115 Technical Acumen Jobs

As the Lead Incident Response Team, you will be responsible for overseeing the end-to-end management of technology incidents across the enterprise. Your role will involve ensuring rapid detection, containment, resolution, and root cause analysis of incidents that impact critical IT services. This position calls for strong leadership skills, technical acumen, and the ability to effectively coordinate with multiple teams even under pressure. - Rapidly detect, contain, and resolve technology incidents affecting critical IT services. - Conduct root cause analysis of incidents to prevent future occurrences. - Provide strong leadership to the Incident Response Team. - Coordinate and collaborate effectively with multiple teams during incident response. No additional details of the company are provided in the job description.,

As the Application Development Program Manager, you will be responsible for overseeing the planning, execution, and successful delivery of multiple complex application development projects and programs. Your role will require a strong blend of technical understanding, program management expertise, and leadership skills to drive cross-functional teams and ensure alignment with strategic business objectives. - Lead and manage the entire lifecycle of application development programs, from initiation to closure, ensuring adherence to scope, budget, and timeline. - Work closely with product owners, business stakeholders, and technical leads to define program scope, objectives, and deliverables that align with the organization's strategic goals. - Develop comprehensive program plans, including detailed schedules, resource allocation, risk management strategies, and communication plans. Oversee the execution of project tasks, ensuring timely completion and quality. - Foster a collaborative and high-performing environment. Provide guidance, mentorship, and support to project managers and development teams within the program. - Establish and maintain strong relationships with all key stakeholders, providing regular updates on program status, risks, and challenges. Facilitate effective communication across teams and departments. - Proactively identify, assess, and mitigate program risks and issues. Develop contingency plans and escalate critical concerns to senior management when necessary. - Ensure that development processes adhere to best practices and standards, leading to high-quality, scalable, and maintainable applications. - Continuously evaluate and improve program management processes, tools, and methodologies to enhance efficiency and effectiveness. - Manage program budgets, track expenditures, and ensure financial targets are met. - If applicable, manage relationships with third-party vendors and contractors involved in the program. **Qualifications:** - Education: Bachelor's degree in Computer Science, Engineering, Business Administration, or a related field. Master's degree preferred. - Experience: - 12 years of experience in program management, with a significant focus on application development or software engineering. - Proven track record of successfully delivering large-scale, complex software projects or programs. - Certifications: Project Management Professional (PMP), Program Management Professional (PgMP), Agile certifications (e.g., CSM, SAFe) are highly desirable. **Required Skills:** - Strong understanding of program and project management methodologies (Agile, Scrum, Waterfall, Hybrid). - Solid understanding of software development lifecycles (SDLC), modern development technologies, architectures (e.g., microservices, cloud-native), and best practices (e.g., DevOps, CI/CD). - Excellent leadership, negotiation, interpersonal, and communication skills (written and verbal). Ability to influence and motivate diverse teams. - Strong analytical and problem-solving abilities, with a keen eye for detail. - Proficient in identifying, assessing, and mitigating program risks. - Demonstrated ability to manage expectations and communicate effectively with stakeholders at all levels, including senior executives. - Experience with project management software (e.g., Jira, Azure DevOps, Asana, Monday.com) and collaboration tools. **Preferred Skills:** - Experience with financial services industry or similar regulated environments. - Familiarity with cloud platforms (e.g., AWS, Azure, GCP). - Experience with data analytics and reporting for program performance.,

Role Overview: As an AI Implementation or AI Product Manager at our client, you will be responsible for owning each stage of the AI Agent building and deployment process for the largest consumer enterprises. You will work directly with VP and C-level executives to shape their AI roadmap, write and test prompt logic for high-impact use cases, and collaborate with engineering to design new product features. This role is ideal for someone who enjoys delving into complex business problems, creating sophisticated AI-driven solutions, and scaling them to millions of users. Key Responsibilities: - Lead the deployment of Company's Voice AI Agents for some of the largest consumer enterprises globally, ensuring AI agents become mission-critical to how millions of customers are engaged. - Design and optimize enterprise-grade agents by mapping business workflows, writing and testing prompt logic, and collaborating with engineering to deliver precise, scalable solutions that handle thousands of conversations daily. - Engage deeply with customers, from discovering requirements and demonstrating solutions, to addressing technical challenges, and tailoring agents to their business processes. - Act as a trusted partner to VP and C-level executives, guiding their AI roadmap, aligning deployments with strategic goals, and ensuring measurable impact on revenue, efficiency, and customer experience. - Own a portfolio of enterprise deployments end-to-end, driving adoption, expansion, and long-term success by partnering closely with internal teams and customer stakeholders. - Run high-velocity feedback loops into Product and Engineering, channeling real-world insights to shape the roadmap, resolve friction, and accelerate adoption at scale. - Be a builder at heart, diving deep into complex problems, crafting elegant AI-driven solutions, and scaling them into millions of consumer interactions every month. Qualifications Required: - 2-5 years of relevant experience in AI Implementation, Product Management, Strategy Consulting, or Solutions Engineering ideally in AI-native companies or adjacent domains. - Strong technical acumen with the ability to understand and shape AI agent design & prompt writing. - Excellent communication and relationship-building skills, comfortable engaging with executive stakeholders. - Ability to thrive in fast-moving, ambiguous environments where you help shape solutions as much as you deliver them.,

As a Floating Enquiries / Calling for quotations / tenders specialist, your role involves: - Floating enquiries and calling for quotations/tenders from contractors/vendors. - Preparation of RFP in Ariba/Manual and floating to vendors. - Reviewing technical specs with vendors in technical meetings and coordinating with the site to get the same revised. - Deriving rate analysis for the items based on technical specs. - Preparing comparatives and carrying out Strategy/Auction in ERP module for their Rate approval for the issue of order. - Issuing Letter of intent, coordinating with the site to get Purchase requisition, preparing the order, and issuing the order. - Reviewing Change/amendment requests, carrying out DD based on site visits, and negotiating with vendors for closure. - Managing vendors by reviewing their progress of work at the site, coordinating with all concerns to help them in case of any constraints from site/billing, and conducting their performance reviews. - Adding New vendors for onboarding by carrying out technical DD. Additionally, the company requires the following qualifications for the role: - BE/B Tech in Civil Engineering - Knowledge of SAP MM Module - Exposure in finalization of Contracts for Real Estate projects - Sound knowledge of local taxation - Strong Commercial and Technical acumen - High degree of communication and excellent negotiation skills - Proficiency in MS Office,

