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2.0 - 4.0 years
1 - 5 Lacs
Hyderabad, Chennai, Bengaluru
Hybrid
Dear Candidate, We are hiring for collections (Voice- B2B & B2C)!! Bachelor's degree with 2-7 years of experience in AR Collection, B2B & B2C Collections Understanding of Accounts Receivables process Follow-up with customers via emails and phone calls to ensure timely collection of payments for assigned portfolio Maintain detailed post correspondence update on accounts receivable records to ensure aging is up to date, credits and collections are applied, uncollectible amounts are accounted for, and miscellaneous differences are cleared Collaborate with various stakeholders (Billing, Finance, Legal, Tax, Customer Service) to resolve customer disputes and queries, to establish and maintain good client relationships, both internally and externally Monitor high-risk accounts and ensure timely escalation of challenges to management Continually look at ways to improve the customer experience Assist in streamlining and improving the accounts receivable process by identifying areas of improvement Meet the monthly productivity goals Reconcile complex accounts and have excellent attention to detail Prepare daily aging report Strategize the portfolio Fix the root cause and collect Work with internal and external stakeholders for better resolve Provide visibility to the leadership SHIFT - Rotational WORK MODE - HYBRID NOTICE PERIOD - IMMEDIATE Regards, Pamela Ranet A 6380522325
Posted 4 days ago
2.0 - 5.0 years
4 - 6 Lacs
Hyderabad
Work from Office
MASS HIRING FOR TEAM LEADER & SENIOR EXECUTIVE FOR HYDERABAD SALARY UP TO 6 LPA + INCENTIVES + YEARLY BONUS + 5 DAYS WORKING + FREE CABS. Call HR Sakshi TO Schedule Your Interview @ 9257030225 Drop your Resume:- shaktideora@virtueplacement.com Role & responsibilities:- In this role, you will be responsible for all the activities related to O2C domain. Validate the Purchase Order (PO) requests from to bill the order. Constantly to be interacted with clients for their feedback and support them wherever required. Ready to support any time at various locations as per clients expectation • Manage Order to Cash related to collections and dispute management, implement & enforce to strategy • Interaction with end customers via Calls and Emails for collecting pass due amounts. • Meeting collections numbers/targets (monthly/ quarterly/ yearly) • Customer and Country/Regional FD Relationship Management through e-mail, fax and conference calls. • Lead and participate in conference calls with Country / Regional Financial Managers. • Participate in governance meetings at country / region level; Closely work with the team and ensure right collaboration with the team members properly to meet the deliverables and motivate & help them to develop the process standards • Identify process improvement opportunities and drive implementation (Lean and Six Sigma projects) Preferred candidate profile:- 3-7 years of B2B collections & International Voice Experience , Follow up on payments, scheduling the meet with the clients. Solid interpersonal skills and ability to clearly communicate in person and on the phone. Team player self starter with the ability to work independently Effective time management skills to handle the diverse and challenging position Proven ability to successfully negotiate and resolve disputes with customers. Oracle systems experience highly preferred Immediate Joiner & 30 Days notice Only. Proficient in MS Office applications, especially in MS Excel Very Good Written and Verbal Interpersonal skills B2B Collections & International Voice experience is mandatory. Perks and benefits:- 5 Days Working Fixed Off Paid Off Free Cabs Medical Facilities Yearly Bonus Call HR Sakshi TO Schedule Your Interview @ 9257030225 Drop your Resume:- shaktideora@virtueplacement.com Note Applications SENT TO ANY Other Email Address WILL NOT BE Entertained.
