Senior Erp Systems Manager

Multi Recruit

6 - 11 years

15 - 20 Lacs

bengaluru

Posted:Just now| Platform:

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Skills Required

crm implementation erp implementation techno functional erp integration erp report development analytical software power bi klipfolio microsoft dynamics openair reporting tools designing and developing netsuite rest soap crm

Work Mode

Work from Office

Job Type

Full Time

Job Description

Senior ERP Systems Manager

Duties & Responsibilities.

Must Have:

Bachelor's degree and 6+ years experience in a technical role with a Minimum of 4 years of Functional Business Systems (ERP)/CRM experience
Experience working/integrating Marketing Automation Data into the CRM layer
Proficiency in designing and delivering Financial, Marketing, and Sales reports.
Demonstrated proficiency in configuration and functional setup for ERP systems
Experience in development, including workflows and custom scripts.
Knowledge of security and permissions in both financial and CRM.
Demonstrated knowledge of accounting principles and how they are reflected in the general ledger.
Experience with APIs, REST/SOAP for system integrations
Managerial skills.
Hands on experience in ERP/CRM such as NetSuite/OpenAir/MS Dynamics etc.
Hands on experience in Reporting/Analytical Software/Tool PowerBI/KlipFolio etc is a plus.

Job Responsibilities:

Manage the Business Systems team and ensure SLAs are met.
Coordinate and deliver day-to-day support requests
Work with business users and responding to functional questions and/or inquiries
Help users get familiar with ERPs functionality as needed
Assist in reviewing and troubleshooting technical problems
Work with Technical Support as needed to resolve problems
Document the resolution to common issues and update the internal Knowledge Base
Work with users on identifying key improvement areas and documenting requirements
Plan, estimate and execute the delivery of end-to-end solutions
Configure ERPs/CRMs to meet the specifications of the project(s) in question
Coordinate and/or assist with user acceptance testing to ensure the quality of the deliverables
Communicate project status with internal key stakeholders

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