Senior Quality Analyst

Job Description Key Responsibilities Plan, execute, and oversee comprehensive quality assurance testing and inspection of products or services. Investigate any reported product quality issues and ensure prompt resolution in line with company policy and regulatory requirements. Develop or improve processes for capturing, investigating and documenting product complaints. Implement risk management procedures, track issues, and report findings to management and product development teams. Provide necessary training and support to quality assurance team members, covering internal systems, policies, procedures, and core quality assurance processes. Promote judicious use of natural resources. Adhere to the organisation's environment, health, and safety policies, objectives, and guidelines. Execute special assignments/projects assigned by reporting manager. Additional Responsibilities Special projects managed by the incumbent to be taken from the reporting manager. Education Bachelor’s or master’s degree in computer science, or a Master of Computer Applications (MCA), or a related discipline. Experience 10+ years of proven work experience in a similar quality assurance role, preferably within high-performance web applications development. Show more Show less