Senior Inside Sales

You will be working as a Senior Inside Sales Executive at Frido Mobility in Pune. Frido Mobility is a leading wellness and mobility brand in India, focusing on comfort, accessibility, and independence through innovative products like electric wheelchairs and mobility scooters. **Role Overview:** As a Senior Inside Sales Executive, your main responsibility will be managing daily sales activities, guiding junior team members, and ensuring lead-to-order conversions. Strong communication, analytical ability, and leadership presence are required, along with hands-on knowledge of CRM and Microsoft tools. You will act as a bridge between the Inside Sales Manager and the team, ensuring targets, discipline, and customer satisfaction standards are consistently met. **Key Responsibilities:** - Handle and convert inbound and outbound leads for Frido's mobility products - Support and mentor Inside Sales Executives for timely follow-ups and accurate CRM updates - Track and review daily productivity reports, lead flow, and conversions using Excel/Google Sheets dashboards - Maintain strong product knowledge to support customers and team queries - Coordinate with Operations, After-Sales, and Dispatch teams for a smooth customer experience - Conduct team huddles and motivate the team towards revenue goals - Ensure proactive communication within the team, address challenges, share learnings, and escalate key issues **Skills & Competencies:** - Excellent communication skills in English & Hindi; regional language is a plus - Proficiency in Microsoft Excel, Word, and PowerPoint for reporting and analysis - Strong leadership and coordination abilities to guide and support team members - Sales-oriented mindset with strong follow-up and closure skills - Ability to stay composed under pressure and handle escalations effectively - High energy, proactive approach, and sense of accountability **Requirements:** - 7-8 years of experience in Inside Sales / Telesales / B2C Sales - Prior team-handling exposure preferred - Graduate or equivalent education - Comfortable with rotational week-offs and a 6-day work schedule **What We Offer:** - Fixed salary + monthly incentives for personal and team performance - Rapid growth opportunities into Assistant Manager or Key Account Management roles - Exposure to a fast-growing D2C brand making an impact in the wellness and mobility space - Supportive, energetic, and target-driven environment,