Senior Technical Writer

What you’ll be doing:

• Creates, develops, plans, writes, and edits operational, instructional, maintenance, or test procedures for paper, multimedia, or web-based publication.
• Conducts interviews with various users and technical/engineering/product staff to gather data for documentation. Interfaces with functional organizations to develop content for the procedures.
• Researches and converts technical information into manual and/or web-based documents for non-technical and technical users. Conducts review meetings and discussions independently with engineering and technical staff.
• Follows documentation best practices, formats and templates. Learns new software, tools and techniques for high quality documentation. Produces products that conform to the company documentation and quality assurance standards. Recommends formats responsive to technical and customer requirements.
• Strives to develop and maintain high technical skills. Participates in technical activities to maintain technical skills on the assigned product, supports and participants in training, install, upgrades, tool builds, troubleshooting or any other activity assigned from time to time.
• Supports the field, install, product support or manufacturing or other technical functions and extends his expertise where needed. If assigned, maintains the assigned tools or equipment in best possible conditions all the time and performs regular health checks and upgrades.

What we seek in you:

• Bachelor’s Degree in Technical Writing, English, Journalism, Computer Science, or commensurate level of professional experience.
• 6-10 years in software writing field writing for a software product
• HTML markup experience
• Strong experience with MediaWiki, Jira, Confluence
• Experience working in a software product company
• Experience writing Release Notes for an enterprise grade software

Life at Next:

At our core, we're driven by the mission of tailoring growth for our customers by enabling them to transform their aspirations into tangible outcomes. We're dedicated to empowering them to shape their futures and achieve ambitious goals. To fulfil this commitment, we foster a culture defined by agility, innovation, and an unwavering commitment to progress. Our organizational framework is both streamlined and vibrant, characterized by a hands-on leadership style that prioritizes results and fosters growth.

Perks of working with us:

• Clear objectives to ensure alignment with our mission, fostering your meaningful contribution.
• Abundant opportunities for engagement with customers, product managers, and leadership.
• You'll be guided by progressive paths while receiving insightful guidance from managers through ongoing feedforward sessions.
• Cultivate and leverage robust connections within diverse communities of interest. Choose your mentor to navigate your current endeavors and steer your future trajectory.
• Embrace continuous learning and upskilling opportunities through Nexversity.
• Enjoy the flexibility to explore various functions, develop new skills, and adapt to emerging technologies. Embrace a hybrid work model promoting work-life balance. Access comprehensive family health insurance coverage, prioritizing the well-being of your loved ones.
• Embark on accelerated career paths to actualize your professional aspirations.

Who we are?

We enable high growth enterprises build hyper personalized solutions to transform their vision into reality. With a keen eye for detail, we apply creativity, embrace new technology and harness the power of data and AI to co-create solutions tailored made to meet unique needs for our customers.

Join our passionate team and reimagine the future with us!