Posted 6 days ago
3.0 - 8.0 years
3 - 4 Lacs
Pune
Work from Office
Role & responsibilities Preferred candidate profile Location : Pune Shift Timing : Night Shift Designation : Sr Associate and Lead Associate. Kindly find below Job Description for your referance To handle Accounts Receivable Global operations. Key Accountabilities:- Billing: Generate, review, and issue accurate customer invoices based on contractual agreements and sales orders. Ensure timely processing of billing in accordance with company policies and customer requirements. Coordinate with Sales, Customer Service, and Revenue Recognition teams to validate billing data. Monitor unbilled revenue and resolve discrepancies to ensure timely billing. Collections: Manage a portfolio of customer accounts to ensure timely payments. Proactively contact customers via email and phone to follow up on past-due invoices. Investigate and resolve disputes or billing issues affecting collections. Escalate problematic accounts and collaborate with Sales, Legal, and Management to resolve payment issues. Reporting and Compliance: Prepare regular aging reports, cash forecasts, and collection metrics. Assist with month-end close activities related to billing and receivables. Ensure compliance with internal controls, company policies, and relevant accounting standards (e.g., GAAP, IFRS). Maintain accurate and updated customer account information. Responsible for end to end OTC (Customer Set up, order release, credit analysis, claims and disputes, collections) Ability to work and perform in pressure Need to ensure that daily productivity are met Should perform all activities with the SLA Team player Internal and External Stake Holders Management Process Improvements- Accounting Knowledge- To achieve all the key Performance Indicators as set by the Team manager To be willing to work in all shifts (including nights)- Adhere to reasonable operational requests from the management- To attend all meetings and trainings as per requirements- Good knowledge of accounting OTC resource must have excellent spoken or written communication skills'
Posted 1 week ago
3.0 - 7.0 years
2 - 6 Lacs
Hyderabad, Gurugram
Work from Office
3 Years+ experience in Voice Collections (OTC) Graduate Only Budget - Upto 6.50 LPA 5 Days/ US Shifts Cabs (Immediate Joiners/Max Notice Period - 15 Days) (Excellent Communications Skills Required) Please Call - 9999869475
Posted 1 week ago
3.0 - 7.0 years
2 - 6 Lacs
Hyderabad, Gurugram
Work from Office
3 Years+ experience in International Voice Collections (OTC) Graduate Only Budget - Upto 6.50 LPA 5 Days/ US Shifts Cabs (Immediate Joiners/Max Notice Period - 15 Days) (Excellent Communications Skills Required) Please Call - 9999869475
Posted 1 week ago
3.0 - 7.0 years
3 - 6 Lacs
Gurugram
Work from Office
min. 3 yrs exp in B2B Collections (International) Package upto 6.5 LPA 1 side cab US Shifts Graduate Contact@7289094130 / yashika.imaginator@gmail.com
Posted 1 week ago
2.0 - 7.0 years
4 - 5 Lacs
Hyderabad, Gurugram
Work from Office
Min 2 yr exp in OTC Collections or international voice process B2b collection domain 5 days -Virtual interview US Shifts Gurgaon /Hyderabad -Location Call Shruti - 9891918226 shruti.imaginators22@gmail.com
Posted 1 week ago
2.0 - 7.0 years
5 - 6 Lacs
Hyderabad, Gurugram
Work from Office
Min 2-3 yrs+ exp in otc Collections or international voice process B2b collection domain 5 days -Virtual interview US Shifts Gurgaon /Hyderabad -Location For Hybd - SAP/Oracle knowledge must Call Garima-8383973628 Garimaimaginators@gmail.com
Posted 1 week ago
3.0 - 8.0 years
3 - 6 Lacs
New Delhi, Gurugram, Delhi / NCR
Work from Office
O2C Collection (MT Position) Salary : Upto 6.5 LPA Location : Gurugram Shifts : Fixed Night Week : Sat/Sun Cabs : One Side Variables : 10 Percent For More Queries Whatsapp Cv HR Sarabjeet@8882003944 Required Candidate profile Any Grad With minimum 3 Years Of Exp Into Order to Cash Collection Is mandatory For More Queries Whatsapp Cv HR Sarabjeet@8882003944
Posted 1 week ago
1.0 - 6.0 years
3 - 7 Lacs
Nagpur
Work from Office
Role & responsibilities To consolidate and record financial transactions accurately as per the guidelines. 1. To Effectively Identify Root Causes Of Ongoing Issues, Existing Processes And Procedures; And, Determine Quick Resolutions, Improvements And Enhancements For The Same In Assigned Tasks/Projects 2. To Efficiently Implement The Best Resolutions And Enhancements To Improve Existing Processes And Procedures Within Projects/Organization 3. To Create Precise And Detailed Analyses & Reports For Monitoring The Health Of The Business 4. To Create Business Requirements For Enhancing Functionality Of Process Workflows To Improve Customer Experience And Satisfaction 5. To Manage Client And Internal Business Relationships Within Various Assigned Projects To Ensure Smooth Progress And Improvements And Enhanced Functionality. Preferred candidate profile Associate 1+ years of relevant experience in Account Activation & Setup/Cash Application/Collections/Dispute Management/Invoice Management/Quality. Analyst – 2+ years of relevant experience in Account Activation & Setup/Cash Application/Collections/Dispute Management/Invoice Management/Quality. Sr. Analyst (Operations) – 4+ years of relevant experience in Account Activation & Setup/Cash Application/Collections/Dispute Management/Invoice Management/Quality.
