Company Description Annova specializes in comprehensive HCC coding solutions, including retrospective, concurrent, and prospective record reviews. We provide end-to-end support for concurrent and prospective engagements, spanning pre- and post-encounter coding support, Clinical Documentation Improvement (CDI), provider education, and assistance in closing care and quality gaps. Our integrated approach ensures that risk-adjustable conditions are accurately documented and properly reflected in claims. This contributes to optimized risk scores and improved healthcare outcomes. Role Description This is a full-time, on-site role for an International Voice Process Executive located in Indore. The International Voice Process Executive will be responsible for handling customer inquiries and issues through phone calls, providing excellent customer support and service. Day-to-day tasks include addressing customer queries, resolving complaints, ensuring customer satisfaction, and maintaining detailed records of customer interactions. Qualifications Strong Customer Support, Customer Service, and Customer Satisfaction skills Excellent Communication skills Analytical Skills to resolve issues efficiently Ability to work on-site in Indore Previous experience in a similar role is a plus This job is based out of Indore. Interested candidates can walk in at the following address and time: Annova Solutions, Metro Tower, Vijay Nagar, Indore 12:00 PM – 6:00 PM
Position Summary: We are seeking a detail-oriented HRIS Systems Analyst to support the administration, configuration, and data integrity of our Rippling platform. This role will be instrumental in stabilizing system operations, cleaning legacy data, and ensuring accurate reporting across HR functions. Experience with HRIS implementations is essential , as we are currently in the midst of a complex rollout requiring hands-on configuration and troubleshooting expertise. Key Responsibilities: Administer and maintain Rippling modules including HR, Time & Attendance, and Payroll Data Audit payroll data for consistency with HRIS databases (no payroll processing required) Perform data audits and cleansing to resolve legacy inconsistencies and ensure system accuracy Configure workflows, permissions, and automation rules to align with business processes Collaborate with HR, IT, and Finance to troubleshoot integration issues and optimize data flows Document system configurations, updates, and change management procedures Support reporting needs by validating data sources and building dashboards or exports Liaise with Rippling support and implementation teams to escalate and resolve platform issues. Support the current implementation effort , including testing, configuration validation, and issue resolution Qualifications: 1+ years of experience in HRIS system administration, preferably with Rippling or similar platforms (UKG, Oracle, or other more advanced systems) Proven experience supporting or leading HRIS implementations Strong background in data management, system configuration, and process documentation Proficiency in Excel, data analysis tools, and workflow automation Excellent attention to detail and problem-solving skills
Position Summary: We are seeking a detail-oriented HRIS Systems Analyst to support the administration, configuration, and data integrity of our Rippling platform. This role will be instrumental in stabilizing system operations, cleaning legacy data, and ensuring accurate reporting across HR functions. Experience with HRIS implementations is essential , as we are currently in the midst of a complex rollout requiring hands-on configuration and troubleshooting expertise. Key Responsibilities: Administer and maintain Rippling modules including HR, Time & Attendance, and Payroll Data Audit payroll data for consistency with HRIS databases (no payroll processing required) Perform data audits and cleansing to resolve legacy inconsistencies and ensure system accuracy Configure workflows, permissions, and automation rules to align with business processes Collaborate with HR, IT, and Finance to troubleshoot integration issues and optimize data flows Document system configurations, updates, and change management procedures Support reporting needs by validating data sources and building dashboards or exports Liaise with Rippling support and implementation teams to escalate and resolve platform issues Support the current implementation effort , including testing, configuration validation, and issue resolution Qualifications: 1+ years of experience in HRIS system administration, preferably with Rippling or similar platforms (UKG, Oracle, or other more advanced systems) Proven experience supporting or leading HRIS implementations Strong background in data management, system configuration, and process documentation Proficiency in Excel, data analysis tools, and workflow automation Excellent attention to detail and problem-solving skills
