Telecaller Role and Responsibility Knowing all the details of the product or service offerings. Regularly updating and obtaining the lists of individual contact details. Meet and exceed sales target set by the organization. Stay updated with market trends to better serve customers. Identify customer needs and provide solutions through the company’s products and services Build and maintain positive relationships with future prospects. Bringing clarification to the progress and performance-related expectations by conducting regular meetings. Conducting each function with the utmost respect, regardless of the behavior of the other. Keep record of every customer interaction and sales activities. Telecaller Requirements Graduation or equivalent Priorly experience working as a telecaller or in a similar role Having done a sales-related training program Knowledgeable with computers Having exposure to cultural norms and diverse viewpoints Ability to change the communication style on unusual events Excellent interpersonal, research, and record-keeping skills Having the capability to receive critics without internalizing them Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹25,000.00 per month Education: Bachelor's (Preferred) Experience: total: 1 year (Preferred) Language: English (Preferred) Location: Gandhipuram, Coimbatore, Tamil Nadu (Preferred) Work Location: In person
About DAR Jewellery DAR Jewellery is a 95 years traditional jewellery brand , deeply rooted in heritage, trust, and craftsmanship. With a strong presence across Tamil Nadu and a growing digital platform through darjewellery.com , DAR Jewellery is known for its purity, transparent pricing, and customer-first approach. We specialize in 916 gold jewellery, diamond jewellery, silver articles, and customized designs , offering industry-leading benefits such as 50% off on wastage and innovative gold savings schemes. Our legacy of 95 years stands as a symbol of trust and excellence in the jewellery industry. Why Work With Us At DAR Jewellery , we value long-term relationships—both with customers and employees. Our work culture is built on Integrity, Performance, Trust, and Growth . As a Senior Tele Calling Executive , you will play a vital role in driving sales and customer engagement for both online and showroom sales . We offer: Opportunity to work with a 95 years traditional jewellery brand Stable work environment with structured processes Performance-based incentives and recognition Clear career growth opportunities Supportive management and sales-driven culture About the Role The Senior Tele Calling Executive – Jewellery Domain is a key sales role at DAR Jewellery. This position focuses on engaging with warm leads, existing customers, and enquiry-based prospects , explaining jewellery collections, current offers, gold schemes, and converting enquiries into confirmed sales through store visits, WhatsApp sales, and website purchases . Strong jewellery domain knowledge and confident customer communication are essential for success in this role. What We Are Looking For Candidates with jewellery industry experience (Gold / Diamond / Silver) 1–3 years experience in jewellery telecalling or showroom sales support Strong knowledge of: 916 gold jewellery Wastage, making charges, and gold rates Gold saving schemes and offers Excellent communication skills in Tamil & English Target-driven, persuasive, and customer-focused approach Ability to handle high-value customer conversations Strong follow-up and relationship-building skills Comfortable with a 6-day work week Willingness to work with CRM, WhatsApp, and digital enquiry systems Roles & Responsibilities Calling leads from digital ads, website enquiries, walk-ins, and CRM Explaining jewellery collections, pricing structure, and ongoing offers Converting enquiries into: Showroom visit appointments WhatsApp catalogue sales Online purchases via darjewellery.com Promoting key offers such as: 50% off on wastage for 916 gold jewellery Diamond cart offers Book My Gold saving scheme Regular follow-ups to close sales and improve conversion rates Coordinating with showroom sales teams for appointment closures Maintaining accurate call logs, lead status, and daily reports Upselling and cross-selling suitable jewellery products Ensuring a premium customer experience on every call Who Should Apply Senior jewellery tele callers seeking career growth Jewellery showroom coordinators with calling experience Sales professionals passionate about jewellery and customer engagement Candidates looking for stability with a trusted 95 years traditional jewellery brand Job Type: Full-time Pay: ₹18,000.00 - ₹28,000.00 per month Work Location: In person