Role & responsibilities Operations- Borrower Audits, ROC, Other credit monitoring 1. Weekly calls with SDPA team 2. High level customer satisfaction by regular discussion with clients and feedback, timely response to emails, periodical MISs sent to bank Ensure team output and performance in terms of quality and TAT 3. Review of Team Planning, w.r.t sufficient audits scheduled, auditors updating status. 4. Ensure required reports / activities are submitted / completed on a monthly basis. 5. Ensure Backup in case of absence of team member. 6. Review pendencys to guide team on proactive clearance of work 7. Sample quality checking of reports and critical report checking 8. Steps to bring standardisation in report formats 9. Training of team/backup as and when required. 10. Once a quarter Visit to all clients 11. Ensure tracker is live and figure out ways to maximise team output and customer satisfaction by suggesting automation of processes 12. Escalation MIS New Assignments Planning and rollout of new assignments including team training, client coordination and tracking. Planning and rollout of new assignments including team training, client coordination and tracking. One-time preparation of KRA for all employees covering objectives and target to be achieved Regular Manpower Planning Compliance and Risk Management Oversee compliance with regulatory requirements and develop risk mitigation strategies to protect the firm and its clients. Automation of processes Evaluate and suggest automation aspects and other monitoring capabilities and data analysis. Implementation and Review of processes and systems automated e & responsibilities. Preferred candidate profile Chartered Accountant with banking work experience(Bank audit or worked in banking credit)

Role & responsibilities Optimizing Communication Channels: Effectively managing and screening all incoming emails and calls, ensuring the Partner's communications are handled with precision and timeliness. Empowering Team Delegation: Systematically allotting and tracking work assignments to the team as directed by the Partner, through a structured delegation sheet, to enhance productivity. Seamless Appointment Management: Proactively scheduling and confirming all appointments and meetings, whether local to Kolkata or requiring arrangements outside the city, leveraging strong communication skills. Ensuring Accountability: Implementing robust follow-up mechanisms for all pending employee tasks assigned by the Partner, driving completion and adherence to deadlines. Facilitating Smooth Travel: Meticulously managing all travel logistics for the Partner, from booking flights and arranging ground transportation to securing hotel reservations and handling essential passport and visa requirements. Providing Personal Assistance: Offering discreet and efficient support for the Partner's personal tasks, enabling them to focus on core responsibilities. Please Note: This role is office-based and does not involve external travel. Preferred candidate profile Good communication skill. Excellent follow up skills. Commanding & confident nature.

Role & responsibilities Understanding the organizations plans, objectives and expansion plans to evaluate the required manpower at various Locations and ensuring on time sourcing of quality manpower for various verticals in order to drive efficiencies. Support and suggest improvements to the entire recruitment process Ensures 100% accuracy with regards to employee details. Monitor HR metrics (e.g. turnover rates and cost-per-hire) Conducting and encouraging employees towards employee engagement activities Delivering timely dashboards. Handling phone calls (incoming / outgoing).