Position Summary: We are seeking a detail-oriented HRIS Systems Analyst to support the administration, configuration, and data integrity of our Rippling platform. This role will be instrumental in stabilizing system operations, cleaning legacy data, and ensuring accurate reporting across HR functions. Experience with HRIS implementations is essential , as we are currently in the midst of a complex rollout requiring hands-on configuration and troubleshooting expertise. Key Responsibilities: Administer and maintain Rippling modules including HR, Time & Attendance, and Payroll Data Audit payroll data for consistency with HRIS databases (no payroll processing required) Perform data audits and cleansing to resolve legacy inconsistencies and ensure system accuracy Configure workflows, permissions, and automation rules to align with business processes Collaborate with HR, IT, and Finance to troubleshoot integration issues and optimize data flows Document system configurations, updates, and change management procedures Support reporting needs by validating data sources and building dashboards or exports Liaise with Rippling support and implementation teams to escalate and resolve platform issues Support the current implementation effort , including testing, configuration validation, and issue resolution Qualifications: 1+ years of experience in HRIS system administration, preferably with Rippling or similar platforms (UKG, Oracle, or other more advanced systems) Proven experience supporting or leading HRIS implementations Strong background in data management, system configuration, and process documentation Proficiency in Excel, data analysis tools, and workflow automation Excellent attention to detail and problem-solving skills
As a detail-oriented HRIS Systems Analyst, your primary responsibility will be to support the administration, configuration, and data integrity of our Rippling platform. You will play a vital role in stabilizing system operations, cleaning legacy data, and ensuring accurate reporting across HR functions. Your experience with HRIS implementations will be essential as we are currently in the midst of a complex rollout that demands hands-on configuration and troubleshooting expertise. Your key responsibilities will include performing data audits and cleansing to resolve legacy inconsistencies, configuring workflows, permissions, and automation rules to align with business processes, collaborating with HR, IT, and Finance to troubleshoot integration issues, and optimizing data flows. Additionally, you will be expected to document system configurations, updates, and change management procedures, support reporting needs by validating data sources, and building dashboards or exports. You will liaise with Rippling support and implementation teams to escalate and resolve platform issues and provide support for the current implementation effort, including testing, configuration validation, and issue resolution. To excel in this role, you should have at least 1+ years of experience in HRIS system administration, preferably with Rippling or similar platforms such as UKG, Oracle, or other advanced systems. You must have proven experience in supporting or leading HRIS implementations, a strong background in data management, system configuration, and process documentation. Proficiency in Excel, data analysis tools, and workflow automation is essential, along with excellent attention to detail and problem-solving skills.,
Company Overview: Annova helps Health Plans and Providers boost Risk Adjustment performance with expert coding across Medicare (Parts C & D), ACA, and Medicaid. From retrospective to prospective reviews, we ensure coding accuracy, RADV audit compliance, and revenue integrity. As your trusted ally, Annova drives financial outcomes, strengthens regulatory readiness, and supports long-term growth. We are a 700+ member team with offices in Indore, Chennai, and Colorado, US - combining deep healthcare expertise with cutting-edge technology. Role Overview: We’re looking for a proactive and detail-oriented Marketing Intern to join the Annova Solutions team. In this role, you’ll work across content, research, digital campaigns, and internal systems. From creating US healthcare-focused content and managing our LinkedIn presence to supporting email campaigns and organizing our Notion content workspace - you’ll play a key role in day-to-day marketing execution. This internship offers hands-on experience across strategy, content, and performance marketing in a fast-paced, B2B healthcare environment. Key Responsibilities: Content Creation: Write and edit content tailored to the US healthcare market, including blogs, social posts, emailers, and landing pages. Research & Analytics: Conduct research on competitors, market shifts, health plan trends, and marketing best practices. Summarize findings into actionable insights/PPTs for the team. Social Media Management: Help schedule and publish content on platforms like LinkedIn. Monitor engagement, research trends, and support community-building strategies. Email Marketing: Support the execution of outbound campaigns through email platforms (e.g., Zoho Campaigns), including audience segmentation, content creation, and performance tracking. Performance Marketing: Assist in campaign planning and reporting across Google Ads, LinkedIn Ads, and other digital platforms. Notion Workspace