Routers, Access points, Bridges and Switches like Ping, Telnet, TraceRT CCNA Certificate would be added advantage Network: OSI Layers DHCP, DNS Port forwarding NAT Modem & router IP Addressing, Configuration Different types networking devices i.e. Switches & Routers Ping, Telnet, TraceRT To Apply, WhatsApp 'Hi' @ 9151555419 Follow the Steps Below: >Click on Start option to Apply and fill the details >Select the location as Other ( to get multiple location option ) a) To Apply for above Job Role ( Chennai ) Type : Job Code # 236

Hiring for US and UK Brands need excellent communication skills UG/Grad with experience and freshers eligible salary upto 8.5 LPA/unlimited performance based incentives 5 days working/2 days offs location- Gurgaon/Noida MOB- 9711334302 - Tanu

Role: Manager / Sr Manager Server Location: Gurugram Mode: Work from office Key Responsibilities The candidate will be responsible for Technology Services including Infrastructure and Operations Management. He should be technically proficient in server technology, Network, SAN management, databases, data center management, license management. This is a individual contributor role Strong Hands-On experience on the following technologies but not limited to Azure Active Directory , DHCP , DNS , Data center Office 365, SSO and SAML integration Virtualization & Hosting (VMware, Hypervisor) Zscaler & Netskope (Good to have ) On Prem to cloud migration MDM Tools (Good to have ) Required Skills & Experience 10+ years in IT Infrastructure At least 4 years of End user applications support experience in a professional services environment. Strong customer service focus and experience Project management /Implementation skills In depth knowledge of managing Hybrid Data center primarily Microsoft Infrastructure. Strong experience in managing O365, designing and deploying solutions on Microsoft Azure platform, Good knowledge of Azure IaaS (VMs, VNET, VPN Gateways and Express Route). Experience in Migration of various on prem Infrastructure and IT services on Cloud (IAAS, PAAS, SAAS), Cloud Identity management, Integration of new applications into the cloud. Ability to lead and develop technical talent (performance management, coaching, mentoring). Strong understanding of VMware, Hypervisor, Clustering and DR. Ability to evaluate and leverage technology, industry, and competitive knowledge to apply the most current and appropriate ideas in a forward-looking manner to support the business. Deliver results in a fast-paced, deadline-driven environment that requires ability to handle multiple priorities simultaneously. Proven knowledge of data storage and backup solutions. Proven knowledge of security and compliance and Audits. Proven knowledge of systems monitoring tools (both on prem and cloud) Experience with Networking, application development, configuration, and deployment is a plus It is our policy to provide equal employment opportunities to all individuals based on job-related qualifications and ability to perform a job, without regard to age, gender, gender identity, sexual orientation, race, color, religion, creed, national origin, disability, genetic information, veteran status, citizenship or marital status, and to maintain a non-discriminatory environment free from intimidation, harassment or bias based upon these grounds.

Responsibilities: * Design, implement & optimize systems infrastructure using VMware, Windows Server Admin & Azure Cloud * Manage AD, group policies, DHCP/DNS servers, O365 admin & patch management * Backup and restore of Servers

Job Title: Server Support Engineer (1 - 3 Years Experience) Location: Chennai Job Type: Full-Time Department: IT Infrastructure / Technical Support Reports To: IT Manager / Server Operations Lead We are seeking a skilled and proactive Server Support Engineer with 1 - 3 years of hands-on experience to maintain, troubleshoot, and support physical and virtual server environments. The ideal candidate will be responsible for ensuring server uptime, responding to incidents, and working closely with IT teams to support business-critical systems. Key Responsibilities: Monitor and maintain Windows/Linux server infrastructure (physical and virtual). Perform routine system maintenance and apply patches, updates, and upgrades. Respond to server-related incidents and resolve hardware, OS, and application-level issues. Maintain documentation for configurations, procedures, and troubleshooting steps. Manage user access, file permissions, and server security policies. Monitor system performance and generate reports on utilization and health checks. Coordinate with other IT teams for system integration and project implementation. Perform regular backup and restore operations; test disaster recovery procedures. Provide support during system outages and assist in root cause analysis. Ensure compliance with internal IT policies and external regulatory requirements. Required Skills & Qualifications: Bachelors degree in Computer Science, Information Technology, or related field. 1 - 3 years of hands-on experience in server administration/support. Experience with Windows Server (2016/2019/2022) and/or Linux (RedHat/CentOS/Ubuntu). Knowledge of virtualization platforms (VMware, Hyper-V). Familiarity with Active Directory, DNS, DHCP, and Group Policy. Understanding of server security principles and patch management. Basic scripting knowledge (PowerShell, Bash) is a plus. Strong analytical, troubleshooting, and communication skills. Ability to work independently and as part of a team. Preferred Certifications (Nice to Have): Microsoft Certified: Windows Server Fundamentals / Associate Red Hat Certified System Administrator (RHCSA) CompTIA Server+ or equivalent