Posted 1 week ago
3.0 - 6.0 years
3 - 6 Lacs
Chennai
Work from Office
Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. Genpact Virtual Drive for Collections - Management Trainee Date: 24 July 2025 Time: 11:30 AM to 1 PM Venue: Microsoft Teams MS Teams Meeting ID: 445 472 795 954 3 MS Teams Passcode: tt3iD9Uy Inviting applications for the role of Management Trainee, Collections We are looking for a Collections Representative who would be responsible for managing all collection and dispute resolution activities in accounts receivable and related settlement processes. Responsibilities In this role, you will be responsible for all the activities related to Order to Cash domain. • This includes the collection of invoices and the management of all related processes dispute identification and resolution, account reconciliation, credit balance disposition, and unclaimed property administration. • The Debt Collector will effectively communicate and support the collection goals, while providing quality customer service as well as actively pursue knowledge of skills and tools to be used in all collection efforts. • Follow-up with various departments to get supporting documents/ info for dispute/deductions resolution • Ability to handle, trouble shoot, and resolve recurring or occasional bottlenecks • Effectively communicate and support the collection goals, while providing quality customer service as well as actively pursue knowledge of skills and tools to be used in all collection efforts. • Receive notification for reimbursement and perform acceptability analysis within threshold Qualifications Minimum qualifications • B.Com Graduation • Relevant work experience Preferred qualifications • Good Communication Skills • Ability to learn ERP systems • Good analytical and problem-solving skills • Excellent MS Office skills including MS Excel • Good conceptual knowledge and experience in tax activities preferred Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Get to know us at www.genpact.com and on X, Facebook, LinkedIn, and YouTube. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.
Posted 1 week ago
3.0 - 8.0 years
3 - 6 Lacs
Hyderabad
Work from Office
Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. Genpact Virtual Drive for Collections - Management Trainee Date : 23 July 2025 Time: 11:30 AM to 1 PM Venue: Microsoft Teams Meeting ID: 452 860 636 331 Passcode: eZ9Ff66L Inviting applications for the role of a Management Trainee, Collections We are looking for professionals with OTC proven ability who have worked on SAP ERP- preferably in collections management and have a good understanding of upstream and downstream of Collection/Exceptions Responsibilities • Collection on past due invoices & invalid deductions on allocated portfolios via Email, phone calls etc. • Respond to email /phone queries related to disputed invoice • Research and analyze the disputes/deductions in ERP • Follow-up with various departments to get supporting documents/ info for dispute/deductions resolution • Find opportunities and recommend solutions for process and automation improvements • Daily reporting of individual portfolios to track and supervise the past dues • Implement collections strategy to reduce the past due Research and resolve issues in a manner to expedite all cases in order to avoid any adverse customer impact • Work as a phenomenal teammate to process any Adhoc request in a timely manner. • Deliver quality customer service by researching and responding to all internal & external partners inquiries quickly, optimal and expertly. • Call out problems to senior staff members and or management as appropriate. Qualifications we seek in you Minimum qualifications • Any Graduate • Strong Communication Skills (verbal and written) • High Energy level Preferred qualifications • Good customer handling skills Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Get to know us at www.genpact.com and on X, Facebook, LinkedIn, and YouTube. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.
