Senior Manager - Administration

Job Title:

Key Responsibilities:

1. Team Leadership

• Lead and manage teams across Facilities Management functions, including Mechanical, Electrical & Plumbing (MEP), HVAC, space management & allocation, asset tagging & management, surveillance, housekeeping, and cafeteria operations.
  
• Foster a collaborative, results-driven work environment.
  
• Provide coaching, mentoring, and guidance to team members.
  

2. Operations Management

• Streamline and optimize operational processes to enhance efficiency and productivity.
  
• Develop Facilities Management (FM) policies, SOPs, and ensure adherence.
  
• Prepare and review MIS reports; analyze data for decision-making.
  
• Monitor KPIs to track operational performance.
  
• Maintain quality and consistency in service delivery through operational policy implementation.
  

3. Technical & Structural Audit

• Coordinate with engineering teams to conduct structural audits of facilities and equipment.
  
• Identify safety concerns, structural weaknesses, and maintenance needs; implement corrective actions.
  
• Ensure compliance with industry standards and regulatory requirements.
  

4. Vendor Management

• Build and maintain strong vendor relationships.
  
• Monitor vendor performance against agreed SLAs and AMCs.
  
• Negotiate and manage vendor agreements and contracts.
  
• Resolve vendor disputes professionally.
  

5. Insurance

• Negotiate and renew insurance policies for assets and life (including Mediclaim and Personal Accident).
  
• Facilitate claim redemptions for employees and students.
  

6. Estate Management

• Oversee hostel lease renewals, upkeep, and maintenance.
  
• Identify and evaluate potential new projects.
  
• Liaise with stakeholders and collaborate with internal departments.
  

7. Other Duties

• Handle any other tasks assigned from time to time in alignment with institutional objectives.