Senior Manager - Finance(O2C)

About the role Manager or Senior Manager – O2C

Manager or Senior Manager – O2C is responsible for

• Leading and optimizing the end-to-end Order to Cash process, including order management, billing, collections, and cash application.
• Implementation of systems, process, best practices, tech adoptions, developing Dashboards & reports.
• Timely revenue reporting & Books closure

Responsibilities

Strategic Leadership:

• Understand business & industry knowledge, business systems & controls around O2C Process.
• Design and implement O2C strategies aligned with business goals.
• Lead process improvement initiatives to enhance efficiency and reduce DSO (Days Sales Outstanding).
• Drive automation and digital transformation across O2C functions.

Operational Oversight:

• Oversee order processing, invoicing, credit management, and collections.
• Ensure accurate and timely billing and cash application.
• Monitor and manage customer credit limits and risk exposure.

Team Management:

• Lead and mentor a team of O2C professionals across geographies.
• Set performance goals and conduct regular reviews.
• Foster a culture of accountability and continuous improvement.

Stakeholder Collaboration:

• Work closely with Sales, Customer Service, Legal, and IT to resolve disputes and improve customer experience.
• Partner with internal audit and compliance teams to ensure adherence to financial policies.

Reporting & Analytics:

• Develop and track KPIs related to O2C performance.
• Present insights and reports to senior leadership on receivables, collections, and cash flow.
• Identify trends and recommend corrective actions.

Qualifications:

• Qualified or Semi Qualified CA or CMA, master’s degree in finance, Accounting, or Business Administration.
• 10 to 15 years of experience in finance operations, with at least 5 years in O2C leadership roles.
• Strong expertise in ERP systems (Oracle)
• Proven track record in process optimization and team leadership.
• Excellent analytical, communication, and stakeholder management skills.