Key Responsibilities: Assist in the preparation of monthly and quarterly financial reports , dashboards, and variance analysis. Support the annual budgeting and periodic forecasting processes. Collaborate with different departments to gather financial data and validate assumptions. Perform cost analysis, revenue tracking, and profitability assessments . Help maintain financial models, templates, and key performance indicators (KPIs). Assist in trend analysis , identifying risks and opportunities for management decisions. Support preparation of presentations and materials for internal reviews and leadership meetings . Ensure data integrity by reconciling reports and working with accounting to resolve discrepancies. Perform ad hoc financial analysis and reporting as needed.
Job Description Designation: Manager - Operations Organization: Tata Trusts Small Animal Hospital Location: Mahalaxmi, Mumbai Employment type: Permanent/Full-Time ------------- About Us Advanced Veterinary Care Foundation (AVCF”) is a registered company under Section 8 of the Companies Act 2013 that was set up by Tata Trusts in 2018 to build and operate a state-of-the-art veterinary hospital in Mahalaxmi, Mumbai. AVCF will be responsible for setting up and managing the first-of-its-kind veterinary hospital with the aim of providing approachable expertise in the field of veterinary care for small and companion animals. The proposed hospital will be situated at G.B. Sakpal Marg, Mahalaxmi, Mumbai, on land owned by MCGM. The hospital will have comprehensive treatment facilities including 24x7 emergency services, in-patient facilities, and diagnostics capability. As a front-runner in the field of veterinary care, AVCF aims to be a recruiter of choice among professional veterinarians. Job Summary The Manager – Hospital Operations for AVCF is an integral member of the founding team who will work within the leadership team ensuring the successful setup, delivery, and execution of the veterinary hospital project. They must be able to formulate, implement, and assist with the execution of significant strategic, operational, and cultural agendas required for setting up the operations of AVCF—from ideation to execution—managing important relationships and stakeholders for the benefit of the organization. This role involves simplifying tasks and anticipating work to effectively manage the project to fruition. The role will then require steady, capable management of the hospital as it progresses from opening to becoming a mature, fully functional institution. Job Specifications Staff Management : Train, supervise, and evaluate administrative and support staff. Develop and enforce staffing schedules to ensure adequate coverage and efficient utilization of resources. Administrative Oversight : Implement and maintain administrative procedures and protocols to streamline operations. Manage client scheduling, appointment bookings, and patient records. Procurement : Oversee inventory management, including ordering, stocking, and monitoring supplies and medications across departments. Financial Management : Monitor financial performance and implement strategies to optimize revenue and reduce costs. Prepare and manage budgets, financial reports, and projections. Evaluate and review pricing of services and products, including comparative analysis. Client Relations : Periodically review client satisfaction and serve as an escalation point for client concerns. Compliance and Quality Assurance : Ensure compliance with regulatory standards, including licensing, accreditation, and safety regulations. Implement quality assurance measures to maintain high standards of patient care and safety. Conduct regular audits and assessments to identify areas for improvement and implement corrective actions. Collaboration and Communication : Liaise with veterinary staff, including veterinarians, technicians, and support personnel, to coordinate patient care and services. Communicate effectively with internal stakeholders and external partners including vendors, suppliers, government bodies, and referral clinics. Participate in meetings, committees, and strategic planning initiatives to support the hospital’s goals and objectives. Daily Operations : Oversee the daily operations of the project and the hospital. Skills and Competencies Experience in leading large hospital operations or a similar role within a veterinary setting. Experience in the medical sector (veterinary or human), preferably in a hospital environment. Startup mindset and ability to work in a fast-paced, uncertain environment; comfortable taking appropriate "leaps of faith" when necessary. Clear understanding of legislative and governmental challenges—a capable operator within the Mumbai ecosystem. Strong understanding of core business functions (HR, Finance, Marketing, etc.) Strong organizational and leadership capabilities. Strong decision-making ability. Postgraduate degree in hospital and/or healthcare management is an added advantage. Fluency in English, Hindi, and Marathi.
Key Responsibilities: Collect and process biological samples (blood, urine, feces, tissue) from a variety of animals. Perform diagnostic tests including blood counts, urinalysis, fecal exams, cytology, and biochemistry panels. Operate and maintain lab equipment such as centrifuges, microscopes, hematology analyzers, and incubators. Accurately record and report test results to veterinarians in a timely manner. Assist with necropsies and preparation of specimens for external laboratories when needed. Maintain cleanliness and organization of the laboratory and follow all safety and biosecurity protocols. Manage inventory of lab supplies and place orders when necessary. Ensure proper sample labeling, storage, and disposal procedures. Collaborate with veterinary staff and support ongoing patient care. Qualifications: Degree or diploma in Animal Science , Biology , or related field. Previous experience in a veterinary or clinical lab setting is preferred. Familiarity with veterinary diagnostic tools and procedures. Proficient in sample collection techniques, especially for small and large animals. Strong attention to detail and accuracy in reporting. Ability to work in a fast-paced environment and multitask efficiently. Compassionate, team-oriented, and comfortable around animals of all temperaments.
