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5.0 - 7.0 years
2 - 5 Lacs
Hyderabad, Telangana, India
On-site
Job Title: Account Manager Location: Hyderabad Experience: 5+ yrs. Job Summary We are looking for a dedicated and customer-focused Account Manager to join our team. In this role, you will be responsible for managing client relationships, understanding their needs, and ensuring they receive excellent service. You will work closely with internal teams to deliver solutions that meet client goals. Key Responsibilities: Build and maintain strong relationships with clients Act as the main point of contact for client accounts Understand client needs and provide suitable solutions Manage account activities including planning, meetings, and reporting Work with internal teams to ensure client expectations are met Identify new opportunities to grow accounts Handle any issues or complaints in a professional manner Prepare regular reports on account status and performance Requirements: Bachelor's degree in Business, Marketing, or a related field. Proven experience as an Account Manager or in a similar customer-facing role. Strong communication and interpersonal skills. Ability to manage multiple accounts and projects at once. Problem-solving attitude and attention to detail. Proficiency in MS Office and CRM software is a plus What We Offer Competitive salary and benefits. Supportive team environment. Opportunities for growth and professional development. Engaging and collaborative workplace
Posted 2 days ago
10.0 - 15.0 years
6 - 10 Lacs
Kolkata, Mumbai, New Delhi
Work from Office
SKILLS AND KNOWLEDGE Educational Qualifications Any Diploma / Any Degree or a related field (or equivalent experience). Functional Skills Strong knowledge of inventory management principles and best practices. Proficiency in using computerized inventory management systems. Excellent communication, interpersonal, and leadership skills. Ability to work independently and as part of a team. Strong problem-solving and analytical skills. Knowledge of solar power plant operations (preferred). Familiarity with safety regulations and compliance requirements. Experience with ERP systems and other relevant software. Relevant and total years of Experience Minimum 10+ years of experience in store management, preferably in a solar construction site PRINCIPAL ACCOUNTABILITIES Accountabilities Major Activities Inventory Management: Oversee the receipt, storage, and issuance of all materials, equipment, and tools. Maintain accurate inventory records using computerized systems (e.g., ERP, inventory management software). Track material consumption and usage to optimize stock levels and prevent shortages or overstocking. Conduct regular cycle counts and physical inventory audits. Ensure proper storage conditions for materials, including protection from damage and degradation. Material Handling: Coordinate the timely delivery of materials to various work areas within the plant. Ensure materials are handled and stored safely, following established procedures and safety guidelines. Maintain a clean and organized store environment. Procurement and Vendor Management: Collaborate with the procurement team to ensure timely and efficient procurement of materials. Communicate with vendors regarding material orders, delivery schedules, and discrepancies. Maintain a database of approved vendors and their contact information. Team Leadership and Management: Supervise and train store personnel, including storekeepers and helpers. Delegate tasks and responsibilities effectively. Foster a positive and collaborative work environment. Reporting and Documentation: Prepare and submit regular reports on inventory levels, material consumption, and other relevant metrics. Maintain accurate records of all material transactions and movements. Ensure compliance with all relevant safety and regulatory requirements. Safety and Compliance: Ensure all store operations comply with safety regulations and company policies. Promote a culture of safety and accident prevention within the store. Participate in safety audits and inspections.
Posted 4 days ago
6.0 - 10.0 years
15 - 20 Lacs
Mumbai
Work from Office
Job Description: Job Title: Vendor Management Specialist, AS Location: Mumbai, India Role Description Vendor Management is responsible for the service relationship with a vendor on a transactional level and for transactional vendor related support tasks. Work includes: Managing or performing strategic sourcing work to manage risk and optimize the value/resilience of materials/services sourcing including Establishing supplier relationship management processes and continuous improvement goals/programs Negotiating contracts and coordinating supplier integration plans with internal clients Monitoring market dynamics that impact materials/services availability and/or pricing Partnering with internal clients to identify sourcing needs, develop buyer/market profiles, identify marketplace trends, and define acceptable service levels What we ll offer you As part of our flexible scheme, here are just some of the benefits that you ll enjoy Best in class leave policy Gender neutral parental leaves 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs. and above Your key responsibilities Manage end-to-end vendor service relationship, which includes but not limited to Sourcing, Contracting, Negotiation and third-party risk management Primary contact for the vendor engagement and responsibility for the vendor related risk management process Deliver the daily workload, activities and tasks of the vendor management functions to ensure all vendor remediation activities are timely completed Support the wider team by identifying the process improvement ideas and drive the key initiatives to make process more efficient Monitor and develop supplier performance and optimize relationships Collaborate closely with the businesses, respective CB Vendor & Service Owners, Procurement, and 2nd LoD functions (RTC s) Your skills and experience University degree in economics, apprenticeship in banking or equivalent qualification Several years of banking experience, preferably with Corporate Bank products General knowledge and experience of contract, service delivery, project management and performance management of Vendor performance Experienced in working with third parties and cross-functional teams and solid understanding of Non-Financial Risk Management (NFRM), Service Delivery Management (SDM) and Third-Party Management (TPM) functions Analytical skills and a problem-solving mind-set, strongly motivated and the ability to challenge and be challenged whilst maintaining the highest levels of professionalism Strong communicative skills in English (verbal and written) How we ll support you Training and development to help you excel in your career Coaching and support from experts in your team A culture of continuous learning to aid progression A range of flexible benefits that you can tailor to suit your needs https://www. db. com/company/company. htm Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group. We welcome applications from all people and promote a positive, fair and inclusive work environment.