Management: Take ownership of Annova’s content workspace on Notion, ensuring structured organization of collateral and easy team-wide access. Cross-functional Collaboration: Coordinate with design, operations, and sales teams to support integrated marketing initiatives. Qualifications: Strong organizational and analytical skills. Excellent written and verbal communication skills. Proficiency in MS Office (Word, Excel, PowerPoint). Ability to work independently and collaboratively in a team environment. Willingness to develop understanding of Zoho Campaigns, Notion, Google AdWords, Email marketing and content marketing. Benefits: Internship certificate. LOR (Depending on performance) Competitive stipend based on your qualifications and experience. Gain hands-on experience in digital marketing and work on high-impact projects. Connections with industry professionals and expand your professional network
Process/Senior Process Executive- International Voice Process About Annova: Annova Solutions partners with companies around the world to strengthen their AI and Machine Learning programs by creating dedicated teams in areas of Machine Learning Services, Medical Coding and Business Services for clients in Healthcare and Financial Services Industries. Annova Solutions has established a name for itself in the industry with an enviable reputation of being best-in-class: exceptional quality (delivering an accuracy of 99.9 percent for 50 million+ objects) and exceedingly high customer satisfaction (100% client retention rate till date). The company has extensive experience in the field of data annotation & labelling spanning varied data types such as image, audio, video and text. The company has been registering a robust growth of 50 percent YOY since inception. CEO Vision: “Annova Solutions has a laser sharp focus on creating unparalleled value for its clients in US, UK and Australia by linking operational metrics to client’s success. Our clients trust us because we deliver a world class experience by combining great talent, operational rigor and digital transformation.” Responsibilities: Call US Record keeping offices of Providers and other businesses for facilitation of record retrieval Conduct Research on accuracy and sufficiency of information for target offices Create accurate, professional notes about the progress of the case Interact with other stakeholders in the ecosystem to derive/share information about cases 5. Look for process improvement opportunities while performing the role and contribute in improving the process on a continuous basis Successful Candidate must have: Strong work ethics, discipline and attention to details. Strong spoken and written communication skills Ability to work in US shifts US Healthcare voice background is a definite advantage, but not a must have Track record of and willingness to work in a role for at least 18 months
Position Summary: We are seeking a detail-oriented HRIS Systems Analyst to support the administration, configuration, and data integrity of our Rippling platform. This role will be instrumental in stabilizing system operations, cleaning legacy data, and ensuring accurate reporting across HR functions. Experience with HRIS implementations is essential , as we are currently in the midst of a complex rollout requiring hands-on configuration and troubleshooting expertise. Key Responsibilities: Administer and maintain Rippling modules including HR, Time & Attendance, and Payroll Data Audit payroll data for consistency with HRIS databases (no payroll processing required) Perform data audits and cleansing to resolve legacy inconsistencies and ensure system accuracy Configure workflows, permissions, and automation rules to align with business processes Collaborate with HR, IT, and Finance to troubleshoot integration issues and optimize data flows Document system configurations, updates, and change management procedures Support reporting needs by validating data sources and building dashboards or exports Liaise with Rippling support and implementation teams to escalate and resolve platform issues. Support the current implementation effort, including testing, configuration validation, and issue resolution Qualifications: 1+ years of experience in HRIS system administration, preferably with Rippling or similar platforms (UKG, Oracle, or other more advanced systems) Proven experience supporting or leading HRIS implementations Strong background in data management, system configuration, and process documentation Proficiency in Excel, data analysis tools, and workflow automation Excellent attention to detail and problem-solving skills
Responsibilities: - 1. Manage Clients SLAs around productivity, quality, and turnaround time by reviewing daily reports, call barging and note reviews 2. Ensure attendance, shift adherence and daily productivity 3. Become the process expert and resolve complex scenarios and doubts 4. Interact with US clients on daily progress, escalations, exceptions scenarios 5. Proactively look for process improvement opportunities and come up with short term and medium-term solutions Successful candidate must have: - 1. Strong work ethic, discipline, and attention to details. 2. Strong spoken and written communication skills 3. Ability to work in US shifts 4. US Healthcare voice background is a definite advantage, but not a must have 5. Ability to read data trends, use the right data while presenting the idea and challenge quo