Key Responsibilities Business Development (B2B) Identify and build partnerships with referral veterinarians, animal welfare NGOs, corporates, pet insurance companies, diagnostic labs, and industry partners. Develop and execute strategies to increase referral case inflow from external veterinarians and clinics. Conceptualize and run outreach programs, referral loyalty initiatives, and continuing education sessions for veterinary partners. Drive corporate tie-ups and collaborations for wellness programs, CSR initiatives, and employee pet care benefits. Support hospital leadership in exploring new business opportunities and expansion channels. Marketing & Brand Development Plan and implement B2B marketing campaigns (digital and offline) targeting veterinary and industry stakeholders. Collaborate with medical teams to develop knowledge-sharing content (CMEs, case studies, newsletters). Represent the hospital at industry events, conferences, and networking forums. Work with the marketing team to ensure consistent brand positioning in the B2B space. Client Relations Build and maintain strong relationships with referral veterinarians and key opinion leaders in the veterinary industry. Act as the primary liaison between hospital specialists and external veterinarians for referral cases. Manage feedback loops, ensuring partner veterinarians receive timely updates and reports on referred cases. Resolve queries, concerns, and issues raised by referral partners to enhance trust and collaboration. Develop CRM systems and dashboards to track partner engagement, case flow, and satisfaction. Qualifications & Experience Bachelors/Master’s degree in Marketing, Business Administration, Veterinary Sciences (preferred), or related field. 2+ years of experience in business development, client relations, or B2B marketing. Experience in healthcare, veterinary, pharmaceuticals, or diagnostics preferred. Strong networking and relationship management skills. Demonstrated ability to drive partnerships and revenue growth. Excellent communication, presentation, and negotiation skills. Ability to work in a fast-paced, start-up style hospital environment. Key Competencies Strategic thinking with strong execution capability. Relationship-driven, with a service-oriented mindset. Strong business acumen and understanding of healthcare/veterinary ecosystems. Comfortable working with cross-functional teams (medical, operations, marketing). Data-driven with experience in CRM and client engagement tracking. What We Offer Opportunity to shape the B2B growth strategy of a pioneering veterinary hospital. Work closely with leading veterinary specialists and industry experts. Dynamic, collaborative work culture with opportunities for professional growth. Competitive salary and benefits. Role & responsibilities Preferred candidate profile
Role Overview: We are seeking a dynamic and seasoned HR leader with a startup mindset to spearhead the HR function at Small Animal Hospital, Mumbai. With 10+ years of progressive HR experience, the Senior Manager HR will act as a strategic partner to the leadership team while also building systems, policies, and culture from the ground up. The role requires someone who thrives in high-growth, evolving environments, and can balance planning, strategizing, and execution with hands-on problem-solving. Key Responsibilities: Strategic HR Leadership & Advisory Partner with the senior leadership as a trusted advisor on people strategy. Develop and execute HR strategies aligned with hospital expansion and long-term goals. Anticipate workforce challenges and design proactive HR interventions. Drive change management and cultural transformation initiatives. Planning & Organization Development Build scalable HR systems and processes in line with a fast-evolving hospital setup. Lead workforce planning and manpower forecasting across clinical and non-clinical functions. Create organizational structures that support agility, collaboration, and efficiency. Talent Acquisition & Retention Design innovative talent acquisition strategies for doctors, nurses, and allied staff. Build strong talent pipelines and succession plans for leadership roles. Employee Experience & Engagement Drive engagement initiatives that resonate in a high-pressure healthcare environment. Foster a collaborative, transparent, and accountable workplace. HR Operations, Compliance & Policy Establish SOPs and HR policies with a startup lens. Ensure compliance with labour laws and statutory requirements. Oversee payroll, attendance, rosters, and employee lifecycle management. Learning, Growth & Performance Design hospital-specific training and professional development programs. Lead performance management systems that reward both clinical excellence and service quality. Mentor and coach HR team members to build future-ready HR capability. Qualifications & Experience: MBA / Master’s in HR or equivalent from a reputed institute. 10+ years of HR experience, with at least 4 years in managerial role; prior experience in hospitals or healthcare is preferred. Proven track record in setting up or scaling HR functions in a startup / high-growth environment. Key Competencies: Strategic thinker with a builder’s mindset. Ability to plan, execute, and scale HR processes in dynamic environments. Exceptional interpersonal, advisory, and influencing skills. Strong decision-making ability with resilience under pressure. Entrepreneurial approach: proactive, agile, and hands-on.
Roles and Responsibilities Operate equipment to produce high-quality images that meet clinical standards. Maintain accurate records of patient data, test results, and equipment maintenance schedules. Collaborate with healthcare teams to ensure seamless communication and efficient workflow. Desired Candidate Profile 3-6 years of experience in a hospital setting (Radiology Department). B.Sc degree in Radiology or equivalent qualification from a recognized institution. Strong understanding of radiation safety protocols and quality control measures.