About Ema Ema is building the world’s largest agentic AI platform to revolutionize enterprise productivity. Our proprietary technology enables companies to delegate repetitive tasks to Ema, the Universal AI employee, unlocking 10x gains in workforce efficiency. Founded by ex-Google, Coinbase, Flipkart, and Okta executives, we bring deep product and scaling expertise to this mission. Our team includes top engineers from Google, Microsoft Research, Facebook, Square, and Coinbase, and alumni of Stanford, MIT, UC Berkeley, CMU, and IITs. We’ve raised over $60M from top-tier investors including Accel, Naspers/Prosus, Section32, SCB10X, Sozo Ventures, Hitachi Ventures, and prominent angels like Sheryl Sandberg, Jerry Yang, and Dustin Moskovitz. Ema is headquartered in Silicon Valley with a second hub in Bangalore, India. This is a hybrid role requiring in-office work three days per week. Role Overview As a Partner Success Architect, you will serve as a critical bridge between Ema’s platform capabilities and our partners' business and technical goals. You will own the technical co-creation process with partners, enabling them to build, position, and deliver innovative AI employee solutions powered by Ema. This role is deeply cross-functional, requiring collaboration with Sales, Product, Engineering, and Customer Success to amplify Ema’s presence through strategic alliances. Key Responsibilities: Lead technical co-creation by running discovery sessions and prototype AI employee workflows with partners using Ema’s GWE. Build pre-sales assets by creating solution templates, demos, and reference architectures to support sales and showcase capabilities. Drive Partner Enablement to own technical onboarding, design enablement materials, and support partners in scaling their solutions. Act as Trusted Advisor by providing ongoing technical guidance, troubleshooting, and feedback loops between partners and internal teams. Support GTM and Field Sales by delivering demos, proofs-of-value, and contribute to GTM assets and playbooks with field and partner teams. Track and Optimize Impact by measuring partner success with KPIs, gather market feedback, and represent Ema at events and co-marketing efforts. Qualifications: 5+ years of experience in solution architecture, partner engineering, or pre-sales in enterprise software or SaaS. Demonstrated expertise in designing or implementing complex technical solutions in a B2B environment, preferably in AI, ML, automation, or cloud platforms. Excellent communication and presentation skills, with the ability to simplify complex technical concepts for diverse audiences. Preferred Qualifications: Experience with Generative AI, LLMs, or agentic platforms in production settings. Familiarity with enterprise systems like Salesforce, ServiceNow, Workday, or similar. Prior experience in a startup or high-growth SaaS environment is preferable. Comfort working in fast-paced, ambiguous environments and scaling new programs from 0 to 1. Ema Unlimited is an equal opportunity employer and is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or genetics.
You will be part of a team at Ema that is dedicated to building the next generation AI technology to empower every employee in the enterprise to be their most creative and productive. Our proprietary tech allows enterprises to delegate most repetitive tasks to Ema, the Universal AI employee. We are founded by ex-Google, Coinbase, Okta executives, and serial entrepreneurs. We are well-funded by the top investors and angels in the world. Ema is based in Silicon Valley with offices in Bangalore. In this role, you will have the opportunity to drive various aspects of customer engagement. This includes developing deep relationships with enterprise customers across different industries. You will need to understand customer needs, business goals, and challenges to effectively align solutions. As the trusted advisor and single point of contact for enterprise accounts, you will conduct regular business reviews to track KPIs, drive adoption, and showcase the value that Ema brings to the table. Your responsibilities will also involve managing customer onboarding and product adoption processes. This includes ensuring smooth deployment and integration, as well as training and educating customer teams on product usage, new features, and best practices. Monitoring product adoption and proactively addressing potential challenges will be crucial in this role. Identifying upselling and cross-selling opportunities to help customers expand their usage will be another key aspect of your role. You will also be responsible for managing renewals and reducing churn by addressing risks and advocating for customer needs internally. Collaboration with the sales team to drive account expansions and referrals will be essential. In addition, you will be expected to partner with technical support to resolve issues quickly and efficiently. Escalating critical customer concerns to relevant internal stakeholders and acting as the voice of the customer by providing product feedback and insights to the product team are also part of your responsibilities. Tracking key metrics such as NPS, customer health scores, and renewal rates will be important for measuring success. You will also need to maintain customer records, activities, and progress in the CRM system. To excel in this role, you should have at least 5 years of experience in Customer Success, preferably in Enterprise SaaS. Familiarity with artificial intelligence technologies, concepts, and applications will be beneficial, along with excellent communication skills, strategic thinking, negotiation skills, customer focus, and adaptability. At Ema, we value individuals with a hustler's mindset, a strong sense of urgency, and a bias for action. You should be a self-starter who thrives in a fast-paced, results-driven environment and likes to own and drive projects with a high bar on quality. We encourage taking ownership of problems and solving them without asking for permission, as well as measuring the impact of your work and setting and achieving aggressive goals. If you are willing to roll up your sleeves and get things done, Ema is the right place for you. We do not have manager roles at Ema - everyone is expected to do the work of an IC as well. To better understand the culture at Ema, we encourage you to read our values, operating principles, and blogs. As a part of our team, you can expect a competitive salary, performance-based bonuses, and the opportunity to be the founding Customer Success Specialist with one of the industry leaders in the agentic AI space.,
Social Media & Community Manager Location: Bangalore Office Type: Full-time role, 3 days (M/W/F) in office Experience: 3+ years, open to experienced interns About Ema Ema is redefining enterprise automation with a new category: Agentic Business Transformation. Our AI employees don’t just assist—they reason, collaborate, and drive outcomes across business functions and systems. Backed by top investors and already working with leading global enterprises, we’re building the future of work. We’ve gone from 0 1 on brand and content—now we’re ready to go from 1 10. That’s where you come in. What You’ll Own As our Social Media & Community Manager, you’ll sit at the intersection of content, brand, community, and experimentation. You’ll help shape how the world sees Ema and create an influential community of enterprise leaders rethinking how work gets done with AI. Social Media & Content Creation Scale Ema’s LinkedIn from 30K 100K+ with bold, creative storytelling + optimal RoAS (return on ad spend) Maintain a consistent 4 week rolling calendar across social media, blogs, newsletter, channels Write or edit 1 blog/week, collaborating with engineers, design, and leadership to ship at scale, faster Work with design to repurpose existing content—whitepapers, blogs, interviews, videos—into carousels, short videos, blogs, newsletters so to achieve consistency + repetition as a brand Continuously experiment and improve existing channels, and also identify the right new distribution channels and format to scale Ema’s social presence (YouTube, Twitter, Instagram) and more Track performance and run smart, creative experiments Community Building Build and manage our community of senior leaders in enterprise AI: Agents of Change by Ema Grow and engage our private, exclusive LinkedIn group to 500+ members in 6 months Deliver high-value content, polls, curated insights, and conduct user research that informs original thought leadership Cultivate relationships with Ema’s ICP (enterprise execs, CAIOs, operators) Help convert community into business pipeline (work with Product Marketing & Sales to nurture and convert leads) Accelerate Brand & Category Creation Support the launch of CAIO Academy / AgentSchool as the go-to resource for enterprise AI transformation Help draft newsletters, create content snippets, and manage the ABT microsite Assist with hosting Ema’s roundtables, community sessions, hackathons, events Continuously measure and track key success metrics (reach, engagement, pipeline, etc.) What We’re Looking For Ideal: 3+ years of experience in social media, community, or marketing roles Open to: Experienced interns with strong instincts and execution ability. Bonus: Past experience in AI/B2B SaaS/scaling socials for D2C brands You'd be a strong fit if you have: Have writing/editing skills across formats and subject matter (business/tech writing) — bonus for short-form social media copy Know how to turn a blog or video into multiple high-performing social/LinkedIn assets You think in social media — super on top of current trends, aware about what’s going on in AI/tech, fluent across content formats like carousels, threads, short videos, event clips Know what makes execs and operators tick—and how to get them to engage Are plugged into AI and enterprise tech conversations Work fast, independently, and thrive in ambiguity Have a portfolio (even if scrappy!) that shows your range and creativity To Apply Share your resume and a portfolio or samples of your work in the application form. Ema Unlimited is an equal opportunity employer and is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or genetics.
