Senior Executive-OTC Order Admin (Booking )

Job Description

We are seeking a detail-oriented and proactive Order Booking Specialist (Order to Cash) to join our team. The ideal candidate will be responsible for processing customer orders, ensuring accurate data entry into ERP systems, and coordinating with internal teams to streamline the order-to-cash cycle. This role requires excellent communication, problem-solving skills, and the ability to manage multiple priorities effectively. This role requires excellent communication, problem-solving skills, and the ability to manage multiple priorities effectively. Review orders for completeness, pricing accuracy, and compliance with company policies. Coordinate with Sales, Finance, and Credit Control teams to validate order details and ensure smooth order processing. Monitor and track order status, proactively addressing any issues that may arise. Ensure timely invoicing and assist in resolving invoice discrepancies. Work closely with the supply chain and logistics teams to align on delivery schedules. Maintain order documentation and records for audit and compliance purposes. Support the accounts receivable team in cash application and collections as required. Identify opportunities for process improvements and efficiency enhancements within the O2C cycle. What we look for? Bachelor s degree in business administration, Finance, Supply Chain, or a related field. 4+ years of experience in order booking, order management, or O2C processes. Hands-on experience with ERP systems (SAP, Oracle, or similar). Strong analytical and problem-solving skills. Proficiency in Microsoft Office Suite, especially Excel. Ability to work collaboratively in a fast-paced environment. Strong communication skills, both written and verbal Diversity & Inclusion Our dedication to diversity and inclusion starts with our values. We lead with integrity and purpose, focusing on the future and aligning with our customers vision for success. Our High-Performance Culture ensures that we have the best talent that is highly engaged and eager to innovate. Our D&I mission elevates each employee s responsibility to contribute to our culture. It s through these contributions that we ll drive the mindsets and behaviors we need to power our customers missions. You have the power. You have the voice. You have the culture in your hands JCI is an Equal Opportunity Employer and does not discriminate on the basis of any protected categories.