Senior Support Engineer

5 - 8 years

5 - 8 Lacs

Posted:2 hours ago| Platform: Foundit logo

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Work Mode

On-site

Job Type

Full Time

Job Description

RBL Bank Ltd is looking for Senior Support Engineer to join our dynamic team and embark on a rewarding career journey

  • A Senior Support Engineer is responsible for providing technical support to customers and resolving complex technical issues related to software products or services
  • Providing technical support to customers via phone, email, or chat
  • Identifying and diagnosing problems related to software products or services
  • Troubleshooting technical issues and providing solutions to customers
  • Documenting support issues and solutions to create a knowledge base for future reference
  • Identifying trends in support issues and working with product teams to address them
  • Escalating complex support issues to senior support teams or product development teams as needed

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RBL FinServe logo
RBL FinServe

Financial Services

Mumbai

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