As a Design Engineer Estimation at Vijay Spheroidal Private Limited in Peenya, Bangalore, your role involves preparing timely and accurate cost estimations to drive business acquisition efforts. You will need technical acumen in casting and machining processes, strong interpersonal skills to collaborate with application engineers and marketing, and the ability to conduct and lead Technical Feasibility Studies (TFS) to support decision-making. Additionally, you must bring a futuristic outlook on leveraging AI and advanced simulation tools (CAD/CFD/CAM) to improve accuracy and speed of estimations. **Key Responsibilities:** - Prepare cost estimates for castings, machining, tooling, and gauges based on customer drawings and specifications. - Develop preliminary BOM (Bill of Materials) and process flow diagrams to support quotation accuracy. - Conduct Technical Feasibility Studies (TFS) and lead TFS meetings with cross-functional teams. - Collaborate closely with application engineers, SCM, and finance teams to finalize quotations. - Apply knowledge of casting, machining, and special processes to optimize cost competitiveness. - Embrace AI-driven tools, CAD/CFD/CAM simulations, and digital estimation platforms for continuous improvement. **Qualifications Required:** - B.E. / B.Tech in Mechanical Engineering (M.Tech preferred). - 02 years of experience (competent fresher) OR ideally 4-6 years in estimation/costing within manufacturing, foundry, or machining environment. **Additional Details of the Company:** - The company, Vijay Spheroidal Private Limited, is located in Peenya, Bangalore. - They emphasize on developing products, driving growth, enabling collaboration, and applying knowledge. - The Design & Engineering department, where this role belongs, reports to the Head of Design & Engineering. In this role, you will review customer drawings and specifications, estimate cycle times, material utilization, and release accurate budget quotes within agreed timelines. Your success will be measured by on-time submission of estimates, accuracy of costing vs. actual project execution, effective TFS leadership, collaboration quality with application engineering and marketing, and contribution to quotation win-rate and business acquisition. To excel in this position, it is essential to have a strong foundation in mechanical/manufacturing engineering principles, familiarity with casting and machining processes, proficiency in CAD tools, analytical skills, good interpersonal and communication skills, and curiosity for digital transformation and AI. You should also possess a collaborative mindset, passion for manufacturing, a futuristic thinker, high ownership, and strong written and verbal communication skills.,

As an Account Executive at Hevo, you will play a crucial role in selling complex, technical solutions to mid-market customers. Your responsibilities will include: - **Pipeline Generation & Outbound Sales:** - Identify, engage, and develop new business opportunities through outbound prospecting, personalized outreach, and strategic social selling. - **Building Business Cases:** - Develop and present clear, data-backed business cases that align with the customers" pain points, priorities, and financial objectives. Drive urgency by quantifying ROI and cost of inaction. - **Driving Proof of Concepts (PoCs):** - Partner with Solutions Engineers, Product, Engineering, and Support teams to design and execute PoCs that demonstrate the real-world impact of our solution. - **Deal Execution:** - Lead high-stakes conversations with CXOs, overcome objections, negotiate and drive opportunities to close through a structured and value-driven approach. - **Competitive Positioning:** - Hold your ground in competitive sales cycles, effectively differentiating our solution in a market with well-established players. - **Technical Acumen & Continuous Learning:** - Develop a strong understanding of data engineering, analytics, and modern data stack components. Stay up to date on industry trends, evolving technologies, and customer challenges. - **Market Insights & Adaptability:** - Stay ahead of industry trends, adapt messaging based on competitive dynamics, and continuously refine sales strategies. Qualifications required for this role include: - 6+ years of SaaS or B2B technology sales experience, with a track record of successfully selling to mid-market customers. - Proven ability to create and close net-new business while managing multi-stakeholder sales cycles. - Strong outbound sales acumen - comfortable with prospecting, networking, and driving engagement beyond inbound leads. - Experience in navigating competitive deal cycles and articulating differentiation in highly contested sales motions. - Exceptional communication, negotiation, and stakeholder management skills. - Experience using CRM and sales automation tools (e.g., Salesforce, HubSpot) to track and manage pipeline performance. - Experience selling to CDOs, Head of Data Analytics personas is a plus but not mandatory. Hevo, a No-code Data Pipeline platform, is on a mission to build technology that is simple to adopt and easy to access. With exponential growth and a focus on empowering data teams, Hevo offers a dynamic and challenging environment for driven individuals to make a tangible impact.,

As Lead PS Enablement & Systems at Zenoti, you will play a crucial role in scaling and enhancing the value delivery of Professional Services (PS) teams to customers. Your focus will be on optimizing systems and processes, implementing AI-driven solutions, and driving operational efficiency to elevate the customer experience. **Key Responsibilities:** - **Tool & Process Ownership** - Drive structured problem-solving to prioritize opportunities and ensure measurable outcomes - Collaborate with Services Operations team to manage and enhance delivery tools like Rocketlane, JIRA, and Salesforce - Lead configuration, optimization, and rollout of workflows, templates, and best practices - Ensure consistency in tool usage across the PS organization - **Systems & Process Optimization** - Standardize and scale key PS processes such as onboarding, implementation, and change management - Implement low-code/no-code automation to reduce manual work and enhance visibility - Maintain a centralized repository of solutions to drive reuse and standardization - Conduct gap analysis to identify deficiencies and lead initiatives to address them - **AI-Driven Enablement** - Identify, evaluate, and pilot AI-based tools to improve team productivity and service delivery - Support training, testing, and feedback loops during implementation - Scale adoption of high-impact AI solutions across the PS organization - **Stakeholder Engagement & Enablement** - Act as a trusted partner to onboarding consultants, project managers, and executive stakeholders - Provide documentation, training, and ongoing support for effective tool usage and process adoption - Refine systems and processes based on feedback and measurable success metrics - **Analytics & Reporting** - Utilize dashboards and data tools to track project health, delivery KPIs, and tool adoption - Generate insights to inform operational improvements and support decision-making **Qualifications:** - **Experience:** 6+ years in Professional Services, customer onboarding, or business operations in a SaaS environment - **Tool Proficiency:** Hands-on experience with Rocketlane, JIRA, Salesforce, and Gainsight - **Process Optimization:** Proven experience in designing, mapping, and scaling services-related processes - **AI Exposure:** Experience leveraging AI and automation tools to enhance workflows - **Technical Acumen:** Familiarity with APIs, system integrations, and automation tools like Zapier or Python - **Collaboration:** Ability to work effectively across Operations, Product, IT, and Delivery teams **Preferred Qualifications:** - Experience leading tooling or process transformation initiatives in a CoE or Business Transformation team - Familiarity with AI technologies such as ChatGPT, Salesforce Einstein, or onboarding automation platforms - Domain knowledge in wellness, spa, or healthcare technology industry In this role, you will redefine how tools, data, and AI are utilized to improve service delivery, impacting customer outcomes and global PS operations" efficiency in a fast-growing SaaS environment.,

