R1 RCM India is proud to be a Great Place To Work Certified organization. We are committed to transform the healthcare industry with our innovative revenue cycle management services. Our goal is to make healthcare simpler and enable efficiency for healthcare systems, hospitals, and physician practices. With over 30,000 employees globally, we are about 14,000 strong in India with offices in Delhi NCR, Hyderabad, Bangalore, and Chennai. Our inclusive culture ensures that every employee feels valued, respected, and appreciated with a robust set of employee benefits and engagement activities . Role Objective Follow up is the most essential part in the RCM cycle. It is usually the last step in the cycle after cash-posting. After Denial management (AR Follow up), again the cycle starts till the payment is made by the insurance company. Essential Duties and Responsibilities . Establishes and assures compliance with departmental policies and procedures in conformance with corporate policies and procedures. . Analysis data to identify process gaps, prepare reports and share findings for Metrics improvement. . Able to interact independently with counterparts. . Project Management . Performance management . First level of escalation and able to end to end closure of highlighted issues . Work in all shifts on a rotational basis WFO only . Need to be cost efficient with regards to processes, resource utilization and overall constant cost management . Must operate utilizing aggressive operating metrics. Qualifications Graduate in any discipline from a recognized educational institute (Except B.Pharma, M.Pharma, Regular MBA, MCA B.Tech Freshers) Good analytical skills and proficiency with MS Word, Excel and Powerpoint Good communication Skills (both written & verbal) Skill Set Candidate should be good in Denial Management Candidate should have knowledge of Medicare, Medicaid & ICD & CPT codes used on Denials Ability to interact positively with team members, peer group and seniors. Subject matter expert in AR follows up Good knowledge of SQL/Power BI/Excel Demonstrated ability to exceed performance targets Ability to effectively prioritize individual and team responsibilities Communicates well in front of groups, both large and small. Working in an evolving healthcare setting, we use our shared expertise to deliver innovative solutions. Our fast-growing team has opportunities to learn and grow through rewarding interactions, collaboration and the freedom to explore professional interests. Our associates are given valuable opportunities to contribute, to innovate and create meaningful work that makes an impact in the communities we serve around the world. We also offer a culture of excellence that drives customer success and improves patient care. We believe in giving back to the community and offer a competitive benefits package. To learn more, visit:
R1 RCM India is proud to be recognized amongst India's Top 50 Best Companies to Work For 2023 by Great Place To Work Institute. We are committed to transform the healthcare industry with our innovative revenue cycle management services. Our goal is to make healthcare simpler and enable efficiency for healthcare systems, hospitals, and physician practices. With over 30,000 employees globally, we are about 14,000 strong in India with offices in Delhi NCR, Hyderabad, Bangalore, and Chennai. Our inclusive culture ensures that every employee feels valued, respected, and appreciated with a robust set of employee benefits and engagement activities. Role Objective: To bill out medical accounts with accuracy within defined timelines and reduce rejections for payers. Essential Duties and Responsibilities: . Process Accounts accurately basis US medical billing within defined TAT . Able to process payer rejection with accuracy within defined TAT. . 24.7 Environment, Open for night shifts . Good analytical skills and proficiency with MS Word, Excel, and PowerPoint Qualifications: . Graduate in any discipline from a recognized educational institute. . Good analytical skills and proficiency with MS Word, Excel, and PowerPoint. . Good communication Skills (both written & verbal)Skill Set: . Candidate should have good healthcare knowledge. . Candidate should have knowledge of Medicare and Medicaid. . Ability to interact positively with team members, peer group and seniors. Working in an evolving healthcare setting, we use our shared expertise to deliver innovative solutions. Our fast-growing team has opportunities to learn and grow through rewarding interactions, collaboration and the freedom to explore professional interests. Our associates are given valuable opportunities to contribute, to innovate and create meaningful work that makes an impact in the communities we serve around the world. We also offer a culture of excellence that drives customer success and improves patient care. We believe in giving back to the community and offer a competitive benefits package. To learn more, visit:
R1 RCM India is proud to be recognized amongst India's Top 50 Best Companies to Work For 2023 by Great Place To Work Institute. We are committed to transform the healthcare industry with our innovative revenue cycle management services. Our goal is to make healthcare simpler and enable efficiency for healthcare systems, hospitals, and physician practices. With over 30,000 employees globally, we are about 14,000 strong in India with offices in Delhi NCR, Hyderabad, Bangalore, and Chennai. Our inclusive culture ensures that every employee feels valued, respected, and appreciated with a robust set of employee benefits and engagement activities. We are seeking an experienced and highly skilled Lead Packaging Engineer with deep expertise in application packaging, deployment, automation, and endpoint management. The ideal candidate must possess extensive hands-on experience with Intune, SCCM, Jamf Pro, Windows, MacOS, and automation scripting using PowerShell, AdminStudio, PSEditor, and other packaging tools. You will lead packaging initiatives, drive standardization, and support enterprise-wide deployment strategies. Key Responsibilities Application Packaging & Deployment: Lead end-to-end application packaging (MSI, App-V, IntuneWin, PKG formats) for Windows & MacOS. Manage application lifecycle including packaging, testing, deployment, and updates. Utilize AdminStudio, InstallShield, Orca, and PSEditor for packaging and troubleshooting. Expertise with Intune and Jamf Pro for modern device management. Deliver advanced Intune support (Windows and macOS), focusing on device compliance, application deployment, provisioning, and troubleshooting Support macOS devices via Jamf and Intune , ensuring alignment with organizational security standards Endpoint Management: Manage deployment processes using SCCM for Windows environments. Leverage Intune and JAMF Pro for cloud-based deployment and policy management. Lead migration from SCCM to Intune and JAMF aligned with cloud strategies. Automation & Scripting: Develop automation scripts using PowerShell for packaging and deployment. Maintain code repositories and documentation. Use PowerShell (expert level) along with Bash and Python for cross-platform automation and data collection Identify and resolve gaps in user onboarding/offboarding by building and maintaining automation and integrations Build and maintain internal knowledge base and operational documentation Collaboration & Leadership: Lead the packaging team and mentor junior engineers. Coordinate with security and global IT teams. Maintain technical documentation and SOPs. Required Skills & Experience Technical Expertise: 8-12 years of experience in application packaging and deployment. Strong knowledge of Intune, SCCM, and Jamf Pro. Expert-level experience with Windows and MacOS platforms. Advanced PowerShell scripting skills. Hands-on with AdminStudio, InstallShield, PSEditor, and Orca. Soft Skills: Strong analytical and troubleshooting abilities. Excellent communication and leadership skills. Proactive in learning and adopting new technologies. Preferred Qualifications Microsoft certifications (MD-102, SC-300). JAMF 200/300 certifications. Knowledge of Azure AD, Group Policies, and Zero Trust. Exposure to DevOps and CI/CD pipelines. Working in an evolving healthcare setting, we use our shared expertise to deliver innovative solutions. Our fast-growing team has opportunities to learn and grow through rewarding interactions, collaboration and the freedom to explore professional interests. Our associates are given valuable opportunities to contribute, to innovate and create meaningful work that makes an impact in the communities we serve around the world. We also offer a culture of excellence that drives customer success and improves patient care. We believe in giving back to the community and offer a competitive benefits package. To learn more, visit:
R1 is a leading provider of technology-driven solutions that help hospitals and health systems to manage their financial systems and improve patients experience. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry's most advanced technology platform, encompassing sophisticated analytics, Al, intelligent automation and workflow orchestration. R1 is a place where we think boldly to create opportunities for everyone to innovate and grow. A place where we partner with purpose through transparency and inclusion. We are a global community of engineers, front-line associates, healthcare operators, and RCM experts that work together to go beyond for all those we serve. Because we know that all this adds up to something more, a place where we're all together better R1 India is proud to be recognized amongst Top 25 Best Companies to Work For 2024, by the Great Place sto Work Institute. This is our second consecutive recognition on this prestigious Best Workplaces list, building on the Top 50 recognition we achieved in 2023. Our focus on employee wellbeing and inclusion and diversity is demonstrated through prestigious recognitions with R1 India being ranked amongst Best in Healthcare, Top 100 Best Companies for Women by Avtar & Seramount, and amongst Top 10 Best Workplaces in Health & Wellness. We are committed to transform the healthcare industry with our innovative revenue cycle management services. Our goal is to make healthcare work better for all by enabling efficiency for healthcare systems, hospitals, and physician practices. With over 30,000 employees globally, we are about 16,000+ strong in India with presence in Delhi NCR, Hyderabad, Bangalore, and Chennai. Our inclusive culture ensures that every employee feels valued, respected, and appreciated with a robust set of employee benefits and engagement activities. Position Title: Operation Delivery Leader (Coding Quality) Function: Coding Location: Hyderabad Shift Timings: 12:00 to 22:00 Hrs. (flexible) Reporting To: Director Responsibilities: Lead a team of quality senior managers/managers/ assistant managers for multiple business units/customers and across locations. . Lead closer calibrated quality outcomes for end customers. . Drive customer