Posted 5 days ago
8.0 - 10.0 years
35 - 40 Lacs
Mumbai
Work from Office
Business Function Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Banks operational processes and inspire to delight our business partners through our multiple banking delivery channels. Job Purpose: The Head of IT Infrastructure is a strategic leadership role responsible for overseeing the design, implementation, and management of the bank s IT infrastructure, including data centres, cloud services, network systems, branch IT infrastructure, and Information Security Risk Management. The role ensures high availability, scalability, security, and efficiency of IT systems across 500+ branches in India while aligning with global IT standards and regulatory requirements. Key Responsibilities: IT Infrastructure Strategy & Leadership - Define and execute the IT infrastructure roadmap in alignment with business objectives and digital transformation initiatives. - Lead a large team of IT professionals across infrastructure, security, and operations. - Ensure cost-effective, scalable, and high-performance IT infrastructure solutions. Data Center & Cloud Management - Oversee the design, implementation, and management of on-premise data centers, hybrid cloud, and multi-cloud strategies. - Ensure 24/7 availability, disaster recovery, and business continuity planning. - Optimize data center operations for efficiency, security, and compliance (RBI, SEBI, ISO 27001, etc.). - To oversee multiple projects and manage Pivot Cloud, comprising over 1200 servers and a team of 100 members, including contractors and direct employees Branch IT Infrastructure - Manage the deployment, maintenance, and support of IT infrastructure across 500+ branches. - Ensure seamless connectivity, network security, and digital banking capabilities at branch locations. - Drive automation and standardization of branch IT systems for operational efficiency. Information Security & Risk Management - Strengthen cybersecurity posture by implementing robust security frameworks (NIST, CIS, RBI guidelines). - Oversee vulnerability assessments, penetration testing, and security audits. - Ensure compliance with regulatory requirements (RBI, DPDPA, IT Act, etc.) and mitigate IT risks. Network & Enterprise Systems - Manage enterprise-wide network architecture (SD-WAN, MPLS, VPN, Zero Trust) and IT operations. - Lead infrastructure modernization initiatives (software-defined infrastructure, automation, AIOps). - Partner with vendors, regulators, and internal stakeholders for seamless IT service delivery. Budget & Vendor Management - Develop and manage the IT infrastructure budget, ensuring cost optimization. - Evaluate and manage third-party vendors, cloud providers, and outsourcing partners. Requirements Education: Bachelor s or master s degree in computer science, IT, or related field. Certifications like CISM, CISSP, ITIL, TOGAF, or cloud certifications (AWS/Azure/GCP) are preferred. Experience: 20+ years in IT infrastructure leadership, with at least 8-10 years in banking/financial services. Technical Expertise: - Strong knowledge of data center operations, cloud technologies, and network security. - Experience in managing large-scale IT infrastructure for distributed branch networks. - In-depth understanding of RBI cybersecurity guidelines and financial sector compliance. - Leadership Skills: Proven ability to lead large teams, influence stakeholders, and drive digital transformation. Key Competencies: - Strategic thinking & innovation - Risk management & regulatory compliance - Vendor & stakeholder management - Strong decision-making & problem-solving skills - Excellent communication & leadership
Posted 1 week ago
3.0 - 5.0 years
25 - 30 Lacs
Bengaluru
Work from Office
Job Description As an Integrated Campaigns Programs Lead, you will play a pivotal role in driving demand generation through strategic third-party vendor partnerships. In this role, you will collaborate with campaign leaders to jointly define 3rd party channel strategies, optimize investments, experiment with new marketing approaches, and solve complex operational challenges. Youll get hands-on with MarTech innovations, Account-Based Marketing (ABM) tactics, and data-driven optimization all while pushing the boundaries of how we engage and convert our Ideal Customer Profile (ICP). If youre a strategic thinker who thrives at the intersection of creativity, analytics, and execution and you love the challenge of managing high-value partnerships this role is for you. Key Responsibilities Program Strategy & Execution: Co-own the investment strategy for high-performing third-party programs, working alongside campaign leaders to align budget allocation with business objectives. Develop scalable, data-driven programs that target the right ICP in the TAM across content syndication, BANT lead generation, and webinar activations. Experiment boldly test innovative campaign approaches, optimize for conversions, and unlock new ways to drive pipeline growth. Work cross-functionally with marketing, sales, finance, and analytics teams to ensure on-time execution and measure impact. Build feedback loops to continuously refine and optimize programs based on performance insights and sales feedback. Vendor Management & Negotiation: Negotiate high-value contracts and pricing models to drive the best outcomes balancing cost efficiency with quality lead generation. Manage the end-to-end contract lifecycle from SOW approvals to finance sign-offs and invoice tracking to ensure operational excellence. Build strategic, long-term relationships with partners, fostering innovation and collaboration to enhance campaign performance. Performance Monitoring & Analytics: Be the data-driven decision-maker track performance metrics, analyze pipeline contribution, and adjust spend based on real-time insights. Own post-campaign analysis identify trends, optimize lead flows, and recommend best practices to improve conversion rates. Present insightful performance reports to key stakeholders, influencing future investments and strategic pivots. Qualifications Education & Experience: Bachelor s degree in Marketing, Business, Communications, or a related field. 3-5 years of experience in campaign management, vendor negotia
Posted 1 week ago
8.0 - 12.0 years
13 - 18 Lacs
Pune
Work from Office
1) Define strategic communication process to build mutually beneficial relationships between organization and stakeholders. 2) Optimal utilization of the Social Media space by reaching out to a defined target audience thereby Building a positive brand image and earn trust towards being employer of choice. 3) Communication Channels - Drive initiatives across plant by promoting transparency and open communication across all levels (internal campaign creation, videos, mailers, articles, blogs, internal publications monthly / quarterly / annual (soft & hard) executive dialogue sessions such as Town Halls, etc) 4) Define strategy to strengthen company culture and values, ensuring alignment with the Picture of Future 5) Writing communication collateral (entity NEWS Magazine, plant notices, internal mailers, executive communications) 6) Responsible for planning, execution & conduct of all events in plant (event management). 7) Support marketing, engineering teams & other functions with content creation, checking brand guidelines compliance, coordinating media queries etc. 8) Liaising with Bosch India Corporate Communications team on central communications cascading information at plant and location level through mailers, articles for the intranet, event support, on-site branding, social media campaigns etc. 9) Manage the RBIC Intranet on BGN take ownership of Super Editor network supervision, guide editors on BGN maintenance for various departments, technical troubleshooting etc. 10) Archive Brand-related Information, corporate Information, Photographs and Films, PR and Media Relations, Major Events and Milestones, Administrative Records, Products/Specimens that merit archiving in principle. 11) Vendor Management
Posted 1 week ago
10.0 - 15.0 years
35 - 40 Lacs
Mumbai
Work from Office
SKILLS AND KNOWLEDGE Educational Qualifications Any Diploma / Any Degree or a related field (or equivalent experience). Functional Skills Strong knowledge of inventory management principles and best practices. Proficiency in using computerized inventory management systems. Excellent communication, interpersonal, and leadership skills. Ability to work independently and as part of a team. Strong problem-solving and analytical skills. Knowledge of solar power plant operations (preferred). Familiarity with safety regulations and compliance requirements. Experience with ERP systems and other relevant software. Relevant and total years of Experience Minimum 10+ years of experience in store management, preferably in a solar construction site PRINCIPAL ACCOUNTABILITIES Accountabilities Major Activities Inventory Management: Oversee the receipt, storage, and issuance of all materials, equipment, and tools. Maintain accurate inventory records using computerized systems (e.g., ERP, inventory management software). Track material consumption and usage to optimize stock levels and prevent shortages or overstocking. Conduct regular cycle counts and physical inventory audits. Ensure proper storage conditions for materials, including protection from damage and degradation. Material Handling: Coordinate the timely delivery of materials to various work areas within the plant. Ensure materials are handled and stored safely, following established procedures and safety guidelines. Maintain a clean and organized store environment. Procurement and Vendor Management: Collaborate with the procurement team to ensure timely and efficient procurement of materials. Communicate with vendors regarding material orders, delivery schedules, and discrepancies. Maintain a database of approved vendors and their contact information. Team Leadership and Management: Supervise and train store personnel, including storekeepers and helpers. Delegate tasks and responsibilities effectively. Foster a positive and collaborative work environment. Reporting and Documentation: Prepare and submit regular reports on inventory levels, material consumption, and other relevant metrics. Maintain accurate records of all material transactions and movements. Ensure compliance with all relevant safety and regulatory requirements. Safety and Compliance: Ensure all store operations comply with safety regulations and company policies. Promote a culture of safety and accident prevention within the store. Participate in safety audits and inspections.
