Posted:6 days ago|
Platform:
Work from Office
Full Time
Job Title: Senior IT Administrator/Manager
Location: Bangalore
Department: Information Technology (IT)
Work Schedule: Monday to Friday On-site
Reports To: Head of IT
Employment Type: Full-Time
• Manage and maintain server infrastructure (Windows/Linux), including cloud-based environments (Azure, AWS).
• Administer Active Directory, Group Policies, and Office 365 services.
• Monitor network performance, firewalls, and VPNs to ensure optimal uptime and security.
• Perform system upgrades, patch management, and regular backups.
• Provide Level 2 and 3 support for IT incidents, escalating issues where needed.
• Manage endpoint security, anti-virus, and data loss prevention (DLP) tools.
• Maintain and document IT processes, inventory, and configuration standards.
• Support collaboration tools like Microsoft Teams, Zoom, and other unified communications platforms.
• Lead IT onboarding/offboarding processes, access controls, and account provisioning.
• Collaborate with vendors and service providers to resolve issues and maintain SLAs.
• Train and guide junior IT support staff.
• Participate in IT audits and compliance activities.
• Bachelor’s degree in computer science, Information Technology, or a related field.
• 5+ years of proven experience in IT systems/network administration.
• Industry certifications such as Microsoft (MCSA/MCSE), Cisco (CCNA/CCNP), or CompTIA (Network+/Security+). Technical Skills:
• Proficient in managing Windows Server, Active Directory, Group Policy, DNS, DHCP.
• Strong experience with cloud platforms (Microsoft Azure preferred, AWS is a plus).
• Familiarity with virtualization technologies (VMware, Hyper-V).
• Experience with ITSM tools and ticketing systems. • Knowledge of scripting languages (PowerShell, Bash) for automation.
• Expertise in firewall, antivirus, backup, and disaster recovery systems.
• Hands-on experience with endpoint management tools like Intune or SCCM.
• Strong problem-solving and analytical skills.
• Excellent written and verbal communication.
• Ability to work under pressure and prioritize tasks effectively.
• Team-oriented with a service-focused mindset.
• Detail-oriented with strong documentation skills.
• Ability to mentor and guide junior IT team members.
• Demonstrates accountability and ownership in resolving complex issues.
• Capable of leading small IT projects or initiatives independently.
• Strong decision-making skills with a focus on continuous improvement.
• Experience in managing IT for multi-site or global operations.
• Familiarity with compliance frameworks (ISO 27001, GDPR, etc.).
• Knowledge of automation and scripting for system efficiency.
• Exposure to tools like Zoho People, Zoho Recruit, or similar HR platforms
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