satisfaction for quality of coding output including corrective and preventive actions for customer quality concerns. . Build and operate a predictable quality model and well aligned outcome-based quality assurance unit for coding. . Actively collaborate new customer engagements for better quality outcomes including calibration, SOP inputs . Drive the structure and governance for ongoing customer calibrations. . Collaborate and drive coding compliance reviews, alignment, and actions. . Lead quality representation in business reviews - weekly, monthly, and quarterly as well customer and internal stakeholders/leadership visits. . Drive high level of visibility on business performance and measures to relevant internal stakeholders. Actively lead collaborative efforts and cohesive outcomes between US and Global QA teams . Drive and guide analytics for comprehensive quality dashboards along with business insights and publish for internal stakeholders and leaders . . Drive quality transformation initiatives and continual process improvement. . Create effective quality sampling process and governance. . Drive QA effectiveness and alignment with customer perceived quality. . Collaborate with product team to build and manage comprehensive QA workflow tool along with reporting and insights capabilities. . Drive process improvement initiatives including process reengineering, lean and automation initiatives to drive efficiency. . Drive value-based initiatives including upstream opportunities from AR to coding, coding denials to abstract coding as well coding optimization, benchmarking, and CDI/provider education initiatives as well technology initiatives such as autonomous coding, coding edits/scrubbers and auto fixes. . Collaborate with training team to drive effective feedback loop to address quality gaps through onboarding training. . Drive high performing quality operations with closer governance on KPIs such as productivity, absenteeism, shift adherence, utilization, productive time etc . Drive high people engagement including framework for periodical connects including 1 to 1, skips, FGDs as well use the people survey tool to drive meaningful actions, EWS and employee retention and govern attrition. . Manage all exceptions and escalations for quality team. . Drive people development efforts and framework around IDP and R&R initiatives and be an inspiring people leader . . Closely work with operations to meet dynamic business needs on quality support. . Review and govern external audits rebuttals and final outcomes. . Govern transactional quality operations as well drive strategic initiatives and implement best QA practices. . Identify process improvement/business excellence/process reengineering opportunities and drive further. . Drive automation and transformation initiatives. . Exposure to digital solutions, automation, AI and analytics and ability to implement digital solutions. . Analytical and structured approach with extensive experience in implementing high impact projects and delivering transformation projects in scale . No of years of Experience: Minimum 18 Years of Experience in managing Multispecialty Coding in RCM/US healthcare is preferred along with understanding on Quality Concepts. Minimum Qualification: Graduation. Required Qualifications License/Certifications: Currently holds and maintains at least 1 role-related certification (CCS or CIC for inpatient roles, CPC, COC, CCS, CCS-P for outpatient roles, CPMA for auditing role). Additional certifications in specific specialties (CEMC, CASCC, CEDC, CGSC, CHONC, CIRCC, COBGC) are a plus. Experience in professional and facility coding. Strong knowledge of CMS guidelines, Ambulatory Payment Classification (APC), Outpatient Prospective Payment System (OPPS), National Correct Coding Initiative (NCCI) edits, and Inpatient Prospective Payment System (IPPS). Desired Qualifications Experience in RCM/US Healthcare: Preference strong domain understanding of US healthcare (Payer/Provider) Provider experience preferred. To learn more, visit: Excellent communication skills, presentation skills, and proficiency in MS Excel & PowerPoint. Education - Bachelor's degree in a medical allied course is preferred. For other courses, a high level of knowledge and relevant work experience to illustrate capability. Proficiency in medical terminologies and disease processes. Strong attention to detail. Ability to work independently and as part of a team. At least 1 year of experience as a quality auditor is preferred. Experience working with coding software such as Epic, Cerner, Meditech, and 3M 360. Working in an evolving healthcare setting, we use our shared expertise to deliver innovative solutions. Our fast-growing team has opportunities to learn and grow through rewarding interactions, collaboration and the freedom to explore professional interests. Our associates are given valuable opportunities to contribute, to innovate and create meaningful work that makes an impact in the communities we serve around the world. We also offer a culture of excellence that drives customer success and improves patient care. We believe in giving back to the community and offer a competitive benefits package. To learn more, visit:
R1 RCM India is proud to be recognized amongst India's Top 50 Best Companies to Work For 2023 by Great Place To Work Institute. We are committed to transform the healthcare industry with our innovative revenue cycle management services. Our goal is to make healthcare simpler and enable efficiency for healthcare systems, hospitals, and physician practices. With over 30,000 employees globally, we are about 14,000 strong in India with offices in Delhi NCR, Hyderabad, Bangalore, and Chennai. Our inclusive culture ensures that every employee feels valued, respected, and appreciated with a robust set of employee benefits and engagement activities. Roles and Responsibilities: The job profile involves: Auditing for Onshore and BSO teams. The job will be to evaluate the web and voice transactions to make sure they are error free and compliant towards the process & sharing feedbacks to Onshore with transcribes typed by listening 100% of the patient's feedback surveys. Will do audits as per the weekly-monthly audit plan and do PKTs of the team members Participate in process & training calls as required Reports sharing to communicate performance effectively and timely with Ops and QA team Will be actively involved in creating audit & sample plan, feedback sharing & training the team members weekly, based on the themes identified. QA will be involved in weekly or biweekly calibration calls Will be actively involved in managing escalations received externally and internally Work closely with the Ops supervisors and quality team to develop agent & team level action plans for Quality improvement. May have to work long shifts whenever needed and to effectively handle challenging situations. Perform all other assigned tasks and responsibilities as assigned Desired Skills /or Work Experience Requirements: Well versed in transactional and voice audits(up to 100%) Should have working knowledge of sampling methods, PDCA, DPO, DPMO and other Quality Tools and methods Proficient in MS Office Should have Analytical and problem-solving skills Should be able to capture VOC and document effectively Should be able to prepare SOP and document process whenever required Ability to work independently and to carry out assignments to complete within parameters of instructions / SOP Should be flexible with working in 24/5 environment Should be good in abiding predefined instructions and processes Should be open and flexible towards ad-hoc projects & tasks Should have good feedback sharing skills Must have proven track record of performance in previous assignment Working in an evolving healthcare setting, we use our shared expertise to deliver innovative solutions. Our fast-growing team has opportunities to learn and grow through rewarding interactions, collaboration and the freedom to explore professional interests. Our associates are given valuable opportunities to contribute, to innovate and create meaningful work that makes an impact in the communities we serve around the world. We also offer a culture of excellence that drives customer success and improves patient care. We believe in giving back to the community and offer a competitive benefits package. To learn more, visit:
R1 RCM India is proud to be recognized amongst India's Top 50 Best Companies to Work For TM 2023 by Great Place To Work Institute. We are committed to transform the healthcare industry with our innovative revenue cycle management services. Our goal is to make healthcare simpler and enable efficiency for healthcare systems, hospitals, and physician practices. With over 30,000 employees globally, we are about 14,000 strong in India with offices in Delhi NCR, Hyderabad, Bangalore, and Chennai. Our inclusive culture ensures that every employee feels valued, respected, and appreciated with a robust set of employee benefits and engagement activities. Job Description: R1RCM is a leading provider of technology-driven solutions that transform the patient experience and financial performance of healthcare providers. We are looking for an experienced AI/ML engineer to join our R&D team, who can work on ML (Machine Learning) models, use deep learning, neuro-linguistic programming (NLP), computer vision, chatbots, and robotics to help us improve various business outcomes and drive innovation. This is an excellent opportunity to take advantage of emerging trends and technologies and make a real-world difference in the healthcare industry. Objectives of this role Develop and implement solutions/processes and carry out R&D (Research and Development) to meet the needs of our AI/ML strategy. Help in design and development of advanced analytic solutions across functional areas as per requirement/opportunities. Foster innovative ideas for developing high impact solutions. Responsibilities As part of the R&D team, help the team to advise leaders on a broad range of technology, strategy associated with AI (Artificial Intelligence) & ML Work on functional design, process design (including scenario design, flow mapping),prototyping, testing, and support procedures, in collaboration with the team. Articulate and document the solutions architecture and lessons learned for each exploration and accelerated incubation. Work as team members, develop & assess the AI/ML and automation opportunities. Enable team members/as individual contributors to make necessary changes in product performance or presentation. Develop new and innovative AI/ML based solutions and PoC (Proof of Concept)/MVP with quick turnaround Must have skills. 6-10 Years of experience in IT including 3+ years in developing / applying ML /AI models to practical and comprehensive technology solutions. Must be graduate in Computer Science preferably B. Tech/B.E. or MCA etc. Experience with ML, Python, NLP, Azure services, OpenAI, GenAI, LLM. Knowledge of basic algorithms, object-oriented and functional design principles, and best-practice patterns. Experience in API development/consumption. Experience with frontend technologies like Javascript/Jquery/React/Angular NoSQL/RDBMS database design and optimizations. Good to Have Skills Good to have knowledge of any other programming and/or scripting language. Exposure to Cloud technology like AWS (Amazon Web Services) / GCP (Google Cloud Platform). Open and willing to learn & work in any technology. Experience with visualization tools (e.g., Power BI, Tableau etc.) Experience in Healthcare sector e.g. RCM Working in an evolving healthcare setting, we use our shared expertise to deliver innovative solutions. Our fast-growing team has opportunities to learn and grow through rewarding interactions, collaboration and the freedom to explore professional interests. Our associates are given valuable opportunities to contribute, to innovate and create meaningful work that makes an impact in the communities we serve around the world. We also offer a culture of excellence that drives customer success and improves patient care. We believe in giving back to the community and offer a competitive benefits package. To learn more, visit:
R1 is a leading provider of technology-driven solutions that help hospitals and health systems to manage their financial systems and improve patients experience. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry's most advanced technology platform, encompassing sophisticated analytics, Al, intelligent automation and workflow orchestration. R1 is a place where we think boldly to create opportunities for everyone to innovate and grow. A place where we partner with purpose through transparency and inclusion. We are a global community of engineers, front-line associates, healthcare operators, and RCM experts that work together to go beyond for all those we serve. Because we know that all this adds up to something more, a place where we're all together better. R1 India is proud to be recognized amongst Top 25 Best Companies to Work For 2024, by the Great Place to Work Institute. This is our second consecutive recognition on this prestigious Best Workplaces list, building on the Top 50 recognition we achieved in 2023. Our focus on employee wellbeing and inclusion and diversity is demonstrated through prestigious recognitions with R1 India being ranked amongst Best in Healthcare, amongst Top 50 Best Workplaces for Millennials, Top 50 for Women, Top 25 for Diversity and Inclusion and Top 10 for Health and Wellness. We are committed to transform the healthcare industry with our innovative revenue cycle management services. Our goal is to make healthcare work better for all by enabling efficiency for healthcare systems, hospitals, and physician practices. With over 30,000 employees globally, we are about 17,000+ strong in India with presence in Delhi NCR, Hyderabad, Bangalore, and Chennai. Our inclusive culture ensures that every employee feels valued, respected, and appreciated with a robust set of employee benefits and engagement activities. Designation : Operations Manager Location: Hyderabad Reports to (level of category) : Senior Operations Manager Role Objective Follow up is the most essential part in the RCM cycle. It is usually the last step in the cycle after cash posting. After Denial management (AR Follow up), again the cycle starts till the payment is made by the insurance company. Essential Duties and Responsibilities Establishes and assures compliance with departmental policies and procedures in conformance with corporate policies and procedures. Day-to-day operations People Management (Work Allocation, On job support, Feedback & Team building) Performance Management (Productivity, Quality, One-On-One sessions, KRA, PIP) Reports (Internal and Client performance reports) Work allocation strategy CMS 1500 & UB04 AR experience is mandatory. Span of control - 80 to 100 Thorough knowledge of all AR scenarios and Denials Expertise in both Federal and Commercial payor mix Excellent interpersonal skills Should be capable to interact with US clients and manage escalations Qualifications Graduate in any discipline from a recognized educational institute Good analytical skills and proficiency with MS Word, Excel and PowerPoint Good communication Skills (both written & verbal) Skill Set Candidate should be good in Denial Management Candidate should have knowledge of Medicare, Medicaid & ICD & CPT codes used on Denials. Ability to interact positively with team members, peer group and seniors. Demonstrated ability to exceed performance targets. Ability to effectively prioritize individual and team responsibilities. Communicates well in front of groups, both large and small. Working in an evolving healthcare setting, we use our shared expertise to deliver innovative solutions. Our fast-growing team has opportunities to learn and grow through rewarding interactions, collaboration and the freedom to explore professional interests. Our associates are given valuable opportunities to contribute, to innovate and create meaningful work that makes an impact in the communities we serve around the world. We also offer a culture of excellence that drives customer success and improves patient care. We believe in giving back to the community and offer a competitive benefits package. To learn more, visit:
R1 RCM India is proud to be recognized amongst India's Top 50 Best Companies to Work For 2023 by Great Place To Work Institute. We are committed to transform the healthcare industry with our innovative revenue cycle management services. Our goal is to make healthcare simpler and enable efficiency for healthcare systems, hospitals, and physician practices. With over 30,000 employees globally, we are about 14,000 strong in India with offices in Delhi NCR, Hyderabad, Bangalore, and Chennai. Our inclusive culture ensures that every employee feels valued, respected, and appreciated with a robust set of employee benefits and engagement activities. Role Objective: Follow up is the most essential part in the RCM cycle. It is usually the last step in the cycle after cash posting. After Denial management (AR Follow up), again the cycle starts till the payment is made by the insurance company. Essential Duties and Responsibilities: Establishes and assures compliance with departmental policies and procedures in conformance with corporate policies and procedures. Manages people and drives retention. Analysis data to identify process gaps, prepare reports. Performance management First level of escalation Work in all shifts on a rotational basis Need to be cost efficient with regards to processes, resource utilization and overall constant cost management Must operate utilizing aggressive operating metrics. Qualifications: Graduate in any discipline from a recognized educational institute (Except B.Pharma, M.Pharma, Regular MBA, MCA B.Tech Freshers) Good analytical skills and proficiency with MS Word, Excel and PowerPoint (Typing speed of 30 WPM) Good communication Skills (both written & verbal) Skill Set: Candidate should be good in Denial Management Candidate should have knowledge of Medicare, Medicaid & ICD & CPT codes used on Denials. Ability to interact positively with team members, peer group and seniors. Subject matter expert in AR follow up Demonstrated ability to exceed performance targets. Ability to effectively prioritize individual and team responsibilities. Communicates well in front of groups, both large and small. Working in an evolving healthcare setting, we use our shared expertise to deliver innovative solutions. Our fast-growing team has opportunities to learn and grow through rewarding interactions, collaboration and the freedom to explore professional interests. Our associates are given valuable opportunities to contribute, to innovate and create meaningful work that makes an impact in the communities we serve around the world. We also offer a culture of excellence that drives customer success and improves patient care. We believe in giving back to the community and offer a competitive benefits package. To learn more, visit:
R1 is a leading provider of technology-driven solutions, dedicated to helping hospitals and health systems optimize their financial systems and enhance patient experiences. We stand out by integrating the expertise of a global workforce of revenue cycle professionals with the industry's most advanced technologies, including sophisticated analytics, AI, intelligent automation, and workflow orchestration. R1 India is proud to be recognized among the Top 20 of India's Best Companies to Work For 2025 by the Great Place To Work Institute, marking our third consecutive year of climbing the ranks - from Top 50 in 2023 to Top 25 in 2024, and now amongst the Top 20. This achievement is a testament to the exceptional workplace culture we have collectively cultivated and reflects our unwavering commitment to employee well-being, inclusion, and diversity. Our accolades also highlight our excellence in healthcare, support for millennials, women, diversity, and health and wellness. With over 30,000 employees globally and a robust presence in India, comprising over 17,000 employees across Delhi NCR, Hyderabad, Bangalore, and Chennai, we foster an inclusive culture where every team member feels valued and empowered. Our mission is to transform the healthcare industry by driving efficiency for healthcare systems, hospitals, and physician practices, continuously striving to make healthcare work better for everyone. Job Description for Associate Director - Physician Coding Driving Company Values & Vision: As Part of the Senior Leadership team need to make sure complete span is aligned with the end goals and values of the organization. Leadership/Coaching: Provides overall leadership to teams and day-to-day leadership to all DR and Non DRs but which in the span. Coach teams to be able to identify inquiries which are beyond scope of authority and take appropriate actions. Inspire all DRs to focus on adherence to policies and processes, Fosters a positive work environment. Develops and maintains productive working relationship with Sr. Manager & Ops Managers, setting a positive example for their working relationships with their teams Career Development/Performance & Dialogue : Set goals and standards of performance for DRs and their team members which are linked to business goals use appropriate measurement methods to monitor progress take suitable accountability for successful completion of assignments or tasks. Provide on-going dialogue to DRs about their performance. Coaches and helps establish individual development. Continuous Improvement: Identifies and Strategies & approves process changes to improve customer experience. Maintain in-depth knowledge of client needs. Promotes and maintains a positive, professional image of R1 RCM. Knowledge Leadership - Candidate is expected to be a CPC certified coder with an ability to provide knowledge leadership by displaying a high degree of domain expertise in coding operations. As an AD, Candidate is Responsible for: . The Candidate will be responsible