Bulk Hiring For Technical Support role Immediate Joiners UG/Grad with experience Hands on exp. on Active directory, Windows Server. salary Upto 8.5LPA + Lucrative incentive 5days working loc Gurgaon/Pune/Bangalore Drop your resume - KAJAL 8860800235

Hi, We are hiring for Leading ITES Company for Service Desk - Command Center Profile. Location- Bangalore Please go through the JD and we will get back to the relevant profiles. Roles and Responsibilities Opens, logs, prioritizes, assigns, and closes calls logged in the IT SD Asks the Customer End User for all relevant information concerning the call made or issue reported by the Customer End User Attempts to resolve the defined inquiries while on the telephone, to meet the agreed upon Service Level for First Call Resolution Routes the enquiries to Resolver Groups as appropriate Re-routes misdirected calls Escalates tickets which have not been resolved by SD, in accordance with Customer escalation procedures Provides status and updates on tickets to authorized users Reopens Ticket / Creates new ticket to follow up if the user indicates that the inquiry was not resolved to their satisfaction Makes recommendations for updates to the KB database Adherence to policies and procedures, closure of open calls after resolution. Requirements: Able to handle Calls, Emails, Chats & Web tickets and should be willing to work in 24*7 shift environment Basic understanding of inter-relationship of software, hardware and communications Hardware trouble shooting skills Printer and Network issues Experience in PC Hardware configuration Experience supporting LANs, PC operating systems and desktop software Experience using a variety of PC software including Microsoft Office Suite, Knowledge and understanding of end user requirements Strong customer service orientation Self-Starter Good listening skills & Ability to analyze and solve technical problems Strong problem analysis, resolution, and writing skills Good interpersonal and communication skills Analytical skills excellent spoken and written communication skills Mandatory Language Skill : Prior SD experience and excellent English speaking skills. To Apply WhatsApp 'Hi' @ 9151555419 and Follow the Steps Below: a) For Position in Bangalore Search : Job Code # 29

Job Summary: We are seeking a skilled Windows System Administrator to join our IT infrastructure team. The ideal candidate will be responsible for managing and maintaining companys Windows – based systems and servers. The ideal candidate will ensure system reliability, performance and security, while providing excellent support to our internal teams and clients. Key Responsibilities: To install, configure, and maintain Windows server hardware and software infrastructure to ensure reliability and the performance of a system. To manage Active Directory functions such as creating group policy, managing user accounts, domain security protocols, and so on. Monitor the performance of the system, troubleshoot the problems encountered, and ensure solutions are found quickly to minimize downtime. Develop and monitor the network security measures installed to prevent data, software, and hardware attacks. Implement the latest upgrades and patches to protect vulnerabilities and install these updates on your systems routinely. Conduct regular backup operations and establish appropriate processes in data protection, disaster recovery, and failover procedures. Collaborate with the network staff to ensure that the installed software and systems will run satisfactorily and efficiently towards business objectives and processes. Maintain records of configurations, mappings, processes, and services. Administer the servers, desktop computers, printers, routers, switches, firewalls, phones, personal digital assistants, smartphones, software deployment, security updates, and patches. Using virtual environments by utilizing technologies such as Hyper-V or VMware. Technical assistance and advisory to all users in relation to their specific needs. It provides an opportunity to ensure that every user gets a chance to use the product effectively. Collaboration with vendors and other technical support teams to resolve technical issues related to computing hardware and software. Qualification: Bachelor’s degree in Computer Science, IT or similar field and/or relevant experience. Good knowledge of Windows server setup, deployment, and maintenance. Ability to create scripts in Perl, Python, and other related languages. Database experience, patch management, and networks including LAN and WAN. Knowledge of new operating systems and server platforms. Knowledge of the network security system, intrusion detection system, and data backup. Excellent problem-solving skills and good analytical and communication skills.

