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Bajaj Allianz General Insurance
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Senior Executive Sales Training

Senior Executive Sales Training

Bajaj Allianz General Insurance

1 - 5 years

2 - 5 Lacs

Chandigarh

Posted:3 weeks ago| Platform:

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Skills Required

Training Training delivery Sales Instructor Customer service delivery Sales Executive Sales training Stakeholder management Analytics

Work Mode

Work from Office

Job Type

Full Time

Job Description

Design and Execution of Instructor Lead learning interventions

Create the quarterly training calendar for the allocated area based on the specific training requirements of the functions

Deliver hard and soft skills trainings to internal employees, outsourced/contractual staff as well as intermediaries and other partners - meet the target of ___ man-days in a month with a minimum feedback score of __ per session.

Collect feedback via the survey tool for every training session

Adhere to all the timelines and training related SOPs and ensure standardization of training delivery and content for the region

Conduct market benchmarking study of the latest in the insurance sector, comparative study of new products from competitors, locational and geographical nuances

Prepare design modules, training roadmaps, FAQs for each of the trainings keeping in mind the audience demographics

Stakeholder management

Collaborate with the various channel SPOCs from the sales channels to gather the training requirements and finalize the content

Coordinate with the assigned LOB SPOCs for training dates and participation numbers

Publish the monthly/quarterly training calendar for the region with the internal channel SPOCs to ensure good participation in the training programs

Effectively resolve queries of training participant s especially external partners such as intermediaries, agents, dealers, relationship managers etc. to maintain equity in customer service delivery.

Analytics and Reporting

Review analytics for learning engagement and training effectiveness regularly for the region

Use insights from analytics to recommend revisions to the program design for better outcomes

Provide analytics to Cluster Heads and Zonal Heads for their teams to improve learning engagement on a monthly basis

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