Who We Are Ema is building the next generation of AI solutions to transform enterprise productivity by automating document-intensive workflows across industries. Whether it’s drafting custom documents, automating search and extraction, or enabling reasoning over complex document workflows (such as RFPs, prospectuses, or auditing processes), our AI-powered solutions are redefining how businesses approach repetitive tasks. Founded by seasoned leaders from Google, Coinbase, and Okta, Ema is a stealth-mode startup, backed by top-tier investors and based in Silicon Valley and Bangalore. Role Overview & Key Responsibilities This is a high-leverage leadership role that spans architecture, execution, and org-building, and will shape the direction of our search platform for years to come. We are seeking a Head of Search engineering leader to architect, scale, and own the core systems that power Ema’s Search platform. This role is especially critical to building and scaling: Own the technical roadmap for Search at Ema this includes Core Search Platform Integrations internally with other application teams Integrations with partner teams Open API specs to bring in the data into Ema Set the roadmap for our Data Ingestion Platform – which enables Ema to securely ingest, transform, and index data from documents, spreadsheets, emails, and SaaS systems. Our Application Integration Platform – which connects Ema to hundreds of third-party APIs, allowing our agents to act across CRMs, ITSMs, HRIS platforms, and more. Design and scale our Search Platform, enabling structured and unstructured data to flow seamlessly into Ema for search, reasoning, and generation. Own the architecture and implementation of Ema’s Search Index. Drive and collaborate with the LLMOps infrastructure: influence on how 1000s of transforms can be developed by external folks as well. Ensure platform support for diverse data formats (PDFs, spreadsheets, databases, charts, etc.) using PostgreSQL, Elasticsearch, and other relevant tools. Required Skills & Qualifications Bachelor’s or Master’s degree in Computer Science, Engineering, or related field. 12+ years of experience in backend systems, lucene, elastic search, vector datastores, infrastructure and scale. Knowledge of indexing strategies, inverted indexes, sharding/replication, and managing large document corpora. Expertise in ranking algorithms (BM25, vector-based, hybrid). Familiarity with relevance tuning, query understanding, and search result evaluation. Proficiency with metrics (precision, recall, NDCG, MRR, etc.). Proven experience in building the search infrastructure and scaling real-time systems on the search engine. Deep understanding of knowledge search Deep expertise in cloud-native architecture, containerized services, and microservice orchestration (Docker, Kubernetes). Solid understanding of LLM-based pipelines, knowledge retrieval, and secure document processing. Strong experience with data systems like PostgreSQL, Elasticsearch, and Redis. Why Join Ema? Work at the forefront of agentic AI systems—driving real enterprise transformation. Own mission-critical platforms that make or break Ema’s capabilities. Join an elite team of engineers, product thinkers, and AI researchers who value deep execution. Help define the architectural, cultural, and operational DNA of a company set to define a new category. Ema’s Culture & Values High Bar on Quality – We value excellence and expect world-class execution. Ownership & Accountability – We take full responsibility for our work and outcomes. Impact-Driven Approach – We set ambitious goals and measure success through real-world impact. Team Collaboration & Growth – We believe in continuous learning, knowledge sharing, and supporting each other. No Hierarchy, Just Execution – Everyone is an individual contributor, focused on delivering results. Join Ema and lead a team committed to delivering powerful, hands-on AI solutions that transform enterprise workflows.
You will be part of a team at Ema that is dedicated to building the next generation AI technology to empower every employee in the enterprise to be their most creative and productive. Our proprietary tech allows enterprises to delegate most repetitive tasks to Ema, the Universal AI employee. We are founded by ex-Google, Coinbase, Okta executives, and serial entrepreneurs. We are well-funded by the top investors and angels in the world. Ema is based in Silicon Valley with offices in Bangalore. - Develop deep relationships with enterprise customers across different industries. - Understand customer needs, business goals, and challenges to effectively align solutions. - Conduct regular business reviews to track KPIs, drive adoption, and showcase the value that Ema brings to the table. - Manage customer onboarding and product adoption processes. - Ensure smooth deployment and integration, training customer teams on product usage, new features, and best practices. - Identify upselling and cross-selling opportunities. - Manage renewals and reduce churn by addressing risks and advocating for customer needs internally. - Collaborate with the sales team to drive account expansions and referrals. - Partner with technical support to resolve issues quickly and efficiently. - Track key metrics such as NPS, customer health scores, and renewal rates. - Maintain customer records, activities, and progress in the CRM system. To excel in this role, you should have: - At least 5 years of experience in Customer Success, preferably in Enterprise SaaS. - Familiarity with artificial intelligence technologies, concepts, and applications. - Excellent communication skills, strategic thinking, negotiation skills, customer focus, and adaptability. At Ema, we value individuals with: - A hustler's mindset, a strong sense of urgency, and a bias for action. - Self-starters who thrive in a fast-paced, results-driven environment. - Ownership of problems and solving them without asking for permission. - Measuring the impact of your work and setting and achieving aggressive goals. If you are willing to roll up your sleeves and get things done, Ema is the right place for you. Ema does not have manager roles - everyone is expected to do the work of an IC as well. Ema offers a competitive salary, performance-based bonuses, and the opportunity to be the founding Customer Success Specialist with one of the industry leaders in the agentic AI space.,
Who We Are Ema pioneers Agentic AI, developing autonomous, goal-driven AI agents that can plan, decide, and act across complex enterprise workflows without constant human oversight. We combine advanced LLMs with proprietary orchestration, retrieval, and reasoning layers, enabling AI agents to adapt to context, collaborate, and securely interact with enterprise systems. This is not another automation tool — this is AI that can see, design, and execute solutions before you even ask. If you want to work on technology that will define the next decade — solving problems no one has dared to touch, at a scale that matters — this is your shot. We’re looking for Fresh graduates from top Universities who want to push AI from theory into history-making reality.. We are founded by ex-Google, Coinbase, Okta executives, and serial entrepreneurs. We’re well-funded by the top investors and angels in the world. What is the AI resident/Data Resident program? A 6 month remote internship opportunity offering you a glimpse into the real world applications of machine learning and data engineering to build scalable solutions for enterprises. Our aim - creating an experience that allows final year college students to learn how fast