Senior Manager/ AVP Client Retention, Health & Benefits

WTW Global Delivery And Solutions

8 - 14 years

25 - 30 Lacs

gurugram

Posted:6 days ago| Platform:

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Skills Required

excel microsoft office applications project management ms office outlook windows xp written communication microsoft windows powerpoint

Work Mode

Work from Office

Job Type

Full Time

Job Description

We are looking for a skilled Senior Manager/ AVP to lead our client retention efforts in the health and benefits sector. The ideal candidate will have a strong background in managing client relationships and driving business growth.

Roles and Responsibility

Develop and implement effective client retention strategies to increase customer satisfaction and loyalty.
Build and maintain strong relationships with key clients and stakeholders to identify new business opportunities.
Collaborate with cross-functional teams to deliver high-quality solutions and services to clients.
Analyze market trends and competitor activity to stay ahead of the competition.
Identify and mitigate potential risks to ensure seamless delivery of services.
Provide exceptional customer service and support to resolve client complaints and concerns.

Job Requirements

Proven experience in managing client relationships and driving business growth.
Strong understanding of the health and benefits industry and its trends.
Excellent communication, interpersonal, and problem-solving skills.
Ability to work in a fast-paced environment and meet deadlines.
Strong analytical and decision-making skills with attention to detail.
Experience in developing and implementing strategic plans to achieve business objectives.

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