Posted 1 week ago
2.0 - 6.0 years
3 - 5 Lacs
Chennai
Work from Office
Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. Genpact Virtual Drive for Collections - Management Trainee Date : 18 July 2025 Time: 11:30 AM to 1 PM Venue: Microsoft Teams MS Teams Meeting ID: 441 829 668 061 MS Teams Passcode: 7zp63yg3 Inviting applications for the role of a Process Developer & Management Trainee, Collections We're looking for someone with deep understanding and understanding of entire order to cash process including different invoice types (Manual, Consolidated and Automated) In this role, you will be expected to work on strict deadlines, in a fairly high pressure business environment while being a good team player. SAP knowledge and experience in generating reports from SAP would be an added advantage. Should be open to work in any shift as per the business requirement Responsibilities In this role, you will be responsible for all the activities related to O2C domain. Validate the Purchase Order (PO) requests from to bill the order. Constantly to be interacted with clients for their feedback and support them wherever required. Ready to support any time at various locations as per clients expectation Manage Order to Cash related to collections and dispute management, implement & enforce to strategy Interaction with end customers via Calls and Emails for collecting pass due amounts. Meeting collections numbers/targets (monthly/ quarterly/ yearly) Customer and Country/Regional FD Relationship Management through e-mail, fax and conference calls. Lead and participate in conference calls with Country / Regional Financial Managers. Participate in governance meetings at country / region level; Closely work with the team and ensure right collaboration with the team members properly to meet the deliverables and motivate & help them to develop the process standards Identify process improvement opportunities and drive implementation (Lean and Six Sigma projects) Qualifications we seek in you! Minimum qualifications B.Com Graduation (MBA Finance preferred) Very good knowledge of German, min. C2 Meaningful experience in Order to Cash Preferred qualifications Very Good Written and Verbal Interpersonal skills Proficient in MS Office applications, especially in MS Excel Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Get to know us at www.genpact.com and on X, Facebook, LinkedIn, and YouTube. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.
Posted 2 weeks ago
5.0 - 10.0 years
3 - 8 Lacs
Coimbatore
Work from Office
Role & responsibilities Order Approval. Orders must be reviewed and ensure accounts are up to date before allowing orders to be processed. Orders over the credit limit will be sent to the credit manager for review and approval of the credit limit. Payment Postings and Reconciliations. Post payments to customers from all bank accounts, reconciles with posted bank transactions, works with the AP department to have refunds issued when needed, and contacts customers with duplicate payments. Cash Application. Accepts payments for customers who request payments through cases, phone calls or emails for processing. Apply payments to customer invoices per customer remittance. Account Reconciliation. Prepares and records financial transactions for assigned accounts to accumulate and record accurate and timely financial history. Ensures daily deposit reconciliation; maintains daily, monthly reporting for audit purposes. Reconciles daily deposit totals, review, and correct discrepancies. Responsible for cash balancing and reconciliation of bank deposits and communication between internal and external customers. Write off FX fees, and slight differences on accounts. Research and Resolution. Researches and accurately distributes payments with no apparent invoice number, or date-of-service. Research and determine the correct claim for the payment if there is a valid date of invoice and accurately apply payment to correct invoice. Ensures Compliance. Research compliance with customers through online portals, work with the warehouse team to dispute issues. Create customers credit memo in relation to deductions that are on payment, create debit memo to reverse paybacks disputed and paid back to the company. Review and understand customers' contracts and understand if the credits that customers are taking are indeed valid. Systems Capability. Manage cases in Salesforce, understand how to review customer accounts and orders in the system. Understand how to review and pull copies of statements in Great Plains, understand how to pull copies of invoices, and credits/returns for customers. Manage accounting, collection, and personal inbox emails from internal and external customers. Collections. Review past due customers, send out customers statements. Making outbound collection calls in a professional manner while keeping and improving customer relations. Taking inbound calls from customer calls in relation to their account
Posted 3 weeks ago
3.0 - 8.0 years
3 - 5 Lacs
Chennai
Remote