growing startups work, gain practical skills, build real world experience, develop a greater understanding of the GenAI and data engineering industry and form valuable connections. Become a part of our extraordinary team of world-class software engineers and leading machine learning and data engineering practitioners. At the end of their stints, top performing residents will get an opportunity to meet the co- founders and the team in our Bangalore office and shall be awarded full time positions at Ema. We envision this program as a launchpad for future AI/Data leaders of our company. Who is eligible for this program? Our AI Resident & Data Resident programs are open for students in the final year of their undergraduate degree in Computer Science or related fields and graduating by June 2025/26 . Must have 9.0 or above GPA. This is a remote opportunity which offers you the flexibility to work from your respective campuses/homes. You would be expected to work full time during the summer and 20-30hrs / week on average during the semester. AI Resident Responsibilities Research, design, implement, optimize and deploy deep learning models that advance the state of the art in perception and control for autonomous driving A typical day to day includes reading deep learning papers, implementing described models and algorithms, adapting them to our setting and driving up internal metrics Play a pivotal role in developing and maintaining sophisticated enterprise-level software applications, with a focus on back-end systems, API development, and the integration of language models and NLP technologies Train machine learning models at Ema Develop state-of-the-art algorithms in one or all of the following areas: Prompt engineering for LLM models, Fine tuning models, Training open source models, large-scale distributed training, Comparing and benchmarking performance of different models Optimize deep neural networks and the associated preprocessing/postprocessing code to run efficiently on an embedded device Data Resident Responsibilities Conduct analysis that includes data gathering, data transformation, data processing and analysis Work with large complex data sets, solve difficult non-routine analysis problems, and apply advanced analytical methods Build and prototype analysis pipelines iteratively to provide insights at scale What makes you a good fit for the AI resident / Data Resident program? You must be currently enrolled in a full-time degree program in Computer Science or related field graduating by June 2026 Top rankers in JEE Advanced and consistent high academic record (GPA) preferred. Strong interest in either: Machine Learning or Natural Language Processing (NLP), ideally in one or more of these areas: Generative AI, Natural Language Understanding (NLU), Natural Language Generation (NLG), Structured Prediction, Unsupervised Learning & Representation Learning. AND/OR Systems programming, data engineering, data processing frameworks, streaming databases and data visualization. You must be strong in coding skills and be ready to pick up any task and run with it. You should have an experience with SQL and other programming languages like Python, Cala, or R Experience with programming languages like Python and familiarity with frameworks like PyTorch, Tensorflow, Keras, etc. Experience with statistical methods (linear models, multivariate analysis, stochastic processes, sampling methods, etc.) What benefits do you get as an AI resident/ Data Resident? Monthly Stipend - Rs 65,000 per month Coaching and mentorship from highly accomplished leaders. Connections to a powerful and sought-after network of world leaders for future endeavors.
Who We Are Ema is building the next generation of AI solutions to transform enterprise productivity by automating document-intensive workflows across industries. Whether it's drafting custom documents, automating search and extraction, or enabling reasoning over complex document workflows (such as RFPs, prospectuses, or auditing processes), our AI -powered solutions are redefining how businesses approach repetitive tasks. Founded by seasoned leaders from Google, Coinbase, and Okta, Ema is a stealth-mode startup, backed by top-tier investors and based in Silicon Valley and Bangalore. Role Overview & Key Responsibilities This is a high-leverage leadership role that spans architecture, execution, and org-building, and will shape the direction of our search platform for years to come. We are seeking a Head of Search ? engineering leader to architect, scale, and own the core systems that power Ema's Search platform. This role is especially critical to building and scaling: Own the technical roadmap for Search at Ema ? this includes Core Search Platform Integrations internally with other application teams Integrations with partner teams Open API specs to bring in the data into Ema Set the roadmap for our Data Ingestion Platform which enables Ema to securely ingest, transform, and index data from documents, spreadsheets, emails, and SaaS systems. Our Application Integration Platform which connects Ema to hundreds of third-party APIs, allowing our agents to act across CRMs, ITSMs, HRIS platforms, and more. Design and scale our Search Platform, enabling structured and unstructured data to flow seamlessly into Ema for search, reasoning, and generation. Own the architecture and implementation of Ema's Search Index. Drive and collaborate with the LLMOps infrastructure: influence on how 1000s of transforms can be developed by external folks as well. Ensure platform support for diverse data formats (PDFs, spreadsheets, databases, charts, etc.) using PostgreSQL, Elasticsearch, and other relevant tools. Required Skills & Qualifications Bachelor's or Master's degree in Computer Science, Engineering, or related field. 12+ years of experience in backend systems, lucene, elastic search, vector datastores, infrastructure and scale. Knowledge of indexing strategies, inverted indexes, sharding/replication, and managing large document corpora. Expertise in ranking algorithms (BM25, vector-based, hybrid). Familiarity with relevance tuning, query understanding, and search result evaluation. Proficiency with metrics (precision, recall, NDCG, MRR, etc.). Proven experience in building the search infrastructure and scaling real-time systems on the search engine. Deep understanding of knowledge search Deep expertise in cloud-native architecture, containerized services, and microservice orchestration (Docker, Kubernetes). Solid understanding of LLM-based pipelines, knowledge retrieval, and secure document processing. Strong experience with data systems like PostgreSQL, Elasticsearch, and Redis. Why Join Ema Work at the forefront of agentic AI systemsdriving real enterprise transformation. Own mission-critical platforms that make or break Ema's capabilities. Join an elite team of engineers, product thinkers, and AI researchers who value deep execution. Help define the architectural, cultural, and operational DNA of a company set to define a new category. Ema's Culture & Values High Bar on Quality We value excellence and expect world-class execution. Ownership & Accountability We take full responsibility for our work and outcomes. Impact-Driven Approach We set ambitious goals and measure success through real-world impact. Team Collaboration & Growth We believe in continuous learning, knowledge sharing, and supporting each other. No Hierarchy, Just Execution Everyone is an individual contributor, focused on delivering results. Join Ema and lead a team committed to delivering powerful, hands-on AI solutions that transform enterprise workflows.