As a Senior Director, Finance Transformation Strategic Partner at Hitachi Digital, your role is pivotal in shaping and executing finance transformation initiatives. Your comprehensive grasp of finance processes, technology, project management, and change management will ensure the successful implementation and adoption of new systems/tools and processes. By identifying AI business opportunities, you will contribute to the advancement of the Hitachi Digital Corporate Services (HDCS) organization. You will work independently to lead the development and implementation of transformation projects within the HDCS teams, facilitating strategic and innovative initiatives to meet HDCS growth targets. Key Responsibilities: - Leadership role responsible for executing transformational, cross-functional projects from inception to completion, ensuring alignment with HDCS and CFO strategic focus. - Expanded leadership oversight and collaboration across corporate services groups on location. - Transition ideas from concept to execution through advanced mapping and analytics. - Collaborate with senior leadership to define the finance transformation strategy and roadmap. - Act as a liaison between HDCS and Op-Cos to identify opportunities for building new capabilities. - Develop 3-5 automation roadmap with IT partners to align with the strategy of HDCS as a global solutions provider. - Analyze current finance processes and identify opportunities for improvement and automation. - Develop and implement change management plans to ensure smooth transition and adoption of new processes and systems. - Partner with IT and other departments to ensure seamless integration of new technologies. - Monitor and report on the progress of transformation initiatives, providing regular updates to stakeholders. - Provide training and support to finance teams on new processes and systems. - Stay abreast of industry trends and best practices in finance transformation. - Develop and present business cases for AI-driven initiatives, leveraging predictive analytics and scenario modeling to demonstrate benefits and ROI. - Build M&A playbook for HDCS. - Develop COP (community of practice) in HDCS for PMO, OCM, and transformation. Qualifications: - Master's degree in finance, accounting (or related field) plus recognized accounting certification or experience. - 10+ years of progressive international finance and accounting experience. - Proven record of leading large, diverse, high-performing teams and achieving objectives. - Lean certification/successful process optimization track record. - Proven experience in leading complex business transformation projects, preferably in a large organization. - Strong understanding of finance processes, systems, and technology. - Excellent project management and change management skills. - High level of facilitation, conflict resolution, and negotiation with cross-functional teams and influence stakeholders at all levels. - Strong analytical and problem-solving skills. - Proven experience in utilizing AI to develop and deliver business cases. - Excellent communication and interpersonal skills. - Ability to work effectively in a deep matrixed organization. Specific Skills Required: - Advanced Excel Skills: Proficiency in using Excel for financial modeling, data analysis, and reporting. - Certification: PMO and OCM certified. - ERP Systems Knowledge: Experience with ERP systems such as SAP, Oracle, or Microsoft Dynamics, preferably SAP implementation. - Data Analytics: Ability to analyze large datasets and derive actionable insights using tools like SQL, Tableau, or Power BI. - Process Improvement: Expertise in Lean Six Sigma or other process improvement methodologies. - Technical Acumen: Understanding of finance-related technologies and software, including automation tools and AI applications. - Strategic Thinking: Ability to think strategically and align finance transformation initiatives with overall business goals. - Leadership: Strong leadership skills to guide and motivate teams through transformation. At Hitachi Digital, you will be part of a global, diverse team of professional experts, promoting and delivering Social Innovation through the One Hitachi initiative. You are encouraged to bring your uniqueness and fresh perspective to the team, promoting diversity, equity, and inclusion. The company offers industry-leading benefits, support, and services that look after your holistic health and wellbeing, as well as flexible arrangements that work for you. Join a community working towards creating a digital future and experience a sense of belonging, autonomy, freedom, and ownership as you collaborate with talented individuals.,

Role Overview: You will be responsible for managing user management for the Workday ERP database, including role and permission management. Additionally, you will provide support for Workday Cloud by managing basic system configuration, database changes, disaster recovery process, and continuous monitoring for performance issues. You will also define and implement data refresh and de-identification processes, manage multiple test environments, and adhere to change management guidelines for system changes and enhancements. Key Responsibilities: - Perform user management for the Workday ERP database, including role and permission management. - Manage and implement basic system configuration for Workday Cloud. - Provide functional guidance to developers and the QA team on executing business processes related to system functions and behaviors. - Manage database changes associated with upgrades to the Workday ERP software. - Define and manage a Disaster Recovery process. - Continuously monitor the databases for performance issues. - Work with GHX support organizations to address database issues. - Define and implement data refresh and de-identification processes. - Define and implement multiple test environments. - Adhere to Change Management guidelines for all system changes and enhancements. - Manage database user access effectively. Qualifications Required: - Bachelor's degree in Computer Science/Information Technology/Systems or related field, or equivalent experience. - 5+ years of hands-on Workday Cloud Administration and system support experience with mid to large market-sized companies. - 2+ years of hands-on experience in Workday Cloud Database Administration. - 2+ years of hands-on experience in a support organization or capacity. - 2+ years of experience with data refresh and de-identification strategies and implementation. - Understanding of Quality Assurance testing practices. - Hands-on knowledge of Workday Cloud SCM Workflow. Additional Company Details: GHX is a healthcare business and data automation company that enables better patient care and savings for the healthcare community. They provide cloud-based supply chain technology exchange platform, solutions, analytics, and services to empower healthcare organizations. GHX operates in North America and Europe, bringing together healthcare providers, manufacturers, and distributors to automate business processes and make informed decisions. Their vision is to create a more operationally efficient healthcare supply chain, reducing the cost of delivering healthcare. GHX is privately owned and employs over 1000 people worldwide, with corporate headquarters in Colorado and additional offices in Europe.,