Posted 1 week ago
10.0 - 12.0 years
10 - 12 Lacs
Mumbai, Maharashtra, India
On-site
As a Project Manager, your responsibilities and expectations will include the following HOTO Review & Approval You will review the project scope and tender in collaboration with the Manager, highlighting risks and challenges. You are expected to review cost estimates in line with the project scope and technical specifications, ensuring a complete understanding of the solution offered. Preparation of Project Schedule You will prepare the project schedule in Microsoft Project (MSP), clearly defining the critical path and milestones, and highlighting any clearances required from the customer. System Knowledge You must have 10-12 years of hands-on experience in Data Center projects, specifically in the installation, testing, and commissioning of CCTV, access control, BMS, and fire alarm systems. Certifications for commissioning security and fire detection systems are required. Project Management You will bring hands-on experience in Data Center project management, including vendor management, testing, and commissioning processes. Resource and Subcontractor Deployment It is essential to ensure that competent resources are deployed on-site to handle the project effectively. Deploy efficient and skilled subcontractors with adequate manpower to meet the project timeline. Monitoring Site Progress - Planned Vs Actual You will review the design and construction progress with the design and project team on a weekly basis, or daily depending on the volume and complexity of the project. Conduct site walks with the project engineer to monitor site progress in line with the schedule. Quality Check and Audits During site walks, you will check the quality of installations and ensure that audits are conducted periodically. Address any findings immediately and ensure that the project engineer does not repeat audit findings. VO Management Create VO opportunities, including tender, non-tender, and time extension cost escalation, targeting a VO of 10-15% of the project value. Site Meetings Participate in site meetings to raise alerts for dependencies or clearances that may impact project deliveries. Escalate issues to the next level of PMC or customer if dependencies are not cleared. Coordination with Cross-Functional Teams Coordinate with internal stakeholders, including design, supply chain management, learning and development, quality, and finance, to ensure project deliveries are met. You must highlight to the next level in the organization if any support is required to prevent delays in project timelines. Maintain Project Cash Flow - UBR/Collection/VO Ensure timely invoicing, accounts receivable collection, and VO management. Push for VO with the site team and maintain an account statement for each project. Project Completion and Hand Over Conduct pre-commissioning checks before testing and commissioning, and request any technical or resource support from the manager in advance. Begin preparing operation and maintenance manuals and as-built documentation during the pre-commissio
Posted 1 week ago
9.0 - 14.0 years
30 - 35 Lacs
Hyderabad
Work from Office
We are seeking a proactive and empathetic Manager, Wellbeing Programs to lead the development, implementation, and evaluation of initiatives that promote the health, wellbeing, and resilience of our employees. This role plays a key part in fostering a culture of wellness, prevention, and support across the organization. This role will work cross-functionally to design and manage programs that support physical, mental, emotional, and financial wellbeing aligned with our values and business goals. The ideal candidate is passionate about employee wellbeing and supporting programs that enhance the overall employee experience. Roles & Responsibilities: Program Design & Implementation: Develop and execute a comprehensive employee wellbeing strategy covering physical, mental, emotional, and financial wellness. Design and launch targeted programs and initiatives based on employee feedback, health trends, and organizational priorities. Partner with benefits, HR, and leadership teams to integrate wellbeing into company culture and policies. Stakeholder & Vendor Management: Collaborate with internal teams (e.g., HRBPs, DEI, Facilities) and external partners (e.g., EAP providers, wellness vendors) to deliver holistic wellbeing services. Manage relationships with wellness partners, negotiate contracts, and monitor service quality. Education & Engagement: Lead company-wide wellness campaigns, events, and awareness initiatives (e.g., Mental Health Month, fitness challenges, workshops). Promote utilization of wellbeing resources through engaging communications and events. Provide training and tools to leaders and teams to support wellbeing in daily work. Measurement & Continuous Improvement: Track and analyze utilization, engagement, and outcome data to assess program effectiveness. Use surveys, focus groups, and health data to continuously refine and enhance offerings. Prepare reports and presentations for leadership to highlight impact and recommend improvements. Basic Qualifications and Experience: 9+ Years of total experience on Human Resources. 5+ years of experience managing corporate wellness or wellbeing programs. Strong knowledge of health promotion, workplace wellness trends, and behavior change strategies. Knowledge of current wellbeing trends and evidence-based practices. Experience with wellness platforms, employee assistance programs (EAPs), and health benefits integration. Excellent communication, project management, and cross-functional collaboration skills. Ability to analyze data and translate insights into actionable program improvements. Strong project management skills and ability to manage multiple initiatives. Exceptional interpersonal and communication skills. Experience working in a large, diverse, global organization.
Posted 1 week ago
2.0 - 3.0 years
7 - 10 Lacs
Mumbai
Work from Office
We are seeking a Financial Controller Intern to oversee the financial operations of our agency and Brand Solutions businesses. This role is pivotal in ensuring cost efficiency, financial integrity, and profitability across these departments. Key Responsibilities: Operational Financial Management Cost Control and Vendor Management Expense Authorization and Oversight Qualifications: Bachelor s degree in finance, Accounting, or a related field. 0-10 months of experience. Good communication and interpersonal skills to work effectively with cross-functional teams. Basic understanding of accounting. High level of integrity and ethical standards. Detail-oriented with strong organizational skills. Proactive problem-solver with the ability to make informed decisions. Ability to work independently and as part of a team in a fast-paced environment. Submit Your Application You have successfully applied You have errors in applying Social Network and Web Links Provide us with links to see some of your work (Git/ Dribble/ Behance/ Pinterest/ Blog/ Medium)
Posted 1 week ago
2.0 - 5.0 years
3 - 6 Lacs
Mumbai, Maharashtra, India
On-site
Job description Entire event operations, from planning to execution Select & finalize venues, coordinate logistics, setup Vendor Mgmt: Identify & liaise with vendors (catering, dcor, transportation), Negotiate contracts Budget Preparation & Mgmt On-Site Mgmt Required Candidate profile Prefer Male Should have exp of exhibitions, expos -construction, infrastructure Conduct debrief sessions, prepare reports Strong communication, negotiation skills Ready to travel Loc: Sewri(W) Perks and benefits Accidental insurance, Mediclaim
Posted 1 week ago
9.0 - 12.0 years
20 - 25 Lacs
Hubli, Mangaluru, Mysuru
Work from Office
. Managing the entire process of bringing new contractors on board and ensuring a smooth transition after onboarding. Managing Tracking and Reporting of Vendors. Vendor management and Compliance Management Vendor management: Onboarding, Equipment management and Offboarding Process. Technical tool: IOS or MAC, or any alternate tool in MSP/VMS/VOP Good to have skills : PR ,PO in the backend process in vendor Management Apply Get personalised tech job recommendations based on your skills.