JOB DETAILS: SHIFT TIME- US SHIFT (NIGHT SHIFT) WORK MODE- WFH (WORK FROM HOME) Bachelor's degree with experience in AR Collection, B2B Collection, B2C Collection. Understanding Collection Process. Follow-up with customers via emails and phone calls to ensure timely collection of payments for assigned portfolio Maintain detailed post correspondence update on accounts receivable records to ensure aging is up to date, credits and collections are applied, uncollectible amounts are accounted for, and miscellaneous differences are cleared Collaborate with various stakeholders (Billing, Finance, Legal, Tax, Customer Service) to resolve customer disputes and queries, to establish and maintain good client relationships, both internally and externally Monitor high-risk accounts and ensure timely escalation of challenges to management Continually look at ways to improve the customer experience Assist in streamlining and improving the accounts receivable process by identifying areas of improvement Meet the monthly productivity goals Reconcile complex accounts and have excellent attention to detail Prepare daily aging report Strategize the portfolio Location - Pan India
Posted 3 weeks ago
3.0 - 8.0 years
3 - 6 Lacs
Hyderabad
Work from Office
Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. Genpact Virtual Drive for Collections - Management Trainee Date : 17 July 2025 Time: 11:30 AM to 1 PM Venue: Microsoft Teams Meeting ID: 490 982 222 141 5 Passcode: yq3UK7j5 Inviting applications for the role of a Management Trainee, Collections We are looking for professionals with OTC proven ability who have worked on SAP ERP- preferably in collections management and have a good understanding of upstream and downstream of Collection/Exceptions Responsibilities • Collection on past due invoices & invalid deductions on allocated portfolios via Email, phone calls etc. • Respond to email /phone queries related to disputed invoice • Research and analyze the disputes/deductions in ERP • Follow-up with various departments to get supporting documents/ info for dispute/deductions resolution • Find opportunities and recommend solutions for process and automation improvements • Daily reporting of individual portfolios to track and supervise the past dues • Implement collections strategy to reduce the past due Research and resolve issues in a manner to expedite all cases in order to avoid any adverse customer impact • Work as a phenomenal teammate to process any Adhoc request in a timely manner. • Deliver quality customer service by researching and responding to all internal & external partners inquiries quickly, optimal and expertly. • Call out problems to senior staff members and or management as appropriate. Qualifications we seek in you Minimum qualifications • Any Graduate • Strong Communication Skills (verbal and written) • High Energy level Preferred qualifications • Good customer handling skills Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Get to know us at www.genpact.com and on X, Facebook, LinkedIn, and YouTube. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.
Posted 3 weeks ago
2.0 - 7.0 years
3 - 6 Lacs
Hyderabad
Work from Office
Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. Genpact Virtual Drive for Collections - Management Trainee Date : 14 July 2025 Time: 11:30 AM to 1 PM Venue: Microsoft Teams MS Teams Meeting ID: 461 486 420 116 MS Teams Passcode: zu9S7Yg6 Inviting applications for the role of a Management Trainee, Collections We are looking for professionals with OTC proven ability who have worked on SAP ERP- preferably in collections management and have a good understanding of upstream and downstream of Collection/Exceptions Responsibilities • Collection on past due invoices & invalid deductions on allocated portfolios via Email, phone calls etc. • Respond to email /phone queries related to disputed invoice • Research and analyze the disputes/deductions in ERP • Follow-up with various departments to get supporting documents/ info for dispute/deductions resolution • Find opportunities and recommend solutions for process and automation improvements • Daily reporting of individual portfolios to track and supervise the past dues • Implement collections strategy to reduce the past due Research and resolve issues in a manner to expedite all cases in order to avoid any adverse customer impact • Work as a phenomenal teammate to process any Adhoc request in a timely manner. • Deliver quality customer service by researching and responding to all internal & external partners inquiries quickly, optimal and expertly. • Call out problems to senior staff members and or management as appropriate. Qualifications we seek in you Minimum qualifications • Any Graduate • Strong Communication Skills (verbal and written) • High Energy level Preferred qualifications • Good customer handling skills Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Get to know us at www.genpact.com and on X, Facebook, LinkedIn, and YouTube. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.
