Senior Manager Customer Relationship Management

You will be working as a Client Relations Executive at Learningshala, where your main responsibility will be to establish and maintain long-term relationships with customers. Your role will involve resolving any issues that may arise to ensure customer satisfaction. Your key responsibilities will include: - Providing support to enrolled students - Resolving customer queries - Leveraging references from existing students - Developing strong relationships with enrolled students - Managing the customer relationship management (CRM) system - Demonstrating a proven track record of retaining and managing over 1000+ clients As a team player, you will actively contribute to sales efforts and collaborate with colleagues to achieve common goals. Your communication skills and ability to understand customer needs will be crucial in this role. If you have a background in customer service, particularly in the education industry, and possess knowledge of the industry, we are interested in meeting you.,