About Ema Ema is building the world's largest agentic AI platform to revolutionize enterprise productivity. Our proprietary technology enables companies to delegate repetitive tasks to Ema, the Universal AI employee, unlocking 10x gains in workforce efficiency. Founded by ex-Google, Coinbase, Flipkart, and Okta executives, we bring deep product and scaling expertise to this mission. Our team includes top engineers from Google, Microsoft Research, Facebook, Square, and Coinbase, and alumni of Stanford, MIT, UC Berkeley, CMU, and IITs. We've raised over $60M from top-tier investors including Accel, Naspers/Prosus, Section32, SCB10X, Sozo Ventures, Hitachi Ventures, and prominent angels like Sheryl Sandberg, Jerry Yang, and Dustin Moskovitz. Ema is headquartered in Silicon Valley with a second hub in Bangalore, India. We are open to remote opportunities for the right candidates who bring strong expertise and a high sense of ownership. Role Overview As a Partner Success Architect, you will serve as a critical bridge between Ema's platform capabilities and our partners business and technical goals. You will own the technical co-creation process with partners, enabling them to build, position, and deliver innovative AI employee solutions powered by Ema. This role is deeply cross-functional, requiring collaboration with Sales, Product, Engineering, and Customer Success to amplify Ema's presence through strategic alliances. Key Responsibilities Lead technical co-creation by running discovery sessions and prototype AI employee workflows with partners using Ema's GWE. Build pre-sales assets by creating solution templates, demos, and reference architectures to support sales and showcase capabilities. Drive Partner Enablement to own technical onboarding, design enablement materials, and support partners in scaling their solutions. Act as Trusted Advisor by providing ongoing technical guidance, troubleshooting, and feedback loops between partners and internal teams. Support GTM and Field Sales by delivering demos, proofs-of-value, and contribute to GTM assets and playbooks with field and partner teams. Track and Optimize Impact by measuring partner success with KPIs, gather market feedback, and represent Ema at events and co-marketing efforts. Qualifications 5+ years of experience in solution architecture, partner engineering, or pre-sales in enterprise software or SaaS. Demonstrated expertise in designing or implementing complex technical solutions in a B2B environment, preferably in AI, ML, automation, or cloud platforms. Excellent communication and presentation skills, with the ability to simplify complex technical concepts for diverse audiences. Preferred Qualifications Experience with Generative AI, LLMs, or agentic platforms in production settings. Familiarity with enterprise systems like Salesforce, ServiceNow, Workday, or similar. Prior experience in a startup or high-growth SaaS environment is preferable. Comfort working in fast-paced, ambiguous environments and scaling new programs from 0 to 1. Ema Unlimited is an equal opportunity employer and is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or genetics.
Location: Bangalore Office Type: Full-time role, 3 days (M/W/F) in office Experience: 5+ years relevant experience About Ema Ema is redefining enterprise automation with a new category: Agentic Business Transformation. Our AI employees don't just assistthey reason, collaborate, and drive outcomes across business functions and systems. Backed by top investors and already working with leading global enterprises, we're building the future of work. We've gone from 0?1 on brand and contentnow we're ready to go from 1?10. That's where you come in. What You'll Own As our Social Media & Community Manager, you'll sit at the intersection of content, brand, community, and experimentation. You'll help shape how the world sees Ema and create an influential community of enterprise leaders rethinking how work gets done with AI. Social Media & Content Creation Scale Ema's LinkedIn from 30K ? 100K+ with bold, creative storytelling + optimal RoAS (return on ad spend) Maintain a consistent 4 week rolling calendar across social media, blogs, newsletter, channels Write or edit 1 blog/week, collaborating with engineers, design, and leadership to ship at scale, faster Work with design to repurpose existing contentwhitepapers, blogs, interviews, videosinto carousels, short videos, blogs, newsletters so to achieve consistency + repetition as a brand Continuously experiment and improve existing channels, and also identify the right new distribution channels and format to scale Ema's social presence (YouTube, Twitter, Instagram) and more Track performance and run smart, creative experiments Community Building Build and manage our community of senior leaders in enterprise AI: Agents of Change by Ema Grow and engage our private, exclusive LinkedIn group to 500+ members in 6 months Deliver high-value content, polls, curated insights, and conduct user research that informs original thought leadership Cultivate relationships with Ema's ICP (enterprise execs, CAIOs, operators) Help convert community into business pipeline (work with Product Marketing & Sales to nurture and convert leads) Accelerate Brand & Category Creation Support the launch of CAIO Academy / AgentSchool as the go-to resource for enterprise AI transformation Help draft newsletters, create content snippets, and manage the ABT microsite Assist with hosting Ema's roundtables, community sessions, hackathons, events Continuously measure and track key success metrics (reach, engagement, pipeline, etc.) What We're Looking For Ideal: 5+ years of relevant experience in B2B Tech social media, community, or marketing roles Past experience in AI strongly preferred You'd Be a Strong Fit If You Have Have writing/editing skills across formats and subject matter (business/tech writing) Know how to turn a blog or video into multiple high-performing social/LinkedIn assets You think in social media super on top of current trends, aware about what's going on in AI/tech, fluent across content formats like carousels, threads, short videos, event clips Know what makes execs and operators in enterprises tickand how to get them to engage Are plugged into AI and enterprise tech conversations Work fast, independently, and thrive in ambiguity Have a portfolio (even if scrappy!) that shows your range and creativity To Apply Share your resume and a portfolio or samples of your work in the application form. Ema Unlimited is an equal opportunity employer and is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or genetics.
Opportunity Summary Ema is building the next generation AI technology to empower every employee in the enterprise to be their most creative and productive. Our proprietary tech allows enterprises to delegate most repetitive tasks to Ema, the Universal AI employee. We are founded by ex-Google, Coinbase, Okta executives, and serial entrepreneurs. We're well-funded by the top investors and angels in the world. Ema is based in Silicon Valley with offices in Bangalore. This will be a hybrid role where we expect employees to work from office three days a week. In This Role, You Will Develop test strategies, build test frameworks and test plans (e.g., web-app level, services integration level, system level) to help the entire engineering team be more productive Build testing frameworks for system and integration testing to make testing high quality and high velocity Build testing framework for improving unit test quality and velocity for Python and Go. Integrate automated tests CI/CD infrastructure to run tests periodically. Develop stress testing framework using Postman, Selenium and other integration testing tools Manage data analysis, triaging failures, and collaborate with the stakeholders to debug Ideally, You'd Have Bachelor's degree in Computer Science, Information Technology, or a related field. 8+ years experience as a Test / QA Engineer. Strong understanding of software testing methodologies, tools, and processes. Proficiency in test framework design. We will expect you to own testing strategy and implementation. Experience with automated testing tools such as Selenium, Pytest,, or TestNG. Knowledge of scripting languages for test automation (e.g., Python, Java). Expert in test automation integration with CI/CD. Familiarity with version control systems (e.g., Git) and issue tracking tools Excellent analytical and problem-solving skills. Strong communication and collaboration skills, with the ability to work effectively both independently and as part of a team. Experience working with global teams. Ema Unlimited is an equal opportunity employer and is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or genetics.