Posted 3 weeks ago
1.0 - 6.0 years
3 - 5 Lacs
Bengaluru
Work from Office
Job Title: OTC Cash Applications/Collections & Credit Management Analyst Location: Bangalore Experience: 1-7 years Job Description: We are looking for a skilled professional to manage end-to-end Order to Cash (OTC) operations, with a focus on Cash Applications , Collections , and Credit Management . The role involves ensuring timely cash posting, effective collections, and managing customer credit risk. Key Responsibilities: Accurately process and apply incoming payments ( cash application ) Investigate and resolve unapplied or disputed payments Perform customer account reconciliations Execute proactive collections and follow-up on overdue accounts Assess customer creditworthiness and establish credit limits Monitor credit exposure and support periodic credit reviews Collaborate with sales and customer service teams to resolve disputes Requirements: Strong understanding of OTC processes , especially cash application , collections , and credit management Experience with ERP systems (e.g., SAP, Oracle) Excellent communication, analytical, and stakeholder management skills
Posted 3 weeks ago
2.0 - 7.0 years
3 - 6 Lacs
Pune
Work from Office
Job Title: AR Collections - Associate / Senior Associate Shift Timing: 6pm to 3am IST Pre-Requisits: Strong analytical and accounting skills Ability to interact and communicate effectively across all levels and functions Strong communicator (written and verbal) Ability to work independently with minimal supervision, and as part of a team Proficiency with Word, Excel and PowerPoint Job Descriptions: Responsible to handle Clients and businesses queries and follow-up for the outstanding payments. Responsible for the daily input of vendor invoices and their related files, along with credit card payments into the maintenance system, including entering and tracking related documentation daily, setting up and maintaining vehicle files in accordance with Department of Transportation regulations. To co-ordinate all accounting activities associated with general ledger particularly fixed assets, inter-company transactions, inventory, cash, and bank Contact clients and discuss their overdue payments & Update account status records Prepare and present reports on collection activities and progress Prepare monthly financial statement and perform banking functions as required & Organizes documents systematically and maintains files and records Responsible for managing, reviewing, and coordinating with outside service providers on statutory filing and payments Points for your information: AR Collections work timing will be from 6pm to 3am, Cab Facility will be provided Pick and Drop for the night shifts. As this requirement interact with our US team, we want candidates with good communication skills.
Posted 3 weeks ago
2.0 - 6.0 years
3 - 5 Lacs
Chennai
Work from Office
Ready to shape the future of work? At Genpact, we don't just adapt to change we drive it. AI and digital innovation are redefining industries and were leading the charge. Genpacts AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team thats shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook. Inviting applications for the role of a Process Developer , Collections We're looking for someone with deep understanding and understanding of entire order to cash process including different invoice types (Manual, Consolidated and Automated) In this role, you will be expected to work on strict deadlines, in a fairly high pressure business environment while being a good team player. SAP knowledge and experience in generating reports from SAP would be an added advantage. Should be open to work in any shift as per the business requirement Responsibilities In this role, you will be responsible for all the activities related to O2C domain. Validate the Purchase Order (PO) requests from to bill the order. Constantly to be interacted with clients for their feedback and support them wherever required. Ready to support any time at various locations as per clients expectation Manage Order to Cash related to collections and dispute management, implement & enforce to strategy Interaction with end customers via Calls and Emails for collecting pass due amounts. Meeting collections numbers/targets (monthly/ quarterly/ yearly) Customer and Country/Regional FD Relationship Management through e-mail, fax and conference calls. Lead and participate in conference calls with Country / Regional Financial Managers. Participate in governance meetings at country / region level; Closely work with the team and ensure right collaboration with the team members properly to meet the deliverables and motivate & help them to develop the process standards Identify process improvement opportunities and drive implementation (Lean and Six Sigma projects) Qualifications we seek in you! Minimum qualifications B.Com Graduation (MBA Finance preferred) Very good knowledge of German, min. C2 Meaningful experience in Order to Cash Preferred qualifications Very Good Written and Verbal Interpersonal skills Proficient in MS Office applications, especially in MS Excel Why join Genpact? Be a transformation leader Work at the cutting edge of AI, automation, and digital innovation Make an impact Drive change for global enterprises and solve business challenges that matter Accelerate your career Get hands-on experience, mentorship, and continuous learning opportunities Work with the best Join 140,000+ bold thinkers and problem-solvers who push boundaries every day Thrive in a values-driven culture Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up Let's build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.
