The IT Administrator is responsible for overseeing and maintaining the company s IT infrastructure, managing software and hardware resources, ensuring effective cloud solution deployments, coordinating with vendors, and managing the IT budget. This role ensures optimal operation of IT systems, supports company goals, and enhances productivity across departments.
Key Responsibilities
IT Infrastructure Management
- Maintain and monitor all network, server, and IT infrastructure systems.
- Ensure high levels of availability, security, and performance.
- Perform regular system maintenance, updates, and backups.
Software and Hardware Management
- Install, configure, and maintain hardware (servers, computers, printers, etc) and software solutions.
- Provide troubleshooting and support for end-users across all hardware and software issues.
- Track and manage hardware and software inventory to ensure proper allocation and upgrades.
Cloud Solutions Management
- Deploy, monitor, and manage cloud-based solutions (eg, AWS, Azure, Google Cloud).
- Ensure cloud resources are secure, cost-effective, and optimized for performance.
- Collaborate with relevant teams to assess and integrate new cloud solutions.
Vendor and Supplier Management
- Coordinate with vendors for procurement, installation, and support of IT systems and services.
- Evaluate vendor proposals, negotiate contracts, and ensure timely delivery of services.
- Monitor vendor performance and resolve any related issues.
Budget Management
- Develop, monitor, and manage the IT budget, ensuring cost-effectiveness and alignment with company goals.
- Track spending and provide regular financial reports to leadership.
- Identify opportunities for cost savings within IT operations.
Cybersecurity
- Implement and maintain security protocols, including firewalls, antivirus, and data encryption.
- Regularly monitor systems for potential threats or breaches and address them promptly.
- Educate employees on cybersecurity best practices and ensure compliance with security policies.
Project Management and Collaboration
- Work with other departments, such as Development, Security, and Business Units, to ensure IT solutions align with company needs.
- Participate in project planning and provide technical input on IT infrastructure requirements for new projects.
- For automation projects, such as when a UiPath bot goes live, ensure that all infrastructure is secure and compliant with company security policies.
Backup and Disaster Recovery
- Implement and manage backup solutions for critical systems and data.
- Develop disaster recovery plans and conduct regular tests to ensure data integrity and system availability.
Training and Documentation
- Provide training to IT staff and end-users on new technologies, best practices, and security protocols.
- Maintain detailed documentation for all systems, processes, and procedures, ensuring that all IT operations are properly recorded and auditable.
Compliance and Policy Enforcement
- Ensure compliance with all relevant legal, regulatory, and company-specific policies (eg, GDPR, HIPAA).
- Regularly review and update internal IT policies to stay aligned with industry standards and emerging security threats.
Roles and Responsibilities of Senior IT Admin for Security Hardening
Access Control and User Management
- Enforce least privilege access by ensuring only authorized personnel access sensitive systems and RPA bots.
- Implement multi-factor authentication (MFA) for all users accessing the RPA environment.
Credentials and Secrets Management
- Store bot credentials and sensitive data securely in a credential vault (eg, UiPath Orchestrator s Credential Store or password managers like 1Password).
- Regularly rotate credentials, API keys, and service accounts (every 90 days recommended).
- Prevent hardcoding credentials within scripts or configuration files.
Bot and Virtual Machine Hardening
- Ensure all VMs running RPA bots are hardened configure firewalls, disable unnecessary ports/services, and regularly patch OS vulnerabilities.
- Run bots with the least privilege necessary; avoid using admin/root accounts.
- Secure VMs with antivirus protection and restrict network access to trusted IPs.
Network and Communication Security
- Enforce encryption of data in transit using HTTPS, TLS, or VPNs.
- Implement IP whitelisting to restrict access to trusted networks only.
- Ensure bots use VPNs or private networks when accessing sensitive systems.
Application and API Security
- Harden applications by enforcing MFA, limiting API access, and implementing secure authentication.
- Ensure APIs used by bots follow secure authentication and authorization practices with encrypted channels.
Audit and Monitoring
- Enable detailed logging for all bot activities, configuration changes, and access attempts.
- Use real-time monitoring tools to detect anomalies or suspicious activity.
- Maintain log retention for at least 90 days and review regularly.
Backup and Disaster Recovery
- Maintain regular backups for bot data, configurations, and logs.
- Test backups periodically to ensure they can be restored successfully.
- Develop and maintain a disaster recovery plan for RPA infrastructure to minimize downtime.
Bot-Specific Security Measures
- Implement behavioral monitoring systems to detect unusual bot behavior.
- Define baseline operational patterns and set up alerts for deviations.
Collaboration with Development Teams
- Conduct security reviews of new RPA processes before deployment.
- Ensure third-party integrations follow secure API key handling and access control practices.
Compliance and Regulatory Adherence
- Ensure all RPA implementations comply with GDPR, CCPA, and other data protection laws.
- Conduct regular internal and external security audits to identify and address vulnerabilities.
Key Skills and Qualifications
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Education:
Bachelor s degree in Information Technology, Computer Science, or a related field. -
Experience:
Minimum 5 years of experience in IT administration with a focus on infrastructure, cloud solutions, security hardening, data management, and budgeting. -
Budgeting Skills:
Proven ability to manage budgets effectively and optimize costs. -
Communication Skills:
Strong verbal and written communication, capable of presenting technical details to non-technical audiences. -
Problem Solving:
Excellent analytical skills for diagnosing and resolving complex IT issues.
