The Value Consultant is a high-impact role at HighRadius focused on ensuring our Fortune 1000 clients realize the maximum ROI from our AI-powered products. You will move beyond initial implementation to perform "Health Checks" and "Automation Optimizations," identifying why a client s automation might be underperforming and logically designing the configuration changes needed to fix it.
Key Responsibilities by Level
Value Consultant 1
Focus: Execution of automation improvements for simple engagements.
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Proactive Health Checks:
Monitor the Value Dashboard to identify "Red" accounts (where automation is down by >20%). Prepare data-driven decks for clients highlighting improvement areas. -
Performance Analysis:
Conduct detailed health check reports identifying top categories for automation improvement and calculating the potential % increase. -
Technical Execution:
Configure and vali automation rules. -
Internal Collaboration:
Work with Product and Technical Consultant (TC) teams to resolve dependencies and ensure timely delivery.
Value Consultant 2
Focus: Managing complex engagements (High ARR, Multi-ERP environments, Multiple products, and Integrated Receivable scenarios).
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Complex Solutioning:
Analyze multi-ERP data sets to identify systemic automation bottlenecks across diverse business units. -
Impact Modeling:
Define the specific business impact (ROI) of proposed improvements and estimate the effort and duration required for execution. -
End-to-End Ownership:
Act as the primary point of contact for the client during the optimization project, providing regular up on "delta changes" and value delivery.
Value Consultant 3
Focus: Strategy, Business Case Development, and Escalation Management.
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Strategic Prioritization:
Review and approve the list of accounts prioritized for health check qualification across the team. -
Business Case Leadership:
Present formal business cases to client executives; align on pricing and ROI expectations for optimization projects. -
Stakeholder Management:
Serve as the first point of escalation for project risks and manage high-stakes client interactions. -
Project Operations:
Coordinate with Data & Technology Associates (DTA) for opportunity creation and Change Order (CO) signing. -
Resource Planning:
Initialize and manage projects within RocketLane
to track execution findings and team capacity.
Job Specification:
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Education:
Bachelor s or Master s degree from a premier institute (IIT/NIT/BITS or equivalent) is highly preferred. -
Experience:
1-6 years of experience in Professional Services, Consulting, or ERP Implementation (SAP, Oracle, NetSuite). -
Analytical Rigor:
Ability to analyze large data sets (via SQL or Excel) to find the "why" behind automation drops. -
Domain Knowledge:
Familiarity with the Order-to-Cash (O2C)
or Accounts Payable (AP)
cycle is a significant advantage. -
Communication:
Strong ability to build rapport with North American and European clients and translate technical configurations into business value.
What You ll Get
- Competitive salary.
- Fun-filled work culture ( )
- Equal employment opportunities.
- Opportunity to build with a pre-IPO Global SaaS Centaur.