Senior Key Account Manager

Senior Key Account Manager

Location:

Experience:

About Recro

Recro is a developer-focused platform that seamlessly connects top tech talent with fast-growing startups. We empower developers to accelerate their careers by providing them with meaningful, high-impact opportunities aligned with their skills and aspirations. With a flexible work environment and strong employee wellbeing policies, Recro is the place to grow and thrive.

About the Role

Senior Key Account Manager

Roles & Responsibilities

• Build, manage, and grow long-term relationships with key clients to ensure retention, satisfaction, and

  account expansion

  .

• Serve as the primary point of contact for senior client stakeholders and internal teams.

• Identify and capitalize on upselling, cross-selling, and client expansion opportunities.

• Drive strategic account planning, forecasting, and performance tracking to achieve revenue goals.

• Collaborate with delivery, recruitment, demand generation, and finance teams to ensure client success.

• Anticipate client needs, resolve escalations efficiently, and maintain high service standards.

• Contribute to business growth by identifying and converting prospective accounts.

• Present regular account performance reviews and strategic insights to management.

• Negotiate contracts, renewals, and pricing structures aligned with company goals.

Requirements

• 46 years of experience in Key Account Management, Client Success, or Business Development roles (preferably in the IT Staffing / Recruitment industry).

• Proven track record of achieving revenue, retention, and

  account expansion

  targets.

• Strong stakeholder management and negotiation skills.

• Excellent communication and presentation abilities.

• Proficiency in CRM tools and Microsoft Office Suite.

• Highly analytical, data-driven, and outcome-focused.

• Flexible to work across different time zones/geographies.

Why Join Recro

• Opportunity to work with top-tier clients in the tech ecosystem.

• Collaborative and growth-oriented culture.

• Remote flexibility with a Bangalore base.

• Progressive people policies and strong focus on career development.