About Us: At Ema we are building the world's largest agentic AI platform. We are on a mission to 10x workforce productivity by helping enterprises build and deploy their own AI employees. We are backed by marquee investors (Accel, Prosus, SCB10X, Hitachi Ventures, Sozo Ventures to name a few) and have raised over $60M+ till date. Our founders (Surojit Chatterjee and Souvik Sen) have deep experience in building and scaling products from their stints at Google, Coinbase, Flipkart and Okta. We are seeking a dynamic and driven Growth Marketing Specialist to join our team. If you thrive in a fast-paced environment, have a knack for crafting compelling content, and are passionate about growth through SEO, we want to hear from you! Key Responsibilities SEO Strategy Development: Design and implement comprehensive SEO strategies to improve organic search rankings, drive traffic, and increase conversion rates Content Creation: Produce high-quality, SEO-optimized articles and blog posts that resonate with our target audience and align with our brand voice. Keyword Research: Conduct in-depth keyword research to identify opportunities for content optimization and new content creation. Performance Tracking: Monitor and analyze SEO performance metrics, using data to refine and improve strategies. Website development: Identify opportunities, develop messaging, and work with the design and front end engineering teams to deliver a great experience to attract new customers and partners. Social media marketing: Use social media to reach and engage with your target audience. Cross-Functional Collaboration: Work closely with the product, design, and development teams to ensure that all marketing efforts are aligned with our overall business goals. Rapid Execution: Execute marketing campaigns quickly and efficiently, adapting to new challenges and opportunities with agility. Continuous Learning: Stay up-to-date with the latest SEO trends, algorithm updates, and best practices to keep Ema.co ahead of the competition. Qualifications Experience: 4+ years of experience in SEO, content marketing, or growth marketing. Skills: Proven track record of developing and executing successful SEO strategies. Exceptional writing skills with the ability to create engaging, keyword-rich content. Strong analytical skills with experience in using SEO tools (e.g., Google Analytics, Ahrefs, SEMrush). Ability to define and drive different growth marketing approaches Ability to work independently and manage multiple projects simultaneously. Strong technical understanding of AI/Agentic AI is preferred Technical background/degree preferred Ema is the right place for you if you have: A hustler's mindset with a strong sense of urgency and a bias for action. You should be a self-starter who thrives in a fast-paced, results-driven environment. Like to own and drive projects with a high bar on quality. We will always love it if you take ownership of a problem and try to solve it without asking for permission. Like to measure the impact of everything that you do and set and achieve aggressive goals Are willing to roll up your sleeves and get things done. We don't have manager roles at Ema - everyone is expected to do the work of an IC as well. To get a better understanding of the culture at Ema, please read our values, operating principles and blogs Benefits Competitive salary and performance-based bonuses. Opportunity to lead growth marketing with one of the industry's leaders in the agentic AI space Chance to learn from seasoned industry executives: Surojit Chatterjee, Souvik Sen, Swati Trehan, Vedant Sharma, Abhiraj Hinge Ema Unlimited is an equal opportunity employer and is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or genetics.
Role Ema is building the next generation AI technology to empower every employee in the enterprise to be their most creative and productive. Our proprietary tech allows enterprises to delegate most repetitive tasks to Ema, the Universal AI employee. We are founded by ex-Google, Coinbase, Okta executives, and serial entrepreneurs. We're well-funded by the top investors and angels in the world. Ema is based in Silicon Valley with offices in Bangalore. In this role you will drive: Customer Engagement Develop deep relationships with enterprise customers across various industries. Understand customer needs, business goals, and challenges to align solutions effectively. Serve as the trusted advisor and single point of contact for enterprise accounts. Conduct regular business reviews to track KPIs, drive adoption, and showcase value. Customer Onboarding & Product Adoption Manage the onboarding process, ensuring smooth deployment and integration. Train and educate customer teams on product usage, new features, and best practices. Monitor product adoption and proactively address potential challenges. Retention & Growth Identify upselling and cross-selling opportunities to help customers expand their usage. Manage renewals and reduce churn by addressing risks and advocating customer needs internally. Collaborate with the sales team to drive account expansions and referrals. Issue Resolution & Customer Advocacy Partner with technical support to resolve issues quickly and efficiently. Escalate critical customer concerns to relevant internal stakeholders. Act as the voice of the customer, providing product feedback and insights to the product team. Metrics & Reporting Track key metrics such as NPS, customer health scores, and renewal rates. Maintain customer records, activities, and progress in the CRM system. Skills And Qualifications Relevant Experience: 5+ years in Customer Success, preferably in Enterprise SaaS Knowledge of AI: Familiarity with artificial intelligence technologies, concepts, and applications, with the ability to articulate their value proposition to potential customers. Communication Skills: Excellent verbal and written communication skills, with the ability to effectively convey complex information and build rapport with diverse audiences. Strategic Thinking: Strong analytical and problem-solving skills, with the ability to understand customer needs, identify opportunities, and develop tailored solutions to drive sales growth. Negotiation Skills: Demonstrated ability to negotiate and close deals, with a keen understanding of pricing strategies, contract terms, and negotiation tactics. Customer Focus: Customer-centric mindset with a commitment to delivering exceptional service and building long-term relationships with clients. Adaptability: Ability to thrive in a fast-paced startup environment, with the flexibility to adapt to changing priorities, overcome challenges, and seize opportunities for growth. Ema is the right place for you if you have: A hustler's mindset with a strong sense of urgency and a bias for action. You should be a self-starter who thrives in a fast-paced, results-driven environment. Like to own and drive projects with a high bar on quality. We will always love it if you take ownership of a problem and try to solve it without asking for permission. Like to measure the impact of everything that you do and set and achieve aggressive goals Are willing to roll up your sleeves and get things done. We don't have manager roles at Ema - everyone is expected to do the work of an IC as well. To get a better understanding of the culture at Ema, please read our values, operating principles and blogs Benefits Competitive salary and performance-based bonuses. Opportunity to be the founding Customer Success Specialist with one of the industry's leaders in the agentic AI space Ema Unlimited is an equal opportunity employer and is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or genetics.
Who are we Ema is building the next generation AI technology to empower every employee in the enterprise to be their most creative and productive. Our proprietary tech allows enterprises to delegate most repetitive tasks to Ema, the Universal AI employee. We are founded by ex-Google, Coinbase, Okta executives, and serial entrepreneurs. We're well-funded by the top investors and angels in the world. Ema is based in Silicon Valley and Bangalore. This will be a hybrid role where we expect employees to work from office three days a week. Who are you The AI Applications Lead will spearhead Generative AI solution deployments, collaborating with enterprise clients to design, implement, and optimize cutting-edge AI workflows. You Will Architect and deploy Generative AI solutions, including LLM-based workflows and production-grade conversational AI systems. Mentor junior AI engineers, ensuring timely delivery of high-quality implementations. Collaborate with enterprise clients to understand objectives and translate them into actionable AI workflows. Design and integrate complex software systems with APIs, ensuring end-to-end functionality. Oversee cloud deployment on platforms like AWS, GCP, or Azure. Conduct A/B and A/A testing to refine workflows and improve prompt accuracy. Implement monitoring tools for real-time metrics and system reliability. Align AI initiatives with organizational goals and report progress to leadership. Stay updated on the latest trends and innovations in Generative AI to ensure state-of-the-art solutions. Ideally, You'd Have Experience: 5+ years in customer-facing roles, consulting, or solution delivery for enterprise clients. Hands-on experience with LLM-based solutions, including prompt engineering and multi-step workflows. Technical Skills: Proficiency in Python and SQL for AI workflow orchestration and data handling. Expertise in cloud platforms (AWS, GCP, or Azure) and API integration. Preferred Skills: Experience scaling AI workflows in a startup environment. Familiarity with production-grade conversational AI (e.g., chatbots, voicebots). Knowledge of monitoring tools like Grafana or Datadog. Other Requirements: Strong problem-solving and troubleshooting skills, especially in LLM outputs and integrations. Strategic mindset with the ability to align AI efforts with business objectives. Ema Unlimited is an equal opportunity employer and is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or genetics.
