Senior Travel Consultant

Job Role: Senior Travel Consultant

A Senior Travel Consultant is responsible for providing expert travel planning and advisory services to clients, ensuring memorable travel experiences while meeting business goals. They manage high-value clients, design customized itineraries, handle bookings, and provide seamless end-to-end travel solutions with professionalism and efficiency.

Key Responsibilities:

• Consult with clients to understand travel needs, preferences, and budgets.
• Design, customize, and sell domestic & international travel packages.
• Handle flight, hotel, cruise, visa, and transportation bookings with accuracy.
• Provide expert advice on destinations, travel regulations, and documentation.
• Ensure smooth customer experience before, during, and after the trip.
• Manage and grow relationships with high-profile and repeat clients.
• Stay updated with travel trends, new destinations, and luxury experiences.
• Handle escalations, resolve issues, and ensure customer satisfaction.
• Negotiate with vendors to provide the best rates and services.
• Mentor and support junior consultants, sharing knowledge and expertise.
• Achieve sales targets and contribute to the company’s revenue growth.
• Understanding Client Needs: Collaborate with clients (corporates, event planners, etc.) to assess their travel and event requirements, including destinations, venue selection, accommodations, and transportation.
• Customized Solutions: Design tailored travel and MICE packages that meet the client's business objectives and budget.
• Ongoing Client Relationship: Maintain long-term relationships by providing exceptional service and ensuring smooth execution of all events and travel arrangements.
• Lead Generation and Prospecting: Identify new business opportunities, develop relationships with potential clients, and convert leads into sales.
• Selling MICE Services: Sell MICE-related services such as venue booking, group travel, transportation, event management, catering, and technology solutions.
• Networking: Build and maintain relationships with event organizers, corporate buyers, and suppliers to generate leads and maintain a competitive edge in the market.
• Contract Negotiations: Negotiate contracts with suppliers (venues, hotels, caterers, transportation providers) to ensure the best pricing and terms for clients.
• Strong Sales Skills: Ability to sell services and generate leads, meeting sales targets and KPIs.
• Excellent Communication: Clear communication with clients, suppliers, and internal teams is essential.
• Project Management: Event and travel coordination requires strong organizational skills and the ability to manage multiple projects simultaneously.
• Industry Knowledge: Understanding the logistics of travel, conferences, and corporate events, including venues, transport, accommodation, etc.
• Negotiation Skills: Effective in negotiating favorable terms for both clients and the business.
• Attention to Detail: Ensuring that all aspects of the event or travel arrangement are well-thought-out and executed seamlessly.
• Problem Solving: Ability to troubleshoot and resolve issues quickly, especially during the actual event.

Job Types: Full-time, Permanent, Fresher

Pay: From ₹12,000.00 per month

Benefits:

• Cell phone reimbursement
• Internet reimbursement
• Paid sick time

Ability to commute/relocate:

• Joka, Kolkata, West Bengal: Reliably commute or planning to relocate before starting work (Preferred)

Education:

• Higher Secondary(12th Pass) (Preferred)

Experience:

• Travel and Tourism: 1 year (Preferred)

Language:

• Hindi (Required)
• English (Required)

Location:

• Joka, Kolkata, West Bengal (Preferred)

Work Location: In person

Expected Start Date: 01/09/2025