As a Presales Engineer at Nirmalya, you will play a crucial role in assessing customer requirements, delivering engaging product presentations, and crafting personalized proposals to showcase the value of our ERP solution. Your primary responsibilities will include collaborating with the sales team to identify potential leads, offering technical and business expertise, and ensuring a smooth transition from pre-sales to implementation. Your strong communication, presentation, and interpersonal skills will be essential in effectively conveying the advantages of ERP systems to our clients. You will be responsible for conducting thorough customer needs analysis to understand their pain points and business objectives, enabling you to tailor ERP solutions accordingly. Your role will also involve delivering informative product demonstrations, creating compelling proposals, and providing high-level technical insights during sales interactions. By staying informed about industry trends and maintaining a deep understanding of our ERP product, you will be able to support the sales team in developing effective strategies and nurturing strong client relationships. Your technical acumen, exceptional communication skills, analytical mindset, problem-solving abilities, and teamwork spirit will be critical in excelling in this role. Previous experience in pre-sales, technical sales, or a related field within the software or ERP industry will be advantageous. A Bachelor's degree in fields such as Business, Marketing, IT, or Computer Science is often a requirement for this position. Join Nirmalya in our mission to help businesses thrive in the era of technological advancement, and be part of a dynamic team dedicated to driving digital transformation and optimizing efficiency for enterprises worldwide.,

We are looking for a motivated and results-driven Inside Software Sales Specialist to join our dynamic sales team at our Noida office. Your main role will involve driving the sales of our SaaS solutions, specifically Billing, POS, and CRM software, by engaging with potential clients, understanding their requirements, and offering customized software solutions that align with their business goals. As an Inside Software Sales Specialist, your responsibilities will include generating leads, conducting product demos, and closing sales deals using a consultative sales approach. You will collaborate closely with the marketing and customer success teams to ensure a smooth sales process and provide an exceptional client experience. Invoay Software is a leading provider of innovative Billing, POS, and CRM software solutions tailored for businesses in the retail, hospitality, and service industries. Our cutting-edge SaaS products are trusted by a diverse range of clients to optimize operations, improve customer experiences, and drive business growth. Your key responsibilities will include: - Lead Generation & Prospecting: Identify and qualify potential clients through cold calling, email campaigns, and inbound inquiries. - Sales Pitch & Product Demo: Present and demonstrate our software solutions to prospective clients, addressing their specific needs and challenges. - Consultative Sales Approach: Understand clients" business processes and pain points to offer customized software solutions that provide tangible value. - Pipeline Management: Maintain and update the sales pipeline, ensuring timely follow-ups and communication with prospects. - Achieving Sales Targets: Meet and exceed monthly and quarterly sales targets, contributing to the company's revenue growth. - Collaboration: Work closely with the marketing team to align sales strategies with ongoing campaigns and with the customer success team to ensure smooth onboarding and support for new clients. - Market Research: Stay informed about industry trends, competitors, and the latest developments in SaaS solutions to effectively position our products. Qualifications: - Education: Bachelor's degree in Business Administration, Marketing, IT, or a related field (MBA is a plus). - Experience: 1-3 years of inside sales experience, preferably in SaaS, software sales, or a related industry. - Skills: Excellent communication and interpersonal skills, strong presentation skills, self-motivation, adaptability, familiarity with CRM software and sales tools, and the ability to explain technical software features to non-technical audiences. Job Benefits: - Competitive Salary: Base salary with attractive performance-based incentives. - Career Growth: Opportunities for professional development and advancement within the company. - Training & Development: Continuous training on our software solutions and sales strategies. - Health & Wellness: Comprehensive health insurance and wellness programs. - Work Environment: Collaborative and innovative work culture with exciting project opportunities. Join Invoay Software and be part of a forward-thinking team that is revolutionizing the retail and service industries with innovative software solutions. Grow your career, work with cutting-edge technology, and contribute to the success of businesses across India. Hiring organization: Invoay Software Employment Type: Full-time Industry: SaaS (Software as a Service) - Billing, POS, and CRM Software Job Location: E 14, 2nd Floor Sector 3, Noida, Uttar Pradesh, 201301, India Date posted: 22 August 2024,

As a Territory Sales Manager for Liasotech Private Limited in Coimbatore, you will play a crucial role in driving sales growth and enhancing market presence in the industrial sector. Your responsibilities will include business development, client acquisition, and fostering relationships with industrial customers. Your technical expertise in mechanical and hydraulic equipment sales will be essential in achieving monthly, quarterly, and annual revenue targets. Liasotech Private Limited, a prominent manufacturer of oil filtration machines and hydraulic maintenance solutions, is known for its direct sales, AMC, ARC services, and turnkey filtration solutions across various industries. Your role will involve generating and managing leads, targeting new customers, and promoting AMC and ARC contracts. Building long-term relationships with OEMs, end-users, and service partners will be key to ensuring customer satisfaction and retention. To excel in this role, you should possess a Diploma/Bachelor's Degree in Mechanical Engineering, Industrial Engineering, or Sales & Marketing. With 3-6 years of experience in industrial sales, particularly in mechanical/hydraulics equipment or related B2B sales, you should have a solid track record of meeting or exceeding sales targets. Strong technical acumen, excellent communication skills, and the ability to work independently will be crucial for your success. In addition to a competitive salary ranging from 25,000 to 40,000 per month, you will be eligible for performance-based incentives, sales commissions, and other statutory benefits such as PF, ESIC, and bonuses. Travel allowances, mobile, and business expense reimbursements will also be provided. This full-time, permanent position offers opportunities for career growth, professional training, and a flexible work schedule. If you are proficient in English and Hindi, possess an LMV License, and are willing to relocate or commute to Coimbatore, Tamil Nadu, this role might be the perfect fit for you. The job requires availability for day and night shifts, along with a willingness to travel extensively across Coimbatore and the Southern India region. Join us at Liasotech Private Limited and be part of a dynamic team dedicated to delivering innovative solutions to the industrial sector.,

