Senior Support Management

Job Title: Sr. Process Analyst SSM

Location: Mumbai

Walk-in Date :17/1/2026

Experience : 3 - 8 years

Salary : 4 LPA - 9 LPA

Shift Timings: US Shift

Mode of Work: Hybrid

Mode of Hire: Permanent

Mode of Interview: Walk-in

Notice Period : Immediate

Role & responsibilities

Policy Management

• Advise clients on Property & Casualty (P&C) insurance coverage options based on individual risk
• profiles and business needs.
• Manage the end-to-end P&C policy lifecycle, including quoting, binding, endorsements, renewals,
• and cancellations, ensuring accuracy and timely updates.

Client Relationship Management

• Build and maintain strong client relationships by providing ongoing support and expert guidance on P&C insurance needs.
• Respond promptly to client inquiries, assist with policy modifications, and ensure effective resolution of service issues.

Claims Processing & Support

• Support clients throughout the claims lifecycle, ensuring accurate and timely claim submission to insurance carriers.
• Act as a liaison between clients and carriers to facilitate smooth communication and efficient claim resolution.

Risk Assessment & Coverage Review

• Assess client risks and exposures and recommend appropriate P&C coverage to minimize potential losses.
• Conduct periodic policy reviews to ensure adequate coverage, compliance, and alignment with industry standards.

Underwriting Support

• Collaborate with underwriting teams to collect and verify required documentation for risk evaluation

and policy issuance.

• Ensure timely submission of all underwriting requirements for policy approvals and renewals.

Compliance & Documentation

• Ensure all P&C policies adhere to state and federal regulatory requirements by maintaining accurate records and documentation.
• Stay updated on regulatory changes, market trends, and industry best practices.

Marketing & Business Development

• Identify new business opportunities by building relationships with prospective clients.
• Support marketing initiatives to expand the client base and promote the organizations insurance offerings.

Reporting & Analysis

• Prepare regular reports on policies, claims, and key performance metrics.
• Analyze policy and claims data to identify opportunities for risk reduction, coverage optimization, and improved client satisfaction.

Thanks & Regards,

Mythri HR Analyst

Black and White Business Solutions Pvt Ltd Bangalore, Karnataka, INDIA.

Call @ 08067432406 || Whatsapp @6363520117

mythri.a@blackwhite.in | www.blackwhite.in www.blackwhite.in