Posted:-1 days ago|
Platform:
Work from Office
Full Time
Role: P eople M anagement with hands on P ublication D evelopment
Work Mode: Hybrid (3 days a week in office)
Location: Manyata Tech Park, Bangalore
Here it means more. More because here everyone, no matter the role, deeply connects with patients so we can do our best work. More because of the supportive culture where ideas are encouraged, the work is challenging and rewarding. More because of the impact we can have on our own careers, developing at pace. But most of all, more because of our patients, their journey and their hope. That is what brings us closer to every individual, closer to our work, and closer together as a team.
Introduction to role:
The Publications Delivery Lead (Senior Manager) will establish and lead the Alexion Publications Delivery team, overseeing a multi-tier organization of publication writers, graphic designers, InVision specialists, and editors. This role blends people leadership and operations management, with accountability for end-to-end delivery excellence in scientific publications, operational rigor, stakeholder engagement, and continuous improvement. The ideal candidate is a seasoned publications professional with substantial experience in global capability centres (GCCs) or service agencies, and a demonstrated record of building teams from the ground up, defining KPIs, implementing SOPs, and driving quality and metrics at scale.
Key Responsibilities:
Performance management: Set clear goals, conduct regular check-ins and annual reviews, manage underperformance, and recognize high performance.
Forecast demand, plan capacity, and manage hiring, onboarding, and succession. Operations Management and Delivery Excellence
End-to-end delivery: Oversee planning, drafting, review cycles, approvals, and finalization of publications to meet timelines and quality standards.
KPImetrics management: Define and track SLAs, KPIs, and OKRs (e.g., on-time delivery, first-time-right quality, cycle-time, rework rates, stakeholder satisfaction).
Quality management: Implement robust QAQC processes, editorial standards, checklists, and audit readiness; ensure compliance with GPP and internal policies.
Intake and prioritization: Run structured request intake, triage, resourcing, and scheduling to balance portfolio priorities and work volume.
Governance: Lead cadence meetings (stand-ups, sprint reviews, monthly governance calls, QBR), publish dashboards, and present performance to leadership.
Publication Delivery Domain Responsibilities
Align with GPP (Good Publication Practice), ICMJE, CONSORTPRISMA where applicable, medical-legal-regulatory standards, and internal policies. Should be aware of the guidelines in Equator Network and should be an advocate to implement then as needed.
Systems: Champion publication management tools (e.g., Pub planning platforms, content repositories, reference managers), collaboration suites, and workflow trackers.
Artificial intelligence: Demonstrated understanding of AI tools in medical publications, with a strong inclination to pilot, implement, and scale solutions that enhance efficiency, quality, and consistency.
Build automated dashboards and monthly business reviews; deliver actionable insights to stakeholders and leadership.
Required Qualifications
Experience: 15+ years in medical publicationsmedical writing, including 5+ years in people management and operations leadership.
Setting up new teamsfunctions in GCCs or service agencies, implementing SOPs, KPIs, and delivery governance. Domain expertise : Strong knowledge of GPP, ICMJE, CONSORTPRISMA, ethical authorship, data standards, and journalcongress processes. ISMPP ability to run large-scale delivery with metrics, QA, and continuous improvement. Experience partnering with global cross-functional teams and external agencies; and influence skills. Working across time zones and cultures; experience in global capability
Core Competencies
When we put unexpected teams in the same room, we unleash bold thinking with the power to inspire life-changing medicines. In-person working gives us the platform we need to connect, work at pace and challenge perceptions . Thats why we work, on average, a minimum of three days per week from the office. But that doesnt