As a CRM (Customer Relationship Management) professional, you will be responsible for managing your company's customer relationships effectively. This includes implementing CRM strategies, analyzing customer data, and fostering strong customer connections to drive sales and loyalty. Your key responsibilities will involve building lasting relationships with customers, resolving issues efficiently, overseeing customer data in the CRM system, and collaborating with sales and marketing teams to enhance the overall customer experience and achieve business objectives. You will be tasked with building and maintaining profitable relationships with key customers, ensuring their satisfaction through proactive communication, and acting as their primary point of contact. Additionally, you will be responsible for implementing, configuring, and maintaining the company's CRM system, managing customer data, and ensuring its accuracy and integrity. Your role will also involve analyzing customer information and data to identify trends, understand customer needs, and provide actionable insights for strategic decision-making. Collaboration with sales and marketing teams will be essential in creating targeted campaigns, developing new customer strategies, and enhancing the customer journey. Addressing customer complaints efficiently, using feedback to improve services, and conducting business reviews to develop competitive strategies and identify opportunities for customer base expansion will also be part of your responsibilities. To excel in this role, you will need strong analytical skills to interpret customer data and market trends effectively. Familiarity with various CRM platforms and software for system management and integration will be crucial. Excellent communication skills, both verbal and written, will be essential in building relationships and conveying information clearly to customers and internal teams. Your problem-solving skills will play a vital role in finding strategic solutions to customer and system-related issues, while your deep understanding of customer service practices will ensure maximum client satisfaction.,

We are looking for a Product Onboarding and Implementation Specialist to oversee the onboarding process for Enterprise customers, ensuring seamless transitions and high satisfaction levels. In this role, you will assess customer requirements, offer product expertise, and deliver customized solutions. The position requires a blend of technical proficiency, strategic planning, and leadership capabilities, working closely with sales and product teams. Your responsibilities will include developing solutions, organizing and planning proof of concept demonstrations, ensuring that solutions align with client needs, managing the sales bid process, collaborating with Sales for successful closure, providing feedback to Product Managers based on client requirements, staying updated on market trends and competitor landscapes, and managing the Onboarding and Implementation team for technical support and career development. To excel in this role, you must possess excellent soft skills such as communication, coordination, and negotiation, the ability to ask pertinent questions, knowledge of organizational offerings and analytical skills, time management, attention to detail, customer-facing and problem-solving skills, teamwork, presentation skills, and technical consultation expertise in CRM systems like Salesforce or Zoho. People management skills are crucial for this role. Ideal candidates will have a business-oriented approach, experience working with partners and channels, and a knack for building strong customer relationships. Success in this role demands a versatile skill set, strategic thinking, tactical execution, and effective collaboration across various teams and levels. Your success will hinge on utilizing your technical prowess to help customers determine the suitability of SMS-Magic, delivering product messaging to highlight unique value propositions, conducting product demonstrations, prototyping integrations, offering integration strategies and best practice advice, providing onboarding and product implementation support, collaborating with Salesforce architects, maintaining accurate documentation, responding to technical queries, aiding in product training, and staying updated on technical knowledge and industry trends. Working at SMS Magic offers a conducive environment for personal and professional growth, with a culture that fosters high-performance teamwork and individual potential. You will have the freedom and flexibility to fulfill your role effectively, exposure to a dynamic global business landscape, access to innovative technology, opportunities to showcase analytical capabilities, and a competitive compensation package based on performance and contributions. In addition to the professional benefits, we prioritize work-life balance, ensuring that our employees are healthy, active, and content both at work and outside of it.,

Come build at the intersection of AI and fintech. At Ocrolus, we're on a mission to help lenders automate workflows with confidence, streamlining how financial institutions evaluate borrowers and enabling faster, more accurate lending decisions. Our AI-powered data and analytics platform is trusted at scale, processing nearly one million credit applications every month across small business, mortgage, and consumer lending. By integrating state-of-the-art open- and closed-source AI models with our human-in-the-loop verification engine, Ocrolus captures data from financial documents with over 99% accuracy. Thanks to our advanced fraud detection and comprehensive cash flow and income analytics, our customers achieve greater efficiency in risk management and provide expanded access to credit, ultimately creating a more inclusive financial system. We are seeking a seasoned and visionary Product Manager to lead the strategy and execution for our core technical platform and data infrastructure. This is a critical, high-impact role responsible for building the foundational services that empower our engineering and product teams to innovate and deliver value to our customers at scale. You will be the voice of our internal developers and platform consumers, defining the roadmap for everything from our IDP microservices architecture to our data pipelines and analytics platforms. As the Product Manager for Tech Platform & Data, you will own the "product" that our engineers and business verticals use every day. Your primary goal is to enhance data processing, developer velocity, system reliability, and data accessibility across the organization. You will define and articulate a clear, long-term vision and strategy for our technical platform and data products. You will partner closely with senior engineering leaders, architects, and data scientist/ML engineers to make critical architectural and technical design decisions. Translation of complex technical requirements into clear product requirement documents (PRDs), epics, and user stories will be essential, and you will need to ruthlessly prioritize features, enhancements, and technical debt using data-driven frameworks. Acting as the central point of contact between platform engineering teams and their internal customers, you will communicate roadmaps, manage dependencies, and ensure alignment across teams. Championing the "Data as a Product" mindset, you will oversee the entire lifecycle of our data assets, including data ingestion, capture/extraction, transformation, storage, governance, quality, and accessibility for analytics and machine learning. Defining and analyzing key performance indicators (KPIs) to measure the health and success of the platform, such as system uptime, developer deployment frequency, API latency, and data quality scores will also be part of your responsibilities. The ideal candidate should possess 4+ years of product management or engineering experience, with 3+ years focused specifically on technical, infrastructure, or data platform products. Deep technical acumen with a strong understanding of cloud infrastructure (AWS, GCP, or Azure), microservices architecture, APIs, containerization (Docker, Kubernetes), and CI/CD pipelines is essential. Data expertise in modern data stacks, including data warehousing (e.g., Snowflake, BigQuery), data pipelines (e.g., Airflow, dbt), and business intelligence tools, along with proficiency in SQL, is a must. Exceptional communication skills are required to translate complex technical concepts into clear, concise language for both technical and non-technical audiences. Proven leadership abilities to lead and influence cross-functional teams without direct authority and experience mentoring other product managers are advantageous. A Bachelor's degree in Computer Science, Engineering, or a related field, or equivalent hands-on experience as a software engineer or technical architect is highly preferred, with fintech and enterprise startup experience being desirable. A typical day might include leading a backlog grooming session with your core platform engineering team, writing a PRD for a new agentic chat logging service, collaborating with an application PM to understand their future platform needs, analyzing platform usage metrics in a data dashboard to identify adoption trends, and presenting your quarterly roadmap to executive leadership. Additionally, you may deep-dive with a site reliability engineer (SRE) to triage a production incident and identify long-term solutions. Life at Ocrolus is centered around four core values: Empathy - Understand and serve with compassion; Curiosity - Explore new ideas and question the status quo; Humility - Listen, be grounded, and remain open-minded; Ownership - Love what you do, work hard, and deliver excellence. The company is committed to fostering an inclusive workplace where everyone has a seat at the table, regardless of race, gender, gender identity, age, disability, national origin, or any other protected characteristic. Ocrolus offers a fast-growing, remote-first environment where individuals can grow their skills, take ownership of their work, and make a meaningful impact.,

