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R1 RCM
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Senior Operations Manager

Senior Operations Manager

R1 RCM

12 - 16 years

40 - 50 Lacs

hyderabad

Posted:2 days ago| Platform:

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Skills Required

automation operations manager project management healthcare workflow wellness ms office us healthcare operations analytics

Work Mode

Work from Office

Job Type

Full Time

Job Description

Who we are:
R1 is a leading provider of technology-driven solutions, dedicated to helping hospitals and health systems optimize their financial systems and enhance patient experiences. We stand out by integrating the expertise of a global workforce of revenue cycle professionals with the industrys most advanced technologies, including sophisticated analytics, AI, intelligent automation, and workflow orchestration.

R1 India is proud to be recognized among the Top 20 of Indias Best Companies to Work For 2025 by the Great Place To Work Institute, marking our third consecutive year of climbing the ranks - from Top 50 in 2023 to Top 25 in 2024, and now amongst the Top 20. This achievement is a testament to the exceptional workplace culture we have collectively cultivated and reflects our unwavering commitment to employee well-being, inclusion, and diversity. Our accolades also highlight our excellence in healthcare, support for millennials, women, diversity, and health and wellness.

With over 30, 000 employees globally and a robust presence in India, comprising over 17, 000 employees across Delhi NCR, Hyderabad, Bangalore, and Chennai, we foster an inclusive culture where every team member feels valued and empowered. Our mission is to transform the healthcare industry by driving efficiency for healthcare systems, hospitals, and physician practices, continuously striving to make healthcare work better for everyone.

Designation : Senior Operations Manager (7M)

Role Objective:

As a team member, the ideal candidate should be able to independently:

Define, plan, and execute complex projects for all RPS processes

Coordinate with and manage both internal and external stakeholders

Ensure seamless project execution and delivery

Ensure quality standards in project delivery

Driving Operational smart initiatives effectively and efficiently

Essential Duties and Responsibilities:

On boarding US Healthcare specific Transitions

Work with relevant stakeholders In India and US to meet the project timelines

Co-ordinate and work with various functional teams (Hiring, Quality, GTLT, admin etc. )

Work with US transitions leaders to make sure we understand the needs and timelines

Contracting co-ordination if any

Creating and driving project plans in excel

Collaboratively working with Operations and US leaders in executing the New on boardings and operational initiatives

Network with different departments and leaders

Program Manage business specific and PAN India projects if any

Certification:

Project management certificate (If any);

Skill Set:

Good Communication skills

Good Presentation skills and MS Project understanding

US healthcare basics

Excellent MS Office Skills and proficient in making leadership level presentations

Logical decisions as part of efficient problem-solving in their role

Strong AR knowledge

Emotional intelligence

Interpersonal Skills: learning and growth, teamwork, establishing trust, and cognitive agility.

Ability to work with cross functional teams and be able to communicate with people at all levels.

Must be responsible, knowledgeable, convincing, and able to adapt to change.

Self-Driven, People person and result oriented.

Flexible towards shift and location.

Other duties as outlined by leadership.

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R1 RCM

Healthcare Revenue Cycle Management

Naperville

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Senior Operations Manager