Posted 3 weeks ago
2.0 - 6.0 years
3 - 5 Lacs
Chennai
Work from Office
Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. Genpact Virtual Drive for Collections - Management Trainee Date : 9 July 2025 Time: 11:30 AM to 1 PM Venue: Microsoft Teams MS Teams Meeting ID: 463 977 194 483 6 MS Teams Passcode: Kt6yB3Zs Inviting applications for the role of a Process Developer & Management Trainee, Collections We're looking for someone with deep understanding and understanding of entire order to cash process including different invoice types (Manual, Consolidated and Automated) In this role, you will be expected to work on strict deadlines, in a fairly high pressure business environment while being a good team player. SAP knowledge and experience in generating reports from SAP would be an added advantage. Should be open to work in any shift as per the business requirement Responsibilities In this role, you will be responsible for all the activities related to O2C domain. Validate the Purchase Order (PO) requests from to bill the order. Constantly to be interacted with clients for their feedback and support them wherever required. Ready to support any time at various locations as per clients expectation Manage Order to Cash related to collections and dispute management, implement & enforce to strategy Interaction with end customers via Calls and Emails for collecting pass due amounts. Meeting collections numbers/targets (monthly/ quarterly/ yearly) Customer and Country/Regional FD Relationship Management through e-mail, fax and conference calls. Lead and participate in conference calls with Country / Regional Financial Managers. Participate in governance meetings at country / region level; Closely work with the team and ensure right collaboration with the team members properly to meet the deliverables and motivate & help them to develop the process standards Identify process improvement opportunities and drive implementation (Lean and Six Sigma projects) Qualifications we seek in you! Minimum qualifications B.Com Graduation (MBA – Finance preferred) Very good knowledge of German, min. C2 Meaningful experience in Order to Cash Preferred qualifications Very Good Written and Verbal Interpersonal skills Proficient in MS Office applications, especially in MS Excel Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Get to know us at www.genpact.com and on X, Facebook, LinkedIn, and YouTube. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.
Posted 3 weeks ago
3.0 - 6.0 years
3 - 6 Lacs
Gurugram
Work from Office
Monitoring accounts to identify overdue payments Finding and contacting customers to arrange debt payoffs Keeping accurate records and reporting on collection activity Report on collection activity and accounts receivable status Reconcilation Required Candidate profile Bcom with Knowledge of billing procedures and collection techniques Proven experience as a Collection Specialist or similar role Comfortable working with targets ERP SAP info.aspiringmantra@gmail.com
Posted 4 weeks ago
2.0 - 4.0 years
2 - 6 Lacs
New Delhi, Gurugram
Work from Office
Hiring For a Consulting Firm - AR , AP - Gurgaon Location AR = Collections / Billing + SAP Experience is Mandate = Upto 8 LPA AP - Invoice Processing + SAP Experience is Mandate = Upto 6.5 LPA Required Candidate profile WhatsApp Resume to Saurabh - 9818385050 ( DONT CALL WHATSAPP ONLY ) & Mention Consulting Firm
Posted 1 month ago
0.0 - 3.0 years
5 - 6 Lacs
Gurugram
Work from Office
Hiring for US client in Gurgaon initially on the payroll of Mynd Solutions Payroll. (can be converted to permanent depending upon the performance) Job Title- : Collections Coordinator - APAC Shift Timings - General Shift (8:00 AM to 4:30 PM) Location - Gurgaon Salary - Upto 5-6 LPA Interested candidates can directly send CV at shruti.monga@myndsol.com / Pratibha@myndsol.com Position Type- 2 years_MYND Solution (www.myndsol.com)- Depending upon the performance, candidate can also get converted into Direct payroll of Keysight Technologies Job Overview We are seeking a highly organized and proactive Collections Coordinator to join our finance team. The role involves managing customer account receivables, coordinating collection activities, ensuring payment compliance, and acting