Senior Technology Business System Consultant

About this role:

Wells Fargo is seeking a Senior Technology Business Consultant for HR product and transformation team.

In this role, you will:

• Process Discovery & Problem Definition
  • Partner with business leaders and process owners to identify pain points, inefficiencies, and automation opportunities across functions
  • Conduct process assessments and workshops to understand the current-state workflows, challenges, and user journeys
  • Prioritize use cases based on business impact, feasibility, and ROI estimation while ensuring alignment with risk, compliance and other governance requirements
• Requirement Gathering & Solution Blueprinting
  • Facilitate structured requirement gathering sessions across leadership levels to capture functional and non-functional requirements
  • Translate business needs into detailed solution blueprints including process flow diagrams demonstrating current state and future state, storyboards, and architecture maps
  • Collaborate with HR Business teams, Data Governance, People Analytics, HR Technology, and various Governance teams to ensure alignment with enterprise architecture and risk and compliance requirements of Wells Fargo
  • Ensure solutions developed adhere to enterprise controls and regulatory protocols
• Solution Design & Development
  • Design and build intelligent solutions using Microsoft Power Platform (Power Automate, Power Apps, Power BI), AI/ML, RPA, Generative AI tools and other similar applications
  • Prototype and iterate solutions through agile sprints, incorporating feedback from stakeholders and end-users
  • Integrate automation solutions with existing systems using APIs, connectors, or RPA tools where necessary, follow SDLC and Change management methodologies, as needed
• ROI Estimation & Business Case Development
  • Develop business cases and financial estimations to quantify ROI, cost savings, productivity gains, and customer experience improvements
  • Track and report realized benefits post-deployment, demonstrating measurable business value and facilitate approval process
• Stakeholder Engagement & Communication
  • Present solution storyboards, architecture maps, and implementation roadmaps to leadership and cross-functional teams
  • Simplify complex technical solutions into business-friendly narratives
  • Partner with Change Management and required partners across the HR organization to ensure user adoption and capability uplift
• Governance & Continuous Improvement
  • Define and implement best practices, governance frameworks, and reusability standards for automation and AI solutions.
  • Stay abreast of emerging technologies in AI, GenAI, and process automation, identifying opportunities to apply them within the organization

Required Qualifications:

• 4+ years of Business Systems Data experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
• Proven experience in process transformation, intelligent automation, and solution architecture
• Proven experience in designing and implementing solutions using Microsoft Power Platform, RPA, AI, or Gen AI technologies
• Strong background in business process analysis, design thinking, and agile methodologies
• Technical Skills
  • Power Automate, Power Apps, Power BI
  • RPA tools (UiPath, Automation Anywhere, Blue Prism)
  • GenAI tools (OpenAI, Copilot, or similar LLM-based solutions)
  • API integration and workflow automation
  • ROI modelling and business case preparation
  • Process mapping (Visio, iGrafx)

Desired Qualifications:

• Exposure to RPA tools (UiPath, Automation Anywhere, Blue Prism) and integration technologies preferred
• Exposure to Lean Six Sigma methodologies, Root Case Analysis and other problem-solving techniques

Job Expectations:

• Ability to work US hours to support critical stakeholders, as needed or scheduled
• Willingness to work on-site at stated location on the job opening
• Flexibility to work different shifts