Posted 1 week ago
7.0 - 10.0 years
7 - 10 Lacs
Gurgaon, Haryana, India
On-site
Key Responsibilities: Vendor Management, Events & Fleet Negotiations: Source, negotiate, and manage contracts with airlines, hotels, visa service providers, event agencies, gifting vendors, marketing communication vendors, and fleet service providers Lead contract negotiations for events, ensuring cost-effective solutions while maintaining quality service levels Oversee fleet and car rental service contracts, ensuring compliance with operational and environmental standards Oversee the corporate credit card program, ensuring efficient expense handling and policy adherence Employee Support Assist employees with travel-related inquiries and resolve issues promptly. Budget Planning & Cost Optimization: Analyze travel expenditures to identify cost-saving opportunities Collaborate with various departments to strategize and achieve productivity goals Monitor spending and provide regular updates to management Fleet & Transportation Management: Manage employee transportation services, including contract negotiations and compliance with regulations Implement fleet management software and GPS systems to monitor vehicle performance and optimize routes Drive EV transformation for the fleet by incorporating electric vehicles (EVs), optimizing charging infrastructure, and reducing dependency on conventional fuel-powered vehicles Sustainability Initiatives: Develop and implement sustainable travel initiatives, including low-carbon travel programs and eco-friendly mobility solutions Ensure compliance with corporate procurement guidelines, ethical standards, and travel regulations Monitor and report on the environmental impact of travel and fleet services, identifying opportunities for carbon reduction. Travel Policy Development & Compliance: Collaborate with HR to develop and maintain a corporate travel policy aligned with Siemens Energys global standards and local regulations Stakeholder Engagement & Executive Reporting Collaborate with cross-functional teams (Finance, HR, Procurement, Business Leaders) to align travel strategies with business goals. Prepare and present analytical reports and executive leadership presentations on cost savings, supplier performance, and sustainability efforts Stay updated on industry trends, regulations, and emerging technologies in corporate travel and mobility Qualifications: 7-10 years of experience in corporate travel procurement, mobility management, or category management, preferably in a large organization Strong expertise in negotiation, vendor management, and contract execution across airlines, hotels, fleet services, and corporate cards Proven track record in budget planning, cost optimization, and strategic sourcing Strong analytical and problem-solving skills, with experience in executive reporting and stakeholder presentations Familiarity with corporate travel policies, sustainability programs, fleet operations, and mobility solutions Proficiency in procurement software, data analytics tools, and travel management systems Ability to manage multiple projects and lead cross-functional teams Strong communication and interpersonal skills to engage stakeholders, suppliers, and internal teams
Posted 2 weeks ago
7.0 - 9.0 years
11 - 15 Lacs
Mumbai
Work from Office
JOB DESCRIPTION Job Title - Manager Procurement (Real Estate) Function - Procurement, Real Estate Administration RCS Grade - M Reports To - Head Procurement Administration Location - Mumbai, India About Blue Dart Express India Blue Dart Express India, a leader in logistics and express delivery, is part of the DHL Group. With an extensive network covering over 37,000+ locations across the country, we continue to set benchmarks in speed, efficiency, and service excellence. As an employer, Blue Dart is committed to creating a high-performing, agile, and customer-centric organization, ensuring seamless procurement processes that drive operational excellence. Position Overview The Manager Procurement (Real Estate) will support pan-India real estate procurement aligned with Blue Dart s growth and operational strategy. This role focuses on ensuring the timely availability of commercial properties at optimal cost , standardizing lease processes, contract compliance, and building data-driven procurement practices. Job Purpose To ensure effective and efficient real estate procurement operations across the country by collaborating with regional teams, monitoring leasing activities, driving cost efficiencies, and maintaining compliance with internal policies and legal guidelines. Key Responsibilities Real Estate Procurement Strategy Execution Monitor and control pan-India real estate spending against approved budgets; initiate corrective actions for variances. Lead the formulation and implementation of policies and standard operating procedures (SOPs) for real estate procurement. Coordinate with regional real estate and procurement teams to execute real estate requirements as per the annual procurement plan. Support regional teams in property shortlisting and lease rental negotiations with landlords. Contracts Lease Administration Maintain and regularly update a central repository of all real estate lease contracts, ensuring accurate records of key data such as landlord details, lease amounts, and expiry timelines. Ensure all lease agreements conform to Blue Dart s standard format and obtain legal clearance for deviations. Track lease renewal timelines and ensure timely execution to avoid business disruptions. Data Management Analytics Develop and manage a comprehensive real estate database with details such as location, size, rental rates, PAN numbers, and demand-supply trends. Provide market intelligence, including real estate rate benchmarking and demand-supply insights, to support decision-making. Compliance Process Optimization Ensure strict adherence to policies, SOPs, and audit standards in all real estate procurement activities. Partner with legal and internal audit teams to ensure all contracts and transactions are compliant with internal governance and regulatory requirements. Qualifications Experience Education Essential: Graduation in any discipline; MBA/PGDM in Real Estate, Supply Chain, or Operations is preferred. Preferred: Certification in real estate management, lease administration, or procurement-related courses. Experience Overall: 7 to 9 years of experience in real estate procurement, leasing, or property management. Strong background in lease administration, contract management, and budget control in logistics, FMCG, retail, or similar industries. Technical Skills Competencies Core Technical Skills Real Estate Procurement Lease Negotiation Budget Monitoring Cost Control Real Estate Contracts Legal Coordination Property Data Management Analytics Compliance Audit in Real Estate Proficiency in ERP systems, MS Excel, and property management tools Behavioural Competencies Stakeholder Engagement Collaboration Attention to Detail Analytical Thinking Strategic Negotiation Vendor Management Process Orientation Governance Focus Effective Communication Decision-Making Key Performance Indicators (KPIs) S. No. Key Result Areas Key Performance Indicators (KPIs) 1 Ensure Cost Savings Avg. rental cost per sq. ft Real estate overhead cost per sq. ft 2 Timely Real Estate Procurement Real estate procurement TAT (in days) 3 Establish Effective Policies SOPs Timely implementation of defined policies/SOPs 4 Procurement Management Compliance % lease renewals before expiry # of deviations from standard contracts # of audit non-compliance instances #LI-eBD Apply for this job Save Job Manager Procurement (Real Estate) Explore Location Close the popup
Posted 2 weeks ago
1.0 - 6.0 years
3 - 8 Lacs
Mumbai
Work from Office
Job Description: Growth Executive Arvog Finance - Finkurve Financial Services Limited Position Title: Growth Executive Location: Lower Parel, Mumbai Company: Arvog (BSE:FINKURVE) Apply Now Key Responsibilities Skills and Qualifications: Notes 1. Vendor Management: o Handle relationships with vendors to ensure seamless service delivery. o Monitor vendor performance and address any service-related concerns. 2. Coordination: o Act as a liaison between branches, departments, or regional offices to ensure smooth operations. o Facilitate inter-departmental communication for better efficiency. 3. Logistics and Supply Management: o Oversee logistics to ensure timely supply and distribution. o Maintain accurate records of rental and leasing activities. 4. Operations Management: o Support daily operations to ensure compliance with company policies and procedures. o Proactively identify and resolve operational issues. 5. MIS Reporting: o Prepare and maintain management information system (MIS) reports. o Analyze data and provide insights for informed decision-making. Required Skills: Proficiency in MS Office (Excel, Word, PowerPoint). Strong verbal and written communication skills. Effective coordination and organizational abilities. Qualifications: Graduation with 1 year of experience Note: This role requires proactive individuals who can adapt to a fast-paced work environment and contribute effectively to the organization s growth. If you re ready to drive growth and operational efficiency, we look forward to having you on our team!
Posted 3 weeks ago
10.0 - 15.0 years
11 - 15 Lacs
Hyderabad
Work from Office
We are looking for an experienced and results-driven Senior Manager - IT Support Services to establish and lead our global IT Service Desk and Remote Desktop Support operations, based in India. This role will be critical in building the function from the ground up and ensuring seamless 24/7 support across multiple time zones and languages. The successful candidate will be responsible for delivering high-quality end-user support, driving continuous improvement, and leading a team of IT professionals to enhance business productivity. In addition to managing the IT Service Desk and RDS teams, this role will also oversee Onsite Support Services in location, including the management of end-user computing devices, peripherals, and local infrastructure. Responsible for coordinating local IT Field Services, ensuring timely resolution of hardware issues, supporting office IT setup, and maintaining equipment standards and inventory across the site. The ideal candidate is a strong people leader, a clear communicator, and a strategic thinker with a proven track record of managing global IT support operations. A solid understanding of desktop and infrastructure technologies is essential, along with a hands-on, can-do approach when the situation calls for it. Key Responsibilities Leadership & Team Management Lead, mentor, and develop a high-performing team of IT Service Desk and Remote Desktop Support professionals. Build a positive, performance-driven team culture with a focus on customer satisfaction and continuous improvement. Drive recruitment, onboarding, training, and performance management for support staff. Operational Oversight Ensure reliable 24x7x365 Service Desk operations supporting global users. Oversee Remote Desktop Support delivery for both hardware and software issues, ensuring SLAs and KPIs are consistently met or exceeded. Oversee Onsite Support Services in the MTIC location. Implement ITIL-based practices for Incident, Request, and Knowledge Management. Process & Service Improvement Identify and implement process improvements, automation opportunities, and self-service initiatives to improve efficiency and end-user experience. Develop and maintain SOPs, knowledge base articles, and service documentation. Stakeholder & Vendor Management Collaborate with cross-functional teams, including Infrastructure, Security, Applications, and regional IT teams to ensure aligned service delivery. Manage relationships with third-party vendors and outsourcing partners, where applicable. Stakeholder & Vendor Engagement Collaborate with cross-functional IT teams, including Service Desk, Infrastructure, Security, and Applications. Manage relationships with software vendors and strategic partners for tool implementation and support. Reporting & Analytics Produce regular reports and dashboards on service performance, customer satisfaction (CSAT), incident trends, and resource utilization. Present actionable insights and strategic recommendations to senior leadership. Qualifications & Experience Bachelor s degree in Computer Science, Information Technology, or a related field. Master s degree or MBA is a plus. 10+ years of progressive experience in IT Support Services, with at least 5 years in a leadership or senior management role. Demonstrated success in managing 24/7 Service Desk operations and offshore support teams. Strong knowledge of ITSM tools (eg, ServiceNow) and ITIL framework (ITIL certification preferred). Experience with global support delivery models and remote desktop support technologies. Proven experience in managing operational metrics, service reporting, and continuous service improvement. Key Skills Exceptional leadership and people management skills. Strong communication and stakeholder engagement skills. Analytical and data-driven mindset with excellent report writing abilities. Customer-oriented, EUX approach with a commitment to delivering high-quality IT support services.
