Senior Technical Writer

6 - 11 years

15 - 17 Lacs

Posted:1 day ago| Platform: Naukri logo

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Job Type

Full Time

Job Description


As a Technical Writer, you will also play a key role in developing instructional documentation and managing projects across Consilio systems. You will be collaborating with cross-functional teams to understand their needs in developing and maintaining documentation that meets established Consilio quality metrics. In addition you will maintain a library of documentation and cataloging it for internal and/or external use.

  • Develop instructional documentation for multiple projects while managing project plans and schedule. Assist in planning, scheduling, and tracking documentation work to meet dates and client deliverables.
  • Work with SMEs to create instructions for various software processes.
  • Manage documentation projects effectively to meet deadlines and quality standards.
  • Write, format, edit, review, and proof procedural and technical information for technical and nontechnical users
  • Work with Consilio subject matter experts (SMEs) and other internal groups to develop and maintain documentation that meets established Consilio quality metrics.
  • Gather and analyze technical and product information from various sources (such as product demonstrations, project tracking systems, interviews, emails, or phone calls) to document new or changing processes.
  • Proactively escalate project issues, roadblocks, and scope changes as they occur.
  • Practice established documentation development and maintenance practices as set forth in the Consilio Corporate Communications Style Guide.
  • Provide editing support for various types of documents, as requested.
  • Maintain a library of documentation, cataloging it for internal and/or external use.
  • Research changes to documentation and update existing documents, as required.
  • Solicit feedback for measuring documentation effectiveness.
  • Perform peer reviews to ensure Consilio documentation is accurate, relevant, concise, easy to use, and conforms to the style guide, writing standards, and Consilio quality metrics.

Requirements

  • Need 6 to 12 Yrs of Software Technical Writing experience.
  • 3+ years of experience in API Documentation/B2B Documention/System Integration Documentation
  • Ability to interpret SQL queries and database structures, collaborate within Agile development environments, and understand data flow between systems in order to produce clear, accurate, and user-focused technical documentation.
  • Writing and editing
  • Document information to effectively communicate it to customers, technical staff, managers, executives, sales, and marketing teams.
  • Restructure information for a better approach to problems or tasks.
  • Break down complex information into accessible concepts appropriate to the audience.
  • Represent information in visual/graphical forms that augment textual descriptions.
  • Fluency in common Microsoft Office software (mainly Word).
  • Ability to pay attention to details.
  • Ability to prioritize and execute tasks in a fast-paced environment.
  • Ability to multi-task and be a self-starter.
  • Thorough knowledge of the English language including grammar, spelling, and usage

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