Senior Manager, Managed Offices

Job Description

We are looking for a Senior Manager to lead the Managed Offices portfolio for Chennai market. The incumbent will be responsible for the strategy, business development and managing the sales process end to end. Roles and Responsibilities Strategy & Business Development Develop and implement the business strategy for managed office offerings in line with overall company objectives. Identify growth opportunities within existing assets and through new acquisitions or joint ventures. Conduct market research and competitive analysis to ensure offerings meet evolving tenant needs. Sales Lead generation Set and manage pricing strategy, occupancy targets, and performance KPIs. Client pitches and contract negotiations. Financial & Performance Management Create and manage annual revenue targets, and financial forecasts for the managed office portfolio. Monitor performance metrics and take corrective actions to meet financial and occupancy goals. Team Leadership Foster a culture of innovation, customer service, and continuous improvement. Client Experience & Retention Develop and implement tenant engagement strategies to foster community, loyalty, and client retention. Address client feedback promptly and ensure a high-quality service experience. Education level and desired qualifications Must have a real estate background with 8-12 years in the IPC industry. Should have a good commercial mindset and full comprehension of business, marketing and sales principles. Exceptional communication and cross functional collaboration skills are also key for this position. Should be a go getter, look for market opportunities and be able to drive execution through thoughtful strategy. Proven ability to navigate through ambiguity is required Should understand market dynamics, pricing strategies and long term programs for the asset/client. The goal is to increase sales and profitability of the business to drive sustainable growth. The job holder will maximize revenue, profits and our member experience for this assigned business segment and work cross-functionally and with senior management to ensure efficient and effective execution of strategy and roadmap Extensive experience in understanding target consumer trends and the real estate environment will be an added advantage