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Senior Manager - First Mile & Last Mile

Senior Manager - First Mile & Last Mile

Meesho

6 - 11 years

5 - 9 Lacs

bengaluru

Posted:None| Platform:

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Skills Required

management consulting driving stakeholder management starters ups data analysis logistics operations business strategy logistics sales 3pl consumer internet business process improvement product management sop last mile internet customer experience

Work Mode

Work from Office

Job Type

Full Time

Job Description

About the Role

As Senior Manager, youll lead your own team and drive performance, experience and expansion of the first & last mile network for ValMo. Youll create processes and SOPs to onboard and manage micro-entrepreneurs to do last-mile / first-mile delivery and cost metrics for logistics operations. Youll manage a team to help drive the vision of the network. Youll continuously work towards identifying gaps and providing recommendations for improving the processes.

What you will do

Lead the FM & LM charter for Valmo (Meeshos foray into logistics)
Help design SOPs that are user-centric, cost-effective, scalable and aligned to business strategy for backend processes
Manage Internal and external stakeholders
Work closely with cross functional teams to develop new processes for optimizing the network speed, network cost and improve the Customer experience
Spearhead business process improvements to positively affect operational efficiencies
Own the operational metrics associated with programs
Identify potential points of continuous improvement to fill in existing process gaps
Partner with analytics, product, fulfillment, 3PL and leadership teams to improve user experience and reduce business costs
Conduct data analysis to develop insights and identify areas of improvement

What you will need

Bachelors / Masters degree from premium college in any discipline with 6+ years of work experience in start-ups / consumer internet companies/management consulting/operations
Strong data-driven mindset to solve problems. Proven ability to form points of view on business implications
Proven track record of defining and driving initiatives with minimal supervision
Proficiency in Excel
Expertise in multi-front stakeholder management

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Senior Manager - First Mile & Last Mile