Who are we Ema is building the next generation AI technology to empower every employee in the enterprise to be their most creative and productive. Our proprietary tech allows enterprises to delegate most repetitive tasks to Ema, the Universal AI employee. We are founded by ex-Google, Coinbase, Okta executives, and serial entrepreneurs. We're well-funded by the top investors and angels in the world. Ema is based in Silicon Valley and Bangalore. Why does this role exist At Ema, we are not just building an AI product; we are building an AI-native organization from the ground up. Our mission is to serve as a model for the future of work, leveraging artificial intelligence to its fullest. We believe that the most valuable work is creative, strategic, and uniquely human. Everything else must be done by AI. To achieve this vision, we are building an elite team of AI Application Engineers in the CTO's Office to bring this vision to life. This team will envision, design & build Agentic AI tools to fundamentally reshape how Ema operates - setting the bar for the post-AI era. What is the role We are looking for a foundational member for a transformative team aimed at revolutionizing Ema using Agentic AI. This role is about reimagining the future of work and then bringing it to life. You will be a hybrid of product manager, strategic thinker & engineer, with a mandate to identify and solve problem statements with Agentic AI to deliver impact. What you'll do day to day Agentic AI Tool Building: You will serve as the Product Manager, Designer & Developer in building AI-powered tools to streamline workflows for our teams and partners Develop Custom Software: Build AI-powered micro-SaaS tools and intelligent applications to solve specific challenges across Ema Leverage Modern AI Tooling: Utilize the latest generation of AI-native development tools (e.g., Cursor, Lovable etc.) and LLM frameworks to rapidly prototype, build, and deploy valuable solutions. Agentic Automation: Opportunity Discovery: Uncover problem statements for AI-driven automation across our processes and architect AI agents to automate the work Deliver Impact: Leverage cutting-edge agentic workflow platformsincluding our own Ema platform in your journey to deliver value Who We Are Looking For High Agency: You love to operate independently and autonomously to create outsized impact A Builder at Heart: You have a demonstrable passion for creating things, whether it's scripts, full-stack applications, or complex automated workflows. You likely have a portfolio of projects you're proud of. Product Thinker: You love talking to users and understanding their pain-points then designing solutions that suit them A First-Principles Thinker: You don't just solve the problem as it's presented. You dig deep to understand the root cause and envision a completely new, more efficient way of operating. AI-Curious & Rapid Learner: You are fascinated by the latest developments in AI, LLMs, and agentic systems. You are not afraid to pick up new tools and technologies on the fly to find the best solution for the problem at hand. Product-Minded: You have a keen sense for user experience and can build tools that are not just functional but also intuitive and delightful for your internal customers. Bonus Points Experience with no-code/low-code automation platforms (e.g., Zapier, Make, n8n). Familiarity with agentic AI frameworks like LangChain, AutoGen, or CrewAI. Familiarity with AI development tools (Lovable, Cursor, Copilot etc.) Ema Unlimited is an equal opportunity employer and is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or genetics.
Who We Are Ema is building the world's largest agentic AI platform to revolutionize enterprise productivity. Our proprietary technology enables companies to delegate repetitive tasks to Ema, the Universal AI employee, unlocking 10x gains in workforce efficiency. Founded by ex-Google, Coinbase, Flipkart, and Okta executives, we bring deep product and scaling expertise to this mission. Our team includes top engineers from Google, Microsoft Research, Facebook, Square, and Coinbase, and alumni of Stanford, MIT, UC Berkeley, CMU, and IITs. We've raised over $60M from top-tier investors including Accel, Naspers/Prosus, Section32, SCB10X, Sozo Ventures, Hitachi Ventures, and prominent angels like Sheryl Sandberg, Jerry Yang, and Dustin Moskovitz. Ema is headquartered in Silicon Valley with a second hub in Bangalore, India. This is a hybrid role requiring in-office work three days per week. Role Overview As the Revenue Operations Manager, you will play a critical part in scaling and optimizing our revenue engine as we bring cutting-edge generative AI platforms to enterprise customers. Reporting to the Head of Revenue Operations and working closely with the Chief Commercial Officer, you will help ensure a high-quality pipeline across all lead sources, streamline revenue processes, and drive operational excellence to accelerate deal velocity across the funnel. This is a rare opportunity to join an ambitious startup at the Series A stage, build foundational systems from the ground up, and influence go-to-market strategy through data-driven insight and operational rigor. Roles And Responsibilities Pipeline Management & Forecasting: Partner with the CCO to monitor, forecast, and optimize pipeline health across inbound, outbound, partner, and marketing channels. Ensure data accuracy and visibility into key revenue metrics such as coverage ratios, stage conversion rates, and forecast attainment. Build and maintain dashboards and reporting infrastructure to support real-time decision-making. Deal Acceleration & Funnel Optimization: Analyze sales cycle velocity, identify friction points, and develop scalable solutions to improve win rates and reduce time-to-close. Collaborate with GTM teams to standardize processes for lead qualification, opportunity progression, and handoffs between functions. Systems & Tools: Manage and optimize RevOps tech stack including CRM (e.g., Salesforce, HubSpot), sales enablement, and automation tools. Drive system hygiene, process documentation, and training for the commercial team. Cross-functional Collaboration: Work closely with Sales, Marketing, Customer Success, and Product teams to align on goals, lead routing, territory management, and attribution models. Support annual and quarterly planning processes including territory design, quota setting, and performance analysis. Insights & Strategy: Generate actionable insights from revenue data to inform GTM strategy, campaign targeting, and resource allocation. Identify trends and gaps in the funnel and recommend improvements to messaging, tactics, or segmentation. Qualifications 3+ years of experience in Revenue Operations, Sales Operations, or a similar role in a B2B SaaS or tech startup environment. Strong understanding of enterprise sales processes and funnel dynamics. Proficiency in CRM systems (e.g., Salesforce, HubSpot) Demonstrated ability to work cross-functionally and drive alignment among GTM teams. High attention to detail, structured thinking, and a bias for action in ambiguous, fast-paced environments. Preferred Qualifications Experience working in an early-stage (Series A/B) startup environment. Background in selling to enterprise customers or supporting enterprise sales teams. Familiarity with the generative AI space or deep interest in AI/ML technologies. Experience with lead scoring, account-based marketing, or multi-touch attribution. Exposure to forecasting methodologies (e.g., MEDDIC, BANT, or similar frameworks). Ema Unlimited is an equal opportunity employer and is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or genetics.