Posted 3 weeks ago
4.0 - 7.0 years
15 - 19 Lacs
Pune
Work from Office
Grade HResponsible for supporting service delivery through service management / process management activities (depending on specialism), supporting related operating practices and effective implementation of relevant standards, and providing sound knowledge and advice to support performance optimization. Specialisms: Service Management; Process Management. Entity: Technology IT&S Group Job Description: Job Description: About the role The Delivery Manager plays a critical role translating strategy into actionable steps and driving successful delivery of products, platforms, and services. This hands-on role is focused on day-to-day decision-making and ensuring the right products, platforms and services are being built and delivered efficiently. This role makes key decisions on feature development, balances stakeholder priorities, and ensures that deliverables are built to meet quality, budget, and timeline requirements. They work closely with cross-functional teams to ensure alignment with business goals and customer needs, enabling the seamless delivery of impactful solutions. You will work with This role works with the Refining Solutions & Services team who provides digital solutions and support to critical operational refineries globally. This role will work with central teams delivering global & standardized solutions whilst staying close to individual business needs and innovation opportunities. What you will deliver Technology delivery management: Oversee projects involving the development and implementation of products, platforms, and business processes to achieve desired business outcomes. Create and manage roadmaps, schedules, and budgets. Act as the main liaison between stakeholders, development teams, and business units globally dispersed, at various levels within and outside of bp. Incorporate Agile frameworks to align and track project progress, resolve dependencies, and ensure continuous delivery of value. Data-driven decision-making: Monitor a product, platform, or services health and key performance characteristics to increase performance, ensure compliance, and optimize operation. Champion transparency across bp by showcasing work in progress, elevating metrics and seeking regular feedback from internal collaborators and users. Resource and vendor management: Strategically manage internal teams, external suppliers, and technology partners to balance capacity and ensure efficient delivery without compromising quality. Financial management: Oversee budget planning, allocation, and tracking to ensure alignment with business objectives. Monitor financial performance, control costs, and provide accurate reporting to support decision-making and optimize resource utilization across projects, platforms, or services. What you will need to be successful (experience and qualifications) Experience working across complex, globally dispersed businesses. Ability to deliver and maintain a strategy that aligns organisational actions, plans and resources with business objectives. Drives successful uptake and user adoption of technical platforms and solutions. Takes point on product reliability issues impacting customers. Identifies and tracks specific metrics to measure benefits. Monitors benefits against what was predicted in the business case. Prepared to identify, assess and produce a business case for new opportunities or changes in operational business environment to increase business and user benefits. Good communication and influencing skills, with the ability to engage with a broad range of collaborators and prioritize demands Excellence in balancing strategic priorities with tactical execution, with solid attention to detail. Good understanding and ability to apply project delivery methods suitable for the program/ initiative (e.g Agile, Lean) About bp bp is a global energy business with a purpose to reimagine energy for people and our planet. We aim to be a very different kind of energy company by 2030, helping the world reach net zero and improving people s lives. We are committed to creating a diverse and inclusive environment where everyone can thrive. Join bp and become part of the team building our future! We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Travel Requirement Up to 10% travel should be expected with this role Relocation Assistance: This role is eligible for relocation within country Remote Type: This position is a hybrid of office/remote working Skills: Travel Requirement Up to 10% travel should be expected with this role Relocation Assistance: This role is eligible for relocation within country Remote Type: This position is a hybrid of office/remote working Skills:
Posted 3 weeks ago
4.0 - 7.0 years
15 - 19 Lacs
Pune
Work from Office
Grade H - Office/ CoreResponsible for supporting service delivery through service management / process management activities (depending on specialism), supporting related operating practices and effective implementation of relevant standards, and providing sound knowledge and advice to support performance optimization. Specialisms: Service Management; Process Management. Entity: Technology IT&S Group Job Description: About the role The Delivery Manager plays a critical role translating strategy into actionable steps and driving successful delivery of products, platforms, and services. This hands-on role is focused on day-to-day decision-making and ensuring the right products, platforms and services are being built and delivered efficiently. This role makes key decisions on feature development, balances stakeholder priorities, and ensures that deliverables are built to meet quality, budget, and timeline requirements. They work closely with cross-functional teams to ensure alignment with business goals and customer needs, enabling the seamless delivery of impactful solutions. You will work with This role works with the Refining Solutions & Services team who provides digital solutions and support to critical operational refineries globally. This role will work with central teams delivering global & standardized solutions whilst staying close to individual business needs and innovation opportunities. What you will deliver Technology delivery management: Oversee projects involving the development and implementation of products, platforms, and business processes to achieve desired business outcomes. Create and manage roadmaps, schedules, and budgets. Act as the main liaison between stakeholders, development teams, and business units globally dispersed, at various levels within and outside of bp. Incorporate Agile frameworks to align and track project progress, resolve dependencies, and ensure continuous delivery of value. Data-driven decision-making: Monitor a product, platform, or services health and key performance characteristics to increase performance, ensure compliance, and optimize operation. Champion transparency across bp by showcasing work in progress, elevating metrics and seeking regular feedback from internal collaborators and users. Resource and vendor management: Strategically manage internal teams, external suppliers, and technology partners to balance capacity and ensure efficient delivery without compromising quality. Financial management: Oversee budget planning, allocation, and tracking to ensure alignment with business objectives. Monitor financial performance, control costs, and provide accurate reporting to support decision-making and optimize resource utilization across projects, platforms, or services. What you will need to be successful (experience and qualifications) Experience working across complex, globally dispersed businesses. Ability to deliver and maintain a strategy that aligns organisational actions, plans and resources with business objectives. Drives successful uptake and user adoption of technical platforms and solutions. Takes point on product reliability issues impacting customers. Identifies and tracks specific metrics to measure benefits. Monitors benefits against what was predicted in the business case. Prepared to identify, assess and produce a business case for new opportunities or changes in operational business environment to increase business and user benefits. Good communication and influencing skills, with the ability to engage with a broad range of collaborators and prioritize demands Excellence in balancing strategic priorities with tactical execution, with solid attention to detail. Good understanding and ability to apply project delivery methods suitable for the program/ initiative (e.g Agile, Lean) About bp bp is a global energy business with a purpose to reimagine energy for people and our planet. We aim to be a very different kind of energy company by 2030, helping the world reach net zero and improving people s lives. We are committed to creating a diverse and inclusive environment where everyone can thrive. Join bp and become part of the team building our future! We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment Travel Requirement Up to 10% travel should be expected with this role Relocation Assistance: This role is eligible for relocation within country Remote Type: This position is a hybrid of office/remote working Skills: Agility core practices, Analytics, Business Analysis, Coaching, Communication, Configuration management and release, Digital Project Management, Documentation and knowledge sharing, Facilitation, Information Security, Mentoring, Metrics definition and instrumentation, Risk Management, Service operations and resiliency, Stakeholder Management, Supplier Relationship Management, System Design