Role & responsibilities Basic Function: Responsible for managing the IT Server operations for Hyderabad Site Responsible for Operations, Incident and Problem Management for Server Domain This position will be the primary lead for all Hyderabad business support activities on server platform , interacting with business, vendors and IT teams in India & US. Monitors overall server platform performance, including accountability for problem identification and escalation Essential Functions: Provides technical guidance and consults with vendors and other systems support units to identify and resolve complex problems within business committed SLAs L3 Escalation point for end user computing issues (Software/Hardware) from engineering perspective Understanding of Active Directory configuration, setup and other routine tasks Coordinating with core team for troubleshooting/installation related to antivirus server, DC, DNS and DHCP> Good understanding of messaging architecture fundamentals (MS Exchange) Hands on experience for administrating Storage devices (Dell EMC NAS, SAN etc), Backup solution (Rubrik) Virtual Environment (VM ware) Server hardware & RAID configuration Database clustering ( SQL) Insure that problems and changes are properly documented, support groups notified, and issues resolved to prevent production impact to MetLife Ensure timely closure of Annual Budgeting, Monthly Accrual’s to budget and define service level agreements with business partners Coordinate for Blackberry/smart devices configuration with US/India team Create and maintain documentation related to ISO 27001/ISO 20000 Work on Citrix and Azure VDI related issues Primary Internal Interactions Act as a SPOC for all internal & external audit and audit related requirements Work with IT procurement team to provide inputs related to server platform related procurement Primary External Interactions Monthly / quarterly performance reviews with vendors, who are providing technical / hardware support to MetLife Technical Skills: ITIL, MCSE/MCSA Preferably VMware certified Proficiency in MS-Visio, Project, PowerPoint and excel Citrix VDI Soft Skills(Mandatory): Excellent verbal and written communication skills Understands how BPO operations are run and maintained Good negotiation and convincing skills Education Requirements B.E/B.Tech or equivalent course in IT Preferred candidate profile Perks and benefits

Company: Cygnet Infotech is a leading tech powerhouse that focuses on delivering high value IT Services, Products and Emerging Technology Solutions including state of art products based on Blockchain, Artificial Intelligence, IoT and Cloud. Cygnet Infotech is a trusted Global Technology Company with over 20 years of experience in providing innovative Technology Solutions and Services to its clients across 35 countries globally. Cygnet is approved by various Government authorities like India, UAE, UK for GST/ VAT software provider. To learn more please visit our website: https://www.cygnet.one Job Role: System Administrator Experience: 3+ Years Location: Ahmedabad (Work from office) Job Description: Should have good Communication. Mange Windows and Linux servers with good troubleshooting skills Strong knowledge of Active Directory, Group Policy, DNS, DHCP Hands on knowledge on scripting and automation Administrate infrastructure, including firewalls, Antivirus AV knowledge and hands on experience on DLP solutions (Must) Hands on experience on backup solutions like Backup Exec, Azure Backup, etc. Good knowledge of SAN and NAS Drive Ability to manage Microsoft O365 services like Exchange, SharePoint, Teams , Azure AD Sync etc. Troubleshoot physical server issues using iDrac/iLO/Xclarity. Should have knowledge of Network switches L2, L3 Network Configuration Hands-on experience on monitoring software like Grafana, Zabbix, PRTG, etc.. Skill to effectively analyze and solve problems of IT operation and IT Infrastructure Ability to work independently as well as with a team Ability to prepare and maintain documentation of Project related work. Kindly share your CV on ravi.parmar@cygnet.one

About The Role Migration to Azure AVS Cloud Platform: Migrating domain controllers and DHCP servers to Azure AVS (Azure VMware Solution) can provide benefits like scalability, flexibility, and potential cost savings. DHCP Server Management: Managing and configuring DHCP servers, including scope creation, authorization, and reservations, is essential for IP address allocation and network management. Domain Consolidation: This involves merging multiple Active Directory domains into a single domain, which can streamline management and potentially enhance security. Careful planning and execution are required to minimize disruptions during the consolidation process. Domain Controller Patching and Compliance: Regular patching using WSUS (Windows Server Update Services) and ensuring compliance with N-1 (patching to the second-most recent version) helps maintain security and stability. Domain Controller Upgrades: This involves the upgradation of Domain Controllers to N Versions maintaining technical currency across all Services. DNS Custom Partitions and Replication: Managing DNS custom partitions and resolving replication issues ensures accurate and consistent DNS data across the environment. Azure Log Analytics: Log Analytics provides centralized log management and analysis, aiding in troubleshooting, and performance optimization. Documentation: Maintaining comprehensive documentation, including plans, procedures, and troubleshooting steps, is crucial for tracking progress, knowledge sharing, and future reference. DNS Configuration and Management: This encompasses managing DNS zones, records, and policies to ensure efficient and reliable name resolution. Implementing high availability and disaster recovery configurations is essential to minimize downtime and ensure business continuity. Active Directory Disaster Recovery: Regular disaster recovery drills using tools like BMR and Quest Recovery Manager are vital to ensure business continuity in the event of a major outage. Azure On-Demand Vulnerability Assessments and Remediation: Regular vulnerability scanning and remediation in Azure helps identify and address security weaknesses. Certificate Authority Management across Distribution Centers