As a Client Service Manager, your role will involve: - Managing Clients SLAs around productivity, quality, and turnaround time by reviewing daily reports, call barging, and note reviews - Ensuring attendance, shift adherence, and daily productivity - Becoming the process expert and resolving complex scenarios and doubts - Interacting with US clients on daily progress, escalations, and exceptions scenarios - Proactively looking for process improvement opportunities and proposing short term and medium-term solutions To be successful in this role, you must have: - Strong work ethic, discipline, and attention to details - Strong spoken and written communication skills - Ability to work in US shifts - US Healthcare voice background is a definite advantage, but not a must-have - Ability to read data trends, use the right data while presenting the idea, and challenge the status quo,
Responsibility:- 1. Manage Clients SLAs around productivity, quality, and turnaround time by reviewing daily reports, call barging and note reviews 2. Ensure attendance, shift adherence and daily productivity 3. Become the process expert and resolve complex scenarios and doubts 4. Interact with US clients on daily progress, escalations, exceptions scenarios 5. Proactively look for process improvement opportunities and come up with short term and medium-term solutions Successful candidate must have: - 1. Strong work ethic, discipline, and attention to details. 2. Strong spoken and written communication skills 3. Ability to work in US shifts 4. US Healthcare voice background is a definite advantage, but not a must have 5. Ability to read data trends, use the right data while presenting the idea and challenge quo .
As a Client SLA Manager, your role will involve managing clients" SLAs around productivity, quality, and turnaround time. This includes reviewing daily reports, call barging, and note reviews to ensure adherence to SLAs. You will also be responsible for ensuring attendance, shift adherence, and daily productivity of the team. Your key responsibilities will include: - Becoming the process expert and resolving complex scenarios and doubts - Interacting with US clients on daily progress, escalations, and exception scenarios - Proactively identifying process improvement opportunities and devising short-term and medium-term solutions To be successful in this role, you must possess: - Strong work ethic, discipline, and attention to details - Strong spoken and written communication skills - Ability to work in US shifts - US Healthcare voice background is an advantage, although not mandatory - Ability to read data trends, utilize the right data for presenting ideas, and challenge the status quo If you are looking for a challenging role where you can contribute to process improvements and client satisfaction, this position may be the right fit for you.,
About Annova: Annova Solutions partners with companies around the world to strengthen their AI and Machine Learning programs by creating dedicated teams in areas of Machine Learning Services, Medical Coding and Business Services for clients in Healthcare and Financial Services Industries. Annova Solutions has established a name for itself in the industry with an enviable reputation of being best-in-class: exceptional quality (delivering an accuracy of 99.9 percent for 50 million+ objects) and exceedingly high customer satisfaction (100% client retention rate till date). The company has extensive experience in the field of data annotation & labelling spanning varied data types such as image, audio, video and text. The company has been registering a robust growth of 50 percent YOY since inception. CEO Vision: “Annova Solutions has a laser sharp focus on creating unparalleled value for its clients in US, UK and Australia by linking operational metrics to client’s success. Our clients trust us because we deliver a world class experience by combining great talent, operational rigor and digital transformation.” Responsibilities: 1.Call US Record keeping offices of Providers and other businesses for facilitation of record retrieval 2.Conduct Research on accuracy and sufficiency of information for target offices 3.Create accurate, professional notes about the progress of the case 4.Interact with other stakeholders in the ecosystem to derive/share information about cases 5. Look for process improvement opportunities while performing the role and contribute in improving the process on a continuous basis Successful Candidate must have: 1.Strong work ethics, discipline and attention to details. 2.Strong spoken and written communication skills 3.Ability to work in US shifts 4.US Healthcare voice background is a definite advantage, but not a must have 5.Track record of and willingness to work in a role for at least 18 months Walk-In Interviews Time: 12pm to 6pm Salary Up to 30k (Depends on experience) Shift timing: Night Shift Working hours: 9 hours Working Address: 201-204, 2nd Floor, South East Block, New IT Park Building Electronic Complex, Pardeshipura, Indore, Madhya Pradesh – 452003 Interview Address: Metro Tower, 701, 7th floor, Block A, Vijay Nagar, Indore, Madhya Pradesh – 452010
