Senior Learning & Developement

Senior Learning & Performance Specialist

Job Title:

Shift Timings:

Location: Bangalore

Summary

Key Responsibilities

• Training Strategy & Design:

  Lead the design and development of innovative training content for a wide range of soft skills, including leadership, communication, emotional intelligence, and conflict resolution, with a focus on real-world application in a tech company.

• Dynamic Facilitation:

  Deliver compelling and interactive training sessions for a diverse employee base, adapting your style to engage different generations and roles, from software engineers to sales professionals.

• Performance Consulting:

  Partner with business leaders to conduct performance needs analysis, identify skill gaps, and design targeted interventions that directly impact key business metrics.

• Mentorship & Collaboration:

  Mentor junior trainers and collaborate with stakeholders across the organisation to ensure training initiatives are aligned with strategic business goals and performance outcomes.

• Impact Measurement:

  Develop and implement robust evaluation methods (e.g., Kirkpatrick's levels) to measure the effectiveness and ROI of training programs, using data to inform continuous improvement and demonstrate business impact.

Required Qualifications

• Bachelor's degree in a relevant field (e.g., Human Resources, Organizational Development, Psychology).
• Minimum of

  7+ years

  of experience in a dedicated corporate soft skills and behavioural training role.
• Proven ability to design and deliver training programs that engage diverse, multi-generational audiences.
• A strong passion for and understanding of the technology sector, particularly AI and software engineering.
• Exceptional communication, public speaking, and facilitation skills.

Preferred Certificates & Skills

• Certified Professional in Training & Development (CPTD)

  or

  Certified Professional in Learning and Performance (CPLP)

  from the Association for Talent Development (ATD).

• EQ-i 2.0 / EQ 360 Certification

  or other emotional intelligence assessments.
• Certifications in behavioral assessments like

  DISC

  or

  MBTI

  .

• Technical Skills:

  Proficiency with Learning Management Systems (LMS), virtual training platforms (e.g., Zoom, Microsoft Teams), and data analysis tools (e.g., Microsoft Power BI, Tableau).

• Experience:

  Direct experience working within a technology, software, or AI company.