Senior Telemarketing Executive

About DAR Jewellery

DAR Jewellery is a 95 years traditional jewellery brand, deeply rooted in heritage, trust, and craftsmanship. With a strong presence across Tamil Nadu and a growing digital platform through darjewellery.com, DAR Jewellery is known for its purity, transparent pricing, and customer-first approach.

We specialize in 916 gold jewellery, diamond jewellery, silver articles, and customized designs, offering industry-leading benefits such as 50% off on wastage and innovative gold savings schemes. Our legacy of 95 years stands as a symbol of trust and excellence in the jewellery industry.

Why Work With Us

At DAR Jewellery, we value long-term relationships—both with customers and employees. Our work culture is built on Integrity, Performance, Trust, and Growth. As a Senior Tele Calling Executive, you will play a vital role in driving sales and customer engagement for both online and showroom sales.

We offer:

• Opportunity to work with a 95 years traditional jewellery brand
• Stable work environment with structured processes
• Performance-based incentives and recognition
• Clear career growth opportunities
• Supportive management and sales-driven culture

About the Role

The Senior Tele Calling Executive – Jewellery Domain is a key sales role at DAR Jewellery. This position focuses on engaging with warm leads, existing customers, and enquiry-based prospects, explaining jewellery collections, current offers, gold schemes, and converting enquiries into confirmed sales through store visits, WhatsApp sales, and website purchases.

Strong jewellery domain knowledge and confident customer communication are essential for success in this role.

What We Are Looking For

• Candidates with jewellery industry experience (Gold / Diamond / Silver)
• 1–3 years experience in jewellery telecalling or showroom sales support
• Strong knowledge of:
• 916 gold jewellery
• Wastage, making charges, and gold rates
• Gold saving schemes and offers
• Excellent communication skills in Tamil & English
• Target-driven, persuasive, and customer-focused approach
• Ability to handle high-value customer conversations
• Strong follow-up and relationship-building skills
• Comfortable with a 6-day work week
• Willingness to work with CRM, WhatsApp, and digital enquiry systems

Roles & Responsibilities

• Calling leads from digital ads, website enquiries, walk-ins, and CRM
• Explaining jewellery collections, pricing structure, and ongoing offers
• Converting enquiries into:
• Showroom visit appointments
• WhatsApp catalogue sales
• Online purchases via darjewellery.com
• Promoting key offers such as:
• 50% off on wastage for 916 gold jewellery
• Diamond cart offers
• Book My Gold saving scheme
• Regular follow-ups to close sales and improve conversion rates
• Coordinating with showroom sales teams for appointment closures
• Maintaining accurate call logs, lead status, and daily reports
• Upselling and cross-selling suitable jewellery products
• Ensuring a premium customer experience on every call

Who Should Apply

• Senior jewellery tele callers seeking career growth
• Jewellery showroom coordinators with calling experience
• Sales professionals passionate about jewellery and customer engagement
• Candidates looking for stability with a trusted 95 years traditional jewellery brand

Job Type: Full-time

Pay: ₹18,000.00 - ₹28,000.00 per month

Work Location: In person