Are you passionate about client experience Do you thrive in the face of technical challenges Would you like the opportunity to work with some of the biggest companies globally If so, read on. By joining Citi, you will become part of a global organization with a mission to serve as a trusted partner to clients by responsibly providing financial services that enable growth and economic progress. This role is part of the Client On-Boarding Team within the Treasury and Trade Solutions (TTS) function of the Institutional Client Group (ICG). Your responsibilities will include providing end-to-end ownership of the technical solution and client delivery. You will: - Partner with Sales teams to help clients understand products and technical capabilities - Support clients through their development process by providing technical documentation and guidance - Configure Citis applications according to the technical solution being delivered - Support clients through testing phases to ensure the solution is working as expected - Coordinate the change management process to deploy clients" configurations into the live environment To be successful in this role, a technical mindset is required, but specific technical knowledge related to electronic banking projects is not mandatory. Attributes that are valued include: - Strong communication skills - Technical acumen - Ability to handle a mixed workload - Empowered mindset to represent clients" interests internally Additional skills/experiences that are beneficial include knowledge of Host to Host Banking, corporate financial ERP systems, system integration, and risk management. If you are a proactive individual eager to learn and excel in a client-facing technical role within a diverse team, we encourage you to apply.,

You will be responsible for managing user management tasks for the Oracle ERP database, which includes Role and Permission management. Additionally, you will be involved in providing support for Oracle Cloud by managing and implementing basic system configuration. Your role will also include offering functional guidance to developers and the QA team in executing business processes related to system functions and behaviors. You will provide data guidance to developers and the QA team on tables and data elements, as well as manage database changes associated with upgrades to the Oracle ERP software. Defining and managing a Disaster Recovery process and continuously monitoring databases for performance issues will also be part of your responsibilities. Collaboration with GHX support organizations to address database issues is essential. Furthermore, you will define and implement processes such as a data refresh process and strategy, a data de-identification process, and multiple test environments. Adherence to Change Management guidelines for all system changes and enhancements, as well as managing database user access, will be key operational duties. To qualify for this role, you should have a Bachelor's degree in computer science/information technology/systems or a related field, or equivalent experience. You must have at least 5 years of hands-on Oracle Cloud Administration and system support experience with mid to large market sized companies, along with specific experience in Oracle Cloud applications such as GL, AP, AR, FA, Cash, Procurement, SSP, BI, SmartView, and ADF. Additionally, you should have 2+ years of hands-on experience in Oracle Cloud Database Administration, support organizations, data refresh, and de-identification strategies. Understanding of Quality Assurance testing practices and Oracle Cloud SCM Workflow is also required. Key skills for this position include strong business acumen to communicate with various departments, reasonable technical acumen, advanced PC skills, basic SQL knowledge, analytical and problem-solving abilities, interpersonal and communication skills, project management expertise, organizational and time management skills, adaptability to a dynamic business environment, and the ability to handle workload under time pressure while meeting deadlines. You should also be able to communicate complex solutions effectively and provide excellent customer service, collaborate between teams, and keep sensitive information confidential in compliance with HIPPA and GDPR regulations. Certifications and familiarity with GHX and the healthcare industry will be advantageous for this position. Global Healthcare Exchange (GHX) is a healthcare business and data automation company that aims to enhance patient care and industry savings through automation, efficiency, and accuracy of business processes. GHX operates in North America and Europe, offering cloud-based supply chain technology exchange platforms, solutions, analytics, and services to healthcare providers, manufacturers, and distributors. The organization focuses on optimizing the healthcare supply chain to reduce costs and improve patient care. GHX employs over 1000 people worldwide and is committed to operational efficiency in healthcare supply chain management. Please note: This job description is subject to change as per the requirements of the organization.,

A Procurement Engineer is responsible for managing the purchasing and sourcing of goods, services, and equipment essential for a company's operations. This role requires a blend of technical knowledge, negotiation skills, and an understanding of supply chain management. Key Responsibilities: - Sourcing and Vendor Management: Identify and evaluate potential suppliers, negotiate contracts, and manage vendor relationships for timely and cost-effective procurement. - Technical Understanding: Possess a strong technical background to comprehend product or service specifications and requirements, especially in industries requiring specialized technical knowledge. - Cost Negotiation: Negotiate prices, terms, and conditions with suppliers to secure advantageous agreements, analyzing cost structures to optimize expenses while maintaining quality. - Supply Chain Management: Coordinate with various departments to ensure a smooth flow of materials and services throughout the supply chain. - Quality Assurance: Collaborate with quality control teams to ensure purchased goods meet required standards. - Risk Management: Identify and mitigate potential risks associated with procurement processes. - Contract Management: Draft, review, and manage contracts with suppliers, ensuring compliance with legal requirements. - Market Research: Stay updated on market trends and industry best practices for informed procurement decisions. - Cost Analysis: Conduct cost analyses to identify cost-saving opportunities and efficiency improvements. - Documentation: Maintain accurate records related to procurement activities. Key Skills: - Technical Acumen - Negotiation Skills - Analytical Skills - Communication Skills - Project Management - Attention to Detail Qualifications: - Bachelor's degree in engineering (Electrical or E&E) - Minimum 5+ years of experience in Construction Projects Benefits: - Leave encashment - Provident Fund Application Questions: - What is your Current CTC - What is your Expected CTC - What is your Notice Period - Do you have global procurement experience in the Engineering Industry - Do you have Procurement experience in the Engineering Industry Job Types: Full-time, Permanent Work Location: In person,

