6 Ticketing Operations Jobs

As an experienced professional in outbound tour operations, you will be responsible for leading both domestic and international tour operations to ensure seamless execution from planning to completion. Your primary focus will be on managing various operational aspects to deliver exceptional travel experiences to customers. - Drive sales targets and lead teams handling FIT and Group tours - Coordinate sales activities based on leads generated from digital platforms - Maintain detailed sales records, conduct target planning, and analyze performance metrics - Develop customized itineraries for international and domestic destinations - Build and manage relationships with international and domest...

Provide technical support for Mac OS environments within a corporate IT setup, supporting internal users and resolving technical challenges efficiently. Handle service requests, incidents, problems, and tasks using ticketing tools such as Jira or similar platforms. Work closely with globally distributed teams to ensure smooth IT operations, timely resolutions, and consistent user experience. Deliver high-quality customer-facing support in line with ITIL processes and organizational standards. Troubleshoot hardware, software, and network-related issues and escalate when required. Maintain documentation, follow standard procedures, and contribute to continuous improvement of IT support process...

Role Overview: You will be joining EaseMyTrip, one of the largest online travel platforms in India, where you will have the opportunity to handle end-to-end ticketing processes, customer service, and revenue generation. Your role will require a combination of customer service excellence and revenue generation acumen. Key Responsibilities: - Handle the end-to-end ticketing process, including PNR Creation, Issuance, Re-issuance, refunds, and cancellations. - Execute changes, rescheduling, and modifications based on customer requirements. - Coordinate effectively with airlines and customers over the phone. - Provide exceptional service by addressing inquiries and resolving issues. - Work toward...

Role Overview: As an experienced professional in outbound tour operations, you will lead both domestic and international tour operations to ensure smooth execution from planning to successful completion. Your primary responsibility will be managing and overseeing various operational aspects to deliver exceptional travel experiences to customers. Key Responsibilities: - Drive sales targets, leading teams for FIT and Group tours - Coordinate sales activities based on leads from digital platforms - Maintain detailed sales records, conduct target planning, and analyze performance metrics - Develop customized itineraries for international and domestic destinations - Build and manage relationships...

Sutherland is seeking experienced and detail-oriented Travel GDS Consultants with a strong background in Amadeus Cryptic commands to support our growing travel operations. This role is suited for professionals who have hands-on experience in ticket issuance, exchanges, and refunds, and are passionate about delivering exceptional service in a back-office voice process. Key Responsibilities: Handle travel-related service requests through inbound/outbound voice communication. Use Amadeus GDS (Cryptic platform) to manage airline bookings, issue/reissue tickets, and process exchanges and refunds. Assist with flight cancellations, fare recalculations, and itinerary modifications based on customer ...

Customer Assistance: Assist customers with ticket purchases, reservations, and inquiries. Provide accurate information regarding ticket availability, pricing, and schedules. Ticket Processing: Process payments and issue tickets efficiently and accurately. Handle ticket modifications and cancellations, including re-booking flights and calculating refund amounts. System Management: Maintain and update ticketing systems and databases. Ensure all ticketing operations comply with airline policies. Coordination: Coordinate with event organizers or travel partners to provide up-to-date information. Collaborate with team members to ensure a seamless customer experience and support event operations. ...