Posted 3 weeks ago
7.0 - 10.0 years
1 - 3 Lacs
Gandhidham
Work from Office
Job description Job Description Designation SPOC Single Point of Contact (Year Zero School Project) Team/Department Non-Academic preferably Admin Business & Location Gandhidham Reporting to Promoter/Principal Purpose 1. To facilitate and coordinate for activities that are contributing in timely set up of schools in year zero. 2. To coordinate with school core team and support processes for all activities pertaining to marketing, HR, admin, IT etc. 3. To plan for the initial orientation of the staff hired in year zero along with school team and processes. Dimensions Ideally a SPOC should be: A known and trusted individual who has worked with the Promoter in the past or his/her employee from their own or other businesses or schools Should possess effective communication, coordination and interpersonal skills Someone who can be groomed to take on bigger roles of responsibility and be absorbed in either an academic or non-academic role once school commences operations after year zero Someone who can be trusted to keep counsel and handle confidential information with integrity and diligence Activities for achieving Outcomes As an Administrator 1. Taking care of all coordination work between the promoter and School various team members assigned to the school 2. Keeping a tab on timelines as per activity calendar of various processes 3. Sharing concerns timely with the respective process heads so that they are addressed appropriately and promptly 4. Keeping decisions and discussions strictly confidential within the core team 5. Making arrangements and bookings for School Team Travel and accommodation 6. Sharing monthly MIS and conducting weekly review meetings with Promoter and Principal on the progress in areas pertaining to Operations, Finance, Marketing, IT, Admin and HR to the promoter and school team. Any delay in plans need to be brought for immediate action. 7. Ensuring effective coordination for Transport/cab, Housekeeping, Security, Maintenance and Events in year zero 8. To ensure that deviation from SOP and DOPs are brought timely to the notice of Promoter and Principal. 9. To ensure that expenditures are in line with the budget of the school Vendor Management & Procurement 1. Collect details and contact of vendors from School team as per the requirement of the school (for items, projects, services, etc) 2. Plan and coordinate for new vendor development in case school vendors are not able to provide services in the concerned areas 3. To plan and coordinate for timely implementation of vendor agreements 4. To ensure that payments of vendors are settled as per agreement clause 5. To monitor and ensure cordial relations are being maintained with the vendors 6. Ensure that timely feedback is given to the vendor on services, products delivered so that situation of conflict does not arise in future 7. To maintain and ensure that all communication/correspondence with vendors are documented and updates given to Promoter/Principal As a HR role 1. Planning and coordinating for recruitments (of all required employees in year zero) along with the Promoter and school team 2. Ensure that recruitments are done with consultants with whom the school has signed up an agreement. 3. Ensure that proper process for recruitments in followed pdf filing, demo sessions, personal interviews with the panel 4. Coordinate with Promoter, Principal and School team for interviews at various levels 5. Ensuring that offer letters are rolled out in time to the shortlisted candidates 6. To coordinate and ensure that an initial induction and orientation of Principal, Admin, PRO, IT, HR and accounts is done 7. Taking signatures of Principal/Promoter on HR policies finalized by school and School team 8. In case of an exit, timely full and final process to be followed 9. Maintaining the staff database and their personal documents As an Admissions Person 1. Coordinating with Promoter/principal and marketing team of School for collaterals, brochures, branding activities 2. Supervising the activities of PROs for timely ads, notices, circulars related to admissions are sent to all prospective parents. 3. Monitoring and Planning for various marketing activities to obtain visibility for the School. 4. Supervising the PRO so that proper MIS of queries, receivables and fee payments are done. Receipts are given to parents (till the time an accounts person joins). 5. Ensuring that proper Admission process is carried out and final meeting with either of the prospective parent is happening with the Promoter/Principal concerned As a Connect 1. Ensure ERP is implemented in the school as per decided timelines Creating a Positive school environment For coordination of various activities For approvals on marketing initiatives For planning of School team visits For recruitment of new staff For vendor confirmation and payments For monthly reviews and MIS For status on admissions For status updates on the activities planned in year zero Challenges/Complexity of Job 1. Alignment with the School ethos, philosophy and the way we function 2. Liaise between Principal, Promoter and School team 3. Manage visits/ travel plan of school members and School team Around 7 - 10 years of experience as coordinator or as an admin person preferably in a school environment
Posted 3 weeks ago
10.0 - 15.0 years
40 - 45 Lacs
Bengaluru
Work from Office
Position Summary We are seeking a credible Senior Technical Lead Facilities & Engineering Operations with over 10 years of hands-on experience in electrical, electronics, and industrial facility management. The ideal candidate will possess robust expertise in engineering operations, vendor management, capital project execution, preventive maintenance, and regulatory compliance. This role is pivotal in driving operational excellence, sustainability, and cost efficiency across high-value corporate real estate portfolios. Key Responsibilities Facilities Management & Operations Lead, mentor, and handle a multidisciplinary team of engineers and technicians across a 7-lakh sq. ft. operational facility. Lead the operation and maintenance of technical systems including UPS, HT/LT systems, DG Sets, Transformers, HVAC, BMS, Fire Control Systems, WTP/STP, CCTV, Lifts, and FAPA. Implement and audit preventive, predictive, and breakdown maintenance schedules in alignment with 52-week PPM standards. Ensure detailed project-to-operations transitions, including facilities handovers (e.g., 4 lakhs plus sq. ft. project). Lead day-to-day administrative and engineering operations, ensuring alignment with safety (Goal Zero), quality, and efficiency objectives. Energy & Sustainability Standardise utility consumption through the optimization of Building Management Systems (BMS) and analytics. Lead energy audits and implement power-saving methods, delivering measurable reductions in energy and water usage. Develop and complete innovative Energy Saving Programs (ESP) and cost optimization strategies. Project & CAPEX Management Implement and run infrastructure enhancement and renovation projects, including EC fan implementation, rest room revamps, cafeteria upgrades etc. Coordinate capital projects with budgets upwards of 60 Cr, from scoping to commissioning and handover. Ensure timely project delivery while adhering to cost, quality, and statutory requirements. Compliance, Audits & SOPs Conduct internal audits ensuring standards and procedures (SOPs/EOPs) are being followed across functions. Develop SOPs for critical systems and ensure staff is trained via vendor-led sessions and periodic evaluations. Collaborate with required regulatory bodies for statutory compliance and site inspections. Vendor Management & Procurement Drive vendor selection, quarterly evaluation, and performance management aligned with contractual obligations. Lead AMCs, CAPEX/OPEX budgeting , cost tracking, and better price for services and materials procurement. Collaborate with procurement teams to finalize contracts, review T&Cs, and ensure adherence to Arm company policy. Maintain minimum inventory levels and lead timely procurement to ensure operational continuity. Customer & Team Engagement Act as the primary point of contact to align engineering results with service-level agreement Conduct regular reviews with senior leadership and report on significant metrics, incidents, budget variances, and operational highlights. Organize monthly engineering team meets to address challenges, share standard methodologies, and promote engagement. Required Qualifications & Skills BE/B.Tech or M.Tech in electrical or Electronics Engineering or related field. 