Senior Technical Writer

Snow Planet

7 - 9 years

9 - 11 Lacs

Hyderabad

Posted:1 day ago| Platform:

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Skills Required

Product management Content strategy Basic DITA Architecture Technical writing XML Focus Content development Technical documentation

Work Mode

Work from Office

Job Type

Full Time

Job Description

What you get to do in this role:

Work closely with engineering and product management to plan, create, and maintain user-focused technical documentation for multiple product features or applications, in alignment with an established content strategy
Provide input to help shape future content strategy for the product or business unit you help to support
Contribute to the continued evolution of ServiceNow s content development processes, DITA-based information model, and writing style and standards
Develop a strong understanding of the ServiceNow product ecosystem and expert knowledge of the specific product area and user base you support

Basic Qualifications:

Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workfl

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