Leadership roles open in Trust & Safety Business - Hyderabad

Job Title:

1) ADH Training T&S (18+ years of experience)

2) Senior Training Manager (T&S)(12+ years of experience)

Location:

Note:

Candidates having experience in Trust & Safety process will qualify for this role.

We are open to consider candidates who are willing to relocate to Hyderabad.

Job Description

Role and Responsibilities (not an exhaustive list)

• Ensure all training goals and objectives are met at an account level.
• Create and implement learning service integration and transition plans, ensuring that all necessary activities are performed in a timely and effective manner.
• Manage and coordinate the integration and transition of learning services, collaborate with customers to ensure that all requirements are met.
• Develop and maintain positive relationships with all stakeholders,
• Ensure compliance and execution of all training practices as defined for the business. Can design and deploy a new training framework if needed.
• Work with internal and external customers to ensure that the organization's learning management system is configured to support the integration and transition of learning services.
• Assess and report on learning service performance, providing regular updates to stakeholders on the agreed goals.
• Create, maintain, and report details of all work done in a timely manner to various stakeholders as per the agree timelines.
• Facilitate learning service reviews and improvement initiatives, collaborating with learning service providers and customers to identify areas for improvement.
• Manage and allocate resources as per business needs; ensure that the SOW terms are always met.
• Mentor new and existing resources.

Minimum Requirements

• Must have Digital Marketing/Content Moderation Training domain experience of at least 3 years.
• People leadership experience of 15+ years.
• Must have led a team of managers for at least 8+ years.
• Must have Knowledge of learning and development best practices.
• A proven track record of training program development and management.
• Excellent leadership skills
• Good to have.
• Understanding of the Advertising, Marketing World and/or Content Moderation
• Content Design & Development Skills
• Experience in handling LMS activities

Behavioral Skills and Attributes:

Assertive Communication, Conflict Resolution Mindset, Self-improvement Mindset, Resilience Management, Patience, Customer Centricity, Coaching and Mentoring ability and good Analytical skills.