Senior Operations Manager

Role Overview: As the Senior Operations Manager based in Kalyan, Mumbai, India, within the Furniture / D2C / Manufacturing industry, you will oversee end-to-end backend operations, including supply chain, production, logistics, warehousing, and post-sales service. Reporting directly to the founders, your role is pivotal in ensuring efficient scaling of operations. Key Responsibilities: - Manage procurement, vendor relationships, and production processes. - Coordinate logistics, monitor inventory levels, and optimize warehousing operations. - Drive quality control initiatives, oversee dispatch activities, and manage customer support operations. - Establish standard operating procedures (SOPs), build and lead operational teams, and develop operational dashboards for enhanced efficiency. Qualification Required: - 8-12 years of experience in operations and supply chain management, preferably in the D2C or furniture industry. - Strong skills in vendor management and cost control, proficiency in Excel, ERP systems, and operational tools. - Mandatory engineering degree, MBA considered advantageous. Joining our team offers you a high-impact role in a rapidly growing brand, with the opportunity for performance-based incentives. This full-time, permanent position requires day shift hours at an in-person work location.,