Who are we Ema is building the next generation AI technology to empower every employee in the enterprise to be their most creative and productive. Our proprietary tech allows enterprises to delegate most repetitive tasks to Ema, the Universal AI employee. We are founded by ex-Google, Coinbase, Okta executives, and serial entrepreneurs. We're well-funded by the top investors and angels in the world. Ema is based in Silicon Valley and Bangalore. Who are you The AI Application Engineer will provide post-deployment support for Ema's AI/Chatbot and Agent Assist solutions. This role focuses on ensuring high performance and continuous optimization of customer workflows while maintaining exceptional customer satisfaction. You Will Roles and Responsibilities Configure and integrate AI/GenAI workflows using platform APIs and customer data. Troubleshoot and resolve production issues related to platform APIs, data integration, and workflow configurations. Design, execute, and analyze A/A experiments to enhance workflow reliability and quality. Monitor workflow performance using observability dashboards and business metrics. Translate customer requirements into effective GenAI automation flows and refine prompts for optimized performance. Develop and automate repeatable steps in CX workflows to enhance efficiency. Maintain high CSAT scores through proactive customer communication and timely updates on workflow performance. Collaborate with cross-functional teams (Customer Success, Product, DevOps) to deliver seamless customer experiences. Ideally, You'd Have Experience: 3+ years in technical support or customer success for SaaS or enterprise software. Experience with AI/Chatbot or Agent Assist solutions is a plus. Technical Skills: Proficiency in troubleshooting production issues and diagnosing ML performance. Familiarity with APIs (JSON, REST, SOAP) and integration with CRMs or ATS tools. Knowledge of support metrics (FRT, AHT, TAT, CSAT) and reporting. Competency in logging, dashboard creation, and alerting tools. Soft Skills: Strong problem-solving abilities in high-pressure situations. Excellent communication skills for diverse stakeholder collaboration. Customer-first approach with a focus on satisfaction and business needs. Ema Unlimited is an equal opportunity employer and is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or genetics.
Location: Bangalore Office Type: Full-time role, 3 days (M/W/F) in office Experience: 5+ years relevant experience About Ema Ema is redefining enterprise automation with a new category: Agentic Business Transformation. Our AI employees don't just assistthey reason, collaborate, and drive outcomes across business functions and systems. Backed by top investors and already working with leading global enterprises, we're building the future of work. We've gone from 0?1 on brand and contentnow we're ready to go from 1?10. That's where you come in. What You'll Own As our Social Media & Community Manager, you'll sit at the intersection of content, brand, community, and experimentation. You'll help shape how the world sees Ema and create an influential community of enterprise leaders rethinking how work gets done with AI. Social Media & Content Creation Scale Ema's LinkedIn from 30K ? 100K+ with bold, creative storytelling + optimal RoAS (return on ad spend) Maintain a consistent 4 week rolling calendar across social media, blogs, newsletter, channels Write or edit 1 blog/week, collaborating with engineers, design, and leadership to ship at scale, faster Work with design to repurpose existing contentwhitepapers, blogs, interviews, videosinto carousels, short videos, blogs, newsletters so to achieve consistency + repetition as a brand Continuously experiment and improve existing channels, and also identify the right new distribution channels and format to scale Ema's social presence (YouTube, Twitter, Instagram) and more Track performance and run smart, creative experiments Community Building Build and manage our community of senior leaders in enterprise AI: Agents of Change by Ema Grow and engage our private, exclusive LinkedIn group to 500+ members in 6 months Deliver high-value content, polls, curated insights, and conduct user research that informs original thought leadership Cultivate relationships with Ema's ICP (enterprise execs, CAIOs, operators) Help convert community into business pipeline (work with Product Marketing & Sales to nurture and convert leads) Accelerate Brand & Category Creation Support the launch of CAIO Academy / AgentSchool as the go-to resource for enterprise AI transformation Help draft newsletters, create content snippets, and manage the ABT microsite Assist with hosting Ema's roundtables, community sessions, hackathons, events Continuously measure and track key success metrics (reach, engagement, pipeline, etc.) What We're Looking For Ideal: 5+ years of relevant experience in B2B Tech social media, community, or marketing roles Past experience in AI strongly preferred You'd Be a Strong Fit If You Have Have writing/editing skills across formats and subject matter (business/tech writing) Know how to turn a blog or video into multiple high-performing social/LinkedIn assets You think in social media super on top of current trends, aware about what's going on in AI/tech, fluent across content formats like carousels, threads, short videos, event clips Know what makes execs and operators in enterprises tickand how to get them to engage Are plugged into AI and enterprise tech conversations Work fast, independently, and thrive in ambiguity Have a portfolio (even if scrappy!) that shows your range and creativity To Apply Share your resume and a portfolio or samples of your work in the application form. Ema Unlimited is an equal opportunity employer and is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or genetics.
About Us: At Ema we are building the world's largest agentic AI platform. We are on a mission to 10x workforce productivity by helping enterprises build and deploy their own AI employees. We are backed by marquee investors (Accel, Prosus, SCB10X, Hitachi Ventures, Sozo Ventures to name a few) and have raised over $60M+ till date. Our founders (Surojit Chatterjee and Souvik Sen) have deep experience in building and scaling products from their stints at Google, Coinbase, Flipkart and Okta. We are seeking a dynamic and driven senior motion designer to join our team and build out our product marketing motion. If you thrive in a fast-paced environment, love building product videos, and creating visually engaging content, we want to hear from you! Key Responsibilities Design and produce engaging motion graphics and animations for product marketing videos. Collaborate with the marketing and design teams to develop storyboards and concepts. Edit video content to create polished and professional final products, including cutting, trimming, and color correction. Ensure videos are optimized for various platforms (e.g., social media, websites). Maintain a consistent visual style and brand voice across all video content. Stay updated with industry trends and best practices to continuously elevate the quality of our video content. Qualifications Proven experience 3+ years as a Motion Designer, preferably in a product-focused environment. Strong portfolio showcasing motion graphics, animations, and video editing skills. Proficiency in software like Adobe After Effects, Premiere Pro, and other relevant video editing tools. Basic understanding of video production processes, including sound design and color grading. Ability to work independently and collaboratively in a fast-paced environment. Strong communication skills and attention to detail. Nice-to-Have Experience creating videos for tech products or SaaS companies. Familiarity with 3D animation tools like Cinema 4D or Blender. Understanding of digital marketing strategies and how video content can drive engagement. Ema is the right place for you if you have: A hustler's mindset with a strong sense of urgency and a bias for action. You should be a self-starter who thrives in a fast-paced, results-driven environment. Like to own and drive projects with a high bar on quality. We will always love it if you take ownership of a problem and try to solve it without asking for permission. Like to measure the impact of everything that you do and set and achieve aggressive goals Are willing to roll up your sleeves and get things done. We don't have manager roles at Ema - everyone is expected to do the work of an IC as well. To get a better understanding of the culture at Ema, please read our values, operating principles and blogs Benefits Competitive salary and performance-based bonuses. Opportunity to be the principal motion designer and creative head and build the product marketing function for one of the industry's leaders in the Agentic AI space Chance to learn from seasoned industry executives: Surojit Chatterjee, Souvik Sen, Swati Trehan, Vedant Sharma, Abhiraj Hinge Ema Unlimited is an equal opportunity employer and is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or genetics. How to Apply: Interested candidates should send their resume to [HIDDEN TEXT].
