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Job Description: Senior Salesforce Administrator Position: Senior Salesforce Administrator Role Overview As a Senior Salesforce Administrator, you will play a pivotal role in maintaining and enhancing the Salesforce platform, ensuring its scalability and usability for all stakeholders. Your responsibilities will include managing user accounts, system configurations, and integrated applications while driving platform improvements and user adoption. This position demands an individual with extensive Salesforce expertise, proactive problem- solving skills, and a commitment to delivering exceptional user experiences. Key Responsibilities Manage all aspects of user and license administration, including onboarding, deactivation, and permissions management. Implement Salesforce configurations such as Flows, assignment rules, approval processes, and dashboards. Perform data management tasks to ensure high-quality data and implement automated rules where necessary. Conduct proactive system maintenance, including security reviews, updates, and health checks. Monitor user adoption, provide training, and address support tickets. Create and manage platform roadmaps, liaise with stakeholders, and communicate platform changes effectively. Oversee sandbox management and DevOps/release processes. Collaborate with third-party vendors and manage integrated applications like HubSpot, DocuSign, and LinkedIn integrations. Required Qualifications 8+ years of hands-on Salesforce Administration experience. Salesforce Administrator certification (Advanced certifications like Platform App Builder preferred). Strong knowledge of Salesforce products, such as Sales Cloud, with expertise in designing scalable, best-practice solutions. Proficient in change management and governance, with experience translating business requirements into technical solutions. Excellent communication skills, with the ability to engage stakeholders at all levels. Desired Skills And Attributes Familiarity with basic triggers and Apex code. Active participation in the Salesforce community and commitment to ongoing professional development. Exceptional relationship-building abilities and proactive problem-solving skills. Show more Show less
