Senior Product Manager

8 - 10 years

25 - 30 Lacs

Posted:1 hour ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

  • Product Strategy & Vision: Develop and communicate a compelling product vision and strategy for Sprinklrs CCaaS offerings, aligned with the companys overall goals and market needs.
  • Market Analysis: Conduct thorough market research and competitive analysisto identify trends, opportunities, and threats in the CCaaS landscape.
  • Roadmap Development: Create and maintain a comprehensive productroadmap, prioritizing features and enhancements based on market demand and strategic objectives.
  • Stakeholder Collaboration: Collaborate closely with engineering,sales, marketing, and customer success teams to ensure alignment on product development and go-to-market strategies.
  • Customer Engagement: Engage with customersto gather feedback, understand their needs, and ensure our products deliver exceptional value and user experiences.
  • Innovation & Improvement: Drive continuous product innovation and improvement to maintain a competitive edge and address evolving customer requirements.
  • Team Leadership: Lead, mentor, and inspire a team of product managers, fostering a culture of collaboration, excellence, and professional growth.
  • Performance Metrics: Define and track key performance indicators(KPIs) to measure product success and inform strategic decision-making.
  • Budget Management: Manage the product budget effectively, ensuring efficient allocation of resources and achievement of financial targets
What Makes You Qualified
Education: Bachelors degree in business, Engineering, Computer Science, or a related field; MBA or advanced degree preferred.
Experience: Minimum of 8 years of experience in product management OR management consulting focusing on Tech industry and strategy, with at least 5 yearsin a leadership role within the CCaaS or related industry.
Leadership Skills: Proven track record of leading and developing high-performing product teams.
Strategic Thinking: Ability to think strategically and translate market insightsinto actionable product strategies.
Communication Skills: Excellent verbal andwritten communication skills, with the ability to effectively present to executive leadership and external stakeholders.
Customer-Centric: Passion for understanding and solving customer problems,with a focus on delivering exceptional user experiences.
Analytical Skills: Strong analytical and problem-solving skills, with a data-driven approach to decision-making. Agile Methodology: Experience with Agile/Scrum development methodologies. Collaboration: Ability to work effectively in a cross-functional team environment and manage multiple stakeholders.

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Sprinklr logo
Sprinklr

Software Development

New York NY

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