The Project Engineer will play a pivotal role in delivering high-quality engineering services across a diverse portfolio of projects. You will support the Project Manager and Engineering Manager, leading a multidisciplinary team of engineers and designers. This role requires both leadership and technical acumen to resolve engineering issues and ensure project goals related to scope, cost, and schedule are achieved efficiently. Your key responsibilities will include assisting the Project Manager and Engineering Manager in managing scope, cost, schedule, and quantity deliverables. You will prepare Engineering Work Packages in consultation with the Engineering Manager and contribute to monthly engineering status reports. Participation in design reviews, engineering coordination meetings, and representation of the discipline in cross-functional project meetings will also be part of your duties. Additionally, you will review project procedures, specifications, and design criteria, as well as review the work of junior/intermediate engineers, designers, and technicians. You will coordinate with technical experts, facilitate knowledge sharing, perform conceptual and detailed engineering design, and generate calculations, reports, specifications, and evaluations. Providing training and mentoring to assigned resources, promoting safety in design, tracking project progress for internal reporting and billing, and documenting value additions, lessons learned, and best practices are also essential aspects of the role. Collaboration with tech teams for automation and development initiatives, adherence to quality and document management processes, and tracking team performance to provide regular feedback are key responsibilities. Forecasting resource needs, communicating with the Team Lead, supporting project closure reporting with key learnings, preparing technical specifications, bid evaluations, and recommendations, and coordinating with client-side discipline engineers throughout the project lifecycle are also part of the role. Required qualifications and skills include a B.E./B.Tech in Mechanical, Marine, Civil or related engineering field, with an M.Tech preferred. A minimum of 10+ years of experience in a relevant engineering discipline, experience in project engineering and package coordination, strong leadership and technical supervision skills, proficiency in engineering design tools and documentation, and excellent communication and stakeholder management skills are necessary. Preferred skills include a background in marine or EPC projects, familiarity with automation tools and digital engineering, and a PMP or equivalent certification (preferred).,

The ideal candidate for the Customer Success Director position should have at least 15 years of experience in customer success, account management, or related roles, with a significant portion of that experience being in the SaaS industry. A proven track record of leading a Customer Success Management (CSM) team for a minimum of 4 years and achieving high-performance results is essential. The candidate should possess strong relationship-building skills with enterprise-level customers, excellent communication abilities to interact with executives and stakeholders, and hands-on experience with Salesforce and Gainsight for managing customer success operations and data insights. Additionally, the candidate should be adept at using data and analytics to drive customer success decisions and improve key performance indicators. Familiarity with SaaS solutions, APIs, and integrations is required, along with a bachelor's degree in Business, Technology, or a related field. As the Customer Success Director, you will be responsible for leading, mentoring, and developing a team of Customer Success Managers (CSMs) to ensure consistent performance and growth. Setting and tracking team goals, key performance indicators (KPIs), and performance metrics will be crucial, along with fostering a culture of accountability, collaboration, and continuous improvement within the team. You will define and implement strategies to enhance customer engagement, product adoption, and retention rates, as well as develop success plans for key accounts with measurable outcomes. Collaborating with cross-functional teams such as Sales, Product, and Support to align on customer goals and deliver exceptional customer experiences will also be part of your responsibilities. Acting as an executive sponsor for strategic accounts, overseeing Quarterly Business Reviews (QBRs)/Executive Business Reviews (EBRs) to assess progress and gather feedback, and identifying opportunities for customer advocacy will be integral to the role. You will also be responsible for standardizing and scaling customer success processes, analyzing customer data to provide actionable insights, delivering regular reports to leadership on customer health, churn risks, and renewal/upsell opportunities, proactively identifying churn risks, and driving upsell and cross-sell opportunities. At GlobalLogic, we offer a culture of caring that prioritizes people, continuous learning and development opportunities, interesting and meaningful work on impactful projects, balance and flexibility in work arrangements, and a high-trust organization that values integrity and ethical practices. As a trusted digital engineering partner, GlobalLogic collaborates with forward-thinking companies to create innovative digital products and experiences, transform businesses, and redefine industries through intelligent products, platforms, and services.,

As an Enterprise Account & Delivery Manager, you will be responsible for managing customer accounts and overseeing the successful delivery of digital transformation projects. Your role will involve building strong relationships with clients, identifying growth opportunities, and ensuring the execution of projects using Kissflow's low-code platform. Your leadership will be crucial in aligning client expectations with project outcomes to deliver business value and establish lasting partnerships. Working closely with CXOs and enterprise leaders, you will drive strategic transformations to meet business goals. You will serve as the primary point of contact for assigned enterprise accounts, establishing strong relationships at the CXO level to enhance customer satisfaction, loyalty, and retention. Developing and implementing strategic account plans to drive revenue, expansion, and service adoption within existing accounts will be a key responsibility. Conducting regular business reviews with customers, particularly senior leadership, to assess needs, promote product adoption, and identify upselling opportunities will also be part of your role. Overseeing the entire lifecycle of enterprise transformation projects will be crucial, ensuring they meet scope, timeline, budget, and quality requirements aligned with clients" strategic objectives. Collaborating with customer leadership to identify strategic use cases and digital transformation opportunities is essential for contributing to the customer's transformation roadmap. Your technical skills will include proficiency in working with low-code platforms, understanding system integrations, and collaborating with technical leads for effective solution delivery. Managing project scope deviations, identifying and mitigating risks, and ensuring on-time project delivery will be essential project management skills required for this role. Strong strategic thinking, excellent communication skills, and the ability to build and maintain relationships with clients will be key to driving customer success and fostering business transformation. Understanding customer business processes, industry trends, and digital transformation needs will enable you to provide innovative solutions and act as a trusted advisor to clients. In summary, as an Enterprise Account & Delivery Manager, your role will involve managing customer accounts, overseeing project delivery, building strong relationships with clients, and driving strategic transformations to meet business goals. Your technical, project management, and strategic skills will be crucial in ensuring the success of digital transformation projects and fostering lasting partnerships with clients.,