Who We Are Ema is building the world’s largest agentic AI platform to revolutionize enterprise productivity. Our proprietary technology enables companies to delegate repetitive tasks to Ema, the Universal AI employee, unlocking 10x gains in workforce efficiency. Founded by ex-Google, Coinbase, Flipkart, and Okta executives, we bring deep product and scaling expertise to this mission. Our team includes top engineers from Google, Microsoft Research, Facebook, Square, and Coinbase, and alumni of Stanford, MIT, UC Berkeley, CMU, and IITs. We’ve raised over $60M from top-tier investors including Accel, Naspers/Prosus, Section32, SCB10X, Sozo Ventures, Hitachi Ventures, and prominent angels like Sheryl Sandberg, Jerry Yang, and Dustin Moskovitz. Ema is headquartered in Silicon Valley with a second hub in Bangalore, India. This is a hybrid role requiring in-office work three days per week. Role Overview We are seeking a seasoned AI Strategist to lead strategic enterprise accounts with a presence in India and play a pivotal role in shaping high-impact AI engagements. This role will work closely with our Executive Leadership Team, providing leverage on our most important deals and helping drive transformative AI adoption across major enterprises. The ideal candidate has previously served as a Senior Engagement Manager (or equivalent) at a top-tier consulting firm such as McKinsey, BCG, Bain, or comparable management consulting firms, and is familiar with complex enterprise sales motions. You must be comfortable engaging at C-level, shaping AI strategy for customers, and partnering cross-functionally to orchestrate successful outcomes. Key Responsibilities Strategic Account Leadership Own and drive AI strategy for high-value enterprise accounts with significant presence in India. Partner with executive sponsors, customer success, solution engineering, and product to deliver winning AI solutions. Act as the strategic advisor to client leadership, helping define AI transformation roadmaps and business cases. Deal Strategy & Executive Leverage Work closely with the CEO, CRO, and broader leadership team to influence deal strategy and positioning on the most strategic opportunities globally with Indian touchpoints. Bring consulting-grade thinking to structure engagements, solution narratives, and commercial approaches. Shape proposals, POVs, and strategic narratives to accelerate deal cycles. Client Advisory & Relationship Management Serve as a trusted advisor to senior stakeholders (CIO, CDO, CDO, CXO) on AI-driven business transformation. Navigate complex organizational structures and drive stakeholder alignment at executive and working levels. Lead strategic workshops, discovery sessions, and executive briefings. Cross-Functional Collaboration Collaborate with product, engineering, GTM, and delivery teams to align AI solutions with customer objectives. Provide market insights and customer feedback to inform product roadmap and GTM strategy. Mentor internal teams on consultative selling, strategic storytelling, and engagement design. What You Bring Requirement Experience: 7–12 years+ overall, including time as a Senior Engagement Manager / Project Leader at McKinsey, BCG, Bain, or similar.BackgroundStrong experience in consulting-led enterprise strategy and transformation engagements.Sales Motion ExposureFamiliarity with enterprise SaaS or AI/technology sales cycles is essential. AI & Digital Fluency: Deep understanding of AI/ML applications in enterprise workflows (LLMs a plus). Stakeholder Management: Proven track record advising C-suite clients and managing executive relationships. Strategic Thinking: Ability to design business cases, assess ROI, and translate strategy into actionable execution. Communication:Exceptional storytelling, structured problem-solving, and presentation skills.CollaborationExperience working with cross-functional leadership teams in high-velocity environments. Nice to Have Prior exposure to AI, Generative AI platforms, or data transformation initiatives. Experience working with high-growth startups or global SaaS companies. MBA from a top-tier institution.
Who We Are Ema is building the next generation of AI solutions to transform enterprise productivity by automating document-intensive workflows across industries. Whether it's drafting custom documents, automating search and extraction, or enabling reasoning over complex document workflows (such as RFPs, prospectuses, or auditing processes), our AI-powered solutions are redefining how businesses approach repetitive tasks. Founded by seasoned leaders from Google, Coinbase, and Okta, Ema is a stealth-mode startup, backed by top-tier investors and based in Silicon Valley and Bangalore. Role Overview & Key Responsibilities This is a high-leverage leadership role that spans architecture, execution, and org-building, and will shape the direction of our search platform for years to come. We are seeking a Head of Search ? engineering leader to architect, scale, and own the core systems that power Ema's Search platform. This role is especially critical to building and scaling: Own the technical roadmap for Search at Ema ? this includes Core Search Platform Integrations internally with other application teams Integrations with partner teams Open API specs to bring in the data into Ema Set the roadmap for our Data Ingestion Platform which enables Ema to securely ingest, transform, and index data from documents, spreadsheets, emails, and SaaS systems. Our Application Integration Platform which connects Ema to hundreds of third-party APIs, allowing our agents to act across CRMs, ITSMs, HRIS platforms, and more. Design and scale our Search Platform, enabling structured and unstructured data to flow seamlessly into Ema for search, reasoning, and generation. Own the architecture and implementation of Ema's Search Index. Drive and collaborate with the LLMOps infrastructure: influence on how 1000s of transforms can be developed by external folks as well. Ensure platform support for diverse data formats (PDFs, spreadsheets, databases, charts, etc.) using PostgreSQL, Elasticsearch, and other relevant tools. Required Skills & Qualifications Bachelor's or Master's degree in Computer Science, Engineering, or related field. 12+ years of experience in backend systems, lucene, elastic search, vector datastores, infrastructure and scale. Knowledge of indexing strategies, inverted indexes, sharding/replication, and managing large document corpora. Expertise in ranking algorithms (BM25, vector-based, hybrid). Familiarity with relevance tuning, query understanding, and search result evaluation. Proficiency with metrics (precision, recall, NDCG, MRR, etc.). Proven experience in building the search infrastructure and scaling real-time systems on the search engine. Deep understanding of knowledge search Deep expertise in cloud-native architecture, containerized services, and microservice orchestration (Docker, Kubernetes). Solid understanding of LLM-based pipelines, knowledge retrieval, and secure document processing. Strong experience with data systems like PostgreSQL, Elasticsearch, and Redis. Why Join Ema Work at the forefront of agentic AI systemsdriving real enterprise transformation. Own mission-critical platforms that make or break Ema's capabilities. Join an elite team of engineers, product thinkers, and AI researchers who value deep execution. Help define the architectural, cultural, and operational DNA of a company set to define a new category. Ema's Culture & Values High Bar on Quality We value excellence and expect world-class execution. Ownership & Accountability We take full responsibility for our work and outcomes. Impact-Driven Approach We set ambitious goals and measure success through real-world impact. Team Collaboration & Growth We believe in continuous learning, knowledge sharing, and supporting each other. No Hierarchy, Just Execution Everyone is an individual contributor, focused on delivering results. Join Ema and lead a team committed to delivering powerful, hands-on AI solutions that transform enterprise workflows.