Process/Senior Process Executive- International Voice Process About Annova: Annova Solutions partners with companies around the world to strengthen their AI and Machine Learning programs by creating dedicated teams in areas of Machine Learning Services, Medical Coding and Business Services for clients in Healthcare and Financial Services Industries. Annova Solutions has established a name for itself in the industry with an enviable reputation of being best-in-class: exceptional quality (delivering an accuracy of 99.9 percent for 50 million+ objects) and exceedingly high customer satisfaction (100% client retention rate till date). The company has extensive experience in the field of data annotation & labelling spanning varied data types such as image, audio, video and text. The company has been registering a robust growth of 50 percent YOY since inception. CEO Vision: “Annova Solutions has a laser sharp focus on creating unparalleled value for its clients in US, UK and Australia by linking operational metrics to client’s success. Our clients trust us because we deliver a world class experience by combining great talent, operational rigor and digital transformation.” Responsibilities: Call US Record keeping offices of Providers and other businesses for facilitation of record retrieval Conduct Research on accuracy and sufficiency of information for target offices Create accurate, professional notes about the progress of the case Interact with other stakeholders in the ecosystem to derive/share information about cases 5. Look for process improvement opportunities while performing the role and contribute in improving the process on a continuous basis Successful Candidate must have: Strong work ethics, discipline and attention to details. Strong spoken and written communication skills Ability to work in US shifts US Healthcare voice background is a definite advantage, but not a must have Track record of and willingness to work in a role for at least 18 months
Position : Marketing Intern Location : Remote Work Duration : 3 months Stipend : Competitive stipend based on qualifications and experience Company Overview : Annova helps Health Plans and Providers boost Risk Adjustment performance with expert coding across Medicare (Parts C & D), ACA, and Medicaid. From retrospective to prospective reviews, we ensure coding accuracy, RADV audit compliance, and revenue integrity. As your trusted ally, Annova drives financial outcomes, strengthens regulatory readiness, and supports long-term growth. We are a 700+ member team with offices in Indore , Chennai , and Colorado, US - combining deep healthcare expertise with cutting-edge technology. Role Overview : We’re looking for a proactive and detail-oriented Marketing Intern to join the Annova Solutions team. In this role, you’ll work across content, research, digital campaigns, and internal systems. From creating US healthcare-focused content and managing our LinkedIn presence to supporting email campaigns and organizing our Notion content workspace - you’ll play a key role in day-to-day marketing execution. This internship offers hands-on experience across strategy, content, and performance marketing in a fast-paced, B2B healthcare environment. Key Responsibilities : Content Creation: Write and edit content tailored to the US healthcare market, including blogs, social posts, emailers, and landing pages. Research & Analytics: Conduct research on competitors, market shifts, health plan trends, and marketing best practices. Summarize findings into actionable insights/PPTs for the team. Social Media Management: Help schedule and publish content on platforms like LinkedIn. Monitor engagement, research trends, and support community-building strategies. Email Marketing: Support the execution of outbound campaigns through email platforms (e.g., Zoho Campaigns), including audience segmentation, content creation, and performance tracking. Performance Marketing: Assist in campaign planning and reporting across Google Ads, LinkedIn Ads, and other digital platforms. Notion Workspace Management: Take ownership of Annova’s content workspace on Notion, ensuring structured organization of collateral and easy team-wide access. Cross-functional Collaboration: Coordinate with design, operations, and sales teams to support integrated marketing initiatives. Qualifications : Strong organizational and analytical skills. Excellent written and verbal communication skills. Proficiency in MS Office (Word, Excel, PowerPoint). Ability to work independently and collaboratively in a team environment. Willingness to develop understanding of Zoho Campaigns, Notion, Google AdWords, Email marketing and content marketing. Benefits: Internship certificate. LOR (Depending on performance) Gain hands-on experience in digital marketing and work on high-impact projects. Connections with industry professionals and expand your professional network.