Senior Operations Executive

Job Description

IIT Madras CODE office IIT Madras, Centre for Outreach and Digital Education (CODE - https://code.iitm.ac.in/) is the centre that coordinates all non-campus academic & outreach activities from IIT Madras. https://code.iitm.ac.in/ Applications invited We are seeking motivated candidates with 3 to 5 years of experience in the educational field to lead teams in delivering outstanding educational technology solutions. Vacancies: 5 Job Title: Manager, Operations Location: IIT Madras CODE office, ICSR 3rd Floor, IIT Madras campus Job Type: Full-time, at the office (no wfh available) Job Summary This role is centered on overseeing operational services for educational technology. It will involve strategic planning, leading a team, and engaging with stakeholders to ensure our programs and services operate efficiently and effectively. Skillset: Proficiency in Google Suite and Microsoft Office applications Excellent written and verbal communicationGood at data analysis and reporting Excellent interpersonal and organizational skills Key Responsibilities Oversee the comprehensive planning and execution of all deliverables. Manage, mentor, and support a diverse team. Collaborate with various teams to achieve goals and ensure program success. Build and maintain strong relationships with stakeholders, including educational institutions, faculty, students and industry experts. Develop and implement processes and best practices to enhance operational efficiency and project outcomes. Prepare SOPs and other documentation. Conduct performance evaluations, provide feedback, and foster a collaborative and productive team environment. Qualifications Bachelor’s degree in Computer Science, Engineering, Business Management, or a related field. 4 to 5 years of experience in a managerial role within the EdTech sector or a similar industry. Good understanding of educational technology trends, market dynamics, and customer needs. Background in technical skills will be an additional advantage Familiarity with technical tools and platforms relevant to the role Ability to manage multiple projects simultaneously, prioritize tasks effectively, and adapt to changing priorities. Proven leadership abilities with a track record of inspiring and effectively managing teams. Please Note This is a full time position. Selected candidates have to work from the IIT Madras office. Working hours will be Mon-Fri 9am to 6:30pm. Weekend follow-up work will be there on a need basis. Accommodation in Chennai has to be arranged by the candidate. Accommodation within the IIT Madras campus is not available. This is not a permanent job position either with the Central Government of India or IIT Madras. Compensation: As per industry standards Job Type: Full-time Pay: From ₹30,000.00 per month Schedule: Day shift Morning shift Ability to commute/relocate: Chennai, Tamil Nadu: Reliably commute or planning to relocate before starting work (Required) Location: Chennai, Tamil Nadu (Required) Work Location: In person