Senior Manager Customer Relationship Management

As a Client Relations Executive at Learningshala, your role involves creating and nurturing long-term relationships with customers. You will be responsible for resolving any issues that may arise to ensure customer satisfaction. Your excellent communication skills will be crucial in understanding customer needs and brainstorming ways to fulfill them. If you have a background in customer service within the Education Industry and possess knowledge of our industry, we are excited to meet you. Key Responsibilities: - Providing support to enrolled students - Resolving queries - Drawing references from already enrolled students - Building relationships with enrolled students - Maintaining CRM - Demonstrating a proven track record of retaining and managing more than 1000+ clients In addition to the above responsibilities, you will actively contribute as a team player to encourage sales and promote a collaborative work environment. Please note that the office address for Learningshala is A-39, Sector 4, Noida.,