Senior Manager - Outbound Sales and Operations.

Role Overview: As an experienced professional in outbound tour operations, you will lead both domestic and international tour operations to ensure smooth execution from planning to successful completion. Your primary responsibility will be managing and overseeing various operational aspects to deliver exceptional travel experiences to customers. Key Responsibilities: - Drive sales targets, leading teams for FIT and Group tours - Coordinate sales activities based on leads from digital platforms - Maintain detailed sales records, conduct target planning, and analyze performance metrics - Develop customized itineraries for international and domestic destinations - Build and manage relationships with international and domestic DMCs - Negotiate contracts and finalize partnerships - Coordinate cross-functional teams encompassing Sales, Operations, Accounts, Ticketing, and Visa departments - Liaise with the accounts department for revenue tracking, cost management, and profitability analysis - Stay updated with travel trends, destination knowledge, and competitive landscapes - Ensure exceptional customer experiences throughout the travel journey Qualifications Required: - 10-15 years of experience in outbound tour operations - Proven track record in similar managerial roles - In-depth knowledge of international destinations, DMC operations, and itinerary crafting - Strong team management skills - Proficiency in ticketing operations, visa formalities, and travel documentation - Sound AI learning and digital marketing knowledge - Excellent negotiation and relationship management skills with international partners - MBA/PGDM in Tourism, Hospitality, or related field - Strong communication skills, particularly in negotiating and building relationships Company Details: No additional details of the company are mentioned in the job description.,