10 years of experience in facilities management, plant engineering, and operations. Shown experience handling large-scale corporate facilities (minimum 1M sq. ft.) in IT/ITES/Commercial sectors. Expertise in technical systems (UPS, HVAC, HT/LT), CAPEX management, safety practices , and audit compliance. Strong analytical, vendor management, and documentation skills. Proficient in MS Office Suite (Excel, Word, PowerPoint, Outlook). Strong communication and interpersonal skills, combined with confirmed abilities in partnership, conflict resolution, active listening, and customer engagement. Adept at conveying ideas clearly, building strong professional relationships, and adapting communication style to diverse audiences. Preferred Certifications Six Sigma Black Belt, Energy Auditor Certification PMP or CAPM LEED or IGBC Certification. #LI-SA3 Accommodations at Arm At Arm, we want to build extraordinary teams. If you need an adjustment or an accommodation during the recruitment process, please email accommodations@arm.com . To note, by sending us the requested information, you consent to its use by Arm to arrange for appropriate accommodations. All accommodation or adjustment requests will be treated with confidentiality, and information concerning these requests will only be disclosed as necessary to provide the accommodation. Although this is not an exhaustive list, examples of support include breaks between interviews, having documents read aloud, or office accessibility. Please email us about anything we can do to accommodate you during the recruitment process. Hybrid Working at Arm Arm s approach to hybrid working is designed to create a working environment that supports both high performance and personal wellbeing. We believe in bringing people together face to face to enable us to work at pace, whilst recognizing the value of flexibility. Within that framework, we empower groups/teams to determine their own hybrid working patterns, depending on the work and the team s needs. Details of what this means for each role will be shared upon application. In some cases, the flexibility we can offer is limited by local legal, regulatory, tax, or other considerations, and where this is the case, we will collaborate with you to find the best solution. Please talk to us to find out more about what this could look like for you. Equal Opportunities at Arm
Posted 3 weeks ago
5.0 - 10.0 years
6 - 10 Lacs
Bengaluru
Work from Office
We are excited to invite applicants to join a diverse team from different regions sitting in Third-Party Management Claims team. We offer a flexible working environment where curious and adaptable people thrive. We are flexible on the location of the right candidate. About the Role As a direct report to the Head Third Party Management, you will closely collaborate primarily with Corporate Solutions Claims and Property & Casualty Reinsurance (P&C Re) and Global Clients & Solutions (GC&S) teams focusing on claims service providers. The aim of the role is to drive an efficient and effective claims external service providers management program, collaborating with the Groups global claims departments, that deliver differentiated services and propositions in clearly defined customer segments. Leadership of Third Party Management Claims Pillar Responsible for Swiss Re Group wide Claims Vendor Strategy, working closely with Claims Leadership across all business divisions In conjunction with Compliance and Risk, develop the TPM Claims vendor risk framework In conjunction with Legal, develop and implement the Global Contracting Strategy for all key claims vendor types Responsibility for Group Claims ebilling strategy, including the ownership and ongoing management of ebilling providers Negotiate contracts, terms & conditions and rates for panel vendors as determined by CLE contracting strategy Drive data quality improvement initiative as well as reporting metrics in place to better steer VM spend portfolio Provide ad-hoc support to Claims in relation to non-panel preferred vendors Build and maintain relationship with strategic vendors Work closely with Third Party Management on implementation of Delegated Authority vendors About the Team The Third Party Management Claims leverages value and buying power across Swiss Re Group, by supporting business units with the onboarding of claims outside counsel (legal firms and other claims service providers). The team works with its peer team Third Party Management to ensure Outsourcing arrangements for External Claims Service Providers are appropriately governed (identified, triaged, assessed, including appropriate due diligence, contract wordings and ongoing support with governance and oversight). The Third Party Management Claims team is part of the Global Business Solutions (GBS) division, focusing on a strong partnership with Business Units and Group Functions. About You We are seeking a self-aware strong communicator, able to challenge current structure and processes. An ideal candidate can establish trust through open, clear communication and empower others through effective knowledge sharing. Minimum 5 years Claims Vendor Management experience required Minimum 3 years within insurance industry, familiar with risk and compliance topics (nice to have) Solid knowledge of international claims vendor requirements and regulations Strong social skills, including excellent command of English Nice to have: Leadership and people management experience University degree or equivalent preferred, but not required with targeted work experience MCIPS qualifications desired If you are a committed collaborative colleague willing to help, we will be happy to get to know you! About Swiss Re Swiss Re is one of the world s leading providers of reinsurance, insurance and other forms of insurance-based risk transfer, working to make the world more resilient. We anticipate and manage a wide variety of risks, from natural catastrophes and climate change to cybercrime. We cover both Property & Casualty and Life & Health. Combining experience with creative thinking and cutting-edge expertise, we create new opportunities and solutions for our clients. This is possible thanks to the collaboration of more than 14,000 employees across the world. If you are an experienced professional returning to the workforce after a career break, we encourage you to apply for open positions that match your skills and experience. Keywords: Reference Code: 134600
Posted 3 weeks ago
4.0 - 7.0 years
15 - 19 Lacs
Pune
Work from Office
Grade H - Office/ CoreResponsible for supporting service delivery through service management / process management activities (depending on specialism), supporting related operating practices and effective implementation of relevant standards, and providing sound knowledge and advice to support performance optimization. Specialisms: Service Management; Process Management. Entity: Technology IT&S Group About the role The Delivery Manager plays a critical role translating strategy into actionable steps and driving successful delivery of products, platforms, and services. This hands-on role is focused on day-to-day decision-making and ensuring the right products, platforms and services are being built and delivered efficiently. This role makes key decisions on feature development, balances stakeholder priorities, and ensures that deliverables are built to meet quality, budget, and timeline requirements. They work closely with cross-functional teams to ensure alignment with business goals and customer needs, enabling the seamless delivery of impactful solutions. You will work with This role works with the Refining Solutions & Services team who provides digital solutions and support to critical operational refineries globally. This role will work with central teams delivering global & standardized solutions whilst staying close to individual business needs and innovation opportunities. What you will deliver Technology delivery management: Oversee projects involving the development and implementation of products, platforms, and business processes to achieve desired business outcomes. Create and manage roadmaps, schedules, and budgets. Act as the main liaison between stakeholders, development teams, and business units globally dispersed, at various levels within and outside of bp. Incorporate Agile frameworks to align and track project progress, resolve dependencies, and ensure continuous delivery of value. Data-driven decision-making: Monitor a product, platform, or services health and key performance characteristics to increase performance, ensure compliance, and optimize operation. Champion transparency across bp by showcasing work in progress, elevating metrics and seeking regular feedback from internal collaborators and users. Resource and vendor management: Strategically manage internal teams, external suppliers, and technology partners to balance capacity and ensure efficient delivery without compromising quality. Financial management: Oversee budget planning, allocation, and tracking to ensure alignment with business objectives. Monitor financial performance, control costs, and provide accurate reporting to support decision-making and optimize resource utilization across projects, platforms, or services. What you will need to be successful (experience and qualifications) Experience working across complex, globally dispersed businesses. Ability to deliver and maintain a strategy that aligns organisational actions, plans and resources with business objectives. Drives successful uptake and user adoption of technical platforms and solutions. Takes point on product reliability issues impacting customers. Identifies and tracks specific metrics to measure benefits. Monitors benefits against what was predicted in the business case. Prepared to