for a span in the range of 500-700 FTEs. The span can vary depending upon process complexity and stage of business . P&L Management by keeping close watch on LLR . Client relationship management . Upselling capabilities and performance to add further business & scope of work . Identify and lead projects of high impact within the business . Manage delivery of client's expectations outlined in the scope of work SOW. . Manage Day to Day Operations by applying appropriate contractual provisions (scope of work), following quality & compliance guidelines, and leveraging expert resources. . Ability to oversee and manage a team that will handle coding service delivery for multiple clients/sites/facility. . This role is to ensure that the Middle management are managing their teams and meets all KRAs & SLAs. . Understand Operations and Corporate Compliance, Policies and Procedures and best practices. . Respond to all telephonic and email inquiries for clients & onsite team in a clear, concise and timely manner. . Other duties as outlined by leadership Working in an evolving healthcare setting, we use our shared expertise to deliver innovative solutions. Our fast-growing team has opportunities to learn and grow through rewarding interactions, collaboration and the freedom to explore professional interests. Our associates are given valuable opportunities to contribute, to innovate and create meaningful work that makes an impact in the communities we serve around the world. We also offer a culture of excellence that drives customer success and improves patient care. We believe in giving back to the community and offer a competitive benefits package. To learn more, visit:
R1 is a leading provider of technology-driven solutions that help hospitals and health systems to manage their financial systems and improve patients experience. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry's most advanced technology platform, encompassing sophisticated analytics, Al, intelligent automation and workflow orchestration. R1 is a place where we think boldly to create opportunities for everyone to innovate and grow. A place where we partner with purpose through transparency and inclusion. We are a global community of engineers, front-line associates, healthcare operators, and RCM experts that work together to go beyond for all those we serve. Because we know that all this adds up to something more, a place where we're all together better. R1 India is proud to be recognized amongst Top 25 Best Companies to Work For 2024, by the Great Place to Work Institute. This is our second consecutive recognition on this prestigious Best Workplaces list, building on the Top 50 recognition we achieved in 2023. Our focus on employee wellbeing and inclusion and diversity is demonstrated through prestigious recognitions with R1 India being ranked amongst Best in Healthcare, Top 100 Best Companies for Women by Avtar & Seramount, and amongst Top 10 Best Workplaces in Health & Wellness. We are committed to transform the healthcare industry with our innovative revenue cycle management services. Our goal is to make healthcare work better for all by enabling efficiency for healthcare systems, hospitals, and physician practices. With over 30,000 employees globally, we are about 16,000+ strong in India with presence in Delhi NCR, Hyderabad, Bangalore, and Chennai. Our inclusive culture ensures that every employee feels valued, respected, and appreciated with a robust set of employee benefits and engagement activities. Job Summary: The Senior Associate - Admin and Facilities - is responsible for overseeing and managing the administrative and facility operations to ensure a safe, efficient, and well-organized work environment. This role involves coordinating various office services, managing facilities, and supporting the overall administrative needs of the organization. Key Responsibilities: Facility Management: Oversee the maintenance and operation of office facilities, ensuring a safe and functional environment. Coordinate with vendors and service providers for facility-related services such as cleaning, security, and maintenance. Administrative Support: Manage office supplies inventory, placing orders as needed, and ensuring cost-effective procurement. Assist in the organization of company events, meetings, and conferences. Space Management: Plan and allocate office space to accommodate organizational needs and optimize workspace utilization. Coordinate office relocations and reconfigurations as required. Health and Safety Compliance: Ensure compliance with health and safety regulations and maintain records of safety inspections and incidents. Develop and implement emergency response plans and conduct regular drills. Budget Management: Prepare and manage the facilities budget, ensuring efficient use of resources and cost control. Analyze and report on facility expenses and identify opportunities for savings. Vendor Management: Establish and maintain relationships with suppliers and service providers. Negotiate contracts and agreements to ensure favorable terms and conditions. Qualifications: Bachelor's degree in Business Administration, Facilities Management, or a related field. Minimum of 7 years of experience in administration and facilities management. Strong organizational and multitasking skills. Excellent communication and negotiation abilities. Proficiency in Microsoft Office Suite and facility management software. Working in an evolving healthcare setting, we use our shared expertise to deliver innovative solutions. Our fast-growing team has opportunities to learn and grow through rewarding interactions, collaboration and the freedom to explore professional interests. Our associates are given valuable opportunities to contribute, to innovate and create meaningful work that makes an impact in the communities we serve around the world. We also offer a culture of excellence that drives customer success and improves patient care. We believe in giving back to the community and offer a competitive benefits package. To learn more, visit:
R1 is a leading provider of technology-driven solutions that help hospitals and health systems to manage their financial systems and improve patients experience. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry's most advanced technology platform, encompassing sophisticated analytics, Al, intelligent automation and workflow orchestration. R1 is a place where we think boldly to create opportunities for everyone to innovate and grow. A place where we partner with purpose through transparency and inclusion. We are a global community of engineers, front-line associates, healthcare operators, and RCM experts that work together to go beyond for all those we serve. Because we know that all this adds up to something more, a place where we're all together better. R1 India is proud to be recognized amongst Top 25 Best Companies to Work For 2024, by the Great Place to Work Institute. This is our second consecutive recognition on this prestigious Best Workplaces list, building on the Top 50 recognition we achieved in 2023. Our focus on employee wellbeing and inclusion and diversity is demonstrated through prestigious recognitions with R1 India being ranked amongst Best in Healthcare, amongst Top 50 Best Workplaces for Millennials, Top 50 for Women, Top 25 for Diversity and Inclusion and Top 10 for Health and Wellness. We are committed to transform the healthcare industry with our innovative revenue cycle management services. Our goal is to make healthcare work better for all by enabling efficiency for healthcare systems, hospitals, and physician practices. With over 30,000 employees globally, we are about 17,000+ strong in India with presence in Delhi NCR, Hyderabad, Bangalore, and Chennai. Our inclusive culture ensures that every employee feels valued, respected, and appreciated with a robust set of employee benefits and engagement activities. Designation : Operations Manager Location: Sec-21 GGN Reports to (level of category) : Senior Operations Manager Role Objective Follow up is the most essential part in the RCM cycle. It is usually the last step in the cycle after cash posting. After Denial management (AR Follow up), again the cycle starts till the payment is made by the insurance company. Essential Duties and Responsibilities Establishes and assures compliance with departmental policies and procedures in conformance with corporate policies and procedures. a) Day-to-day operations b) People Management (Work Allocation, On job support, Feedback & Team building) c) Performance Management (Productivity, Quality, One-On-One sessions, KRA, PIP) d) Reports (Internal and Client performance reports) e) Work allocation strategy f) CMS 1500 & UB04 AR experience is mandatory. g) Span of control - 80 to 100 h) Thorough knowledge of all AR scenarios and Denials i) Expertise in both Federal and Commercial payor mix j) Excellent interpersonal skills h) Should be capable to interact with US clients and manage escalations Qualifications Graduate in any discipline from a recognized educational institute Good analytical skills and proficiency with MS Word, Excel and PowerPoint Good communication Skills (both written & verbal) Skill Set Candidate should be good in Denial Management Candidate should have knowledge of Medicare, Medicaid & ICD & CPT codes used on Denials. Ability to interact positively with team members, peer group and seniors. Demonstrated ability to exceed performance targets. Ability to effectively prioritize individual and team responsibilities. Communicates well in front of groups, both large and small. Working in an evolving healthcare setting, we use our shared expertise to deliver innovative solutions. Our fast-growing team has opportunities to learn and grow through rewarding interactions, collaboration and the freedom to explore professional interests. Our associates are given valuable opportunities to contribute, to innovate and create meaningful work that makes an impact in the communities we serve around the world. We also offer a culture of excellence that drives customer success and improves patient care. We believe in giving back to the community and offer a competitive benefits package. To learn more, visit:
R1 RCM Inc. is a leading provider of technology-enabled revenue cycle management services that transform and solve challenges across health systems, hospitals, and physician practices. Headquartered in Chicago, R1 is a publicly traded organization with employees throughout the US and other international locations. Our mission is to be the one trusted partner to manage revenue, so providers and patients can focus on what matters most. Our priority is to always do what is best for our clients, patients, our employees, and the communities we operate in. With our proven and scalable operating model, we complement a healthcare organization's infrastructure. quickly driving sustainable improvements to net patient revenue and cash flows. while reducing operating costs and enhancing the patient experience. Our approach to building software is disciplined and quality-focused with an emphasis on creativity, craftsmanship and commitment. We are looking for smart, quality-minded individuals who want to be a part of a high functioning, dynamic global team. Position Summary A PAM Engineer plays a critical role in managing and configuring R1's Privileged Access Management (PAM) platform and workflows. As a subject matter expert on PAM systems and workflows, a PAM Engineer ensures continued function and inter-operability between PAM systems and identity providers within the environment. Additionally, the PAM Engineer plans, coordinates, and executes new PAM implementations throughout the organization with both organic and non-organic growth. Essential Responsibilities Interface with the organization to manage intake projects for new PAM implementations, including adding new environments or domains, adding controls to existing resources, and expanding the scope of users within PAM controls. Document all new processes, including developing SOPs for UAA and product documentation for the IAM Platform team, continually ensuring accurate and up-to-date information is available for all target audiences. Managing configuration of PAM systems and monitoring their usages and effectiveness. Coordinate with vendors as needed to expedite solutions, issues, or projects. Providing Tier 1 & Tier 2 troubleshooting for issues with PAM Systems and workflows. Continually analyze data from multiple sources to identify efficiencies or issues with data, workflows, and processes. Interface with the UAA team to transfer knowledge and transition new workflows. Interface with IAM Platform team to communicate/translate business needs into actions for the Platform Team to manage. Skills Excellent communication skills, both oral and written, with the ability to communicate effectively to customers, peers, and organizational leaders - especially in communicating technical concepts. Demonstrated logical thought processes - must have the ability to quickly learn new technologies, systems, concepts and procedures, and ability to utilize reports and data to improve operational results. Experience in merging normalized and non-normalized data from multiple sources for analytical and targeted review. Experience in configuring and installing vault technologies such as Delinea secret server, Thycotic Experience with Privileged Access Management concepts, controls, and best practices. Knowledge of data processing systems, concepts, and methodologies. Highly motivated and able to work autonomously as well as a part of a team. Other Qualifications Proficient computer skills (including, but not limited to, spreadsheets, Internet, and email) are required. Associate or bachelor's Degree or equivalent professional experience preferred. Strong knowledge of Windows/Linux administration. Understanding incident and change management process Demonstrated understanding of scripting and automation with PowerShell/Python a plus Working in an evolving healthcare setting, we use our shared expertise to deliver innovative solutions. Our fast-growing team has opportunities to learn and grow through rewarding interactions, collaboration and the freedom to explore professional interests. Our associates are given valuable opportunities to contribute, to innovate and create meaningful work that makes an impact in the communities we serve around the world. We also offer a culture of excellence that drives customer success and improves patient care. We believe in giving back to the community and offer a competitive benefits package. To learn more, visit:
R1 is a leading provider of technology-driven solutions that help hospitals and health systems to manage their financial systems and improve patients experience. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry's most advanced technology platform, encompassing sophisticated analytics, Al, intelligent automation and workflow orchestration. R1 is a place where we think boldly to create opportunities for everyone to innovate and grow. A place where we partner with purpose through transparency and inclusion. We are a global community of engineers, front-line associates, healthcare operators, and RCM experts that work together to go beyond for all those we serve. Because we know that all this adds up to something more, a place where we're all together better. R1 India is proud to be recognized amongst Top 25 Best Companies to Work For 2024, by the Great Place to Work Institute. This is our second consecutive recognition on this prestigious Best Workplaces list, building on the Top 50 recognition we achieved in 2023. Our focus on employee wellbeing and inclusion and diversity is demonstrated through prestigious recognitions with R1 India being ranked amongst Best in Healthcare, Top 100 Best Companies for Women by Avtar & Seramount, and amongst Top 10 Best Workplaces in Health & Wellness. We are committed to transform the healthcare industry with our innovative revenue cycle management services. Our goal is to make healthcare work better for all by enabling efficiency for healthcare systems, hospitals, and physician practices. With over 30,000 employees globally, we are about 16,000+ strong in India with presence in Delhi NCR, Hyderabad, Bangalore, and Chennai. Our inclusive culture ensures that every employee feels valued, respected, and appreciated with a robust set of employee benefits and engagement activities. We are seeking a individuals specalized in BI Analytics to join our Analytics & BI Development team. This hands-on role will focus on technical contributions, requiring expertise in Power BI, Advanced Excel, SQL, and Snowflake, alongside support for Reporting and Analytics applications. The ideal candidate will possess strong technical knowledge along with a structured and analytical approach to problem-solving. This position requires effective collaboration with internal and external stakeholders, as well as the development and implementation of Standard Operating Procedures (SOPs) and Turnaround Times (TATs) for various projects. A proactive and independent mindset is essential to thrive in a fast-paced environment. Essential Technical Duties and Responsibilities Collaborate with stakeholders to gather data requirements and deliver actionable insights. Analyze complex healthcare data sets to identify trends and patterns. Utilize advanced analytical tools such as Power BI, Tableau, and SQL for data modeling and interpretation. Develop and maintain SOPs and TATs for ongoing and upcoming projects. Create and provide ongoing reports and performance analytics to stakeholders. Communicate findings clearly to both technical and non-technical resources. Connect to data sources, import data, and transform it for Business Intelligence. Transform manual and automated reports into engaging, interactive dashboards that enhance user experience. Leverage expertise in Power BI, SQL, and Snowflake to create robust data models and enhance analytical capabilities. Leverage domain expertise to drive end-to-end analytical processes and support BI development. Develop and maintain Transition Tool Kits, documentation, standard operating procedures (SOPs), and relevant artifacts. Design and develop advanced Power BI reports, dashboards, and KPI scorecards to meet business requirements. Employ advanced DAX functions to create impactful visualizations in Power BI Desktop. Skill Set Minimum of 3+years of experience in Reporting and Analytics, with a focus on Power BI, SQL, and Tableau. Solid understanding of SQL Server and/or Snowflake with strong proficiency in SQL and PL/SQL. Experience in end-to-end project delivery of reporting products. Expertise in DAX and creating visualizations in Power BI, with experience in end-to-end project delivery. Strong mathematical skills for data collection, measurement, organization, and analysis. Ability to interpret data and analyze results using advanced analytical techniques. Excellent communication skills to engage with varied stakeholders. Adaptability to new business cultures and ways of working. Demonstrated initiative and ability to work independently with minimal supervision . Working in an evolving healthcare setting, we use our shared expertise to deliver innovative solutions. Our fast-growing team has opportunities to learn and grow through rewarding interactions, collaboration and the freedom to explore professional interests. Our associates are given valuable opportunities to contribute, to innovate and create meaningful work that makes an impact in the communities we serve around the world. We also offer a culture of excellence that drives customer success and improves patient care. We believe in giving back to the community and offer a competitive benefits package. To learn more, visit:
Who we are: R1 is a leading provider of technology-driven solutions that help hospitals and health systems to manage their financial systems and improve patients experience. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry's most advanced technology platform, encompassing sophisticated analytics, Al, intelligent automation and workflow orchestration. R1 is a place where we think boldly to create opportunities for everyone to innovate and grow. A place where we partner with purpose through transparency and inclusion. We are a global community of engineers, front-line associates, healthcare operators, and RCM experts that work together to go beyond for all those we serve. Because we know that all this adds up to something more, a place where we're all together better. R1 India is proud to be recognized amongst Top 25 Best Companies to Work For 2024, by the Great Place to Work Institute. This is our second consecutive recognition on this prestigious Best Workplaces list, building on the Top 50 recognition we achieved in 2023. Our focus on employee wellbeing and inclusion and diversity is demonstrated through prestigious recognitions with R1 India being ranked amongst Best in Healthcare, amongst Top 50 Best Workplaces for Millennials, Top 50 for Women, Top 25 for Diversity and Inclusion and Top 10 for Health and Wellness. We are committed to transform the healthcare industry with our innovative revenue cycle management services. Our goal is to make healthcare work better for all by enabling efficiency for healthcare systems, hospitals, and physician practices. With over 30,000 employees globally, we are about 17,000+ strong in India with presence in Delhi NCR, Hyderabad, Bangalore, and Chennai. Our inclusive culture ensures that every employee feels valued, respected, and appreciated with a robust set of employee benefits and engagement activities. About the role: Needs to work closely and communicate effectively with internal and external stakeholders in an ever-changing, rapid growth environment with tight deadlines. This role involves analyzing healthcare data and model on proprietary tools. Be able to take up new initiatives independently and collaborate with external and internal stakeholders. Be a strong team player. Be able to create and define SOP's, TAT's for