as a liaison between customers and internal departments. The ideal candidate will possess strong communication skills, technical knowledge of finance tools, and a positive attitude toward problem-solving and learning. Key Responsibilities Interact with customers to ensure timely payment of invoices and resolution of outstanding balances. Manage and track past due accounts and initiate follow-up actions as per the Collection Action Path. Coordinate with cross-functional teams including Procurement, Treasury, Tax, Legal, Contracts, Pricing, Sales, and Business Finance. Ensure proper recording, classification, and control of financial transactions. Maintain SOX compliance by following established procedures and documentation practices. Support customer refunds, adjustments, and reconciliation processes. Gather supporting documents from customers to meet financial audit and compliance requirements. Coordinate with banks for resolving payment issues involving cheques, letters of credit, and guarantees (Level 1). Provide detailed comments and metrics reports on customer portfolios to management (Level 1). Act as a point of contact (SPOC) for internal reporting and support team activities. Collaborate with audit teams to prepare and submit necessary documentation. Technical Skills Knowledge of ERP systems such as SAP/Oracle
Posted 1 month ago
4.0 - 9.0 years
7 - 10 Lacs
Bengaluru
Work from Office
About the client Hiring for top Multinational corporation !! Role: O2C Team lead -Order Management Qualification : Graduation Experience : 4 - 8 Years Key Responsibilities: Team Leadership & Management: Lead and manage a team of O2C specialists and SMEs, ensuring alignment with organizational goals and optimal team performance. Process Ownership: Oversee the entire order lifecycle, including order processing, customer query resolution, deal progression, invoicing, and escalations. Ensure processes are handled efficiently and accurately. Mentorship & Development: Coach and mentor team members, providing continuous feedback, performance assessments, and opportunities for skill development. Escalation Management : Handle escalated issues, ensuring they are resolved effectively and with minimal impact on operations and customer satisfaction. Stakeholder Collaboration: Work closely with cross-functional teams, including sales, finance, and logistics, to ensure smooth order fulfillment and alignment on process improvements. Process Improvement: Identify areas for process optimization, reduce inefficiencies, and implement strategic initiatives to enhance the O2C process. Quality Assurance : Ensure adherence to quality standards and regularly review team performance metrics such as accuracy, timeliness, and compliance. System Proficiency: Provide guidance in the use of ERP and CRM tools, supporting the team in leveraging these systems effectively. Performance Monitoring : Monitor team KPIs, ensuring that quality scores and customer satisfaction targets are consistently met or exceeded. Shift Leadership: Provide leadership presence across multiple shifts to ensure smooth operations in a 24/7 environment. Qualifications: Education : Any Graduate/Postgraduate. Certification in Supply Chain Management, Business Process Management, or related fields is preferred. Experience: Minimum 6 to 8 years of experience in Order Management and O2C processes, with at least 2 to 3 years in a leadership or team lead role within a BPO/BPM environment. Leadership Skills: Demonstrated ability to lead, coach, and develop a team in a fast-paced, dynamic work environment. Technical Skills: Proficiency in ERP/CRM tools and MS Office. Ability to train and guide others in using these systems effectively. Location: Bangalore Salary: 10.5 LPA Shift: Night Shift (Sat & Sun fixed weekly off) Mode: Work from Office Interview mode : Face to Face (Walk -in) Transport: 2-way cab facility provided - Thanks & Regards, Lakshmi PS HR analyst Black and White Business Solutions Pvt Ltd Bangalore, Karnataka, INDIA. Direct Number: 080-67432489 | WhatsApp 789250019 lakshmi.p@blackwhite.in | www.blackwhite.in ****************************** DO REFER YOUR FRIENDS**********************************
Posted 1 month ago
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