As a Product Specialist specializing in IT Software Sales, you will play a vital role in our team by promoting and selling IT software products to both existing and new clients. Your strong background in software solutions and in-depth knowledge of the IT software market will be key in achieving and exceeding sales targets. Building and maintaining strong customer relationships, driving revenue growth, and ensuring customer satisfaction will be essential aspects of your role. Your responsibilities will include identifying and pursuing new business opportunities, developing a robust sales pipeline, conducting market research, and delivering compelling sales presentations and product demonstrations to prospective clients. Additionally, you will be tasked with understanding client needs, recommending appropriate IT software solutions, and providing after-sales support to ensure customer retention. Staying updated on the latest IT software products, trends, and technologies will be crucial, as you will act as a subject matter expert for IT software solutions, providing technical and commercial insights to clients. Collaboration with the technical team to ensure seamless implementation and delivery of software solutions will also be part of your role. You will be responsible for developing and implementing effective sales strategies, monitoring sales performance metrics, and preparing sales reports and forecasts for management review. Collaboration with the marketing team to develop promotional materials, coordination with operations and support teams for timely delivery of software solutions, and participation in industry events and networking activities will also be expected. To qualify for this role, you should have a Bachelor's degree in Business, IT, Computer Science, Marketing, or a related field, along with a minimum of 5 years of experience in IT software sales. Strong understanding of software products, SaaS, and enterprise solutions, excellent communication, negotiation, presentation skills, and the ability to explain complex technical concepts clearly are essential. Your technical acumen, problem-solving skills, and customer-centric approach will be valuable assets in this role. As a self-motivated individual with a strong drive for results, you should be able to work independently as well as part of a team. Strong organizational skills, attention to detail, and the ability to manage multiple tasks and prioritize effectively are qualities that will contribute to your success in this position. The offered CTC range for this role is INR 8 Lakhs - 12 Lakhs per annum with an 80:20 Fixed: Variable ratio. If you have 4-5 years of relevant experience and meet the qualifications and attributes mentioned, we encourage you to apply for this exciting opportunity in IT software sales.,

The role of BCP Product Application Specialist and Business Analyst in the Sales function requires a candidate with a strong technical acumen, an analytical mind, and expertise in data management. The ideal candidate should be proficient in Excel, Power Point, and presentation techniques. Exposure in capital equipment or construction equipment is preferred for this position. Additionally, candidates should be willing to travel to customer sites for extended periods to conduct product application studies and evaluate new products. The qualifications for this role include a B. Tech. or B. Tech. MBA degree. The ideal candidate should have 2-6 years of relevant experience in a similar role. It is essential that the candidate is open to frequent travel to customer sites for product application studies and new product evaluations. In summary, the BCP Product Application Specialist and Business Analyst role requires a candidate with a blend of technical skills, analytical abilities, and a willingness to travel for on-site engagements. The candidate should hold a B. Tech. or B. Tech. MBA degree and possess 2-6 years of experience in a related field.,

As a Senior Technical Program Manager at UKG, you will join a dynamic team dedicated to driving the lifecycle of product development and ensuring successful delivery of our SaaS-based products. Leveraging your strong communication skills, technical expertise, and leadership abilities, you will collaborate with cross-functional teams to drive product releases, projects, and programs while fostering a culture of excellence and collaboration. Your role will play a vital part in helping UKG achieve its goals. Your responsibilities will include assisting in driving the value stream for product delivery, participating in process improvement initiatives, and optimizing delivery efficiency. You will drive project and program activities, including scope definition, planning, tracking, and risk management, ensuring alignment with project goals and timelines. Your technical acumen will be crucial in guiding project planning and execution while maintaining adherence to best practices and standards. You will be responsible for maintaining project metrics and documentation, providing regular updates on progress to stakeholders, and collaborating with internal and external teams to ensure clear communication and alignment of expectations. Additionally, you will analyze complex challenges, drive innovative solutions, contribute to process improvements, and actively participate in retrospectives to implement best practices. To qualify for this role, you should have a Bachelor's degree in Computer Science, Engineering, Information Technology, or related field, along with 3-5 years of experience in a technical role within the software industry. Strong analytical and problem-solving skills, effective communication and interpersonal abilities, organizational skills, and enthusiasm for learning in a fast-paced environment are essential. You should be willing to work in a hybrid-office role and possess preferred qualifications such as customer-centric focus, out-of-the-box thinking, continuous learning approach, and experience with tools like Aha!, JIRA, Confluence, and PowerBI. Join us at UKG, where we are on the path to something truly special, leading the market in workforce management and human capital management. We are proud to be an equal opportunity employer committed to diversity and inclusion in the workplace. If you require disability accommodation during the application process, please reach out to UKGCareers@ukg.com.,

We are seeking an experienced Product Manager to define, lead, and execute a product strategy for a hyper-growth company. The ideal candidate will have 3-5 years of product management experience , preferably within a SaaS company, and will be responsible for driving the product roadmap, managing key initiatives, and collaborating with cross-functional teams to achieve business goals. Roles and Responsibilities Product Strategy & Execution: Define, lead, and execute a product strategy to achieve business goals. You'll drive the roadmap for your team, ensuring alignment with other product groups. Initiative Management: Manage prioritization, product definition, execution, roll out, and impact analysis for country-specific initiatives. Automation & Scalability: Automate and scale the platform to reduce onboarding and activation timelines and achieve quarterly NPS (Net Promoter Score) goals. Collaboration: Work with business teams to leverage third-party partnerships and integrations. You will also develop trusted relationships with engineering and business leaders. Ownership & Metrics: Own key results for your problem area, customer satisfaction, usability, on-time releases, and other critical metrics. Skills Required Education: A Bachelor's / Master's or an equivalent degree, preferably in engineering or management. Experience: 3-5 years of product management experience, preferably in SaaS product companies. Problem-Solving: The ability to break down complex problems and identify use cases and solutions in a fast-paced environment. Analytical Skills: Strong analytical and quantitative skills with the ability to use data and metrics to justify requirements. Technical Acumen: A nuanced understanding of data, software engineering, and business processes. Communication: Strong communication, listening, influencing, and negotiation skills to convey messages clearly and compellingly. Personal Attributes: High attention to detail, a proven ability to manage multiple priorities simultaneously, and a go-getter attitude that resonates with extreme ownership and accountability.