Job
Description
Role Overview: As a Senior Engineering Manager Site Reliability Engineering (SRE) at Marriott Tech Accelerator, you will be responsible for ensuring the reliability, scalability, and performance of mission-critical cloud and on-prem services that cater to millions of Marriott customers worldwide. Your role will involve overseeing incident management, driving automation efforts, and collaborating with cross-functional teams to align SRE strategy with business objectives. It is essential to possess strong communication skills to optimize cloud infrastructure and maintain operational excellence in a dynamic environment. Key Responsibilities: - Ensure the reliability, availability, and performance of mission-critical cloud services by implementing best practices for monitoring, alerting, and incident management. - Oversee the management of high-severity incidents, facilitating quick resolution and conducting post-incident analysis to prevent recurrence. - Drive the automation of operational processes to support growing user demand effectively, optimizing cloud and on-prem infrastructure and resource usage. - Develop and execute the SRE strategy aligned with business goals, and communicate service health, reliability, and performance metrics to senior leadership and stakeholders. Qualifications Required: - 8-10 years of experience in information technology process and/or technical project management, including 4+ years as a Site Reliability Engineer (SRE) with 2+ years on public cloud, preferably AWS. - Proven automation and programming experience in languages like Java, Python, Go, Perl, and Bash. - Deep understanding of SRE practices such as Service Level Objectives, Error Budgets, Toil Management, Observability & Monitoring, Blameless Postmortems, Incident Response Process, and Capacity Planning. - Strong working knowledge of modern, continuous development techniques and pipelines (Agile, Kanban, Jira, CI/CD, Jenkins, Git, Artifactory). - Production level expertise with containerization orchestration engines such as Kubernetes. - Experience with deploying, monitoring, and troubleshooting large-scale, distributed applications in cloud environments like AWS. - Familiarity with security frameworks such as ISO27001, SOCII, PCI-DSS, and/or HIPAA. - Ability to work with global teams located in the US and India. - Undergraduate degree in Computer Science or related technical field or equivalent experience/certification. Additional Company Details (if any): Marriott Tech Accelerator is a part of Marriott International, a global leader in hospitality with over 30 well-known brands and nearly 8,900 properties in 141 countries and territories. As a leading American multinational company, Marriott International operates a wide range of lodging brands, including hotels and residential properties. The work location for this position is in Hyderabad, India, with a hybrid work mode. Role Overview: As a Senior Engineering Manager Site Reliability Engineering (SRE) at Marriott Tech Accelerator, you will be responsible for ensuring the reliability, scalability, and performance of mission-critical cloud and on-prem services that cater to millions of Marriott customers worldwide. Your role will involve overseeing incident management, driving automation efforts, and collaborating with cross-functional teams to align SRE strategy with business objectives. It is essential to possess strong communication skills to optimize cloud infrastructure and maintain operational excellence in a dynamic environment. Key Responsibilities: - Ensure the reliability, availability, and performance of mission-critical cloud services by implementing best practices for monitoring, alerting, and incident management. - Oversee the management of high-severity incidents, facilitating quick resolution and conducting post-incident analysis to prevent recurrence. - Drive the automation of operational processes to support growing user demand effectively, optimizing cloud and on-prem infrastructure and resource usage. - Develop and execute the SRE strategy aligned with business goals, and communicate service health, reliability, and performance metrics to senior leadership and stakeholders. Qualifications Required: - 8-10 years of experience in information technology process and/or technical project management, including 4+ years as a Site Reliability Engineer (SRE) with 2+ years on public cloud, preferably AWS. - Proven automation and programming experience in languages like Java, Python, Go, Perl, and Bash. - Deep understanding of SRE practices such as Service Level Objectives, Error Budgets, Toil Management, Observability & Monitoring, Blameless Postmortems, Incident Response Process, and Capacity Planning. - Strong working knowledge of modern, continuous development techniques and pipelines (Agile, Kanban, Jira, CI/CD, Jenkins, Git, Artifactory). - Production level expertise with containerization orchestration engines such as Kubernetes. - Experience wi
