Senior Manager HR

Role Overview:

We are seeking a dynamic and seasoned HR leader with a startup mindset to spearhead the HR function at Small Animal Hospital, Mumbai. With 10+ years of progressive HR experience, the Senior Manager HR will act as a strategic partner to the leadership team while also building systems, policies, and culture from the ground up. The role requires someone who thrives in high-growth, evolving environments, and can balance planning, strategizing, and execution with hands-on problem-solving.

Key Responsibilities:

Strategic HR Leadership & Advisory

• Partner with the senior leadership as a trusted advisor on people strategy.
• Develop and execute HR strategies aligned with hospital expansion and long-term goals.
• Anticipate workforce challenges and design proactive HR interventions.
• Drive change management and cultural transformation initiatives.

Planning & Organization Development

• Build scalable HR systems and processes in line with a fast-evolving hospital setup.
• Lead workforce planning and manpower forecasting across clinical and non-clinical functions.
• Create organizational structures that support agility, collaboration, and efficiency.

Talent Acquisition & Retention

• Design innovative talent acquisition strategies for doctors, nurses, and allied staff.
• Build strong talent pipelines and succession plans for leadership roles.

Employee Experience & Engagement

• Drive engagement initiatives that resonate in a high-pressure healthcare environment.
• Foster a collaborative, transparent, and accountable workplace.

HR Operations, Compliance & Policy

• Establish SOPs and HR policies with a startup lens.
• Ensure compliance with labour laws and statutory requirements.
• Oversee payroll, attendance, rosters, and employee lifecycle management.

Learning, Growth & Performance

• Design hospital-specific training and professional development programs.
• Lead performance management systems that reward both clinical excellence and service quality.
• Mentor and coach HR team members to build future-ready HR capability.

Qualifications & Experience:

• MBA / Master’s in HR or equivalent from a reputed institute.
• 10+ years of HR experience, with at least 4 years in managerial role; prior experience in hospitals or healthcare is preferred.
• Proven track record in setting up or scaling HR functions in a startup / high-growth environment.

Key Competencies:

• Strategic thinker with a builder’s mindset.
• Ability to plan, execute, and scale HR processes in dynamic environments.
• Exceptional interpersonal, advisory, and influencing skills.
• Strong decision-making ability with resilience under pressure.
• Entrepreneurial approach: proactive, agile, and hands-on.