ongoing and upcoming projects. What will you need: ?? Graduate in any discipline (preferably via regular attendance) from a recognized educational institute with good academic track record Should have Live hands-on experience of at-least 2 year in Advance Analytical Tool (Power BI, Tableau, SQL) should have solid understanding of SSIS (ETL) with strong SQL & PL SQL Connecting to data sources, importing data and transforming data for Business Intelligence. Should have expertise in DAX & Visuals in Power BI and live Hand-On experience on end-to-end project Strong mathematical skills to help collect, measure, organize and analyze data. Interpret data, analyze results using advance analytical tools & techniques and provide ongoing reports Identify, analyze, and interpret trends or patterns in complex data sets Ability to communicate with technical and business resources at many levels in a manner that supports progress and success. Ability to understand, appreciate and adapt to new business cultures and ways of working. Demonstrates initiative and works independently with minimal supervision. Working in an evolving healthcare setting, we use our shared expertise to deliver innovative solutions. Our fast-growing team has opportunities to learn and grow through rewarding interactions, collaboration and the freedom to explore professional interests. Our associates are given valuable opportunities to contribute, to innovate and create meaningful work that makes an impact in the communities we serve around the world. We also offer a culture of excellence that drives customer success and improves patient care. We believe in giving back to the community and offer a competitive benefits package. To learn more, visit:
R1 RCM Inc. is a leading provider of technology-enabled revenue cycle management services that transform and solve challenges across health systems, hospitals, and physician practices. Headquartered in Chicago, R1 is a publicly traded organization with employees throughout the US and other international locations. Our mission is to be the one trusted partner to manage revenue, so providers and patients can focus on what matters most. Our priority is to always do what is best for our clients, patients, our employees, and the communities we operate in. With our proven and scalable operating model, we complement a healthcare organization's infrastructure. quickly driving sustainable improvements to net patient revenue and cash flows. while reducing operating costs and enhancing the patient experience. Our approach to building software is disciplined and quality-focused with an emphasis on creativity, craftsmanship and commitment. We are looking for smart, quality-minded individuals who want to be a part of a high functioning, dynamic global team. Position Summary As a Software Engineer - RPA, you are responsible for RPA solution development, implementation and system integration for R1. Deliver high quality solutions to R1 Business in response to varying business requirements that warrant process automation in an agile environment. An ambitious individual who can work under your own direction towards agreed targets and goals, you have an ability to manage change and to work under stress. You are curious to learn as demonstrated by your up-to-date technical knowledge. You are a good team player and you are familiar with Agile methodologies and principles and/or have experience working in an Agile team. We seek an applicant who will thrive in an open, dynamic, flexible, fun, spirited, collaborative environment an individual who desires creative freedom and the opportunity to work in a high performing team. Key duties & responsibilities Design, develop, and configure Robotic Process Automation (RPA) software systems to meet business process and application requirements. Ability to both understand a business process from a workflow diagram and to conceptualize it as an automated solution. Translate business requirements to RPA solutions. Develop RPA processes and propose designs as part of the development squad delivery. Support technical designs, development, testing, documentation. Apply Agile based program development methodology. Task scheduling using Automation Anywhere like Schedule Manager, Task Editor, Data Drive Tasking Utilize the bot framework/bot store and contribute towards enhancing it. Extensively worked with commands like object cloning, web recorder Terminal Emulator etc Setup and trouble shoot issues in Control room Test the deployment package in the environment it will be hosted in or supported deployment environments. Supporting existing processes and implementing change requirements as part of a structured change control process. Creating and documenting test cases and scenarios for the pre-UAT phases. Qualification Bachelor's degree in computer science or equivalent. Master Certification in Automation Anywhere Must have Requires 3 to 8 yrs. of total IT experience. Technical expertise with hands-on experience in development on RPA tool: Automation Anywhere A360 (must) Technical Expertise in SQL, C#/Java, Abby/OCR engine, Python Technical Expertise ability to implement Intelligent Automation Excellent knowledge of Visual Basic, C#, .Net Framework, HTML, Java Script and RDBMS Excellent Knowledge of RPA principles and/or design patterns Excellent knowledge of Software development life cycle and Agile Development Excellent Communication Skill-Written and Verbal. knowledge of Visual Basic, HTML & Java Script Good to have Hands-on experience on tools (JIRA/TFS/Confluence) Exposure to Health care domain. Power shell scripts, Mainframe and Citrix automation experience. Strong Oops understanding and implementation experience. Knowledge of RPA frameworks and design. Bot Store and Reusable components. Process assessment and feasibility study experience. Working in an evolving healthcare setting, we use our shared expertise to deliver innovative solutions. Our fast-growing team has opportunities to learn and grow through rewarding interactions, collaboration and the freedom to explore professional interests. Our associates are given valuable opportunities to contribute, to innovate and create meaningful work that makes an impact in the communities we serve around the world. We also offer a culture of excellence that drives customer success and improves patient care. We believe in giving back to the community and offer a competitive benefits package. To learn more, visit:
Who we are: R1 is a leading provider of technology-driven solutions that help hospitals and health systems to manage their financial systems and improve patients experience. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry's most advanced technology platform, encompassing sophisticated analytics, Al, intelligent automation and workflow orchestration. R1 is a place where we think boldly to create opportunities for everyone to innovate and grow. A place where we partner with purpose through transparency and inclusion. We are a global community of engineers, front-line associates, healthcare operators, and RCM experts that work together to go beyond for all those we serve. Because we know that all this adds up to something more, a place where we're all together better. R1 India is proud to be recognized amongst Top 25 Best Companies to Work For 2024, by the Great Place to Work Institute. This is our second consecutive recognition on this prestigious Best Workplaces list, building on the Top 50 recognition we achieved in 2023. Our focus on employee wellbeing and inclusion and diversity is demonstrated through prestigious recognitions with R1 India being ranked amongst Best in Healthcare, amongst Top 50 Best Workplaces for Millennials, Top 50 for Women, Top 25 for Diversity and Inclusion and Top 10 for Health and Wellness. We are committed to transform the healthcare industry with our innovative revenue cycle management services. Our goal is to make healthcare work better for all by enabling efficiency for healthcare systems, hospitals, and physician practices. With over 30,000 employees globally, we are about 17,000+ strong in India with presence in Delhi NCR, Hyderabad, Bangalore, and Chennai. Our inclusive culture ensures that every employee feels valued, respected, and appreciated with a robust set of employee benefits and engagement activities. Designation : Associate Operations Manager Role Objective: The role objective of an Outpatient Coding (ED profee & Facility, Multispecialty EM, Ancillary etc.) Associate Operations Manager is to oversee and ensure accurate coding of Outpatient Facility medical records, maintain compliance with coding guidelines and regulatory requirements, and provide guidance and support to the coding team to achieve operational efficiency and quality standards. Essential Duties and Responsibilities: As a Team Leader: Leading and managing the Surgery coding team, including allocating inventory, monitoring performance, and ensuring adherence to deadlines. Quality Assurance: Performing coding audits to ensure accuracy, compliance with coding standards (e.g., ICD-10-CM and CPT), and adherence to regulatory guidelines. Training and Mentorship: Providing training, guidance, and support to team members to enhance their skills and address coding-related queries. Compliance Oversight: Ensuring coding practices meet organizational policies, payer requirements, and federal regulations. Collaboration: Working with clinical staff, billing teams, and management to resolve discrepancies, clarify documentation, and optimize reimbursement processes. Reporting: Preparing and presenting reports on team performance, productivity, and quality metrics for leadership. Process Improvement: Identifying areas for process improvement and implementing strategies to enhance efficiency and accuracy in coding workflows. Certification & Education: Any certification from AAPC or AHIMA and Any bachelor's degree in education Skill Set: Candidate should be certified from AHIMA/AAPC (should be currently active). Candidate must have 1 year experience working in ED & Multispecialty EM 10+ years of Coding experience and 3-4 years of experience in Management role Excellent process knowledge and domain understanding relating to Outpatient Facility coding as per R1 standard. Ability to co-ordinate multiple projects and initiative simultaneously Self-driven, Excellent personal and interpersonal skills, active listener, and excellent communication skills Ability to manage day-to-day production related activities Ability to handle a team of 25+ coders. Good analytical and process improvement skills Ability to drive action plans and strategies. Adaptive and should have learning agility Flexible to work from office in Mid shift (1 PM to 10 PM) as required by the business. Working in an evolving healthcare setting, we use our shared expertise to deliver innovative solutions. Our fast-growing team has opportunities to learn and grow through rewarding interactions, collaboration and the freedom to explore professional interests. Our associates are given valuable opportunities to contribute, to innovate and create meaningful work that makes an impact in the communities we serve around the world. We also offer a culture of excellence that drives customer success and improves patient care. We believe in giving back to the community and offer a competitive benefits package. To learn more, visit:
R1 is leading provider of technology-driven solutions that help hospitals and health systems to manage their financial systems and improve patients experience. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry's most advanced technology platform, encompassing sophisticated analytics, Al, intelligent automation and workflow orchestration. R1 is a place where we think boldly to create opportunities for everyone to innovate and grow. A place where we partner with purpose through transparency and inclusion. We are a global community of engineers, front-line associates, healthcare operators, and RCM experts that work together to go beyond for all those we serve. Because we know that all this adds up to something more, a place where we're all together better. R1 India is proud to be recognized amongst Top 25 Best Companies to Work For 2024, by the Great Place to Work Institute. This is our second consecutive recognition on this prestigious Best Workplaces list, building on the Top 50 recognition we achieved in 2023. Our focus on employee wellbeing and inclusion and diversity is demonstrated through prestigious recognitions with R1 India being ranked amongst Best in Healthcare, amongst Top 50 Best Workplaces for Millennials, Top 50 for Women, Top 25 for Diversity and Inclusion and Top 10 for Health and Wellness. We are committed to transform the healthcare industry with our innovative revenue cycle management services. Our goal is to make healthcare work better for all by enabling efficiency for healthcare systems, hospitals, and physician practices. With over 30,000 employees globally, we are about 17,000+ strong in India with presence in Delhi NCR, Hyderabad, Bangalore, and Chennai. Our inclusive culture ensures that every employee feels valued, respected, and appreciated with a robust set of employee benefits and engagement activities. Role Objective We are currently seeking a Lead Associate to work in Analytics & BI Development processes. This is a hands-on technical and Individual Contributor role. This position requires that the candidate be a skilled on SQL (Must), Advance Excel, Power BI and support on Analytics applications. The candidate needs to have strong technical knowledge and be very structured and analytical in his/her approach. Essential Technical Duties and Responsibilities 3+ years- experience where primary responsibility involves writing complex SQL queries, building views and Store procedures. Proficiency in SQL and experience with database management systems. Design, develop, and maintain SQL views and stored procedures. Write complex SQL queries to extract, manipulate, and analyze data. Optimize database performance by tuning SQL queries and indexing. Collaborate with software developers and data analysts to integrate SQL views and stored procedures with applications. Excellent communication skills and ability to translate complex to simple and easier terms for business leaders and users of data. Good to have knowledge and skills for Cloud Computing such as Microsoft Azure, Snowflake In-depth understanding of database management systems and ETL (Extract, transform, load) framework. Should know how to develop Transition Tool Kit, Documentations, SOP, Artifacts Should know all data driven technologies and have hands-on in End-to-End Analytics which include Story-telling, Descriptive, Diagnostics, Predictive and Prescriptive Analysis. Drive the development and analysis of data, reporting automation, Dash boarding, and business intelligence program. Qualifications Graduate (BE-BTEC Computer science /BCA/MCA/MSc Computers) or have an equivalent academic qualification Good communication Skills (both written & verbal) Skill Set 3 + years experience on Relational Database and BI developer using SQL server(Must), Advance Excel(Desired) and Power BI(Good To have) Extensive experience on Design and develop relational database models/schemas and Query performance tuning and write ad-hoc T-SQL queries. Experience with advanced query design, stored procedures, views and functions. Experience with SQL Server & Data Warehouse Concepts. Working knowledge of statistical modeling and analysis. Strong oral and written communication skills. Ability to communicate with technical and business resources at many levels in a manner that supports progress and success. Working in an evolving healthcare setting, we use our shared expertise to deliver innovative solutions. Our fast-growing team has opportunities to learn and grow through rewarding interactions, collaboration and the freedom to explore professional interests. Our associates are given valuable opportunities to contribute, to innovate and create meaningful work that makes an impact in the communities we serve around the world. We also offer a culture of excellence that drives customer success and improves patient care. We believe in giving back to the community and offer a competitive benefits package. To learn more, visit:
Who we are: R1 is a leading provider of technology-driven solutions that help hospitals and health systems to manage their financial systems and improve patients experience. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry's most advanced technology platform, encompassing sophisticated analytics, Al, intelligent automation and workflow orchestration. R1 is a place where we think boldly to create opportunities for everyone to innovate and grow. A place where we partner with purpose through transparency and inclusion. We are a global community of engineers, front-line associates, healthcare operators, and RCM experts that work together to go beyond for all those we serve. Because we know that all this adds up to something more, a place where we're all together better. R1 India is proud to be recognized amongst Top 25 Best Companies to Work For 2024, by the Great Place to Work Institute. This is our second consecutive recognition on this prestigious Best Workplaces list, building on the Top 50 recognition we achieved in 2023. Our focus on employee wellbeing and inclusion and diversity is demonstrated through prestigious recognitions with R1 India being ranked amongst Best in Healthcare, amongst Top 50 Best Workplaces for Millennials, Top 50 for Women, Top 25 for Diversity and Inclusion and Top 10 for Health and Wellness. We are committed to transform the healthcare industry with our innovative revenue cycle management services. Our goal is to make healthcare work better for all by enabling efficiency for healthcare systems, hospitals, and physician practices. With over 30,000 employees globally, we are about 17,000+ strong in India with presence in Delhi NCR, Hyderabad, Bangalore, and Chennai. Our inclusive culture ensures that every employee feels valued, respected, and appreciated with a robust set of employee benefits and engagement activities. Designation : Specialist - Training (4I) Role Objective: Key Performance Indicators (KPI) What are the measurable indicators for the role Measurable Deliverables . Training Throughput - Weightage (30%) . First Pass Attempt - Weightage (25%) . Production & Quality - Weightage (10%) . Accurate & Time Data/MIS Reporting (15%) . Basic Hygiene (Schedule Adherence, Responsiveness, Self-Conduct) - Weightage (10%) . Trainee feedback - Weightage (5%) . Projects (content development, any cost/ time/ FTE saving projects) - Weightage (5%) TNI / BQM management Essential Duties and Responsibilities: Role type: Individual Contributor ? Conduct new hire, refresher training on aligned process, domain, and tools ? Conduct process knowledge tests, analyse results and publish findings ? Work closely with quality and business to identify performance gaps for new hire trainees, create and execute remediation plans to improve trainee performance ? Achieve set targets on various training effectiveness parameters (level I, level II) ? Be responsible for training batch management: o Adherence to learning plan o Maintain all batch data and reporting as per the pre-set process o Manage batch logistics - training invites, ID Request & Management o Take care of people issues in the batch (performance, disciplinary, schedule adherence, EWS etc.) o On time referred to HR cases alignment (absconding, NCNS, training rejects) ? Be an active and effective contributor in assigned projects (e.g., new work transition, any process content creation and dissemination, etc.) ? Continue with hands-on work processing for aligned processes for minimum 12 hours a month ? Participate in client calls, understand process/tools changes or upgrades, prepare required documentation for roll-out to the aligned process teams ? Be accountable for self-development/learning, create & complete individual development plan for self, continuously stay invested to be a subject matter expert ? Stay compliant with the HIPAA and other company policies/compliance Job Description: . Effective giving and taking feedback, coaching, and mentoring skills . Strong interpersonal skills and ability to manage varied trainee personality types . Excellent verbal and written communication skills (esp. email communication) . Self-motivated and self-driven with a knack for continuously upskilling self . Team-player Certification: NA Skill Set: Qualification and technical skills required to execute the role. Candidate should be graduated and 3 years of exp in AR follow up role Technical Skills : . Experience in Revenue Cycle Management for U.S. Healthcare & Expertise in AR Follow up end to end processes . Understanding of Online Payer Portals . Hands on in MS Office like: PowerPoint, Excel, and Word . Ability to use virtual communication platforms effectively like: Teams, Zoom, WebEx Experience levels required to execute this role . Minimum of 3 years experience in RCM of U.S. healthcare industry (frontend, middle, backend - as per role alignment) Overall experience Maximum 5 years Behavioral skills / competencies required for this role. E.g. Attention to detail Functional & Behavioral Skills . Strong facilitation & presentation skills for both in-person & virtual environments . Understanding of basics of content creation Pre-requisite: Should have overall 7+ years of experience in RCM Operations Should have analytical skills & exhibit clear thinking/reasoning Should be able to comprehend & well-articulated to present his/her thought process well Should have excellent feedback and coaching skills Working in an evolving healthcare setting, we use our shared expertise to deliver innovative solutions. Our fast-growing team has opportunities to learn and grow through rewarding interactions, collaboration and the freedom to explore professional interests. Our associates are given valuable opportunities to contribute, to innovate and create meaningful work that makes an impact in the communities we serve around the world. We also offer a culture of excellence that drives customer success and improves patient care. We believe in giving back to the community and offer a competitive benefits package. To learn more, visit:
Job Description Who we are: R1 is a leading provider of technology-driven solutions that help hospitals and health systems to manage their financial systems and improve patients experience. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry's most advanced technology platform, encompassing sophisticated analytics, Al, intelligent automation and workflow orchestration. R1 is a place where we think boldly to create opportunities for everyone to innovate and grow. A place where we partner with purpose through transparency and inclusion. We are a global community of engineers, front-line associates, healthcare operators, and RCM experts that work together to go beyond for all those we serve. Because we know that all this adds up to something more, a place where we're all together better. R1 India is proud to be recognized amongst Top 25 Best Companies to Work For 2024, by the Great Place to Work Institute. This is our second consecutive recognition on this prestigious Best Workplaces list, building on the Top 50 recognition we achieved in 2023. Our focus on employee wellbeing and inclusion and diversity is demonstrated through prestigious recognitions with R1 India being ranked amongst Best in Healthcare, amongst Top 50 Best Workplaces for Millennials, Top 50 for Women, Top 25 for Diversity and Inclusion and Top 10 for Health and Wellness. We are committed to transform the healthcare industry with our innovative revenue cycle management services. Our goal is to make healthcare work better for all by enabling efficiency for healthcare systems, hospitals, and physician practices. With over 30,000 employees globally, we are about 17,000+ strong in India with presence in Delhi NCR, Hyderabad, Bangalore, and Chennai. Our inclusive culture ensures that every employee feels valued, respected, and appreciated with a robust set of employee benefits and engagement activities. Designation : Specialist - Training (4I) Role Objective: Key Performance Indicators (KPI) What are the measurable indicators for the role Measurable Deliverables . Training Throughput - Weightage (30%) . First Pass Attempt - Weightage (25%) . Production & Quality - Weightage (10%) . Accurate & Time Data/MIS Reporting (15%) . Basic Hygiene (Schedule Adherence, Responsiveness, Self-Conduct) - Weightage (10%) . Trainee feedback - Weightage (5%) . Projects (content development, any cost/ time/ FTE saving projects) - Weightage (5%) TNI / BQM management Essential Duties and Responsibilities: Role type: Individual Contributor ? Conduct new hire, refresher training on aligned process, domain, and tools ? Conduct process knowledge tests, analyse results and publish findings ? Work closely with quality and business to identify performance gaps for new hire trainees, create and execute remediation plans to improve trainee performance ? Achieve set targets on various training effectiveness parameters (level I, level II) ? Be responsible for training batch management: o Adherence to learning plan o Maintain all batch data and reporting as per the pre-set process o Manage batch logistics - training invites, ID Request & Management o Take care of people issues in the batch (performance, disciplinary, schedule adherence, EWS etc.) o On time referred to HR cases alignment (absconding, NCNS, training rejects) ? Be an active and effective contributor in assigned projects (e.g., new work transition, any process content creation and dissemination, etc.) ? Continue with hands-on work processing for aligned processes for minimum 12 hours a month ? Participate in client calls, understand process/tools changes or upgrades, prepare required documentation for roll-out to the aligned process teams ? Be accountable for self-development/learning, create & complete individual development plan for self, continuously stay invested to be a subject matter expert ? Stay compliant with the HIPAA and other company policies/compliance Job Description: . Effective giving and taking feedback, coaching, and mentoring skills . Strong interpersonal skills and ability to manage varied trainee personality types . Excellent verbal and written communication skills (esp. email communication) . Self-motivated and self-driven with a knack for continuously upskilling self . Team-player Certification: NA Skill Set: Qualification and technical skills required to execute the role. Candidate should be graduated and 3 years of exp in AR follow up role Technical Skills : . Experience in Revenue Cycle Management for U.S. Healthcare & Expertise in AR Follow up end to end processes . Understanding of Online Payer Portals . Hands on in MS Office like: PowerPoint, Excel, and Word . Ability to use virtual communication platforms effectively like: Teams, Zoom, WebEx Experience levels required to execute this role . Minimum of 3 years experience in RCM of U.S. healthcare industry (frontend, middle, backend - as per role alignment) Overall experience Maximum 5 years Behavioral skills / competencies required for this role. E.g. Attention to detail Functional & Behavioral Skills . Strong facilitation & presentation skills for both in-person & virtual environments . Understanding of basics of content creation Pre-requisite: Should have overall 7+ years of experience in RCM Operations Should have analytical skills & exhibit clear thinking/reasoning Should be able to comprehend & well-articulated to present his/her thought process well Should have excellent feedback and coaching skills Working in an evolving healthcare setting, we use our shared expertise to deliver innovative solutions. Our fast-growing team has opportunities to learn and grow through rewarding interactions, collaboration and the freedom to explore professional interests. Our associates are given valuable opportunities to contribute, to innovate and create meaningful work that makes an impact in the communities we serve around the world. We also offer a culture of excellence that drives customer success and improves patient care. We believe in giving back to the community and offer a competitive benefits package. To learn more, visit:
R1 is a leading provider of technology-driven solutions that help hospitals and health systems to manage their financial systems and improve patients experience. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry's most advanced technology platform, encompassing sophisticated analytics, Al, intelligent automation and workflow orchestration. R1 is a place where we think boldly to create opportunities for everyone to innovate and grow. A place where we partner with purpose through transparency and inclusion. We are a global community of engineers, front-line associates, healthcare operators, and RCM experts that work together to go beyond for all those we serve. Because we know that all this adds up to something more, a place where we're all together better. R1 India is proud to be recognized amongst Top 25 Best Companies to Work For 2024, by the Great Place to Work Institute. This is our second consecutive recognition on this prestigious Best Workplaces list, building on the Top 50 recognition we achieved in 2023. Our focus on employee wellbeing and inclusion and diversity is demonstrated through prestigious recognitions with R1 India being ranked amongst Best in Healthcare, amongst Top 50 Best Workplaces for Millennials, Top 50 for Women, Top 25 for Diversity and Inclusion and Top 10 for Health and Wellness. We are committed to transform the healthcare industry with our innovative revenue cycle management services. Our goal is to make healthcare work better for all by enabling efficiency for healthcare systems, hospitals, and physician practices. With over 30,000 employees globally, we are about 17,000+ strong in India with presence in Delhi NCR, Hyderabad, Bangalore, and Chennai. Our inclusive culture ensures that every employee feels valued, respected, and appreciated with a robust set of employee benefits and engagement activities. We are seeking a highly skilled Platform/DevOps Engineer with extensive hands-on experience in Terraform, Ansible, Docker, and Azure PaaS offerings. The ideal candidate will have a strong background in CI/CD processes preferably using GitHub Actions and Octopus, Infrastructure automations. This role requires a deep understanding of Azure cloud services, including IaaS and PaaS components, and the ability to design robust, secure and scalable infrastructure using DevOps standard practices. Candidate must have strong background in automation and scripting. Key Responsibilities: - Develop and maintain infrastructure as code using Terraform and Ansible. - Manage containerization and orchestration using Docker. - Implement and manage Azure PaaS offerings. - Design and implement CI/CD pipelines, preferably using GitHub Actions and Octopus. - Create reusable automation scripts to expedite CI/CD solutions with industry standards. - Design secure, scalable and robust infrastructure solutions. - Onboard applications with Azure PaaS offerings like, Azure App Service, Function Apps, and AKS. - Collaborate with cross-functional teams to ensure seamless integration and deployment. Required Skills: - Extensive hands-on experience with Terraform, Ansible, and Docker. - Proficient in Azure PaaS offerings, preferred offering are as follows - Azure App Service - Azure Function App - Azure Kubernetes - Strong experience in CI/CD processes, preferably with GitHub Actions and Octopus. - Expertise in designing reusable templates for automation, preferred technologies - .NET Core and .NET Framework projects. - Python with Django Framework - In-depth knowledge of Azure cloud services, including IaaS and PaaS services. - Proven ability to design secure, scalable and robust infrastructure. - Strong technical knowledge and communication skills. - Actively participate in cloud architecture and application onboarding processes. - Strong troubleshooting skills required. - Must have experience in any of scripting language from PowerShell, Bash or python - Hands on experience with IIS - Strong communication skill required Nice to Have: - Knowledge of Kubernetes. - Familiarity with observability tools. - Familiarity with ArgoCD and Jenkins CI/CD tools - Familiarity with copilot or any other AI tools Working in an evolving healthcare setting, we use our shared expertise to deliver innovative solutions. Our fast-growing team has opportunities to learn and grow through rewarding interactions, collaboration and the freedom to explore professional interests. Our associates are given valuable opportunities to contribute, to innovate and create meaningful work that makes an impact in the communities we serve around the world. We also offer a culture of excellence that drives customer success and improves patient care. We believe in giving back to the community and offer a competitive benefits package. To learn more, visit: