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Senior Service Partner

3 - 5 years

2 - 3 Lacs

Posted:16 hours ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

About us: Subko is committed to an ideal: to help reimagine, re-design. and re-invent an unlikely origin- the Indian Subcontinent--as a legitimate contributor to the global specialty coffee, craft baking and pod-to-bar chocolate making movements. Only raw materials enter Subkos facilities: all of the coffee, bakehouse and cacao products are crafted from scratch, in house. From crop to cup, pod to bar, and farm to table. We aim to provide a detailed, high quality coffee, bake and chocolate experience to all our guests. Roles & Responsibilities: Staffing: Responsible for managing Service Partner Reporting & Sales Responsible for operating POS system Responsible for completing all settlements of currency including cash, cards and UPI Escalate any challenges on maintenance, and operational challenges to Store Lead Submit daily cash deposits to banking officials Achieve Monthly Targets of sales as prescribed by Manager Maintenance and upkeep: Report any requirements of Maintenance and upkeep to Asst Store Lead Marketing: Engage frequently with guests to gather feedback on products, systems and any challenges faced in the outlet Service: Responsible for executing service in a timely manner to all guests Responsible for communication with guests Be a subject matter expert on training under all 4 verticals including coffee, bakehouse and kitchen, cacao and service etiquette Skills Required: 1. Strong Communication skills Should be able to communicate well in English 2. Looks for work to do 3. Can work well in a team 4. Hunger to learn about food and beverages 5. Open to be multi skilled 6. Highly attentive at all times

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