Senior Executive

Job Name

Position Title

Band

ERP Full Position ID

Reporting to:

Location/Site:

Overview

Qualifications

Experience

• 3 to 6 years’ experience in an international voice process.
• US Healthcare Experience preferred
  

Communication

• Strong oral and written communication skills
  

Working Hours

• 40 hours per week as Full-time employee Night shift
• Weekends: Off
  

Work Model:

Location:

Skills And Abilities

• Ability to communicate effectively. Strong Command over English.
• Enunciation ability.
• Interpersonal skills like listening, questioning, intonating.
• Self-driven, result oriented, team player.
• Should possess right attitude, patience and a habit of working hard.
• Hands on experience in MS Office Suite (Word, Excel).
• Solid analytical skills
• Curiosity and interest in analyzing, understanding process in depth.
• Proactive handling of files for potential recovery.
• Interacting with US based attorneys, insurance companies and hospitals.
• Notifying other parties of the recovery interest; conferring with them concerning settlement.
• Maintaining accurate file documentation.
• Responding timely to all electronic, written and verbal communications.
• Using available resources to investigate on paid claims.
• Reviewing and evaluating accident or incident reports, individual claims, medical or other documents relating to funds paid.
• Adhering to established settlement authority levels.
• Evaluation, Aggressive negotiation and recoveries.
• Maintaining a high level of productivity, Quality and confidentiality
• Should be capable of taking on additional responsibilities as a senior executive and contributing ideas to improve processes, while developing the skills needed to progress to the next level as an assistant manager.