identify, assess and produce a business case for new opportunities or changes in operational business environment to increase business and user benefits. Good communication and influencing skills, with the ability to engage with a broad range of collaborators and prioritize demands Excellence in balancing strategic priorities with tactical execution, with solid attention to detail. Good understanding and ability to apply project delivery methods suitable for the program/ initiative (e.g Agile, Lean) About bp bp is a global energy business with a purpose to reimagine energy for people and our planet. We aim to be a very different kind of energy company by 2030, helping the world reach net zero and improving people s lives. We are committed to creating a diverse and inclusive environment where everyone can thrive. Join bp and become part of the team building our future! We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Travel Requirement Negligible travel should be expected with this role Relocation Assistance: This role is eligible for relocation within country Remote Type: This position is a hybrid of office/remote working Skills: Agility core practices, Analytics, Business Analysis, Coaching, Communication, Configuration management and release, Delivery Management, Digital Project Management, Documentation and knowledge sharing, Facilitation, Information Security, Mentoring, Metrics definition and instrumentation, Project Team Management, Risk Management, Service operations and resiliency, Stakeholder Management, Supplier Relationship Management, System Design, Team Management
Posted 3 weeks ago
10.0 - 15.0 years
20 - 25 Lacs
Hyderabad
Work from Office
Role Overview: Keka is on a mission to simplify HR for growing companies. We re now seeking a strategic, execution-driven Head of Regional Marketing - India to lead our pipeline growth charter. This is a high-impact role where you will co-own revenue outcomes with sales, drive end-to-end demand generation programs, and build a predictable, scalable pipeline. This position reports to the SVP of Marketing and will lead a regional team consisting of events and partner marketers. You will collaborate closely with other marketing leaders across digital, content, and customer marketing to plan and execute campaigns that meet and exceed pipeline goals for the India region. You will also work cross-functionally with sales, product, and enablement teams to ensure marketing contributes meaningfully across every stage of the funnel, from awareness to acquisition to acceleration. Key Responsibilities : Strategic Leadership & Planning Build a region-first marketing strategy aligned with revenue goals, pipeline targets, and GTM priorities Collaborate with sales and extended marketing team to define ICPs, channel mix, funnel metrics, and campaign roadmap Help localize messaging, offers, and positioning for India s diverse buyer segments Pipeline Ownership & Sales Alignment Co-own pipeline targets with sales and ensure weekly alignment on lead quality, velocity, and conversion Lead regional funnel reviews with GTM stakeholders and course correct as needed Drive funnel forecasting, budgeting, and monthly marketing performance reviews Demand Generation & Channel Execution Lead full-funnel execution across inbound (SEO, content), paid media (search, social, affiliates), partner-led plays, and events Own regional campaign planning, launch, optimization, and performance tracking Use buyer behaviour and lifecycle data to personalize campaigns and improve conversion rates Team & Vendor Management Build and mentor a high-performing marketing team across events, campaigns, and partnership. Lead relationships with agencies and vendors to drive efficient campaign execution and scale as needed What You Will Bring: 10+ years of B2B marketing experience, including at least 3 years in a SaaS leadership role especially in HR tech domain Proven ability to build and scale full-funnel marketing programs across inbound, paid media, events, ABM, and partner channels Strong understanding of Indian market, including regional buyer behaviour, local platforms, and campaign adaptation across Tier 1 and Tier 2+ cities Experience creating localized campaigns for diverse industries such as IT, BFSI, retail, and services Data-driven mindset with expertise in pipeline planning, funnel reporting, and forecasting Strong collaboration skills with a history of aligning with Sales to deliver revenue outcomes Leadership experience managing cross-functional teams, agencies, and regional marketers to drive execution at scale What Success Looks Like Marketing-sourced pipeline growth, quarter on quarter Improved MQL to SQL conversions and faster deal cycles Sustainable increase in brand recall, traffic, and campaign engagement High-performing regional team that collaborates seamlessly with central and sales functions
Posted 3 weeks ago
2.0 - 4.0 years
2 - 6 Lacs
Bangalore Rural, Bengaluru
Work from Office
Role Overview: We are seeking a proactive and detail-oriented Vendor Manager Operations to manage and optimize our vendor relationships for the Large Appliances category . The ideal candidate will have prior experience in the e-commerce industry, with strong operational acumen, a passion for process efficiency, and the ability to drive results through effective partner management. Key Responsibilities: Manage day-to-day operations with vendors/sellers for the Large Appliances category. Drive order fulfilment rates, ensure timely dispatches, and reduce SLA breaches. Work closely with supply chain and logistics teams to streamline inbound and outbound processes. Monitor stock levels, returns, cancellations, and address order-related escalations. Identify process gaps and collaborate with internal teams to implement operational improvements. Ensure all vendor data (pricing, inventory, content) is updated and accurate on the platform. Assist vendors in improving operational KPIs and guide them on platform best practices. Participate in seller onboarding, documentation, and process training when required. Ensure compliance with platform policies, audit requirements, and category SLAs. Required Skills & Qualifications: Bachelor's degree in Business, Supply Chain, Operations, or related field. 2–4 years of experience in e-commerce operations, preferably from the seller/vendor side. Strong understanding of Large Appliances product category (white goods, consumer durables, etc.). Hands-on experience in vendor coordination, operational planning, and performance analysis. Proficiency in Excel and working knowledge of ERP/OMS platforms. Excellent communication, negotiation, and stakeholder management skills. Ability to work in a fast-paced environment and handle multiple priorities. Preferred Qualifications: Experience working with leading e-commerce market places. Knowledge of reverse logistics and warranty claim processes in the appliances category. Exposure to seller performance management tools and metrics.
Posted 3 weeks ago
2.0 - 7.0 years
6 - 9 Lacs
Bengaluru
Work from Office
Lead Crew Captain (L5) 1. List Management Maintain a list of pending tasks and open conversations. Track closure time and customer satisfaction. Appropriately mark conversation status. Track vendor lists and update data on performance of each vendor. 2. Ownership of customer query and task Ensure quick response and timely completion of task as assigned. Consistent and timely follow up with users to ensure successful fulfilment. Have a friendly and helpful demeanour towards customers. Maintain and update customer profile. Offer delight opportunities where appropriate. 3. Task completion Provide estimate for TAT immediately upon receipt of task. Provide answers/solutions from pre determined catalogue. Refer to customer profile and order history for each task and customise. Ensure lowest possible TAT. 4. Vendor Management Provide vendor team consistent feedback on quality of vendors. Escalate any vendor related issues to vendor team immediately. Ways of working: As CREW is a 24x7 service, our team works in shifts as per a pre-planned roster. Captains would be working 5 days a week in rotational shifts - which means that they. Should be open to working on Saturdays and/or Sundays sometimes based on the roster. Work from office is mandatory for any working day (including weekends). There are 3 shifts: 2 mains shifts - Morning, evening; and one small team - late night. Background for hiring: College graduates (MBA, BBA, B.Tech, B.Com, etc.) Ability to follow SOP and process, with friendly and helpful approach towards customers. Excellent communication skills, attention to detail and friendly persona. Strong organizational skills, attention to detail and ability to work within tight TATs. Good to have 2+ years experience in concierge service (OR) related hospitality industries like hotel reception/concierge (OR) customer service as call center agent, for premium / luxury segments (OR) EA/PA role for C-Suite. Familiarity with vendor management. KRAs: High responsiveness Efficiency in taking and closing out requests Strong adherence to SOPs High customer satisfaction KPIs: First Response Time Average Handle Time Task Completion Rate Compliance % with SOPs by request Customer Satisfaction Score at request level
Posted 4 weeks ago
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