Posted:2 weeks ago|
Platform:
Work from Office
Full Time
IDfy is an Integrated Identity Platform offering products and solutions for KYC, KYB, Background Verifications, Risk Assessment, and Digital Onboarding. We establish trust while delivering a frictionless experience for you, your employees, customers and partners.
Only IDfy combines enterprise-grade technology with business understanding and has the widest breadth of offerings in the industry. With more than 12+ years of experience and 2 million verifications per day, we are pioneers in this industry.
Our clients include HDFC Bank, Induslnd Bank, Zomato, Amazon, PhonePe, Paytm, HUL and many others.
We have successfully raised $27M from Elev8 Venture Partners, KB Investments & Tenacity Ventures!
3 - 5 years
Any graduation
Defining monitoring events for IDfys services and setting up the corresponding alerts
Responding to alerts, with triaging, investigating and resolving resolution of issues
Learning about various IDfy applications and understanding the events emitted
Creating analytical dashboards for service performance and usage monitoring
Responding to incidents and customer tickets in a timely manner Occasionally running service recovery scripts
Helping improve the IDfy Platform by providing insights based on investigations and analysis root cause analysis
grafana , SQL , Alerts , monitoring , DevOps , ElasticSearch
Graduate with a minimum of 3-5 years of technical product support experience with following skills:
Clear logical thinking and good communication skills. We believe in individuals who are high on ownership and like to operate with minimum management
An ability to "understand" data and analyze logs to help investigate production issues and incidents
Hands On experience of Cloud Platforms (GCP/AWS)
Hands On experience of logs monitoring tool (Kibana, Stackdriver,
CloudWatch)
Experience creating Dashboards & Alerts with tools like Metabase, Grafana, Prometheus
Experience in writing SQL is plus
Knowledge of Scripting language like Elixir/Python is a plus
Idfy
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