Senior Manager - Outbound Sales and Operations. procallisto solutions pvt

10.0 - 15.0 years

0 Lacs

kochi, kerala

On-site

Role Overview: As an experienced professional in outbound tour operations, you will lead both domestic and international tour operations to ensure smooth execution from planning to successful completion. Your primary responsibility will be managing and overseeing various operational aspects to deliver exceptional travel experiences to customers. Key Responsibilities: - Drive sales targets, leading teams for FIT and Group tours - Coordinate sales activities based on leads from digital platforms - Maintain detailed sales records, conduct target planning, and analyze performance metrics - Develop customized itineraries for international and domestic destinations - Build and manage relationships...

Posted 2 weeks ago

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Travel GDS Consultant - Amadeus (Back-office Voice) Sutherland

1.0 - 3.0 years

3 - 6 Lacs

Mumbai, Chennai

Work from Office

Sutherland is seeking experienced and detail-oriented Travel GDS Consultants with a strong background in Amadeus Cryptic commands to support our growing travel operations. This role is suited for professionals who have hands-on experience in ticket issuance, exchanges, and refunds, and are passionate about delivering exceptional service in a back-office voice process. Key Responsibilities: Handle travel-related service requests through inbound/outbound voice communication. Use Amadeus GDS (Cryptic platform) to manage airline bookings, issue/reissue tickets, and process exchanges and refunds. Assist with flight cancellations, fare recalculations, and itinerary modifications based on customer ...

Posted 2 months ago

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Ticketing Fresher LK Consultants

0 - 1 years

1 - 1 Lacs

Mumbai

Work from Office

Customer Assistance: Assist customers with ticket purchases, reservations, and inquiries. Provide accurate information regarding ticket availability, pricing, and schedules. Ticket Processing: Process payments and issue tickets efficiently and accurately. Handle ticket modifications and cancellations, including re-booking flights and calculating refund amounts. System Management: Maintain and update ticketing systems and databases. Ensure all ticketing operations comply with airline policies. Coordination: Coordinate with event organizers or travel partners to provide up-to-date information. Collaborate with team members to ensure a seamless customer experience and support event operations. ...

Posted 5 months ago

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