Senior Technical Business Analyst

The role requires you to work in an agile manner with project stakeholders to analyze and synthesize information. Your expertise in understanding and analyzing business & technical problems, and ability to define and refine them into technical or system requirements will contribute to enhancing the quality and efficiency of solutions developed by the team. You will play a key role in ensuring an optimal end-to-end customer experience by leveraging your understanding of the underlying technology supporting business outcomes and working collaboratively as part of a team. As you develop your expertise, you will become the go-to person for analyzing both existing and new features. Key Requirements: - Minimum 12 years of experience supporting business and technical teams in eliciting, analyzing, communicating, and validating requirements for changes to business processes, policies, products, and information systems. - Proven experience as a business/system or technical analyst, translating business requirements into meaningful solutions with a focus on needs, feasibility, and impact. - Strong elicitation, requirements gathering, estimation, facilitation, and impact assessment skills with a balance between business process and technology considerations. - Proficiency in customer journey analysis, process mapping, and breaking down requirements into Features, Epics, User Stories, and Tasks. - Familiarity with Atlassian & Microsoft Office tools such as Jira, Confluence, MS Team, MS Office Suite, and Whiteboard. - Excellent communication, documentation, analytical, and troubleshooting skills. - Strong risk management capabilities and a self-starting, inquisitive nature. Desired Skills: - Ability to understand business problems and opportunities and recommend technical and business solutions to achieve organizational objectives. - Strong agile fundamentals and experience in hybrid agile/scaled agile delivery environments. - Experience in technology system modeling, system design, application performance, and infrastructure needs. - Track record of monitoring deliveries against program roadmaps and software delivery with a focus on continuous improvement. Interpersonal Skills: - Clear and concise communication style with strong verbal and written skills. - Effective presentation skills to lead workshops and drive outcomes. - Team leadership and stakeholder engagement capabilities. - Self-motivated, proactive, and collaborative approach. Your responsibilities will include requirements gathering, detailed business analysis, creating work items, conducting walkthroughs, implementing solutions, BVT documentation, and providing support where needed. The role offers ongoing professional and career development, a competitive rewards and benefits package, and opportunities for career growth in a learning organization. At iGreenData, we prioritize flexibility, so feel free to discuss how this role can be tailored to suit your needs.,