Education: BE is preferred. More than 3 years of relevant IT experience. Candidates should be able to work on Desktops/ Laptops, servers and networks Should be experienced in day to day IT support with respect to managing endpoints - desktops, laptops, IP Phones. Should have Good knowledge in implementation & administration of servers. Knowledge on Active Directory Services, DHCP & DNS. Basic administration of LAN infrastructure (switches/firewall/ routers). Attend to service requests and incidents, Analyze the root cause and provide solutions to meet the defined SLA target and avoid repeated incidents. Handle system and network related issues and handle 1st & 2nd level IT incidents and IT service requests. Candidate should be aware of different tools used for capacity management, availability managements. Experience in Asset management and various IT reports. Should be flexible to work in different shift timings and coordinate with different teams across geographies.

Job Description of Service Desk Analyst Role: TECHNICAL SUPPORT ASSOCIATE Accountability Ability to work in 24*7 environment, this is a must First Point of Contact for users to report Technical issues Record all interactions through call, email or chat in the Ticketing System. Resolve issues under support boundaries and route issues beyond scope to the respective Support Groups. First Line Troubleshooting to be done completely using the available resources and documented before assigning/routing the tickets to the L2 Groups. Ensure reported issues are responded and addressed as per the defined SLA timelines To work towards effective and timely resolution of issues. Document the Learnings and contribute Knowledge Articles Timely Communication of Priority Issues to the respective stakeholders and coordinate until resolution. Document detailed and accurate notes, record them on ITSM tool Technical Skill set Voice Call Handling: excellent knowledge of handing voice calls and multitasking. Email Communication: professional email writing skills. Chat Communication: professional chat writing skills and multitasking. Infrastructure Monitoring: Good understanding of Infrastructure components and respective alerts. Exchange: Knowledge on functioning and configuration of Microsoft Exchange client. AD: Knowledge on - Active directory, Proxy, DNS, Group Policy. Network: Knowledge on LAN setup, basic routing and switching, passive networking. Desktop Security: Knowledge on Antivirus deployment and update, patch management, monitoring and reporting. Desktop, Laptop, Handheld devices: Knowledge on build management, OS deployment, common application installation and troubleshooting, Hardware knowledge. Troubleshooting: Remote troubleshooting experience : Desktop, Laptops, Notebook, iPhone, Network printers, etc Printers: Hands on experience on managing printers (Local & Network printers) - Lex Tools: Hand on experience on ITSM tools like HPSM, BMC Remedy, Service Now, CA Service Desk, Monitoring Tools. ITIL: Knowledge of ITIL processes and procedures. A+: knowledge of A+ processes and procedures. KM: Knowledge management understanding, review & create new knowledge articles. MS Office: Good / excellent knowledge for support of MS Office and standard software Job Description of Service Desk Analyst Windows & Smartphones: Windows operating system knowledge (e.g. Windows 7, 8.1, 10), Windows smartphone and telecommunication knowledge. COTS (standard SW, standard HW) O365: Understanding of Microsoft Office (e.g. Office 365) Key Performance Indicators (KPIs): Ensure all the User contacts are responded within the defined Turn Around Time All the L1 Incidents are resolved as per the defined Resolutions Timelines Follow-up on individual ticket stacks to ensure that tickets are addressed on a timely basis and ageing is kept at minimum. Ensure Quality Ticket Coding and Classification for all tickets being logged and processed. Taking ownership of calls/emails logged by his/her colleagues in his/her absence. Mentoring and providing floor support to the newly joined associates. Should be proactive in assisting the colleagues, during High Volume Time. Competencies: High Level of Communication Skills and ability to comfortably handle International Customers. Experience in Service Desk/Technical Support and in a Call Taking Role and competent to engage in first line interactions with end users. Flexibility to work in a 24*7 environment is mandatory Knowledge about Incident and Service desk management. Understanding of ITIL concepts Documentation Skills to contribute for Knowledge Articles and Knowledge Sharing Ability to initiate and manage Bridge Calls and coordinate in resolving P1/P2 issues. Qualification: High school, Graduate, Diploma, IT education or comparable IT professional experience Fresher (U1) Experience in years (U1) 1 to 2 years Relevant Experience (U2) 2+years Interested candidates please share your Resumes to careers@glympsehr.com Contact Nimra @6364833817 / 9606553830 / 9606553806 / 9606523804